Liane C.

First time at the vip spa with scout It was a little cramped in the washing area for my husband and me. We needed one to hold one to wash. Bc of this doggy virus we decided to try VIP Spa. Glad we did . Staff friendly, Scout resting after his experience at the Spa.

Michelle G.

My doggie had his first appointment here yesterday. They did such an amazing job on his full grooming which included nail trim, cleaning teeth, ears and anal glands. I usually get him brushed and de shedded vs a cut as he sheds a lot. What an amazing Jib they did. He was done within a couple of hours and he felt so clean and didn't shed all day yesterday! Thank you ladies! What a fantastic job! We look forward to coming back again.

Awesome self service wash! Had everything you need and only for $15. I have a German shepherd husky mix and the blower was great!

Stephanie B.

I grew up with sheepdogs who roamed acres and never were groomed beyond my dad's annual shearing. I didn't realize what I was in for getting my own 30 years later in highly populated suburbia. To say I struggle to upkeep Olivia's coat is an understatement. She doesn't enjoy being brushed which makes it all the more challenging. I am grateful to VIP Pet Spa and especially groom expert Brittany for having patience with us and helping us navigate the dog we want (a big fluffy longhaired hairball) with the dog lifestyle I can maintain (which results in a poorly managed coat and a stubborn dog with big teeth). I'm learning along the way how to be the best dog mom I can be to this critter who I love so much. But there's been a lot to learn (yes you have to brush then almost nightly, yes you have to use a comb getting down to the skin, yes you have to do their entire coat including stomach, yes mats are dangerous for your dog, yes bathing with mats will only tighten them). I resisted all these wisdoms, but time continues to prove Brittany's advice right. I guess I can be as stubborn as my pup. But Brittany always explains thoroughly why what needs to be done needs to be done. I've learned not just about coat management but also breed behavior from her. She's an invaluable part of Project Olivia (which is quite a project). Plus Brittany does fabulous haircuts. I hope one day to be able to bring her a calm dog with a knot-free coat. I wish I could be an easier client because I like Brittany as much as I do. Knowing that may never happen, though, I'm so glad to have her as part of our Olivia journey, at least for as long as we're welcome.

Through word of mouth I found this place close to home. Decided to try it out. Very very friendly staff. Very accommodating. Helpful. My dog loved them and was on his best behavior.

Jeff W.

I am certain that this is probably the best pet spa in San Clemente but when they charge you a full fee for being a half hour late because they just cannot get your puppy in, that's not amazing service... Like I said, I am certain that this is a great pet spa, but as far as service goes, not the best and going somewhere else.

Marie R.

I have a senior dog and used the self wash dog station for the first time. The shampoos and conditioner was within reach and and the pet ramp with the doggie door was very handy. A plastic apron, for me; warm water and pet scrubbers for my pup was the icing, the cherry was ear mufflers so my sweet baby doesn't freak out with the sound of the hair dryer! Pleasant staff, plenty of towels, supplies etc. I highly recommend and did I mention the price is fantastic! Can't go wrong at Pet VIP!!

Christi G.

I want to give a shout out to VIP Pet spa and say THANK YOU so much for the Amazing service they continue to provide for my Siberian Husky "Sasha" She is always excited to get there when asking her if she wants a bath.. They are always so welcoming, patient, friendly and loving when she comes in! They do such an Amazing Thorough groom on her, especially knowing how Siberian huskies take forever with tons of hair. Out of any other Groomer I've ever had they have done the very BEST Cut and groom she has ever had. Thank you to all the Groomers and Owner for providing such a Professional, Clean, Friendly and Loving Spa for our Fur Babies!

Kaylie H.

I took my pup to VIP this month and was so impressed! My dog Pierre is notoriously difficult to groom, and groomers in the past have complained about him. I warned VIP that Pierre was an anxious groom with sensitivity in his paws and they were completely understanding and didn't make me feel bad at all about having a more difficult pup! Thank you so much, VIP!

Buck W.

What a terrific place! I was given the task of giving my friends golden retriever, Sky a super duper bath so off to VIP Pet Spa we went. What's unique about the place besides its ultra cleanliness and friendly staff is their self service dog bathing booths. It's completely stocked with quality shampoo, conditioner, brushes and air dryer. The water nozzle is the perfect pressure to super clean and rince. Sky didn't like the loud sound of the air dryer so one of the nice girls brought over a doggie ear muff. So clever. The owner Kristin stopped over to say hello and she runs a top notch salon. Safe. Clean. Great location. 5 stars.

Claudine B.

Our mini Golden Doodle come out of the spa looking beautiful a fluffy. They are great with appointments and get her done quickly.

Lissett M.

Such a great place! My kids and I used the self wash option and boy this is awesome ! Everything u need including as many towels as you require are there ! Put my kids to work to remind them ,hard work pays off ! Our dogs look and smell great ! Met other friendly dogs too

Megan F.

Took my skittish big-dog hating terrier here and they were so gentle with him and he came out great! Will be sending everyone I know here!! Great place, staff & pricing.