This is the second time I've been here and have left unsatisfied. I asked for a French tips on a full set but what I received was uneven white blocks on the top of my nails. Another tech painted my nails again and added a design, which was okay. I was asked by the manager to pay for the designs on my two nails which I refused as I didn't receive the proper service originally. I wasn't even offered a discount! I don't recommend this place - STAY AWAY! read more

Since the new owners, they took away paraffin dip for hands (this is the only reason why I came to this location no matter where I lived because they were the only one who did it.) Not happy about that change. Service: Regular Manicure Quality: great Vibe: Quick, upbeat, tech savy. Pro's nails came out nice, I like the rating your tech when complete. Cons: Massage was NOT LONG! Felt like two seconds. They replaced paraffin with scrub on hands. Recommendations: longer massage, paraffin dip, and/ or hot stone. read more

VIP Nails & Spa - Wish he would've removed the stuck nail polish that's on my skin underneath my nails instead of telling me that when I wash my hands. - Nail Salons Near Me - Deptford Township, New Jersey

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Meh... ok so lets start with pros: great customer service , instant service, lots of space and nice decor. Everyone was welcoming and attentive. The menu options are plentiful and they have a nice check in ipad to sign in visitors. BuT.... There are some areas that need improvement especially for their higher priced services and hygiene. Lets get into it. My friend raved about the cbd spa pedicure in a private room but since i was going alone i skipped the room and settle on a spa cbd pedicure and regular manicure. They started working on my feet immediately which to me is kind of rushed because my feet never soaked. They added the jelly but didn't fill the tub up to ensure the jelly covered my toesies. The rest of the spa pedicure was like any other but they did not use callus remover and that is the main reason i get pedis, i walk everyday. So a day later im left with callused feet that are dry. Next, the paint job just wasn't great on my feet. I use breathable nail polish so maybe the tech wasn't use to it but they're professionals and should be able to manage their technique in order to paint nails well regardless of the polish. Especially for $60. Last but not least... the hygiene has to improve. The lady i sat next to got a pedicure and most of her toes had fungus. Rather than turn her away , Offer medicine, or leave her without paint they used the salons nail polish to paint her nails, no doubt someone else will use that polish as well. They also didn't open new appliances with each customer. I use my own polish and files. The customer next to me getting her fingernails done had fungus under her acrylics and again they didn't break open new tools for her. I am not sure if they clean them or what but i didn't see any cleaning solutions at the tables for the tools they were using. For $90 i would never go back. The quality of the service and cleanliness just dont support the price point. All the best for those that do. read more

VIP Nails & Spa - Bad paint job - Nail Salons Near Me - Deptford Township, New Jersey

Absolutely horrible. They messed up my nails and I noticed halfway through. It didn't seem like we were going to be able to come to an understanding, so I decided to get up and leave. I tried to just pay for my pedicure, but they refused to give me my money back for my nails. They said I could return the next day to have them fixed. When I returned the next day, they said, I owed more money even though I already paid the day prior. Horrendous service. Will NEVER return. read more

I went here for years. Van sold and the new owner Took away services like paraffin hands with gel manicure but raised prices. Rushing is the feeling. I will not be returning. read more

Business is open, great service and they give you exactly what you ask for! Help support beautiful nails. read more

VIP Nails & Spa - Great nails and service! - Nail Salons Near Me - Deptford Township, New Jersey

Come here if you want to sweat like a pig in hot humid summer heat b/c AC doesn't work and you want to wait 45 minutes for a simple service b/c they are understaffed. read more

VIP Nails & Spa - Nail Salons Near Me - Deptford Township, New Jersey

Came here to get a pedicure and I was not disappointed! I just had knee surgery so my toes were in dire need of some care. The regular pedicure is 28$ and my girl took her time making sure all the dead skin was gone while having a lovely conversation. I appreciate so much when techs take the extra time to make you feel cared for and not rushed. Thank you so much I will be back soon! read more

VIP Nails & Spa - DND blue bell perfect periwinkle - Nail Salons Near Me - Deptford Township, New Jersey

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I went here on Halloween with a friend. They were taking Covid Precautions so we didn't sit next to each other during our pedicures. Unfortunately, our nail technicians weren't friendly at all. My nail tech was on a FaceTime call with her boyfriend (I'm assuming) and my friends nail tech just wasn't nice. She yelled at her "what color?!" And "what's the nail brand!?" During my manicure, my nail tech was a little rough with my hands. There's a visible cut around my nail and she still tried to use the cuticle tool on it. My friend was left sitting in the pedicure chair, her nail tech just left her there. While my nail tech was sanitizing the pedicure chair I sat in, my friend asked if she could sit next to me during the manicure and she replied "NO" very abruptly. They have promotions on their FB page and even at the front desk but when my friend mentioned it/tried to use the code, they questioned her. Overall the salon itself is nice but customer service is lacking severely. We go to salons to relax and unwind, it's not easy to do that here with unfriendly staff. Not to mention my manicure started to chip 3 days later. PROS: -Nice decor/structured salon -Plenty of colors to choose from -Massage Chairs CONS: -Rude/unfriendly staff -Basic paint jobs read more

VIP Nails & Spa - Chipped nail after 3 days - Nail Salons Near Me - Deptford Township, New Jersey

I started going here when they first open in Deptford. I always have had a great experience in the past but yesterday was horrible. The na tech Diane is rude and her behavior is absolutely disgusting. She was rude the entire team she did my nails and I did f get them how I wanted. I told her my line was not straight on the polish she got upset wiped it and and preceded. She did not try to accommodate me or fix the problem. I rally like the nail a Salon but would recommend everyone stay away from rude ass Diane if it were not for obvious reasons I would have slapped the sh$t out of her. But now I'll just avoid her. read more

I have been going here for a year Took awhile to find a good manicurist Then now the dilemma is timing...it is horrible Today I waited 35 minutes for my scheduled double appointment Once again she squeezed someone in front of me. I am so disappointed I am looking for another post the holiday. My time is important too. When I said she was very late an it was poor customer service to ignore me waiting...she just smiled. No apology no compensation wth... I AM DONE. read more

Lisa is amazing!! Love her !! So clean here and relaxing !! Its a great place to get your nails / feet done

Very Disappointed!!!!! (Formally Deptford Nails) Thought that I would treat my husband to a mani/pedi. Arrived at our appointments only to find out it was under New Ownership. The owner Tommy came over to introduce his self. I had a man named Tony he had no idea what he was doing at least that's the way it seemed. He cut my toe to the point it was bleeding. He had to call another nail tech over to fix his error. He NEVER put lotion on my feet or even rubbed them! My husband was in the chair next to me once his pedi was done the tech walked away leaving him sit in the chair for 20 min. I said something to the girl who was running the desk why is my husband not getting his manicure she said she never told the tech. So now we are both getting our manicures and my tech Tony is struggling once again with my Meir regular manicure. I only ask for clear polish and my whole nail was not even polished. My cuticles were not cut or the skin around my nails. Went to look for the drying station the girl said we don't have that anymore. I said why? She said everyone gets the gel polish I said well I didn't and she replied well everyone else does. I said so now I have to reach in my purse to get my wallet with wet nails. UNBELIEVABLE! My husband has some fingers where the cuticles weren't even cut and all of his nails were jagged. He ended up filing them in the car. All said and done they STOLE $96 from me!!! Very Unsatisfied Customers!!! read more

Rose did amazing she did a gel pedicure and a full set on me! Clean and beautiful salon. The massage chair was blissful. Definitely coming back! read more

VIP Nails & Spa - Pedicure - Nail Salons Near Me - Deptford Township, New Jersey

Had a good experience with sevices , tech was nice and did a good job . However , my color on my toes is nowhere near the one on my hands. I picked a color from the dip powder assortment. I get it's Partially my fault for not noticing til my nails were done , but I did mention it and the tech went to the front , showed the receptionist , and the receptionist said "must be a different brand, it's $61 for today. No apology , no offer to change the polish on my toes, nothing . If it were close I'd be ok... but it's far from close . read more

VIP Nails & Spa - Nail Salons Near Me - Deptford Township, New Jersey

I went to vip nails on the 7/25/20 I will not return because of the poor quality of service received I wouldn't recommend them to anyone for Mannis or pedes Gel polish should not be chipping two days after Application totally horrible and unacceptable i've been back a total of two times for them to fix it The third time I asked for a refund and they offered me store credit which I rejected I should have saved my Money the only good thing about vip is Cathy she did a wonderful job on my eyebrows read more

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Nothin grinds my gears more than someone trying to talk me out of a made up mind. Not everyone wants gel. I am ALLERGIC! No matter how many times I try to explain that, these bitties keep tryna sell me on it. Tellin me that what I actually want takes longer and is inconvenient. Not to mention they rude as hell! This was my 2nd experience with them and still the same result just RUDE! Lisa does great nails, she just got a little attitude about my request but we were able to move past it and she did an amazing job on my nails! The other woman don't know her name from today, was just awful. I put my coat back on and I just left ‍ if I tell you what I want please stop trying to convince me otherwise, then get upset because my mind is made up! Go to school for marketing skills or something, cause what y'all be tryna do is not it!!!!! Y'all are the only group of ppl we will spend our money with faithfully and not require y'all to be on the level of actually providing overall great service starting with how you treat the customer. I'm sick a yall read more

I'm a first timer - such a bad nail biter and I'm trying to stop. Rose gave me a set of acrylics. They're beautiful! The whole process was about 45 minutes. She was super professional and put me at ease. My check in time was fast, they had a million colors and the place itself is really pretty and clean. Will definitely be coming back! read more

Loved the service and the pampering during my pedicure. Clean environment and the hospitality is good.

I went here for the first time last Friday and I was excited to get my gel acrylics and I was happy because he said they were $38, which isn't bad!! But I got them done and he charged me and my friend $53?????? We said something but he still charged us that price. Today my nail fell off! It's been 6 days. Absolutely ridiculous. I won't be going here again. read more

My daughter and I have been to several nail salons in the area , and this one by far is the most cleanest. Everyone who works here makes you feel very welcomed when you come in. I would definitely recommend Vip nail salon and spa in Deptford! read more

Olivia is amazing. She always takes her time and makes sure each nail looks perfect. You should definitely check it out and ask for Olivia!

Never before have I left a salon with nails that looked worse than when I came in. I came in to remove my old acrylics and a gel manicure. Kelly did not use acetone to soften the acrylic glue before removing them. Instead she used cuticle cutters to pull them off the nail bed resulting in pain. While trimming my cuticles, she then yanked them hard enough to cause a moderate bleed. The nail color was applied hastily and was not cleaned up between layers resulting in a decent amount of color around my nails on the skin. Despite all of this I was not offered any sort of discount. I will not return read more

yeah this place makes u wait like an extended amount of time and they try to push gel colors in all customers.

Amazing salon! Never had a bad service from here. Staff are knowledgeable and take their time with each service. I highly recommend it. It's a little hidden gem in Deptford. Super clean and well kept too. read more

I would give 5 stars if I could to Diane and her only! I absolutely love that she takes of me each and every time I come to get my mani and pedi. Diane if you are reading this 5 stars for you!!! Now let's discuss the nail salon, I would give zero stars if I could. You receive a VIP card on your first visit and each time you come back they stamp your card after I think the five or six visit the service you receive is supposed to be 50% off, it is clearly stamped on the card. I return after my fifth or sixth and my services came up to $81.00 so if I was given the 50% discount as advertised it should have been $40.50. But instead the guy stated that if we gave everyone 50% off we would be broke..... the most he said he could take off was $15!!!! False advertisement, if that is the case then once you reach the sixth visit depending on how much your services are it should be stamped up to $15 is the max discount! Total rip off!!! read more