First watch out for sneaky broker fees that he never verbally informed me of and snuck it in the agreement...I'm just noticing that now..smh..WHATEVS...but now My emails have been consistently ignored when I needed to make changes to my rental insurance...once I notified him my plans to cancel or modify my rental agreement from 1 year to 6 month (bc my apartment management made me sign a 6 month lease when they usually make me sign a 1 year lease) then I noticed I was charged a renewal fee of $98 for a one year policy after just 3 months...his excuse when I asked about the renewal charge was, "I can charge the renewal charge at any point I want."...even after just 3 months when the policy is for a year...and I just told you several times I want to shorten the policy?? BS! Then I told him he has to notify me before he charges me..and he said he sent an email...not true..and when I asked him to forward the email...nothing...and when I spoke to him he was unapologetic, had a major attitude, and told me he would charge me the $75 early cancellation fee (which was at his discretion)...even after a previous email stating he'd take care of me. !!!!!!BE WARNED OF $150 broker fee for rental insurance. He did not appropriately disclose this fee, because there is no way I'd pay $150 on a $220 policy! BOGUS!!! He is now ignoring me and refuses to forward me the email he sent about the "renewal fee". WHAT A SCAM! I have still yet to get a refund after being charged a renewal fee just 3 months into the policy...Its been almost a week of my texts and emails being ignored...I can't even get a response except on here...smh. Alan was great quick and easy when he's getting money...but once you need help adjusting a policy or getting a refund for being wrongfully charged, he will flip. He still has yet to apologize for overcharging me...I AM BEYOND SHOCKED! SMH...I will be contacting the guy who referred him to me from my car dealership and letting him know about his horrible customer service and lying on customers on yelp when they have receipts smh ‍‍ UNBELIEVABLE...and I'm a therapist smh...thought I've seen and heard it all...INTEGRITY IS NOT HERE. TRUST. From an honest social worker, single mom, and advocate for what's right and the truth. SEE MY PICTURES AFTER YOU READ HIS RESPONSE...I HAVE ALL OF OUR TEXTS AND EMAILS AS WELL SHOWING HOW HE CONTRADICTS HIMSELF, DOESNT HAVE THE FACTS OR IS JUST STRAIGHT LYING OR INCOMPETENT. I can go to bed knowing what I speak is the truth...instead of fixing it...he does nothing ;) There goes my $150 broker fee and $98 renewal fee THANKS VIP...FOR MAKING ME FEEL SO VIP read more

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Horrible!! I called them to set up an appointment!! They didn't answer!! A few minutes later I got a text saying how can I help you !! I asked who was it they said are you trying to get insurance !! Idk what type of millennium BS that is but I can't handle business like this!! Damn being a competitor check your texts then you'll see my exact same words in there as on this review!! The last 4 digits of the number is you know what nvm I got the texts still read more

VIP 360 Insurance - Auto Insurance Near Me - Los Angeles, California

Horrible! DO NOT TRUST! I was with VIP 360 aka as "Alan" for about 3 years because I needed a SR22 quick and cheap. Let me tell you this "You get what you pay for" Cheap and unreliable service and once he has you on the hook, there will be a lot of bogus charges that you are gonna HAVE to pay or he will threaten you any way he can to get what he wants and he knows he can because who would want to lose their DL?! Terrible business and human being. ALL the good reviews you see are from desperate people who need a good discount, he asked me several times to do it. NEVER do business with him, you have been warned. With us ? You mean your ONE employee business and that employee being YOU?!! And yes your MANY bogus charges one of them claming that you forgot to charge for something for 3 years and now you need full payment NOW!! After I had pay all my monthly dues. I'm sure I'm not the only one you do this to. And yes I made the mistake of drinking and driving a long time ago but at least I'm not a THIEF taking advantage of people in need of a service. All your poor excuses are overused and I'm sure people will notice that now on YELP. read more

Do not trust this Company. He will make up fees that are not even legal I contacted the insurance company and they stated that there should not be any annual fees from this company only the insurance companies should charge annual fee. There's no filing fee that he supposedly charges and he just takes it out of your account without you even agreeing do not trust this company at all I am going to be filing a complaint with the insurance bureau . He claims it's an annual filing fee but I canceled the SR 22 2 years ago so there is nothing to file. In addition the insurance company stated they file with the DMV automatically he does not file anything. He is a liar and thief. I have filed an investigation with my bank as well to stop all transactions from this company. read more

It was recommended by many of my friends, and they do very great work. They don't just sell you quotes However, they go beyond that on my first month my insurance almost got canceled. They stood by my side. I highly recommend it. Thank you read more

I was in a bit of trouble and had my car taken away for driving on a suspended license. I called Alan and told him that i needed some cheap insurance to get the car out of the impound lot. Alan was amazing! Within 30 minutes i was insured and had a decent price for my driving record. I would recommend him to anyone. He is well worth his service, and will surely save you from getting a headache read more

Alan is a quick and efficient business man who doesn't waste your time. I got the best auto insurance deal out of 6 different companies I contacted to. And he was the quickest and cheapest one but he still give you advice you need. Thank you Alan. read more

Car insurance motorcycle insurance SR22 Alan is extremely outgoing easy to work with goes above and beyond and customer satisfaction and service he is one of the best that I have ever met he has always helped me and made my experience very positive with this company I would recommend VIP 360 insurance for anyone and to work with Alan PS not to mention he can save you a lot of money sincerely Joshua f 1040 South Robertson Boulevard Los Angeles CA 90035 phone number 800-254 9164 read more

I don't have a perfect driving record, but Alan at VIP 360 insurance found me a fantastic rate with full coverage. It was quick and easy and I've got a great deal on car insurance. Before you go anywhere else for insurance, talk to Alan. I'll bet he will quote you the best rate in town! read more

The worst experience. DO NOT DO BUSINESS WITH ALAN.. The reviews left on this are bias and not true.. First off I sent him a request for a quote and he replied immediately asking me for my contact information (phone number) I gave it to him, and he said he will call me in 45mins-he also text me to let me know he would be calling soon.. he did not call me .. so I sent him a text - asking him what he would need me to have on hand- he text me back asking to text him my information (license number, address, vin.. etc. That was odd because he told me he was going to call me. But I sent it over to him. It then took him another 30 mins to call me the first time. He quoted me before he even looked into my record - he also went on about his 5 stars that he has on his yelp and requested that I leave him a review. Not a problem.. I asked him to send me the quote in writing so I can get it started. He said he would need payment information first. So I told him I would call him back with that. I did.. and he did not answer - text me back and said he would call me back. Called me back got my credit card information- as we agreed to a quote and monthly payment. He then proceeds to tell me that since I don't need my insurance right away he would call me back later when he processed the payment and sent the email for me to sign and send back. WHO DOES THAT- what type of business takes your information and card and doesn't process the payment right away. I waited from 9-4 o'clock - at this point I'm getting very frustrated. So I text him and ask when is he going to send the information. He text me back 25 mins later saying In an hour. Calls me back and says that because of my record the initial payment went up 65 dollars from what I was quoted- and tried to charge my card anyway- thankfully I only put the amount in my card that he quoted me so it declined - but he didn't feel the need to call me and tell me that the price went up and he would charge my card still (UNPROFESSIONAL) then proceeds to tell me that the monthly payment went up double what I was quoted. If I could give this guy 0 stars I would .. I would not recommend him to anyone. The worst experience that I've had with any It's been months and the owner is still harassing me. Please proceed with caution when doing business with shady business men. read more

VIP 360 Insurance - ... - Auto Insurance Near Me - Los Angeles, California

I was asked when I first signed up for an auto policy with VIP 360 Insurance to write a review and I have been waiting for the right time. And frankly, I needed more experience with this company to leave a review....So here's my review: I purchased my auto policy for Foremost insurance through VIP 360 with Alan a little over a year ago. Since then, he has been very helpful and responds to me in a very timely matter when I have any questions, need to make changes or have concerns, WHICH I GREATLY APPRECIATE. A few months ago, my Insurance Company over charged me double what they were supposed to charge, by mistake, so I called Alan in a panic because I was EXTREMELY strapped for cash. So strapped I could barely afford the car and insurance even with THREE JOBS (my dui nearly killed me financially) and was at a total hardship when they withdrew $500 from my bank account. He made every effort to find out what happened and even called Foremost to see what the deal was. They refunded me back the FULL AMOUNT! I was beyond satisfied as a customer at his efforts to help me out. I am leaving this review today because I was just in contact with Alan to change the address on my policy. I asked him today, and he got it done today! Exceptional Service! read more

Never again @Alan took more money out my account without my authorization and has reassured me of reimbursement but still haven't its been over 2 weeks now read more

Alan is personable, capable, and cares about promptly providing the optimal coverage to cost ratio for his clients. Within minutes of completing the online form I was contacted and covered. This is easily the most efficient service I've ever received from an insurance agent. If you need insurance, stop wasting time and pick up the $*% #@%* phone. read more

I love this company. Because of Alan's great customer service, and quick response I was able to get my license and insurance back fast. Even when I had a question at 6 in the morning, he responded quickly. I appreciate Alan's level of professionalism and kind personality. I was stressed looking for SR-22 insurance and he made it easy. read more

I had recently gotten auto insurance through Alan at VIP 360 and he was super helpful in making sure i selected the correct policy for my individual needs. He managed to save me more than i have in the last 3 years so i am grateful to do business with them. read more

I have always just guessed what auto insurance company to go with. I would try and researching companies myself, but always ended up irritated, confused, overwhelmed and usually ended up with a really awful insurance company. Allen Made all of that stress disappear. He Set me up with insurance fast And got me such a great deal. I've never paid so little for car insurance. Very grateful to have been Recommended to him by a customer of mine. I will be telling my friends and family read more

This guy is confident, knowledgeable and a professional in every way. Not many people take the time to explain the process. In this genre of business it takes years to know your business well. I recommend using Alan for sure. Glad I met him. read more

VIP 360 Insurance - Vip 360 - Auto Insurance Near Me - Los Angeles, California

Such a great experience. Alan was very personable, yet professional. He got me a good deal on auto insurance, cheaper than what I was quoted elsewhere. He stays in constant contact with you and makes sure that you understand everything and that you are comfortable. Do yourself a favor and give him a call! read more

Alan is the best guy to go to for getting insurance. He found me a good rate and saved me a lot. He was fast and I am very pleased with his service. Other places were giving me a ridiculous monthly price but here, Alan helped me get the best price. I recommend him to anyone looking to get insurance. VIP 360 insurance is the best read more

Don't trust him wastes more money here then going to somewhere else told me he was gona no charge me his service fee then one day I get a random charge from his business for service fee supposedly that was free so he charged my card without permission? Write anything negative about him and he'll threaten to sue for defamation happy I'm done doing business with him No more read more

Alan was super helpful in getting me what I need. I needed an SR 22 and within 30 minutes I was able to get everything I needed without spending hundreds of dollars. Alan is very friendly, helpful, and understanding. He understands people's needs and their budgets so he was quick to ex out companies that are trying to take hundreds of dollars a month. Thanks Alan. I really needed to solve this issue fast and you were the right man for the job. read more

Extremely thankful to Alan for his great service! Besides giving me options and explaining the different levels of insurance he was able to give me the lowest rate possible. He is extremely knowledgeable and very patient, something you don't find too often in an insurance agent. Thank you again Alan for making this a smooth transition for me, I really appreciate it! read more

Got referred from my friend to Alan and he was amazing... My driving record is pretty weak and any companies I call they pretty much rip you off but Alan solved it. Great place got a great rate on my auto insurance as well as had to file my sr22 insurance. Alan shopped around with many carriers and got me a super low rate and saved me 205.00 for the year. Happy with the service would highly recommend. Thanks again Alan!! read more

Review on SR 22 Insurance: Alan was super on it! I called to get a quote for an SR 22, after calling several other companies, hands down he gave me the cheapest quote, and in less than 20 minutes he was already processing all the information and paperwork. Apart from being quick, he knew what he was talking about and gave me extra information that I didn't know in regards to my case. I plan on referring friends and family to him for all insurance purposes. Thank you so much for your help Alan. read more

After finding out online not from the brokers I had before (Adriana's) insurance , that the insurance company they had signed me up for went bankrupt I didn't know where to turn to. because of how unreliable Adriana's insurance was I didn't want to continue with their services. So I got on yelp and found Alan. I was a bit skeptical because It felt too good to be true. Well I messaged Alan and I got a good quote for insurance included with the sr22 certificate ! Thank you so much foI helping me. I appreciate you and appreciate what you do! Thank you . read more

I was in a tight bind and needed insurance right away. Made many calls and was given high rates. Called VIP and Alan responded. He was not able to speak to me but stated he would call me back, which he did. He provided the best quote and I obtain insurance. Best part he had Docu Sign which made the process very easy. Other agents were requesting that I come to their office.. don't have time for that. Thanks Alan! read more

Alan was quick and friendly. He was easy to work with and helped me get the lowest price on a SR-22 and insurance.

Alan has helped on several occasions with my policy over the past year. Great customer service and great attitude. I actually found him on Yelp and 2 others. Out of 3 I decided on the best choice, VIP360 Insurance! Keep up the good work. Alan is the best! read more

I have a spotty driving record which includes 2 DUI's. I spoke with Alen and he was able to get me a great quote. Alen got me all the paperwork, which I signed via electronic signature within 30 minutes. I was able to drive off the lot insured with my SR-22, all within the span of 45 minutes. If you are looking for prompt, polite service at a great price - look no further. Call Alen at VIP 360 insurance now! read more

I contacted VIP 360 insurance to get a quote on insurance after a DUI, Alan took really good care of me! I now have both an SR22 and insurance for a very reasonable price! I would definitely recommend them!! read more

Experienced the best service switching over to Vip360. Alan was great, going through and taking the time to explain the policy I was buying. I needed an SR22 and he was able to find me an affordable rate. Highly recommend this place if you're looking to get the best insurance rates and customer service. Thanks Alan. read more

After a rather unfortunate incident last year (after 37 years of an impeccable driving history),I expected my SR 22 auto insurance to go sky high, but not as sky high as I had been quoted by some companies. As a last resort, I went back online and searched some more for some sort of resolution. I ended up leaving my information with VIP 360 insurance. Alan called me back minutes later! We ended up getting an awesome rate, about 90$ a month less for MORE liability coverage! Alan's customer service skills are second to none! He had impeccable timing also and we appreciated his sense of urgency to make sure we were well taken care of! He made the process hassle free, and we had our documents done without minutes ! Thanks so much Alan! read more

Needed liability insurance for my car due to where I had been sued and found this insurance through yelp , Alan was very helpful quick process and everything went easy without a sitch thanks read more

I think Alan is awesomesauce! So Alan is very knowledgeable about all the SR-22 rules and auto insurance options out there. I was calling on behalf of my boyfriend Bruce (he had some bad driving luck). He was sooooooooo fast. In a matter of minutes Alan was able to shop around with multiple insurance providers (boy he sure has a lot of companies he works with) and found him the lowest rate. And together we determined the best price and policy for what I was looking for based on my boyfriends driving record. I called four different insurance agents/agencies during my policy search process and there was no comparison between Alans level of professionalism, price, and customer service compared to the other companies I spoke with. Alan I am hugging you through the phone. But don't tell my boyfriend. LOL read more

Power sold me with lies, I wrote what this guy told me to write the first review, like I'm sure he did with all of these other reviewers . I bought it like a sucker though good job Alan . Basically I'm told this amazing cheap price on auto insurance and I go with it , next thing I know my policy is going to be canceled in 2 days. I call Infinity insurance and my bill is not what he said it would be and when I called him to ask what's up and he starts talking so fast, stuttering, denying, and the craziest excuses. This insurance costs more than my last. Have a nice life . Oh yeah and when I first was getting the insurance through him I was being told my record is this and that and my price will go down the next month. The next month comes I'm 2 days from being cancelled and on that phone call he says next year it will go down. read more

I would agree with other reviewers, there are additional sneaky charges that are never communicated and every time I call Alan to discuss the charges, he says busy can't talk. Don't fall into VIP 360 trap. read more

Alan was amazing. Called with a very complicated question: my fiancée owns the car, but I wanted to add my name to the policy so I could drive for Lyft and Uber. He was patient, kind and funny while he helped me thru the process. End of the day, I got what I needed, but I got it with panache and care. This guy will answer his phone at 2am if you need him. Cannot recommend him more strongly than this. read more

Alan is very nice and helpful. The price he offers is truly the lowest. He helped me file my sr22 within an hour, so I was able to go to DMV within the same day to get my driver license. Overall, it was an excellent experience. Thanks Alan! read more

Alan Rakin has been a huge help with my insurance needs and has kept my rates in a range that is very affordable with superior protection. I would recommend him to everyone. read more

I called for a quote he was very persistent!! Told me to check his yelp reviews being that they were all five star. I was given the contract with the wrong quote that was agreed upon and took out more money out of my account.I tried to get my money back he got a attitude!! It's been almost 2 mo and all I get is lies about getting my money back. Do not trust this guy!! $140 down the drain luckily the insurance company sent me the other payment refund. Thank you clearside insurance for being honest! read more