Very helpful staff, extraordinary, exotic needs met with professionalism. No kink beyond reproach. Very helpful and great selection read more

cheap junk from China. You can pay 10 times the value of a defective item here and they just say "too bad, so sad "

Went in for a simple purchase. Was greeted when I walked in, went to counter and asked for a product behind the glass. Asked for price and then made purchase. Was thanked and I left. Store is huge inside but I didn't walk but 15 feet inside so can't comment on other prices like previous reviews. read more

Very poor customer service. No respect nor empathy for customers. K Maldonado needs training in retail management 101. she has no knowledge of standard operating procedures in place for addressing customer's concerns and experience read more

Extremely disappointed in the customer service I experienced at this store. I called ahead to confirm a product was in stock before I made the hour drive to this store. I was told the product would be $30. Upon arrival, I thought I was sold the product I was told was $30 over the phone. When I returned home and opened the product, it was not the product I had called about, or the one I was told I was being sold. The product I was sold was a lesser quality version, and is worth $15. This particular lesser quality product is sold in multiple other stores and costs literally half the price of what it was sold to me for. Not only was I lied to in the store and over the phone, but the product I was sold was DOUBLE the price of what is being charged at every other store I've visited for this product. When I called to attempt to correct the situation and process an exchange for the product I actually wanted to purchase, I was told that absolutely no returns or exchanges are allowed and I should call the manager the next day to see if they could make an exception. I did not call the store back, and simply took the $30 loss. If the regular associates lie to their customers like they did to me, I absolutely do not trust a manager any further. This is disappointing, as the store was massive and seemed promising; but I will NEVER be returning to this store not recommending it to friends. read more

The store was huge which was the only plus. But still didn't have many products had a lot of the same ones in different brands. Everything in this store is expensive. I got a shock therapy kit and I opened the box in the parking lot in my car and it was broken and actually shocked the fuck out of me (not in anyway it's supposed to) when I took the battery out which I was left with a numb arm for the rest of the night. 5 mins later walked back in they told me they couldn't help me sales are final that I would need to go get a new battery (there was a corroded one in it) and that they didn't sell the battery I needed I got 5 things in total one was just a tiny bottle of lube, other was 2 double a batteries- so I really bought 3 toys prices didn't add up right costed me 170$. Will not be coming back. Very disappointed. read more

I went with my friend to buy couple stuff from there to my friend birthday and one of the employee took a picture for me and post it on the social media and then I talk to the manager about it that she is not supposed to take a picture for me when I am at the store and the manager she didn't do anything about it which is that make me upset so I don't recommend this place because they're going to end up taking picture for you and post it on the social media read more

Usually I don't have that much free time while I'm in CT, but for some reason I found time for VIP! After a few martinis with the girls last Christmas I was in amazement going down the highway at the array of "adult" toy stores CT now has. Well, being the curious consumer that I am, I *ahem* stepped in. Not only is this place large, its not as scary or tacky as other stores of their nature. Um, not that I've been to any of those. EVER. The clientele is varied--yes you do get trench coats and dodgy eyed individuals, or women wandering the aisles shouting "Hey! I didn't know they had pirate porn...awesome!" or the dude with 10 DVD's in his hand shaking his head mumbling "of course there's pirate porn". I walked out with a few items that fit in my carry on and well, plenty enough to get it on when I got home. Shh, don't tell. read more

I got to this location at 11:10pm it clearly says it closes at midnight. I pulled to the rear of the building and the doors were locked and the staff turned off the lights after seeing me read more

One reviewer put it perfectly - this place is large, but it's not intimidating or over the top. The ceiling is strange... but that's the most offensive thing about this place. Beware that this place has been known to card you right when you walk in the door - especially on Thursday/Friday nights to keep "kids" out. Speaking of... there was a sign on the door when I visited that said, "Please no babies or children in the store." I should have taken a picture... I honestly couldn't believe it. The staff here is why I always come here versus any other bricks and mortar store of this kind. They've been around for many years and have always kept a great reputation and an amazing staff on hand. The people they employ are actually really well educated and know a good chunk about the products on the floor and what they don't - they know exactly who to have you speak to. They don't make anything a big deal or try to be flirtatious with you (this was so weird at the shop by the highway near Pilot in Milford - trucker's paradise... *shudders*). These girls handle themselves professionally and really do treat everyone with respect. I'm sure they see an interesting array of people, so I'm sure they get plenty of practice. Their selection of products is really vast - my only suggestion would be to not let prices sway you to a decision - there are many brands in many different price points. Though, often with these kind of things, more money means better quality, longer lasting, and less likely to break. Secondly - ask for help. If you aren't familiar with the brands (there's about 10-20+ featured in each aisle) then don't just try to guess. Some of the brands are Chinese based and don't have any branding on them about BPA requirements, lead requirements, etc. (these are "intimate pleasures" so I imagine you wouldn't like to get poisoned by them.) If you're in need of something, visit here. Unless it's something really, REALLY out of the box, they're likely to carry it and in all the color options and styles offered by the company. And if they don't - ask one of the staff, I'm sure there's a better option or a similar one they can direct you to. read more

VIP has my vote! VIP is a great place to go for the first-time (or any-time) porn store shopper. Long gone are the days of shady corner porn shops once VIP moved into town. Very Intimate Pleasures is the Wal*Mart of adult/novelty stores. It's huge. You could easily kill an hour or more in here if it's your first time going through. They have a superb selection of toys, videos, bondage, lingerie, lubes, gag gifts/fun stuff... (and even some swords and smoking paraphernalia). The staff is helpful, respectful, although not always knowledgeable (like for example, one girl I talked to didn't know what A "Pin Up Girl" was). Either way, I will miss VIP immensely when I move out of the area in a few months. read more

What a great store!! Yes it IS the WALMART for Adults! Clean and very well organized not a shithole. Holly the manager has a great personality and gives great customer service! My new place when I come into town! Thanks Holly hope u got your wings! Lol read more

Toys can be opened, seals open. They do not tell the customer that this is a common practice at this establishment. CHECK THE SEAL ON ANYTHING WRAPPED IN PLASTIC. If it is open you can ask for another that is sealed but if you already buy it you're SOL. They allow customers to feel the products with their hands. I unknowingly purchased an OPENED product and was deeply disturbed and confused. This is something that should be know to the customer before purchase of any product at this establishment. It can be solved by damaging out one of each product and using it as a feeling display. They wouldn't damage out my opened (not by me) unused product for a sealed new fresh untouched item which they have in store. This is my first time purchasing products like this. I am greatly disappointed and disgusted. I think anyone would have a startled reaction to opening a sex toy that the seal is broken on. WILL NEVER SHOP HERE. But at least I know to check packaging for toys like this in the future. Disgusted. read more

VIP Very Intimate Pleasures - Adult Shops Near Me - Orange, Connecticut

I'm not saying I'm in the market for a cheap dildo, but if I were, I wouldn't find it here. Besides the overpriced lubricants, toys, costumes, and condoms, the employees have been trained to ask customers if they can be helped with anything--constantly. It felt like I was trying to take a dump but my mom kept banging on the door and asking how much longer until I was done. There is a line between good customer service and being annoying and the employees at VIP have been instructed to ejaculate entirely over it. It was like I was accidentally stepping on customer service land mines, especially those nasty wooden ones that the metal detector doesn't pick up. With that out of the way, I should compliment VIP on its enormous selection. A sex shop rarely has everything but VIP gets close. That is the primary reason why I don't strap this store into a sex swing and shove a ball gag in its mouth. Also, they sold individual condoms at over a buck each--making this the first time in history it's cheaper to just have the baby. read more

Stop in here from time to time, mostly to just look around with the occasional purchase. Large shop, but kinda pricey with certain items. Great variety. read more

I'll admit it--I love this place. It's a mix of crazy things that make you go "who the heck would use that??" to things that a couple could definitely make use of! Everyone that works there is super, super nice and helpful--they don't make you feel uncomfortable at all. It was kind of a riot bringing my boy here the first time--I've been here so many times with friends and he had never once been in an "adult store." Poor boy was so confused and didn't know where to look--lol. They have an awesome Halloween costume selection--although, I will admit I have only bought one from here. I tend to try them on here and then order them online for cheaper.....Fun place to check out, though! read more

I went to VIP I had to get my girlfriend a dildo her strap-on for myself lingerie for her and I bras for her and I oils lubes cleaning lubricant I was most disappointed in they had rubber butt plugs not the aluminum butt plugs I got home and I tried the rubber butt plugs all they did was bend someone needs to put it into my ass. PS I am her boyfriend so everything here is for my girlfriend and myself we do everything together panties bras strap-ons butt plugs I'm the only one that gets cock caged and she puts me in a chastity belt also. I gave you four stars because you did not have a aluminum butt plugs just the rubber butt plugs I try to put them in myself it didn't work my girlfriend had to do it to me put the butt plugs in me while I am gagging on her strap-on. read more

I walked in and I felt uncomfortable because I was being followed by two staff members. I overheard two of the girls talking about me and my friend who came inside with me and they were laughing. The manager didn't seem to care about what was going on. Very unprofessional. manager was very rude. Will not be returning. read more

Being a good Catholic school girl, my friends and I have spent a lot of time here, usually post-bar just wandering. They have a lot of fun stuff and sometimes even some cute lingerie. Huge selection of vibrators and lubes. They carry Kama Sutra, one of my favorite product lines too. It seems dirty yes. And that man returning 13 DVDs and renting another 15 (and wearing a long trench coat) is damn creepy. But really, for an "adult" store, it's pretty nice. Much less sketchy than Penthouse. read more

I've been here by myself, with friends and with boyfriends. All experiences were very comfortable and a lot of fun because the staff is so friendly and knowledgeable about the products. However, you won't be bothered if you tell someone that you're just browsing. I was never harassed. As for the products themselves, they're very good quality. Therefore, you get what you pay for. I'm not sure why some other reviewers are complaining about the price because this is standard. Apparently, they rarely shop for sex-related items. The other aspect is parking, which is plentiful and safe. Every shopping experience at VIP has been enjoyable and definitely not intimidating. My only complaint is that the lingerie department should adequately accommodate many sizes and not just the single digits. read more

The manager was extremely rude and mean. Not helpful what so ever. Was ignored and lied to the whole time I was there. Will not continue to give my business to the establishment all Bc of the manager. read more

The store looks large and impressive, but it's just a lot of the same cheap stuff you can find at any adult store. I was int interested in buying 3 items two were required batteries, and one item did not work so they got another from the shelf and it also did not work, they offered to get a third, but I declined due to obvous reliability, the second item it took them a few min to figure out and get both parts to turn on, however once home I noticed that they they both were powered on the remote did not control the item.... So after an house and $74 I now have an average but plug with non remote... This will be my last time visiting this store. The staff was nice and helpful, but they are selling cheap junk.... read more

I am reviewing this from the perspective of toys/harnesses/lingerie (NOT for porn), for which it is as good as it gets for a brick and mortar novelty store. Employees are friendly but not overbearing. No one was judgemental so this store seems (to me) friendly to all. Some are very knowledgeable of the lubes, toys, and harnesses from personal experience, which is a plus. Lingerie selection is quite varied and much better than LUV. You can't get the deals here that are available online so you pay for the help provided by the employees. read more

They really have *everything* you could ever or never ever want to see or buy here. I have bought many great bday cards here and bachelorette party gifts. A great resource for all your sexy sexual needs! read more

V.I.P. or "very intimate pleasure" has a wide range of naughty toys, videos, crazy piercings, pipes, bongs, and all sorts of fun stuff. it's kind of disturbing that this place is so huge, but i guess that's what happens in small towns? overall, it feels like "Hot Topic" but for people over 21... seriously. read more

Check your pipes before you leave the store. They sold me a broken pipe. When removing their sticker, standing in front of their doors, the pipe split in two pieces. Only thing holding it together was the sticker. Before the doors even closed I went inside to ask for a replacement. I was told no that I had dropped it and was just trying to get one over on them. I was given an email address and told to leave. I'm not the first person they have sold broken merchandise to. No refunds mind you. So Buyer beware. read more

Moldy sex toys and products, expired condoms and lubes, and reused items they just rewrap and sell to you. Check expiration dates on products they are known to scratch off stickers to expired products. Staff is very inappropriate and will talk about you/make you uncomfortable. Holly the manager is very unpleasant as well as her employees. Do not recommend, you can find their products on Amazon WAY cheaper. read more

Typically, this store is great. After my experience today, I will NEVER shop here again. I was looking at plastic water pipes, which are typically very cheap. After learning how overpriced ($75) this PLASTIC pipe was, I decided I didn't want it. When I tried to give it back to the sales person, it tilted and the top plastic rim fell off and broke in two. They forced me to buy it, claiming "you break it, you buy it" even though the rim was previously glued and then detached, and was just sitting on top when it should have been glued. The manager was no help, not even allowing a discount after i requested one because "she didn't see it happen". I am now stuck with a nearly $80 plastic pipe I could've gotten for $15 at my local head shop. read more

This place is amazing! Like an adult version of Walmart and has anything you can ever want for pleasure. Both their sexual collection and smoking collection can get you to be at VIP longer than you expected. The staff is also very friendly and can keep you from being embarrassed by feeling welcomed. read more

It was so easy to walk in and Erin was a huge help since I wasn't exactly sure what I needed. It was a fun experience and I can't wait to go back again! read more

THEY SELL USED TOYS!!!! Bought one today and a part was missing. Tried to call the manager and was put on hold for 30 minutes between two seperate calls. Never got to speak to one. Why would a part be missing from a package that could be opened and resealed, unless it was returned from another sale and put back on the shelf? Maybe the manager could tell me, if they picked up the phone..... read more

Very irresponsible with their credit card charges! I've bought things twice here. The first time, they double charged me on my credit card. I was able to get that overturned. The second time, the didn't charge me until 10 months after the initial transaction, which made me overdraft my card. Also, I remember only spending about $15 on that transaction but they charged me $32. I have no way to dispute it because, of course, I don't have the receipts from 10 months ago. I'm not sure if they do this on purpose, but being an adult store, it makes it very embarrassing to dispute these charges. I will not be shopping here in the future. read more

Love love the store and employees. Alyssa is a great asset to tour boston post rd in orange company. She is very help everytime we go in. Al the girls are very professional. read more

I love VIP. It has a great selection, and employess are great and helpful if you need to try on lingerie (unlike another boutique , they have the female employees do this....there's another shop that has a guy in the fitting room.....really, really weird). But, at VIP, they are great about helping you find a size or matching accessories without being creepy. Yes, there were a few weirdos shopping, and some immature people (really if you are going to laugh the whole time, don't come in), but overall just regular people shopping. I highly recommend VIP. Wide variety of products and friendly, helpful staff. read more

This store used to be great. They almost NEVER get any new dvds anymore. The same stale titles sit on the shelf month after month after month. The magazine section has been reduced to almost nothing. All they really sell anymore is lingerie, sex toys and gag gifts. If that is what you are looking for ok but if you want to rent dvds FORGET IT. The only place that seems to have any new titles anymore is Romantix in Mlfd or East Haven. Very dissapointing. read more

was awesome! kept me going for hours after the sweet staff described exactly what to do with each toy I looked at. I could not help but ask if they are required to try all items on themselves they were so familiar with them! read more

If you're anything like me, you don't want to talk to strangers about your sexual preferences. Three employees followed my husband and me around the store, repeatedly asking if they could help us find anything. We don't need help or to discuss what we were looking for. Employees were too friendly and flirty, I'm not trying to make friends, I just want to shop in peace. This is the reason why online adult stores do so well, nobody asking personal questions. I won't go back to VIP. read more

i use to love this store but everytime i go in there the same lady is always there chubby tall blonde she is a nut job i went to rent a few movies one day and she said 'WHY DO YOU RENT ALL THE TIME WHAT YOU CANT FIND A GF" lady it was my 2nd time renting she is crazy but after 7pm on week nights and weekend is the best time to go all the lady's are helpful and cute the know everything about everything in there job and can really make you feel right at home!!! read more

poor experience! I asked for a product that my gynecologist recommended because my husband and I are trying to conceive. One of the staff told me that it wasn't necessary. I told her my doctor recommended it for me and she then proceeded to tell me that he was wrong and that she was in the "medical field" and knew that he was wrong and she was right and that I didn't need it! I'm sorry Ms. but are you a gynecologist/obstetrician who went to medical school and whom has successfully delivered healthy babies for more years than you've been alive! I think not! I think I'll stick with my doctor whom knows what he's doing and talking about! I felt very uncomfortable and angry at her. When a customer asks you for a product you point it out or say i'm sorry we don't carry that. They aren't asking you for your opinion on whether or not they should buy it or not. And you certainly don't proceed to criticize their doctors or their opinions, claiming that you know more about that issue than the customer does or another specialist does! My husband did not buy anything and immediately left never to return! read more