The broker, Montway, provided timely service and the carrier, Krisstal, was available via text and…read morecommunicated well with updates. The car was delivered on time and in perfect condition.

The reviews I found prior to contacting with Montway looked good. Wish I had seen the Yelp reviews…read more I contracted with Montway on 4/1 for first available pick up on 4/3. I paid their broker fee and was told I could pay cash to the carrier for the balance. On 4/9 I got notice a carrier had been assigned and would contact about pick up. 45 minutes later I was called and asked if I had another contact number for the sender as they couldn't reach him, the driver would be canceling in ten minutes if we couldn't get the sender because the truck is in the area. So that was canceled because we weren't given the hours of notice we were told we'd get. On 4/11 I got notice that it would be picked up on 4/12 (Sunday). It was picked up. The eta was listed as Friday 4/17, I thought that's fast, great. On Monday, after the car was picked up, I was sent a text from the actual carrier asking how I was paying the balance, and that they do not accept cash. So I told them the motor carrier that I contacted with specifically said to pay cash, and I'm not paying with zelle, PayPal etc etc. So this went on for days with the carrier and the broker, and the eta was never updated from Friday the 17th. So I had to rush to a bank after work to get a bell check for Friday. Friday came and was late when I reached out for an update and was told it would be saturday. Saturday basically through the whole day no update, so I reached out again and was told Monday. Although I was promised Monday the car again was not delivered. On Tuesday i was told by the driver that the radiator in his brand new truck needed to be replaced and he had just picked it up at the dealer. So even if the broker didn't know the truck was having issues the carrier certainly should have known. Not only was the truck having issues but he was three large states over. The driver told me he would be there Wednesday. On Wednesday when the driver didn't update me I called him directly again and he told me it would definitely be Thursday. Thursday morning he called and said his last delivery before me was finally complete and he would be to me within a few hours, and he was. So although I was told the ETA was Friday , Saturday , Monday , Tuesday , Wednesday, I finally got the delivery on Thursday. TLDR: Communication is terrible, scheduling is worse, the disconnect between the broker and the actual company doing the hauling is pathetic. I'm not sure what the answer is because the brokers all use the same haulers and the haulers don't seem to care about communication, only efficency. And I realize in trucking that things need to be efficient if you're going to be profitable, but you cannot ignore your customer and you have to let them know what's going on. Even with all the scheduling issues, as I told the driver when he promised Wednesday and then on Wednesday said it'll actually be Thursday: I don't care what day it is, just give me a truthful answer so I can plan around it. ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​ Edit to their response - while I had issues with the carrier, the bulk of my issues were with the broker, Montway. THEIR inept communication is where the majority of my issues started, THEIR terrible scheduling and over promising and potentially lying is where my problems started. Not wth the carrier. The carrier was just a continuation of the problems that I had with the broker. The comment about 20000 different carriers just agrees with the fact that all brokers are dealing with the same haulers, and you need to select the best broker to get t the best service because it all starts there. IMO I did not select the best broker. I would not use Montway again. ​​​​​​​​

Had a great experience working with them during the pandemic during a cross country move. They…read moreprovided me the driver's phone number and was able to give him the car in the Home Depot parking lot. He documented any scratches on the car then said he would call me in 3-4 days after transporting my car across the country on the truck. Upon arrival, they gave me a call and there were no issues with the car.

From the owner: Need to ship your car from point A to point B? You've just found the perfect company to assist you…read morewith that. Our crew has the necessary expertise and knowledge to safely and carefully ship your car to and from almost anywhere within the United States! Here's what we bring to the table: * Instant, online auto shipping quotes by chat, email or phone * Open or enclosed carriers for your vehicle * Fast, reliable door-to-door shipping * Flexible pick-up and delivery options to meet your busy schedule * Driver teams with scrupulous driving records who oversee the safe loading and safe unloading of your vehicle * Representatives available to answer your questions and concerns 24/7 All our drivers are highly trained and have considerable experience in long-distance auto shipping. Therefore, they are able to overcome any issues that may arise during transport. We screen each driver thoroughly before adding them to our panel. This way, you can rest assured your vehicle is in safe hands at each stage of the transit. Plus, their considerable experience ensures they are well-versed with the best routes and familiar with the transit requirements. Your cargo will reach your destination on time and in pristine condition, without any risk or hassle. End your search now, because you've just come across a reliable, fully insured & licensed auto shipping company that will treat your car with the care it deserves! Get in touch with us to learn more about our auto shipping services.

Worst company I've ever dealt with in terms of auto transportation. They picked up my car and kept…read moreit idle for nearly 2 weeks before transporting it. Would highly discourage anyone from using this company.

My daughter was moving from Delaware to Los Angeles and the original plan was my husband and I…read morewould drive cross country with her belongings because every quote we got was in the 5-6000 range! I packed some of her belongings only to find out the week before move we couldn't get the trailer to move her! I called around to find a cross country mover and was receiving quotes higher than 6000! I found State to State moving on Yelp and was desperate at this point as we were needing to be out of her townhome within a week. I was received a quote that was more reasonable than I got anywhere else! Moving day came and they movers who arrived were hard working, knowledgeable and great! I couldn't have asked for a better moving team. They also kept me informed of where they were all along the cross country trip. In Los Angeles the movers again were the kindest, hardest working guys imaginable! Everything itemized and arrived in good condition. I can't tell you how relieved I was that State to State movers turned out to be better than I could have imagined. I also shipped my daughters car cross country with them and a great experience all around! What could have been a horrible disaster turned into a wonderful blessing!

Tony G is very responsive to his potential customers. I got a quote from him for both options for…read moremy move in less than an hour from when I asked for it. While I did not use the service, it's not for lack of desire. I had to drive to my destination for entirely unrelated reasons. If I had more than one car, I definitely would have used them. The price is very reasonable, even for cross country. Others I checked quoted almost 3x the price these guys did.

Big thank you to Philadelphia Car Transport for transporting my brother's motorcycle safely back…read morehome. We were in desperate need for a car shipping company to help us and luckily, Philadelphia Car Transport made us feel at ease and took care of everything very safely!

Good value and helpful to adjust with circumstances. They were able to acquire a driver with a…read morehitch to pick up a car that did not run.

*warning* Scam/ deceptive business practices. Do not do business with this company. Company refused…read moreto render the service for the agreed upon amount in the contract, unless I paid an additional 60% on top of what the contract stated. Now they are refusing to refund my $200 deposit or return my calls. My car was never shipped. Had to drive it myself from Phoenix to Houston. Absolute nightmare. Don't fall for the cheap price, you'll end up paying for it literally and figuratively. Update my car was supposed to be picked up on 06/05/2024. It's now 06/16/2024 and my car is now in Houston BECAUSE I HAD TO DRIVE IT THERE MYSELF. And they still will not refund my money. F*** these people. I've attached a copy of contract. 6/19/24 update - I've accepted the fact that my $200 is lost. Avoid doing business with this company.

RUN FROM THESE PEOPLE & FAST! This was the WORST moving experience in my life & I've moved Many…read moretimes. David, the sales rep, on my first call assured me a 3-5 day delivery for my out-of-state move from NJ to TN. On moving day, the driver tried to renegotiate our Signed Bill of Lading, $1,394 -- siting he didn't have enough space in his truck to pick up at his next stop-- to $3,100+! I had NOT added one item from the fully executed BOL, and, in fact, had one box LESS! I asked Rico to leave and I would pursue the return of my deposit. He advised that the company would Not return it, regardless of who my Attorney was. After hours of back & forth, with several managers of Cross Country Movers, I agreed to pay $400 over our Agreement, which was a Huge mistake! They held my stuff for 28 days!! My furniture was banged up, scratched up, and they trashed my freshly painted walls, ceiling and new beige area rug during delivery! AVOID THIS COMPANY & move on to a reputable one. Hope this helps you, Best of luck;)

We signed up with them because they promised excellent customer service and that they were not a…read morebroker. These were lies. They ended up sending another company out call Move Quick. If you sign a client and send another company, you're a broker. They told me no charge for my inside stairs, they charged me. The movers were 1.5 days late arriving. They arrive at 5:30pm and take 12+ hours to load 40 prepacked boxes, and two bedrooms with misc frames, etc. We then get to Florida and it takes 3 weeks to get a delivery date after being told several times, 2-3 days. Now I have a ton of damage, that is not worth anything in replacement as per the contract. After being up for 36 hours waiting on the movers, we sign papers at 5:30am in my truck. I should have read better. But basically, they lost all hardware for furniture and didn't assemble furniture back. My mattress is still on the floor because no one can fix it. Get the better insurance. Bed, lamps, dresser, lamp shades all damaged. But, with the $0.60 per pound per item won't replace one lamp they destroyed. They are horrible, uncoordinated and shouldn't be used. They pawned everything off to Move Quick who were not impressive at all.

Oscar helped me move 2 vehicles from the west coast to Texas. He was professional and answered my…read morequestions whenever asked. I was even able to get the vehicles delivered within the time frame I needed before I began work. The only reason why I give 4 stars isn't because of Oscar or Royal Auto Ship, but the company used to deliver. Which, by the way, is just one company with poor communication. There wasn't anything wrong with my vehicles, but the owner of the company who would answer the telephone calls was extremely unprofessional, so it doesn't feel like you're talking to a legit business even though it was. Made me worry for a few days. Outside of that. Time, cost, Oscar on top of everything all were excellent.

They scammed me for 550!! They spoke to another company as…read morethey were me- the owner and signed a contract in someone else name. Now the carrier company has my car and wont let it go untill i pay 1700

Worst company ever ! Do not work with them - they took my $100 and never delivered my car -- I was…read moretold they would refund -- nothing.

I put in a request to find a car hauler to move literally years ago. These guys hit me up years…read morelater. They are contributing to the sheer amount of spam I get.