Just a few short weeks ago I had the pleasure of touring The Forum with Executive Director, Rich…read moreHowell. The community was beautiful and the associates as well as residents were VERY friendly and welcoming. I enjoyed a very nice lunch in a busy, active dining room. I will be recommending The Forum to my associates and friends!

I have parents in both Memory Care and Assisted living. Both have had falls, hitting their heads. I…read morefeel the staff was attentive and caring.It is clean and well kept. Valerie in AL is a very caring woman who seems to work her tail off. Mom getting her hair done is of utmost importance, and the gal who comes on Friday to do hair is a sweetheart. I have never visited (always different times and days) and felt like there was anything off, or that conditions were unsafe. I am grateful they are in this facility.

Sherwood Village deserves every bit of my 5-star rating. Not because everything is perfect, but…read morebecause of the way they conduct their business. The true measure of customer service commitment can only really be seen when things don't go according to plan. We moved my father-in-law (Papa) late June '26. The transition for him was seamless, but his room wasn't ready when it was supposed to be. When I emailed Ms. Jennie Fay, the Marketing Director, late that Saturday night to let her know what happened, I didn't expect to hear from her until Monday, when normal business hours had resumed. But she got back to me right away. She adjusted things on their end to make up for the loss of time, allowing us to move Papa in before admission. When he showed up, his apartment was ready, fully moved in feeling as much like home as possible. Sherwood Village has dedicated employees that have worked there for ten years or more. The fact that they hold on to good people and promote from within their own facility is a testament to the quality of the work environment. Happy employees simply do better at their jobs - which means better, more stable care for their residents than a place with high turnover. The fact that they take both private pay and state assistance residents means that Papa will not have to move, even if he needs to go on state aide. That's huge both for his mental and physical stability as he ages, and for us - saving us the worry and time of having to find him somewhere else to live and moving him all over again.

Intake staff has no understanding of a person with dementia. And how sometime they get angry very…read moreeasy when they don't understand everything that is going on. I would never recommend this place. They start with a smile then as soon as everything isn't perfect good-bye. So if you happen to put down a deposit it may take 30 days to get your money back.

I am so grateful that we chose Tucson Place at Ventana Canyon when my husband needed assisted…read moreliving care. The staff and caregivers were devoted, positive and became his close friends. The other residents were all treated respectfully and Bryson and Isaiah in the dining room had the patience of saints! Lockdown for COVID ended our face to face visits but via cellphone and first floor window, we celebrated his birthday with the help of staff. When my husband succumbed to Parkinson's, my children and I were treated like family by everyone at Tucson Place. I've had several calls from staff members, making sure I am doing well. This place truly cares.

I love Heritage Manor. My father lived the last few months of his life here and the care and…read morerespect and love given to him and our family from this amazing home is above and beyond. heritage Manor is t exclusively for older patients. Sometimes we just need some help and the care at Heritage meets accommodates each patient as they need. so thankful we found this lovely home. sandy Quiett and Keith Wallace

I want to thank everyone at Heritage Manor for caring so beautifully for my mother during her final…read moredays. The kindness and caring was remarkable and they made a painful experience as nice as possible. I got to know the other residents, the staff, the owners during her stay and I can't recommend them enough. A wonderful place for your loved one to live when you can no longer care for them.

Our experience with Fairmount has been wonderful. Our family member has been there for over 3…read moreyears, and we have been impressed with the quality of engagement offered, the meeting of his physical needs, and the willingness to assist in any way needed. I cannot speak to anyone's negative experience, but ours has been excellent. The staff is always willing to communicate with you and respond to questions and concerns.

Not managed well and i Question if residents are getting…read morequality care. Food quality questionable.

My Mom has lived at Sunrise at River Road for 7 years now. All of the staff have been just Amazing!…read moreThey are always kind, helpful and knowledgeable. I visit my Mom at least once a week, and every time I am greeted with friendliness. It always smells so nice, and residents are engaged in fun activities. I have heard some not so great things about other assisted living facilities. I am so grateful my brothers and I chose Sunrise at River Road for our Mom. It is the best!

This is a wonderful place! My only complaint is the nighttime front desk lady Maya is very…read moreunfriendly. She doesn't smile or greet you when you enter...shes usually to busy watching TV to be bothered. I find it interesting to have someone at a front desk that deals with people all the time like this. This also reflects badly on all the others who go out of their way to be friendly and approachable rather than making you feel uncomfortable. Thank you for your time!

We had to move Mom here from Tucson Gardens (was Pacifica senior living)…read more So far, she has been acclimatizing rather well. She has not been a problem for the care givers, other than typical issues associated with Dementia, and our only other issues have been fixable. The maintenance workers and grounds keepers always seem to be hard at work. The heating/cooling unit was acting up. FIXED Closet needed a lock. FIXED The cable was not hooked up. FIXED The windows needed new blinds. FIXED Need new cable box channel changer. In The Works The care givers seem to rotate between Villas, but we have had no issues with any of them. Several of them appear to be "English as second language students", but they have all been helpful and appear to care about the residents. Only one has ever appeared to be annoyed with me, but that was because she was confused by what I was saying. There are Always At Least two people within the Villa. At least one care giver, often two, and the person who cooks and cleans who can help with residents. We were told there is a 1 to 5 ratio of Care givers to residents. MUCH better than the other place! There are only 10 Good Sized rooms in Mom's Villa with only one resident per room. There are 14 or 15 Villas. The activities coordinator seems to try to do a variety of things that appeal to the residents. She has booked musical groups, held art workshops, game days, arranged days when people bring different animals for a type of "petting zoo", and different parties involving the majority of the residents, sort of like a block party. The office staff has always been kind and helpful. The sales manager is an outgoing, sweet lady who went out of her way to find a Good Placement for Mom. The nursing staff was very helpful and appears to be on top of things. So Far, we are pleased with our experience here.

Came here because the website states We take pride in our fine cuisine, served with a Tucson touch…read more also Dining We understand the importance of well-balanced meals to our residents. Our registered dietitian prepares a variety of dining options, including low-sodium, diabetic or low- fat (when ordered by the attending physician.) We serve candle light dinner every other Monday, on these evening our residents enjoy a fine dining experience. The Dining Room is a gathering spot for residents and guests. For those who prefer to dine in private, room service is also available. Witch all of it was a lie with the exception of room service it's sad to say that they have no culinary experience whatsoever. They show that they don't care about what they feed the save is wrong. When the people that live here they look forward to most of all they're looking forward to and yet just what everybody thinks about places like this how they don't their mom or their dad or grandma or grandpa for the fear be or not get the same quality as would get at home I do not recommend this place for the Some staff are great and amazing the physical therapy Paul and Tino a really great but the way I know what they're doing to make sure your back to your physical health thank you I hope the corporate office gives me a call. I am a chef. I ran assisted living communities in my career if you need someone to really help you run this place right in the kitchen contact me

My first experience with Devon Gables was when I had my foot amputated…read more I was sent there for Rehabilitation. So I could walk and build strength! The Nursing staff were good, extremely good was a nurses assistant name, LeAnn, very attentive to my needs ! She helped me with the little things that I was not able to do, like plugging in my phone, getting the items I wanted out of my dresser drawer, bringing me new Kleenex, and others things! She even helped me get shaved up! Suzy was really helpful with getting me showered up! The Rehab Team was very helpful too!, especially Paul, Tino and Lisa! They made sure I was able to meet all the requirements of rehab so I could be discharged. Paul however in my personal opinion, went out of his way to keep me enthusiastic and positive about succeeding! ( more on Paul latter) The really bad part about my experience at Devon Gables, is the Food! I'll explain the reason I know about institutional cooking and hospital cooking. I served in the Army as a cook, and cooked for Generals as well as for Troops, exceeding 2500, 3 meals daily in Garrison and in Field Operations, also as a dietary cook in the kitchen at Silas B Hayes Army Hospital at Fort Ord, California. I know food service extremely well, I know the principals of food safety and why it is exceptionally important for the health of the people that are being served. The management nor, the kitchen staff has any functional capabilities of how to provide any of the above traits needed to make dining here pleasureable! We had a meeting with the New Chef/ assistant to the manager, David, and the manager of the Kitchen, Melissa, recently, about the food for upcoming Summer months. Alot of the residents complained about the food, just what I said, overall, they hate it! Breakfast, Dinner and Suppers are at Best!, terrible! The food lacks flavor, eye appeal and, has no smell that can be decifered as appealing as wanting to eat! When meat of any kind is served, it is well overcooked, has no taste as to what it is supposed to be, and usually is dried out. Vegetables are always mushy, no nutritional value at all, broccoli is just the stems, no flower parts! Soups are either so thick with flour or starch thicking and no flavor, or they have to much liquid and no flavor! Alot of patients are diabetic, most of the menus are made up of, noodles, potatoes, and rice, a lot of carbs, and calories! Basically the food is not healthy for the overall population! I've been served food with hair in it, and mold, I contacted the manager about it, and all she does is make excuses about it! The executive Staff cover for the lower management staff, especially when confronted with follow-up to needing something done in our apartments, ( I live here unfortunately because of fixed income) example, it took a year to get our bathroom faucet replaced when the old one broke and the day it was installed, it took five hours to complete! This is my home?, and it looks worse than TJ Mexico, the fences are so worn out, they look disgusting, boards are falling out and even falling as a whole, but when I ask about making our homes look appealing to our family and friends when they visit, if they visit, I'm told it's not in the Budget!, but the front of the office area and the pictures shown on the website are made to look very appealing and the rooms look like a hotel room, but that's far from actuality! where most visitors enter, that area is kept up, but our independent living area and assisted living areas looks terrible! ( Except around the office area) They don't water the grass, trees and bushes are dying off, and again it costs too much to keep it up! When my wife and I first moved in here, it was looking pretty nice, but now it is really shabby! I feel that if you want to have a business that has Health and Rehabilitation it should maintain what they advertise! Not here though! When, I would say, anyone goes looking for a new home or Apartment, Condo or, whatever, They would want curb appeal to be looking nice and kept up, nice neighborhood, professional knowledge Management, appropriately priced, etcetera. I personally believe Devon Gables on a scale of 1 to 10, 1 being the worst, and, 10 being the best, I'd give a 3, for overall! Believe me, if I had the money to do so, and be able to afford another place I would leave here! This is just My opinion mind you, but talking to others around me who live here, they feel the same way! Another little note, I've seen personally, five people leave here because they died, and three leave just because of the food issues! Remember I said more about Paul! He still comes around to see how I'm doing, says Hi to my wife and asks if there's anything he can do for us! Paul is a real person down to earth individual who genuinely cares about who he provides physical therapy to, but also he is a man that cares about and for all people!