Stuck with a flat in the snow with no spare. Called fast tire and they and hooked it up. Ronaldo…read moreplugged it in the snow in a few mins. Appreciate it fellas. Will def call again if I need some type of repair.

From the owner: Flat tire? No problem. Car won’t start? No problem. We come to you… FAST! Providing quality…read moreroadside assistance to the capital district of NY. Services include flat tire change, vehicle jumpstarts, fuel delivery, vehicle unlock, tire and battery sales and much more.

Rob and his crew are the best,I've been going there for many years and this I like the…read moreprofessionalism they displayed Great work I highly recommend them

Let me start by saying that I live in California and my son who is living in Troy New York needed…read morenew tires so I made some calls and finally talked to James at Adirondack Tires 371 2nd Ave Troy New York, James took his time and went out of his way to give me the best deal possible knowing that I live in California. I closed the deal gave him the deposit and my son got his tires installed on Saturday November 8, 2025....I received better customer service over the phone than I could've received here in California, James deserves 10 stars

They give fair competitive pricing, quick service and don't gouge you for fees and things you don't…read moreneed. I'm a repeat customer at East Coast having put tires on two cars and an RV. I've also recommended them to family members.

Had issues with tire balancing..took it back to the other the original shop who put my new tires on…read moremy rims. Not once but twice. Then took it to East coast tire where after that visit couldn't be more happier! No shaking at all. Rides like a new truck!

Horrible, just horrible. I had a great experience a few years ago with getting a flat tire…read morereplacement. However this time it was a horrible experience. I came for a wheel alignment & I was told to come back in two hours because they were busy, it was cutting close to me having to be at work but I said okay. I then arrive & was told to come back in the morning, while I watched them pull someone else in for service. Never coming back.

Super awesome quick service! Incredibly helpful in a pinch! Got us in and out quickly, answered all…read moreour questions and sent us on our merry way!

The only place in Troy that inflates nitrogen in tires, which is great! And they have a large…read moreparking lot too. Their service is fast, I brought my car in around 1:10pm, they inflated the tires and I was still made it to the 2pm class^^

I got my rotors and brake pads "replaced" a year ago. they are already really bad and i am getting…read morethem fixed by another mechanic and this mechanic is telling me how it seems like nothing was fixed or replaced. Nothing was greased and the rotor is ceased on the wheel hub. The brackets and back of pads or really anything with the rotor or brake pads were greased. They did a half assed job and they over change if you don't know anything about cars especially if you are a female.

Mark and his team do an amazing job. They will always give you a fair and honest estimate. Work is…read moredone on time and if possible, has helped out in emergency situations to expedite work on our cars.

Service I can count on to be well done, honestly and above board. Never a push to do unnecessary…read morerepairs and always done right the first time. The owner is a very knowledgable mechanic who makes sure everything is done right. I still drive our cars there even though I moved away from Troy years ago.

TL;DR: I didn't have a perfect first experience here, but they made it right -- and I'd definitely…read morego back. I brought my 2010 Mini Cooper to Firestone Troy after the A/C suddenly stopped working and started blowing hot. I'd tried recharging it myself but got an overpressure reading, so I booked the soonest appointment I could. The staff were friendly and suggested adding dye during the recharge to check for leaks, which seemed reasonable. A few hours later, they let me know the compressor wasn't working and offered to run further diagnostics for an added cost. What caught me off guard was that they'd already completed the full evacuate and recharge -- even though the compressor wasn't engaging. I was told it had been necessary to identify the problem, but later realized that wasn't accurate. In the end, I paid $341 and left with no resolution. If the story ended there, this might have been a 1- or 2-star review -- so I encourage anyone who's had a less-than-ideal experience to follow up. In my case, given the chance, they absolutely made it right. I reached out to Firestone's corporate office via their website to share what happened. Since the service included a performance check, I felt the compressor issue should have been caught before moving forward with the recharge. Fortunately, my message was passed along to the right people, and TJ, the store manager in Troy, reached out to me directly. After I explained that I'd eventually traced the issue to a blown fuse, he gave it some thought and agreed a full refund made sense. I stopped by the shop later that day, and he credited my card on the spot. He also mentioned that he'd used the experience as a training opportunity for his team, which I really appreciated. Things don't always go perfectly -- but how a business responds matters. Thanks to Firestone corporate looping back to the branch, and TJ's professionalism and willingness to make it right, I left feeling heard and respected. I'd absolutely return and now feel good recommending Firestone Troy to others.

I had an 8 AM appointment for an oil change. I parked the car in the alley because the lot for the…read moreshop was full of cars which I found out were yesterday's jobs as well as employee cars. I parked in the alley came in, handed over my keys to the store manager TJ and asked him if it was OK to park in the alley. He said absolutely. I'm going to get your car and pull it in right now so I left. At noon, I called to see what was going on with my car and they said they were busy and still working on it. Imagine my surprise when I went there at 3 PM to see what was going on in person and they let me know that my car had been towed. Instead of working on it as they said they would at 8 AM they went to look for the car at 3 PM and it was towed. I then got to experience the 6 foot three manager, screaming in my face that it wasn't his fault and I should not have parked there. I reminded him of our 8 AM conversation, which is when he said he would go get the car from the impound lot but he could make me wait until Monday if he wanted. He also told me to get out of the store and he refused any further service on my car. When he finally drove it back from the impound lot at 5 PM I found the parking ticket that was received crumpled and shoved into my console. So I went back into the store and let the manager know that he forgot his ticket. He told me it was not his problem. I needed to get out of the store and he didn't care about any of it. I obviously contacted corporate and opened a full file so that they could pay for the damages caused by the tow as well as the tow itself and the parking ticket. I definitely do not recommend this place unless you have nine hours and $250 for an oil change and tow. While we were there waiting for hours for this to be resolved, we saw customer after customer come in and become disappointed or upset with the news they received at the front desk. You could not pay me enough money to come here

I needed a garage that could do a tire installation. They gave me an appointment quickly. The…read morecustomer service is great here. I have heard such great things about them so I am glad I brought my car there, I did need an alignment too and they offered me a coupon because it was not expected. I would bring my car here again,

Terrible service! Dropped vehicle off the night before for an oil change and tire rotation. My…read moretruck was not ready till closing at 6pm the next day. Why make an appointment if not going to do the work till last thing the next day. Will never go here again.

You can't believe they charge $20 for only fixing the back tire flat, that's completely ripped off,…read morenever go there for any services, you can have any service just a mile far from this at a less cost.

This business is the most trustworthy, fair and high quality service place you fill find in this…read morearea. I don't ever have to ask them how much something will cost because it is always fair, if not less than I expect. I would be happy to pay them a premium because, I know the quality is simply the best. By far, the best experience I have had from any tire place.

All day long. This is the place to go. I don't know why anyone goes to a dealer. My Toyota dealer…read more(doesn't matter which because they all stink equally) during my free routine service told me I needed new tires and quoted me a high number. Went to Labarges. They told my nope. My tires were good. Another routine service. The dealer said I needed new brakes. Labarges agreed, but half as expensive. Most recently. My fan was making a weird noise so I thought they might cover the repair since I was at 40k miles, just outside the warranty of course. They also noticed my state inspection was overdue. Had to pay the dealer a $189 "diagnostic fee" to discover it was just acorns clogging a filter so I needed a need filter and of courses the acorns removed. $21 for state inspection which is failed because I didn't realize this, but I had two chipped taillights (my daughter is 17 and I'll leave it at that) so I'm $250 into the dealer and they tell me it's another $700+ to repair the taillights. So I stop at Labarges. They tell me to go to a junk yard or eBay and order a left inner and a right outer tail light and they'll pop them in for me. $155 on eBay brand new. And I happened to have a slow leak so they said that the sensor is starting to go, it he cleaned it up, but the aluminum sensors are garbage so they wanted me I'll likely need to replace them eventually. Charge to replace the headlights, cleanup sensor, and repair slow leak. $50 because it took them 30 minutes to do all that work. They charge you for the time they spend. A novel thought no? For anyone looking for a mechanic, why go anywhere else? They saved me over $1,000 on my most recent visits from what the dealer wanted to charge me.

Tire replacement. Thank you LaBarge's! I was squeezed in when other auto centers were too busy…read more They handled my problem efficiently and had me on the road in no time. The building has the feel of my hometown mechanic and the issue was handled as it would have been at home, right down to the product manufacturer. The price was certainly comparable and really a bargain because I didn't wait a week for it.