Tracy was very thorough and sweet while giving me a pedicure. I will request her in the future and I give her 5 stars for sure! The only downside is it's a little pricy for pedicures. Deluxe pedi with gel was $70 including tip. read more

What happened to this place!? New management/ownership? I used to think this was one of the best places in town for a mani/pedi but the last time I went (a few weeks ago) it quickly changed to one of the worst. I got a gel mani while my mom got a pedicure, and both of us were rushed through our services like they had some sort of quota to fulfill for the day. My nail tech also tried to upsell me on more services more than once throughout the rushed encounter. My mom's pedicure was downright awful -- the man was rude and short with her and didn't even finish painting one of her toes-- it was appallingly sloppy work. The prices on the brochure also do not match what they are currently charging (which is more). There were even more nuances that made this experience odd and uncomfortable, but these are the most glaring. read more

I've been to this nail salon three times before. My first two experiences were nothing special but I received satisfactory service (SNS the first time and a simple pedicure the second, but I went in for a gel manicure two days ago and was very much disappointed. My cuticles were barely touched, the polish was sloppily painted on and the whole service was strangely quick. Today my nails CHIPPED. When you receive a gel manicure you expect nice looking nails for about two weeks, so two days is unacceptable. I do not recommend this salon to anyone. read more

VIP Nailspa - Waxing Near Me - Pittsburgh, Pennsylvania

Covid Specific: They took my temperature upon arrival and had to complete a quick questionnaire. Glass between nail techs for manis but not pedis. Everyone was required to wear a mask. Techs: Both were great and would request again! Anna did my pedicure. She was sweet and did a great job. The color I wanted was missing, and she did her best to find the closest alternative. I was able to relax and still enjoy a bit of conversation. Michelle did my manicure. My nails look great and have not chipped one week later (as some manicures i've had). We also had great conversation. read more

Not worth the price. My dip set is lumpy, poorly filed, and discolored. Plus he cut me. $50 wasted. Do not waste your time or your money here. read more

COVID 19 is a bummer. A girl has to do what a girl has to do during trying times. I went to some mom and pop shop that did a terrible job on my nails. Bryan fixed my nails, made them look beautiful and did it so fast! Definitely recommend. Give them a call or just show up! They are amazing! read more

The nail salon and spa is very nice and clean. Ricky did an amazing job with my dip manicure and great coffin shape! The prices are a bit more expensive than some places and add up quickly as you get extras (tips, shape, ombré, for example). Ask for Ricky! read more

VIP Nailspa - Waxing Near Me - Pittsburgh, Pennsylvania

I've been going to get my nails done year for over a year now and i've never had a bad experience. I always go to Aly and she always KILLS IT (see pic). They get really busy sometimes but as long as you make an appointment you'll be fine. read more

VIP Nailspa - done by Aly. Dip powder 32 - Waxing Near Me - Pittsburgh, Pennsylvania

Stopped for a mani-pedi yesterday and it was the worst experience. I ended up with Louis who seemed very nice. However, he completely rushed through both mani and pedi. A service that generally takes an hour and a half took 45 minutes from walking in the door to him sticking a fan on my face. Now, if it had been busy, then I would've understood. That wasn't the case. There were employees sitting around on their phones. In the process of him hurrying he tore a chunk out of the side of my toe. When I gasped, he mumbled a quick sorry, and continued to scrub my skin off of my foot. He also failed to push back the cuticles on my toes, so there's no telling what they look like under the nail polish. Then the manicure was a sloppy job. I asked for an American Manicure, which I got, but the nail polish was so thick on my nails that it was literally sliding off of my nail. I had to ask him if he was going to push back my fingernail cuticles. He did, begrudgingly. He didn't stick around to fix it. After sticking a fan in my face he went to the back. Another nail technician fixed my nail for me, profusely apologizing the whole time. She's the one I gave my tip to and the only reason why I'm giving two stars. So not worth the $60+ I spent there. Won't ever be going back. read more

This is a pic from two weeks after I got my nails done. They still look great and I was very happy with the price and my overall experience. It's very clean also read more

VIP Nailspa - 2 week nails. Still nice! - Waxing Near Me - Pittsburgh, Pennsylvania

WAY overpriced for what you get. Paid $50 for a "luxury" pedicure, and the employee didn't even provide all of the services as described. On top of that, I was charged an extra $20 for gel polish. I understand a small charge for gel, but that's outrageous. And I was not informed about the high additional cost for gel. Total was $70 for a subpar pedicure that took less than 30 minutes start to finish. read more

Have been coming here a few months. Clean salon. Nice atmosphere. The dip power is great and lasts for weeks. Leo does a great job and is friendly read more

VIP Nailspa - Waxing Near Me - Pittsburgh, Pennsylvania

Best pedicure I've ever had!!!! Staff was very friendly & attentive. Wish I lived closer because I would definitely be a regular! read more

VIP Nailspa - Waxing Near Me - Pittsburgh, Pennsylvania

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Omg where do I begin?! HANDS DOWN MIA IS THE BEST! She is so polite and takes her time with you!! She does not rush me nor make me feel uncomfortable in their salon. ALL OF THE LADIES HERE ARE ACTUALLY REALLY NICE, I have nothing but positive things to say about the service and the employees. Even the young girl in the front, the receptionist I do believe. She is very polite and kind as well. Went in for a fill on my manicure and ended up getting a spa treatment with a nice cup of moscato as well... THESE LADIES KNOW HOW TO PAMPER YOU! I Definitely do not mind traveling to come back! Thanks Mia!! read more

Always have a great, relaxing experience when I come get my mani/pedi. The staff is kind, conversational and skilled. I am always greeted when I enter the salon and offered something to drink. I normally call ahead for an appointment but even when I walk in I never wait more 20 minutes. They have a great selection of colors and the nail techs can do almost any design! Don't be afraid to have fun and let them be creative! read more

VIP Nailspa - Waxing Near Me - Pittsburgh, Pennsylvania

Jenny!!! Once again you amaze me! I absolutely love this place. Wonderful staff, clean environment and modern technology. I highly recommend this place! read more

VIP Nailspa - Waxing Near Me - Pittsburgh, Pennsylvania

I wrote a negative review for this business back in March due to a bad experience when I brought my mom for a birthday present but I felt it necessary to revise said feedback since they are now under new ownership with a talented new staff. I went back today and met Tran, who had contacted me to apologise for the terrible service I had received and she extended an offer to come give them another chance, which I accepted and to be honest I'm very glad I did. I got a gel manicure and a pedicure and Tran did an excellent job, very thorough and gentle. She made me feel comfortable and relaxed, and told me about how she had come to own the place while I enjoyed the massage chair. The place is gorgeous; high ceilings, huge chandelier, lots of space and massage chairs. Best way to describe it would be elegant​. My nails look great (I got complimented a few times at a store afterwards) and I will definitely be a repeat customer. I will probably even bring my mom back to pay her back for listening to me complain the last time. read more

I never write reviews for anything but after getting my recent set done today, I couldn't help it. When I come here, I always request Leo and he never disappoints. Today I came in with a photo I found online to get into the Halloween season (even though it is September I know) and he went above and beyond! I am in love with them and of course will continue to keep coming back. read more

VIP Nailspa - Dip manicure w/design by Leo - Waxing Near Me - Pittsburgh, Pennsylvania

Our experience at VIP was absolutely horrible. The owner was extremely disrespectful towards myself and wife. She had come back after her nails had chipped after two days. Immediately, the owner began to verbally abuse my wife by calling her a liar, along with "a spoiled little brat." The owner was not only unprofessional, but insulting to my wife who had been a loyal customer for years. Needless to say, we will never come back to this salon. I would suggest everyone to get their nails done elsewhere to ensure an enjoyable experience. read more

Addressed a problem about my daughters nails and Tran made good on a redo for her. Thank you Tran for following thru and making my daughters experience a positive one. read more

The place looks wonderful. The pedicure massage chairs are so comfortable and have many options to choose from. But the manicure and pedicure I received were so horrible i would have got a better job by my 3 year old niece. The girl who worked on me did not seem to want to be there. She went through the motions quickly. Put a HOT towel on my feet. I actually let out a yelp. No paper sandals were applied to my feet. No toe separators. Then she did my nails while I was sitting in the massage chair. She held my hands and applied the polish. She didn't wait for layers to dry. And you can see the cut off where the top coat of polish was applied. Needless to say I will be repainting my nails tomorrow. I almost forgot. So they have beverages which they apparently pick and choose who they decide to offer them to. Doesn't make a difference what service you purchase either. read more

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had a group of my girl friends go about 6 of us. and we have never felt so rushed to be out. they rushed on everyone's nails even cut my friends finger and she was gushing blood. it shows all over their work that they rushed. it's sloppy. uneven and just terrible looking. would never spend money here again! also made me pick a whole new color as they ones they have out they don't actually have read more

I've been looking for a nail salon that can actually meet my expectations and they've exceeded them!! My nails are perfect. Perfect shape and smooth. It's very clean and friendly environment! I absolutely will be returning every two weeks. read more

VIP Nailspa - Perfection - Waxing Near Me - Pittsburgh, Pennsylvania

My favorite place to get my nails done! Always treated with kindness. I love how clean it is and how beautiful the inside is. I also love that they offer you beverages while you are there! read more

Do not go to Lexie! Terrible job on gel manicure and way too expensive for the outcome!

Even though they were busy and an hour from closing, they were able to get me in for a quick reshape and polish change. Jenny did an amazing, fast, beautiful job and everyone was very friendly! The gentleman at the front desk was welcoming and conversational. I'm sad that I'm going home to Florida. I would come back to this location for everything I need! read more

I really like the location and the feel of the spa, but the service is anything but relaxing. Like some other Yelpers have mentioned, my mani/pedi was extremely rushed. They were 'finished' with my services in 35 minutes...I hesitate to say 'finished' because after my extremely rushed mani and pedi, I sat under the dryer for the same length of time (~30 minutes) and noticed that in the nail tech's hurry, she had just slopped on a ton of polish and it wasn't drying. I waited under the dryer a total of 45 minutes and when I went to leave, and pay, I completely destroyed my fingernails and ended up driving straight home and taking the polish off. Never again. read more

I got my nails done here 10/11/2020. I had a great experience with them from the moment I stepped in the door until I left! I feel the technicians were very clean, very friendly and professional. I've visited here in the past and have never had a bad experience, I'm happy things went smooth even amidst a pandemic! read more

Relatively expensive and too quick services. It took 35-40 minutes for manicure and pedicure, the results were low/medium grade.

I received a message from VIP III saying that new owners bought out the salon and of course I was skeptical from my previous dealings with this shop. They read my review and knew there was damage control to be done from the previous employees who left bad tastes in many mouths. I was asked to come in and give the salon another shot and much to my surprise this shop is completely new! As soon as I walked in I was greeted and attended to in a friendly professional manner. They hadn't yet known who I was but all the same they were treating every person who walked through the door with the courtesy that the previous employees lacked. The service provided was unmatched!!!!! I went in for a gel pedicure and Tran who serviced me was skillful, warm, and meticulous with her work.. everything you want a salon owner/employee to be! She was very sympathetic to my previous experience at the shop as she discussed the necessary changes she needed to make to transform the salon to where it is today. I am beyond pleased that my review of this salon was able to do a complete 180 & I am POSITIVE I'll be back! read more

VIP Nailspa - Received the best gel pedi I've had in a long time! - Waxing Near Me - Pittsburgh, Pennsylvania

The prices were different than what was on the pamphlet and I was never told what my final price would be until after it was already done. On top of that, my purple gel polish turned green. Definitely will not be coming back!!!! read more

This place was horrible. I asked for a polish change. Got a price of $12. Tracy starts to do a manicure, and I tell her no, just a polish change. Continues to do a manicure, tell her no, just a polish change. Doesn't understand English at all. Continues to do a really bad manicure...less than 12 hours later and there are thin spots, edges are chipping off. And then charged me $20. read more

My cuticles were all cut up when I left. They are still bleeding a day after and hurt. They are also a little more expensive than other places I've been too. I'm willing to pay a little more if I get a good manicure but what I got was not worth $40 read more

VIP Nailspa - Waxing Near Me - Pittsburgh, Pennsylvania

Where do I even begin? Worst pedicure I have ever had. When I walked into the salon it appeared clean and decorated very cute but when I got back to my chair for my pedicure it was very dirty, crumbs all through the chair cup holders, and the part you rest your feet on was visibly dirty as well..not stained but with dirt and chunks of things that could have been cleaned off. All the other chairs near me looked like this as well. They only covered it with a towel for me to put my feet on, guess they feel that is sanitary enough! My appointment was at 1:30, I arrived 5 minutes early and my tech made the comment that he had been waiting on me like I was late or something. I told him my appointment wasn't until 1:30 and he told me I should have arrived sooner than I did for that appointment time. He also kept trying to talk me into getting my fingernails done too. I got the luxury pedicure which should have included a little bit more detail that the basic one but was a very half assed job. Everything seemed backwards. After he painted my nails he started filing them which chipped away paint he already put on. While he was painting the nails his gloves were a bit wet and my toe kept slipping out of his hand which was his fault but he had the nerve to tell me I needed to hold still! He didn't even acknowledged the fact that he chipped the paint and continued with the pedicure. Did not get the included lotion massage. At the end he literally slapped a saturated towel on my legs that flipped all the way up over my knees and onto my shorts and all in the same motion drug it down the front of my shins and said "there hot towel wrap finished". My legs were not even wrapped but a towel just slid down the front of my shins while he held it by the bottom end. I paid $67 plus tip for this. The luxury pedicure was $42 and they charged me an extra $20 for gel polish and another $5 for French tip instead of full nail color. I was never even given an option between gel polish or regular. When I went to pay I asked if I could tip on my card and was told yes. When I asked where the line on receipt to tip was the girl then told me you can't tip on card, you have to use the ATM there for cash. That ATM also charges you extra to use. I got cash from ATM then asked the cashier for change. When she handed me the change she slid it across the counter. I was reaching down to grab my change as I asked her if she could give my tip to my tech who did my pedi and she reached down on her own and just grabbed some of my money without even waiting on me to tell her how much I wanted to leave. I could have just had one bad experience/nail tech but I 10/10 would not recommend and I will never be back! read more

NEVER AGAIN! Receptionist was lovely, but the woman who did my nails made a hard sell for a more expensive service that I did not want. Did not even trim cuticles. My nails look awful! I was warned about this place - I wish I had listened. Go elsewhere. Anywhere else! read more

The staff is super friendly and do a great job. They have every nail color under the sun too. Definitely will go back again!

Very unpleasant experience with GiGi! I did not appreciate her sarcastic/ rude attitude. Everything felt very rushed with her. Because she was to busy rushing she wasn't paying attention to how rough she was digging into my toenail bed which caused it to be sore. Overall it just wasn't a comfortable experience. I'm not a stranger to this establishment so I'm pretty upset that I feel like I don't want to return. read more

They rushed the entire process. I had an appointment at 1pm. I arrived at 1250 and they barely gave me a second to choose the color polish I wanted. My entire pedicure lasted 10 minutes max. I pretty much paid for someone to paint my toes nails as quick as possible. They just wanted to get me in and out to empty the chair. read more

This place is terrible! They rush you through so fast that you have to take a minute to ask yourself if you were really even there! The last time I went was for a mani/pedi. The tech got upset because I didn't want gel polish. She slammed my hands around doing the manicure and then started the pedicure by yelling at me that I had messed up my nail polish and "it wasn't her fault"! I was shocked. I would have complained to the owner but I have seen his attitude with customers and decided not to waste my time. Just won't go back. read more

Don't waste your time here. My nails looked exactly like they did when I went Iin. The cleanup was minimal and they didn't even use any scrub or anything. One of the worst pedicures read more