Our rental car got a flat tire in the late afternoon before Thanksgiving, so we stopped by the shop…read moreafter confirming they were open. Mr T and his wife made us a priority upon our arrival. For a modest price, they confirmed there was a nail in the tire and then swapped the tire for the spare in the trunk. We were visiting from out of town, but if we lived nearby, this spot would absolutely be our go-to for any auto mechanic needs.

They helped me get back on the road quickly and oh so friendly! Great people great shop! Passing…read morethrough or local. If I'm stranded once again I'm calling them! Thanks for all your help and advice! Love, Philly

He did an excellent job at a reasonable price. Very friendly. Would definitely recommend.read more

This mechanic is great. He has the most honest and fair prices around and does great work. He's…read moreeasy to work with and even when he had every right to be really annoyed with me after I bought the wrong part, he was understanding and waited for me to drive to Autozone to buy a new part. Honestly, you aren't going to find a better priced mechanic and he even comes to your car to do the work. Impossible to compete with. Will always use him for my cars

Update: This business has been found liable in court for over two thousand dollars of damage that…read morethey did to my vehicle. Since found liable, they have refused to pay the awarded amount and have ignored any correspondence from me to collect. Highly dishonest, negligent, and no accountability. They caused over $2,000 dollars of damage while doing a bearing replacement and denied responsibility. I am not even that mad at the damage. But the unprofessionalism and complete lack of accountability is unacceptable.

Mobile mechanic- I booked an oil change. They came on time, were efficient, great service. I'll…read moredefinitely use them again and highly recommend. Save yourself the hassle of sitting around a dingy garage waiting room!

Last week I took my wife's Nissan Altima to Guaranteed Auto Service in Newport News for a VA State…read moreInspection & Oil change. This was the 2nd time I have used this shop since moving to Hampton July 2020. When we moved to Hampton, I immediately began searching for a family owned & operated auto repair shop. I searched Google & Yelp for the BEST shops throughout Hampton Roads. All my research indicated Guaranteed Auto Service was the place to go. I have not been disappointed! This shop is laser-focused on providing great customer-service, and top quality work at an affordable price point. They are not going to perform unnecessary work. They treat you like family (a friendly greeting & cold bottled water when you walk in the door; free car wash before you pick up your car and Thank You Note on the seat). You just don't find many businesses like this nowadays! Mr Barr & his great team will get ALL my auto repair/routine maintenance business in the future. When someone asks me where to take their vehicles for maintenance & repairs needs, I am sending them to Guaranteed Auto Repair in Newport News!

They fucked up my bmw fuel lines and told me take it somewhere else 0/10 all I asked was them to…read morelook under my car cuz some loud clinking now my entire oil and fuel is sitting on the ground and they won't take responsibility and told me take it to another shop to verify ts like I can verify when I took it in I didn't have a giant puddle under my car and just got a oil change, after the visit I can't even take my car on the road and I drive it there fuck this shitty ass shop

Quick response, amazing service and honest!! My son lost his keys at a concert at 11pm and D's…read morehelped !!

D is great. Excellent communication. Did exactly what she said she'd do, when she said she'd do…read moreit. Anyone who's ever been left waiting and wondering by roadside assistance, knows these are not small things. Will definitely call D again.

Sam is extremely impressive goes above and beyond! I would highly Recommend Sam Prior. The Best…read moremechanic I have ever had and will continue to have, wouldn't want anyone else working on my car!!!! Sensational!!!!! Robin from Virginia Beach, VA

From the owner: Home automation, security cameras, motion sensors and more…read more We are dedicated to provide professional services at a reasonable price you decide, from home automation to road side assistance ( break downs, out of gas, locked keys in car) Find yourself outside of our service area!? No worries. wherever you are, we can service all of your needs with our network of trusted subcontractors.(like Angie's list but better.) From east to west , we are the best!