Chanel Rodriguez is kind, patient and knows how to communicate and successfully work with kids,…read moreespecially with adhd or just high energy, The front desk is welcoming and polite. My son loves coming here to "play"

My 3 stars are solely for the amazing OT's at the Virginia Beach location. Unfortunately, this…read morelocation has a lot of issues with high turnover so my son has seen 3 different OT's in the past 9 months. Luckily, they have all been great. That's where the pros end though. The front desk people are all miserable all the time, both at the OT & speech buildings. My son's speech therapist is always irritated with him and needs to retire, I will be changing speech therapists soon. I've been told other speech therapists there are amazing though. So all in all this location is hit or miss and if it weren't for the great OT's, I would find another place altogether.

My husband was transferred to Bayside after being in ICU and step-down for over a week following a…read morehemorrhagic stroke. He could only eat a mechanical diet (finely chopped foods) or pureed food, but he was receiving the same type food as everyone else (which was a choking hazard). His liquids were supposed to be without ice and thickened using a thickener (I provided some packets), but they brought him ice water to drink (another choking hazard). I would point this out each time they brought his food and/or drink wrong, and I would get "Not my job" or "Not my problem". At the end of the third day, I had heard those two statements over 16 times (I stopped counting at that point). It was four days before I spoke with anyone other than the CNAs, Nurses, other medical staff, and housekeeping (they were the nicest). None of the medical staff identified the role or advised if they were a nurse, CNA, volunteer, etc., with the exception of the CNA the first night - it was her first day on the job and her third day after completing her training. I watched as patients rang for assistance, and saw that for some it took well over an hour for a response (medical staff were at the central desk, most of them talking not working). The gentleman my husband was sharing a room with rang for help getting to the restroom, and after over 75 minutes someone (nurse or CNA) came in and when she found he had wet himself chewed him out for not waiting!!! Then she said it wasn't her job to clearn him up!!! He was supposed to have daily physical and occupational therapy as well as speech therapy. In the six days he was there, he had a single session of speech therapy and approximately 60 minutes of physical therapy. We started working on getting him transferred, and were fortunate to find a bed at Lake Taylor, but getting him discharged from Bayside was another problem. Lake Taylor had a bed ready for him on Tuesday, and they had sent their paperwork to the person "in charge" of transfers, but she did not return any of my calls or messages. By Friday of that week, I had arranged for medical transportation to take him to Lake Taylor that afternoon. After he was on the gurney and ready to be moved, a woman came running down the hall saying "I forbid him to leave". She was the person I had been trying to get all week. Long story short (too late), I gave her 5 minutes to provide me with the needed paperwork, or the gentlemen with the gurney were leaving with my husband and taking him to Lake Taylor. We left in about 4 minutes and 47 seconds. He has been at Lake Taylor for about a month and a half, physical and occupational therapy 5-6 days/week and some days more than once, his has finished speech therapy, and is improving. The difference between Bayside and Lake Taylor wasn't night and day, it was 2 miles down in a coal mine and day. DO NOT SEND YOUR LOVED ONES THERE!!!!

HORRIBLE! I'd give negative stars if I could. PLEASE do NOT let your loved ones stay here. My…read morefather was sent here to recuperate from surgery and the way they treated him was just disgusting - both physically and mentally. At one point he requested assistance and they didn't come help him until SIX hours later. Inexcusable and disgraceful.

I used and abused myself while I was younger and now I pay for it. Ivy Physical Therapy has been…read morenothing but a complete blessing. Their customer service, attention to detail, level of care and honestly they even greet you with a smile when you walk in. They go out of their way to ensure that you get the best level of care by listening to your complaint, asking you question to try to "pinpoint" the problem, doing a thorough exam (which unfortunately can be painful sometimes - just a PT thing I think), and then prior to you doing your "regiment" which they match to your issue explain the thoughts behind it as needed. I, unfortunately, have been a somewhat frequent flyer, here as of recent and they have always been nothing but excellent all around. This particular branch is the only one I been too and the only one I will go too. If the other branches are like this Ivy Rehab Physical Therapy is definitely the place to go!! If not the Ivy Rehab Physical Therapy at Witchduck is the place to go too!!!

SPT Southeastern Physical Therapy (Haygood)…read more My Experience . After seeing a series of specialists for almost two years, while attempting to find relief and or a diagnosis for my ongoing and increasing symptoms, my PCP referred me to Southeastern Physical Therapy Haygood-- Major Improvements! Major. Major. After only two (2) weeks. The first day, I was greeted by name with a warm smiling welcome from Shamecia at the front desk. Check-in and paperwork were handled with ease, care, and professionalism. That set the tone. Maricel, my Physical Therapist and the Clinic Director, is Totally Awesome! Absolutely. Amazing. She listened carefully to my litany of symptoms and asked important questions. She "got it"-- She understood, immediately, the stress of, daily, feeling helpless to make sense of increasing discomfort and pain. For a full year plus, I have consulted specialists: had scans, tests, x-rays, prescriptions...without a clear explanation for my ongoing, increasing, symptoms. I really believed ever-decreasing mobility was simply my new normal-- And the most I could hope for in keeping this appointment would be to learn to limp less and to better cover my distress. I don't believe that anymore. Nope. There is, definitely, something that I can do to restore my mobility and well-being. Maricel is a consummate professional, knowledgeable, skillful, resourceful, warm, and genuinely caring. She treats you as a whole person. The first session, she carefully assessed my gait and range of motion and outlined a personal plan of treatment. It is tailored specifically to getting me back to my fit level of mobility--without meds--or the frustrating discomfort and pain of the past year plus. She assured me, as I progressed, my plan would continue to be tweaked to reflect my changing needs. I was not alone. Her confidence in my body's ability to make the needed corrections is joyfully contagious! When I say there was Significant Physical Relief after my first session--just know, I smiled like an idiot all the way home. I am still smiling. Chris, my Physical Therapist Technician, is Great! He has a great sense of humor, is professional, knowledgeable, and has a great way of explaining and demonstrating new exercises. He is unhurried and always encouraging. He makes the exercises actually enjoyable. Each modality is explained with clarity and adjusted to meet my fitness goals and current level of ability. The treatment space at SPT Haygood is comfortable, clean, attractive, well-kept, and bright with natural light. At my second session, Maricel confirmed and more fully explained the underlying causes of my symptoms--and created a treatment plan for me that is working ~ Beautifully. The at-home exercises, for outside of my scheduled sessions, are effective, empowering, and immediate morale raisers. The staff at Southeastern Physical Therapy (SPT) Haygood is Committed, Professional, Knowledgeable, Caring, and Kind. The overall positive atmosphere -- lifts my spirits -- as I restore my body to optimal function. I was helped more in one session at SPT Haygood than I was able to achieve in well over a year of seeing other professional medical specialists. Southeastern Physical Therapy Haygood gets Highest Recommendations! ~It Works! : ) Thank You! - does not fully express my feeling of Gratitude. Best Regards, 18 January 2017

I came here for hand therapy, and the therapists were all kind and professional. The front desk…read morereceptionists were as well. It took about twelve to sixteen sessions, and the exercises were effective. Each day, I came back feeling a little better.

Sentara Therapy Center at Healthy Way is located on Healthy Way. This road is essentially next to…read morethe Brenneman Farms Shopping Center. They are located inside the Bon Secours Medical Center. The parking entrance is to the right shortly after coming onto the road. The first set of parking you'll pass is the physician parking area. Keep going around to the main entrance. There is signage pointing to the main parking area. There was plenty of parking available, including handicap spots. The most recent visit here was on July 17, 2024. I wasn't the actual patient for these visits, but it was for my mom after having a wrist fracture. They don't have the hand therapy at all locations, so this was the closest one. The visits would occur twice a week for eight weeks. The inside of the place is quite large in the therapy area. It is always clean and well maintained. You could see that they can cover many different types of therapies there. The overall process is pretty straightforward. On the first visit, they go over the insurance information and what the copays, if any, are for each visit. This was also the time to fill out any paperwork and such. For subsequent visits, it was just checking in. The overall therapy process went very well over those weeks. The first part of it was for healing and the other part was for strengthening the wrist. There was a genuine care and concern throughout the process. There were times where they changed it up a bit since it was affecting her shoulder (the one she had a replacement on the year before). If you are in need of therapy, this place is worth checking out if it's close to you. There are several locations throughout the area.

This is the second time I've been referred to In Motion by two different physicians groups…read more Physical Therapy for Balance & Core is the reason for this visit. The location is great. It occupies the entire second floor of the new Bon Secours Building at Town Center. The location is the south side of Columbus Street west of Independence Boulevard. The back entrance to Wegmans is across the street. The last time I had therapy here PT was the only occupant. Now the first floor contains an Imaging Center on one side and an Urgent Care on the opposite side. It's very obvious to me now why different medical groups have recommended this practice. I've seen both Chris & Paolo's teams. A therapist stays with you the entire time rather than rotating between multiple patients. Care from both teams is excellent. At my initial evaluation I was amazed at the clinical report. They had observed and noted all my issues. All the physical problems I had mentioned were documented. The front desk personnel are friendly. The desk is staffed even when I have a late appointment. Both the waiting room and therapy area are clean and spacious. There are dedicated parking spaces for In Motion patients. I highly recommend this Physical Therapy Practice.

Everything went well. My main PT E was the most amazing physical therapist and person. She…read morechanged my views of what physical therapy can do for you and helped me through my shoulder/neck injury. Very professional yet also extremely easy to talk to and gives off a really pleasant vibe that made the experience which could be difficult much easier.

After not being able to get a consultation appointment at the Healthy Way office, I contacted…read moreSentara Therapy's Central Scheduling. They indicated that not all their Therapy Centers had Occupational Therapists. To get a timely appointment I had to take my 3rd choice. But they indicated that I could have the initial consultation there & the sessions at one of the others. After having the consultation at the Lynnhaven Office I knew I would stay with them, even if was a little further. The office is located in the Lynnhaven Convenience Center, a large strip shopping center with a great variety of businesses. The Center is located on the north side of Virginia Beach Boulevard just west of it's intersection with Lynnhaven Parkway. There are various routes available: (1) I-264 to Lynnhaven Parkway (2) Virginia Beach Beach Boulevard (3) from the Shore Drive Corridor: south on Great Neck Road then west on Virginia Beach Boulevard. There is ample parking with a few handicapped spaces in front on the building. The center is clean, well equipped & filled with friendly employees. My Occupational Therapist, Rachel is knowledgeable, friendly & eager to help my problems. She's offered "at home" suggestions and aids. She's tried different approaches when the first line exercises made my bad shoulders sore. Twice I've come very early from another appointment. Both times she found time to take me before my scheduled appointment. Sentara Lynnhaven's Occupational Therapy gets a strong "5" from me.

Was and still have balance issues with more than my share of falls. After being a member of the…read moreHilltop family YMCA for many years I was hoping to get more advice from the therapy I received there that was interrupted by a two week vacation but now looking forward to returning to a very good experience with all super staff

I returned to Ivy Rehab after 5 years for frozen shoulder. My first session was with Dallas and he…read morewas wonderful, It hurt which was to be expected since my shoulder is so stiff, but the next day it felt better than in months. He was kind enough to be patient while explaining the exercises, I have chemo brain (yes, it's real), he kept watch to make sure I was doing the exercise correct. I can't say enough good things about my first session, I was very pleased. He is wonderful , I hope I get him again, and again!

I'm so thankful for the care I received at this clinic. I came in thinking my knee was the problem,…read morebut Libby quickly and accurately identified that it was actually my back. I attended therapy for three months, and every day I was welcomed and well cared for. Libby and the team always checked in on me during my exercises, making sure my form was correct so I wouldn't risk further injury. From start to finish, I felt respected, supported, and never out of place. Everyone was courteous, attentive, and treated me as if I were part of their own family. I honestly can't imagine a bad experience here -- my time was nothing but positive. Thank you, Libby and the team, for your dedication and genuine care. It truly made a difference for me.

This is the most professional physical therapy office i have used in over 50 years of multiple…read moreinjuries and surgeries. Staff is friendly, knowledgeable, and work as areal team. Dr. Jones is one of those experienced doctors who know what to ask and takes the time to explain what he is doing and i was feeling. Great organization.

He is great and he has a wonderful staff. Love this place. I have been here before and he does…read morewonders for any pain that you have.

Speech at the Beach is amazing! My boy's have been coming…read morehere since January 2024 when we moved here. Besides improving speech, they have helped raise their confidence levels so much. We have seen pretty much every SLP and they are amazing. Warm, welcoming, talented, there's so many words to describe them all. They're all miracle workers. The owner Ashley is fantastic. She has answered every question I have had regarding speech, literacy, learning disabilities, and general things to do in VB. I've learned so much from her to help the speech journey going at home. The office is warm and inviting. You can tell Ashley is a mom by the additions to the office: play room, changing area, books, all help keep non speech going siblings occupied. We love this office and the women in it. My boys ask to go see them daily. If your child needs speech look no further than Speech at the Beach.

Extremely Disappointing Experience -- Please Do Your Research I would give no star!…read more Unfortunately, our experience with this provider has been extremely disappointing, especially the owner Ashley and I would strongly encourage parents to carefully research their options before choosing this service for their child. When we initially started with Hanna, we had a positive experience. However, after she left, our experience changed significantly. We were left waiting for months while my son was without speech therapy. During this time, it appeared that new clients were still being accepted while existing clients were left waiting for services. As a parent, having your child go without necessary therapy for months is incredibly frustrating and concerning. There was also an incident involving my son being placed on a machine without my prior knowledge or consent. I was extremely uncomfortable with this and felt that I should have been informed and given the opportunity to approve or decline the intervention beforehand. When it comes to my child, I expect clear communication, informed consent, and transparency regarding anything being done as part of his care. I also have serious concerns about the use of children's images and videos for marketing or social media. Parents should be able to feel confident that their child's privacy is being respected and that appropriate authorization has been obtained before their child's image or information is shared publicly. Our final issue involved insurance. We changed insurance providers and provided confirmation of the new insurance while we were waiting for the physical insurance card. Despite providing proof of coverage, my son's speech therapy was canceled and we were told that services would need to be self-pay. We were then contacted regarding an alleged missed appointment, which added even more frustration to an already difficult situation. Overall, I felt that communication, transparency, and continuity of care were seriously lacking. As a parent, my priority is finding a provider who genuinely puts the child's needs first and treats families with respect and professionalism. I strongly recommend that parents do their research, ask detailed questions about consent, privacy, insurance, continuity of care, and how their child's information and images are used before committing to services. We ultimately decided tto go with CHKD where you have top notch Speech therapist without the drama!