went in for an oil change and was told it'll be 79.99. but when I came back to pick up my car an hour a half later it was $90 plus a $5 disposable. they also tried to charge me $50 to replace my cabin air filter that didn't need to be replaced. overall, this place drastically over charges for their services especially for the time it takes for them to complete a job. read more

For a tire place that has the name you will thinK they will put the incorrect air my tires were supposed to be in the 34 psi after they repaired the tires the psi was at 45. For a tired place that has this name this is unacceptable they must have carefully technicians up to the standards. They also charge me 62 dollars to get my tires with the wrong psi. Worst place DO NOT GO read more

Stay away!! I got ripped off on my work with my hood to start with. I come to find out a week later the bottom panel they took off to fix a part fell off and i ran over because they did not put back on right..I called and told them and the manager said she would order that part and get back to me. The place never got back to me and i called again and was told let me check and see if i got part in i will call you back. Its now 2 weeks no call back. I would just stay clear away from this place if i were you as you can see by the very bad reviews! read more

VIP Tire & Auto Centers - Dont trust glen he will con you. - Tires Near Me - Tinley Park, Illinois

This place has put tires on my truck, my ford SUV, my daughters car for college, and there about to do my wife's car. I've gotten nothing but V.I.p. Treatment from this place. And if they ever spotted something we always talked about it and they showed me. Never have I been over charged or under serviced by this place I've been treated nothing but the best and I'll continue to use them read more

I new I needed new tires and went to vip This morning. I had excellent customer service and the mechanic wanted to show me personally my brakes. Not once did anyone try to pressure me to get anything else. I had excellent service and highly recommend V.I.P. Tire! read more

I have a bunch of tire shops closer to my house but travel 25 minutes to VIP whenever our vehicles need tires. They know their stuff and we always get great tires at a decent price with excellent customer service. Last winter my daughter was home from college for a quick weekend visit during that insane cold snap, and one of her tires blew. My husband called VIP and they squeezed her in and replaced the tire on an extremely busy Saturday so she could safely get back on the road to school the next day. It was all covered under her road hazard warranty as well with zero hassle. Pro tip - walk down the street to Eggheadz Cafe for breakfast or lunch while you're waiting for your tires to be put on. read more

I'm baffled by the negative reviews. I've been bringing my cars here for 15 years, and they've always been honest, helpful, and professional. I've never had a problem with the work they've done. They always call me after they check the car to talk about what they've found before they perform any repairs. I have brought my car to VIP after getting huge estimates at the Hyundai dealership to get a second opinion from them, and they've saved me hundreds of dollars. When I've had questions, they've taken time to answer them. They know my name when I walk in the door. I recommend them to all of my friends and family, and they have had good experiences, as well. read more

I feel the need to further explain how upset this place made me, I'm a body mechanic of 15 years. I simply asked that they just check my brakes and try to bleed them just in case it was something not covered under the warranty on my vehicle. Again, I asked them to bleed my brakes. That's it. I pick my vehicle up and they have a bill for around $1000. They changed my calipers, pads, and rotors without my permission. Turns out The problem was the brake booster, which was covered under my warranty. Long story short, don't go here read more

Way overpriced - and poor customer service for return customers. Brought a car in with a bad tire - off the car - which I knew was not repairable. Bought a new tire and asked them to check on another tire that had a very slow leak. It cost over $40 just to have them fix the leak (which turned out to be a bad valve stem which was only a year old and installed by VIP). They even charged $15 to take it off the car to look at it - Even though the car was already on the rack to get the new one installed. Discount tire treats their customers better - Will not go back. read more

While my Salesman Kyle was very professional, I simply came in to have my tire patched. I totally agree that the tire was worn out and I needed new tires, but they did not carry any tires that met my specifications. They gave me two choices.. buy tires from them or leave with the nail in my tire. I went over to another shop right after, I explained that I did not want to buy new tires today, and I understood that my tires were worn, but I just needed it patched until I could do without a car until the following weekend. The tire tech said he understood the situation and just because the tires were worn it was not a big deal at all to patch it. He didn't give me a choice, buy tires or leave-- so guess what? He cut me a good deal, I spent $1200 there and made an appointment for next weekend to have four new very expensive tires put on. The tires that I wanted, not what they had in stock. I told them about my VIP experience at VIP Tire, and he said they're known for that and that I should thank them for not patching my tire as I probably would have ended up with scratched high end rims. Next time, let the customer know their tires are worn, that's part of your job obviously to sell, but if what I asked to be done was done... I probably would have purchased the tires that I needed. Two stars for Kyle, as he was professional. read more

They repaired the brakes after an accident and they didnt do it correctly. I am to bring the car back but they can not figure that out! I brought it in saturday and they said they would need it on monday. I called early on monday and they said they couldnt give me a ride but on saturday they said they could. So I told the guy that I would leave work early and would be there at 6, he said fine. When I got there they said they couldnt work on it. Then to bring it back early Tuesday, well I called at 830 am and guess what the guy isnt there! The credit card company has been notified and will charge back because the work isnt done. I bet when they see that they will figure it out! If they correct this I will update! ******************added***************************** They finally got the car in and the "work" done. They told me they ran diagnostics and gave me the exact same codes as before, with the exact same problem I paid them to fix. They then said it was fine and handed me a bill (for the work they forgot to do last time, and did not redo) After a quick chat with the mister the keys were turned over and there was no bill. As I turned out of the parking lot the light turned back on :( Bottom line I was sucked in and thought they were one of the few honest car repair companies left, I was wrong. read more

What a great group of guys! They have always gone beyond offering me the best service. Rides home when my car is going to take longer and today even offered me a car so I could take groceries home. Can't say enough about how much I appreciate these guys. read more

This place used to be great, but I went in today to fix a tire and replace another. They ended up charging me $30 per tire just to remount, 15$ to fix the leak. At the end of the day I left paying $45 to fix a valve stem, and another $120 for an $80 tire. Kyle smirked at me as if i was the idiot. I walked out, terrible place. read more

Complete lack of professionalism. I was greeted with "Hey! What's going on?" I mentioned it to the "manager" and he explained "that's just how he speaks". They probably were under the assumption that I'm much younger than I am. I had to teach a lesson on how to greet customers and define professionalism. I went to get a used tire but they didn't have one that fit my vehicle. They had a new one but they told me I was welcome to call around to get a cheaper one. The sales person, Mark was helpful. Not sure this is the best place for women or standards of professionalism. read more

0 stars. Dropped off my my car to fix slow leak. Employee called me and said leak was in shoulder of the tire and the patch may not work. Thought this was strange since I took out the screw myself and it was located on top middle of the tire. Then tried to sell me two new tires instead. Told them to just patch it and if it failed then I would consider buying new tires. Picked up the car, and the next day the tire was flat again. Brought to another tire Shop, they identified the leak right away on the top of the tire from the screw. Plugged the leak and have not had any issues in a week. Informed me they didn't think VIP even put patch on. Learned my lesson. Shady.. Would not recommend this place. read more

I came here for a tune up and tire rotation. They called up my leasing company and told me that I would get new tires, brakes and plugs. They took care of all the paperwork and kept me in the loop as to what was approved and how long it would take. They even offered to take me home or give me a company vehicle. Outstanding customer service is a small price to pay for loyalty in return! read more

I have really had nothing but good experiences here over the past 17 years - they've got a pretty good track record with me. I never feel cheated, and I always feel respected. Very friendly and courteous and helpful. I have been to other places (including local dealerships) and always come back to VIP. I don't have any comebacks either - never have to go back a second time to fix the same problem. Highly recommended. read more

Eric is very helpful....honest....and didn't hesitate to explain everything! The prices were competitive and a job well done. If you need tires...call and ask for Eric!!! read more

I needed a tire inspected go see if it could be repaired or if I'd need a new tire. The guys there were very helpful. Eric, took me in the garage to show me my tire and explain why it couldn't be repaired. Then he mentioned that my tires were five years old and had some life left on them but it might not be a bad idea to replace them. I told him I needed to talk it over my wife which meant I wanted to shop around a bit before purchasing. So I told Eric I would pay for the inspection and give them a call later. He said there was no charge for the inspection. Ended up replacing two of the tires there for a fair price and great service. I would highly recommend the guys at VIP Tire. read more

I wish I had read K.C. post below before going there as I had a similar situation. My car tire pressure monitor registered that one of my tires was low on pressure and I spotted VIP and I asked them if they could check the tire. Thinking it would be about 20 minutes at the most to plug any puncture I was confused when after an hour I was still waiting. When I asked about my car they said they were balancing the wheel and it would be done shortly. I asked why they were balancing the tire I was told that they patch a tire and it is against the law to plug a tire. Being more confused because I have had tires plugged for decades I asked what law they were talking about. Someone, who I believe to be the manager printed some information from the internet for me - but no law. I expressed my disappointment and in response the manager raised his voice to me. I don't have time for such behavior so I left and later lodged a complaint on the Goodyear website. Someone from VIP called and left a voice mail message the he would call the next day. Six days later, after I let Goodyear know i hadn't been contacted, someone again called me. The conversation was not pleasant as I feel the caller was rude and condescending and I would have been happier had the individual never called and let it drop. My complaint is that I feel they should have advised me that they do not plug tires before they started working on my car. I was under the impression the tire was being plugged at about a third the cost and I feel I should have been advised up front. Quite frankly, all I wanted was an apology for the miscommunication and I would have been happy. I am sure they are good at some things but my experience is their customer service is weak at best. By the way, the tire they fixed was over inflated by 15 PSI. read more

I am very happy with my recent experience. Not only did I receive a great deal, Mark worked with me to be sure I knew and understood all my options. I am happy to learn they offer services beyond tires, I will be visiting them as needed moving forward. Thanks! read more

NEVER GOING HERE AGAIN!!! Got an oil change paid $80 for an oil change and tire repair on my tundra. The next day my splash guard was dragging so I get under my truck to find out they took the screws out and uses zip ties instead of putting the screws back in. They didn't deny it at all. They said if I come in they will put the screws back on. Horrible service!!! Only reason they get 1 star is because they put oil in my truck. It also took 2 hrs for the 16 yr olds working on it to finish it read more

So I guess VIP Tires located on 7121 W. 171st St. Tinley Park,IL thought my sons mother was some type of fool. So I called the tire shop to help my son price tires looking for the best deal. New or gently used, i was open. But when they told me they didn't have used just new and how much they would go for, i said ok and sent my son over to get his tires installed. Now mind you I'm in the car industry so I'm pretty versed on the subject. I pull up to the house and here we have these obviously used set of tires on my sons car and they took his $443 that he worked very hard for. Lucky for them, by the time I saw this they were closed. But oh boy, tomorrow we will have a conversation and will get every dime of his money back and keep the tires since they tried it! read more

Service wasn't bad. They are a little overpriced. They charged $29 to fix a nail in my tire. I've never spent over $20 for someone to fix my tire. I told the representatives that it was kind of steep and they said would rather pay $29 or be stuck on the side of the road. My dealership was down the street. I would've went there instead. I will never go back to this place again. read more

I was in a pinch today. I blew out a tire 134 miles away from home. Had the spare put on, but didn't want to drive 2 hours on the freeway that far from home. I googled and found VIP Tires and headed over there. I walked in, told them what the problem was, and walked out a half hour later with a new tire on my car for a decent price. I didn't have an appointment, but they were quick to help me out and very friendly when I was stressed out. Thanks! read more

They pulled a screw out of my tire and patched it. It cost about $30 and I think that is quite reasonable. They got it done in about a 1/2 hour. I think I bought a new set of tires there years ago and that went well too. read more

The guys at the IP tire are very friendly and professional. They know what they are doing and complete the repairs correctly. I have brought numerous cars to the shop and the work is always completed quickly and well. I do not hesitate to bring any of my cars to the shop because of their service and help. You can trust the guys there to not rip you off like at other repair shops. I highly recommend bringing your car to get serviced there. All the guys there are great especially jim and Eric. read more

I had a weird intermittent vibration when I went over 50MPH. They bent over backwards to help me and finally got to the bottom of the problem. I can't say enough good things about these guys. read more

RIPOFF! Do not go here. They will tell you that you need things that you don't! this is what happened to me... they ripped me off big time and I stood there with 3 mechanics and asked if they were ripping me off, they all said no of course. It was kind of an emergency. my power window would not go up and I was going to the city for a 3 day artwalk so needed the car to be secure. they told me I needed the whole door assembly that was a $500 part and $150 labor. I found out a few days later all I needed was the motor, a $50 part. They swore up and down that you could not replace just the motor in my vehicle. I called a pontiac dealer in Orland the day the guys were working on the car. First he gave me a price on the motor, $50. then I asked if he was sure I could just replace the motor. He said yes absolutely. Then I told him what VIP had told me. He changed his tune and said Oh yeah, that one, it does need the whole assembly. I figured out they were buying the part from that dealer! because I then called another pontiac dealer and their parts guy told me dont let them rip you off, you CAN replace just the motor. It was too late though. So I went and complained to the manager and he was a jerk and they would never admit what they did. I went online too, you can buy just the motor. Also, there are mechanic forums where you can ask a question and get answers. I did and they all told me all I needed was the motor. They took advantage of someone that needed work done quickly. The kicker was that less than a year later the motor went bad again. I went back since they had done that work. They would not honor what they did and told me I needed a completely different part for around $200. I had the work done for about $100 somewhere else. They replaced only the motor. I would not ever trust VIP Tire & Auto in Tinley Park. Its next to the Jewel on 171st/Harlem. Ripoff RIPOFF RIPOFF! Someone on freecycle recently asked for information about finding an honest mechanic. I replied with my story here. They replied guess who just told them they needed brakes? VIP. Funny how things happen. It reminded me I needed to post this. That person who supposedly needed brakes had no noise or problem with her brakes. Her brother, a mechanic told her unless something felt wrong or was making noise, don't do it. VIP is the kind of place that you go in for an oil change and they tell you that you need major work done or else.... They should be shut down, I hope I at least have changed one persons mind about going there. NEVER AGAIN in my book! Blatantly dishonest and absolutely a ripoff. read more

I stopped in there to see if my tire could be repaired. They told me my tire was not repairable & would have to be replaced. I was not expecting that kind of news. I wanted time to think about what to do & the salesman was really pushy about doing something right now. He said let's put one used tire on & if you come back within 30 days & buy a set of four new tires i will refund you the money for the used tire. He said the used tire will be about 40 dollars. I had them put the tire on & the bill was $57.00 for a used tire ! I asked him why it was so much & he said that was the cost with labor. I looked at my receipt & it said $30.00 will be refunded if i come back in & buy new tires. They only refund you for the cost of the used tire. I will never come back here again as i feel like i got ripped off. I just bought a set of 4 tires at Scott's U Save in Steger. They are upfront with their pricing & will not try to rip you off. If i could give VIP 0 stars I would read more