Professional and knowledgeable doctors, the latest equipment, huge selection of eyewear, friendly staff, pleasant atmosphere. I always feel comfortable at Vision Dynamics read more

Avoid like the plague! After using the services of this business for several years and many ($$$$$$) for eye exams, eye glasses and contact lenses, I'm DONE with this outfit, due to their price gouging and TERRIBLE customer service! Although my doctor, Amy Lin, was great, the FRONT OFFICE STAFF is horrendous! 1) In 2010, when I felt their costs for eyeglasses were too expensive, I requested a copy of my eyeglass perscription. My doctor instructed the front office to write the perscription. I took it to Costco, had the glasses oredered and when I received them, realized they weren't right, no longer could I read small print (newspaper)! After going back to Costco, they informed me the perscription didn't specify this feature. I went back to VD and they gave me the CORRECT PERSCRIPTION .... lost about 2 weeks in process! 2) In 2011, when I felt their costs for 1 contact ($299) was too expensive, I requested a copy of my contact lense perscription. They wrote me a perscription that was over 1 year old and had EXPIRED (not bothering to tell me it was useless and no optometrist could legally use it)! I ended up getting an eye exam and NEW perscription from the optometrist at my medical establishment, PAMF. 3) When PAMF called my doctor to request info about the material used in my original contact lenses, VD refused and I had to fill out a waiver to release info (not medical, in nature - just simple question about manufacturer material). I was informed by the front office that " ... my doctor would determine what info would be released to PAMF ..." ... another stalll tactic and I lost another week with this run-around! I could definitely tell the huge difference in customer service between VD and PAMF. PAMF was doing everything possible to make sure I was happy with my new contact lense. VD was doing everything possible to make it difficult for me to get a contact lense somewhere else! Beware ... there are much better businesses out there to use than Vision Dynamics! read more

Professional optometrist, support staff was nice but a little scatterbrained, glasses were very pricey, and anti-reflective coating is $100 (others provide for $40-$70.) Felt buyers remorse after I left. I searched and asked around and believe I was overcharged at least $100 even after 20% off. Total price for glasses and coating would have been more than $500 w/o 20% discount. My last pair of brandname flexible glasses by NIke cost $240. read more

Very in depth eye exams here! Love the doctors and staff. The pre testing you do with the tech is very in depth. Other offices don't do half of these tests. The doctors really check all areas of your eye health and educated me on proper eye care. The eye care consultants helped select my glasses, really took the time to find what looks best on me and gabe me all my options before leaving. Anytime I have issues with my previous glasses, they are always willing to help too. Costco/other offices don't do this... I really saw the value in my experience at this office. Will be coming every year for my annual eye exams! read more

Dr Lin--Great!! Front Desk Staff--Horrible!! Absolutely the RUDEST front desk staff anywhere!! I ordered a several hundred dollar pair of prescription Coach sunglasses from Vision Dynalmics. I was told when I picked up the glasses that they had lost the protective case for them. They ordered a replacement case, and when it came in, I made another trip back to Vision Dynamics to pick the case up. Unfortunately, they ordered a case that was much too small, and the sunglasses would not fit inside. They promised to order another case in the right size this time. Tonight there was a very rude message from Shirley of Vision Dynamics telling me that she was tired of holding on to my case--why hadn't I picked it up?? Shirley went on to say that if I didn't pick it up soon that they were going to "price it, and sell it to another customer." I couldn't believe my ears!! This, after I've been waiting weeks for the correct case to come in. read more

Money grubbing racket. Wanted to order contacts and they refused to order the contact because my subscription expired in November and that I need to come in for an annual exam. Since when does having contact or glasses require an annual exam! So instead of selling me highly marked up contacts lens they are losing me as a patent, real smart! read more

Super friendly service in person, however I was told my glasses would come in a couple weeks ago, when they didn't I called Vision Dynamics and they told me they'd check in with the lab and call me right back, then days past and I never got a call back, so I called again. Another person told me the same thing and even confirmed my phone number but never called back. It wasn't until the third time I called that I finally got a call back about the status of my order. Very frustrating and slow process. read more

So after living in the East Bay for several years...I am slowly migrating the doc network out from the big City.....I had a hard time letting go, you know, any excuse to head into that "big City".....but the glamour has started to lose its luster....who knows, maybe I truly am a "Country Mouse" ? Despite my moment of self-realization above....Vision Dynamics rocks against all standards - City or Burbs! Dr. Lin (who prefers to go by Amy) has an INCREDIBLE manner with her patients. I had the joy of rolling in here on a Saturday afternoon with two wee ones in tow.....her staff was fully prepared with a bucket of toys and the lure of a Baskin Robbins coupon if they were behaved the entire time. Amy was very thorough in her review of sight (or lack thereof - ack!). She was descriptive in a non-doctor type fashion, yet you left the office feeling you understood what just went down. As for frame selection...this place beats my old place in the City....by a mile! A full selection of the newest Coach, Prada, Dior, LaFont...you name it. I am an incredibly HAPPY new customer and will be referring my local friends to this location for sure! read more

Amazing customer service!!! They bend over backwards to make sure you are a satisfied customer and they make sure you are seeing the way you want and need to! read more

Great service, super friendly and helpful when picking out my new frames. Dr. Bui was very thorough with his examination and explained everything in easy to understand terms. I've been coming here for years, even after I moved out of Danville because their customer service is unlike other competitors. read more

Very happy I chose Vision Dynamics a try. Atmosphere is pleasant, clean and great selection of glasses. Everyone is friendly and helpful. They were able to accommodate me last minute which was a plus with my busy work and travel schedule. Reception was very patience giving me directions as well l. I definitely recommend this place. read more

Dr. Amy Lin has to be one of the most informing and down-to-earth people. I have been going to Vision Dynamics for at least 8 years now for my contacts and their service is amazing. The staff are all very welcoming and Dr. Lin is super nice! She lets me know how I'm doing very thoroughly during my annual check-ups and I usually leave with no questions at all! read more

Super nice staff. Have been a patient for years and they are the best in Danville! Use the best high tech equipment and the doctors are excellent and knowledgable! I highly recommend! read more

Obviously things have changed a lot, they have new staff now who are very pleasant and professional. My recent experience has been nothing but positive. read more

Our family has been going to Vision Dynamics for many years and have found the doctors and staff to be very helpful, professional and friendly. read more

Good service, staff really cares about their patients. My family has been coming here for more than five years now and they've always provided great service. They also have a promotion with yelp now on optomap with yelp! read more

I have been coming into Vision Dynamics for years and only have good things to say. Even though I have moved away from Danville to San Francisco, I still make the trip out to Danville to handle any eye care needs because I trust the doctors and staff here. I've had different cases where I have needed to come in on weekends or holidays and the doctors make themselves readily available at a moments notice. I'm a very happy patient and would recommend this location to anyone. read more

Moved to the area recently and needed to find a new optomitrist. the staff and doctors (dr bui) here are great and unlike those bigger, mall optomistrists, you dont sit and wait for someone to help you. definitely recommend if youre looking for a new place to check your eyes. read more

I just came in along for the ride. I drove my sister and nephew here for an exam. The ladies that were here are wonderful, fantastic customer service. While I was waiting they were friendly and even helped with a repair on my glasses, even though they were not purchased there. I would definitely recommend them!! read more

Great service is the norm at Vision Dynamics. I needed some new glasses (3rd pair) in a hurry and they got me in the same afternoon. Everybody's helpful and friendly in the office. One stop shop. read more

I stopped in to this doctor's office to see what type of frames they offer and if they accepted my insurance VSP. The staff was very nice and told me they do accept my insurance. I set up an appointment and picked out some super cool frames for when i return read more

Always a great experience. They have wonderful staff who are always very helpful and courteous. They also have a good variety of glasses in many different styles. read more

I love Dr. Amy Lin! I moved to my job in San Ramon 7 years ago and wanted to find an eye doctor near work. I found Vision Dynamics and have stuck by them since. I recommended my co-workers to her and they also love her. Dr. Amy is super nice and sweet. She always remembers you year to year. My eyes feel great thanks to Dr. Amy. See you next year! read more

Highly recommend Vision Dynamics. Extremely professional staff who greets you with a smile and a clear willingness to be helpful. Dr. Amy Lin is thorough and very friendly and takes the time to explain issues. They also made room for me in an urgent situation. read more

Staff friendly and welcoming. Optometrist is exceptionally good with children.

I always enjoy my visits to Vision Dynamics. I have consistently received exceptional service - both from the Doctors as well as the office staff. My last visit was with Dr. Lin and she took extra time to walk me through my prescription changes and the overall health of my eyes. Helena spent a lot of time with me (as she always does) helping me to select my glasses. She gives honest feedback on what looks good (and what might look better) and I trust her opinion. There are eye doctors much closer to where I live and work, but Vision Dynamics is worth the drive! read more

Kept walking by this place but had I known everyone was so nice and there was a great selection of glasses, I would have been in earlier. Edit: The problem is the accuracy of the exam/contacts afterwards. The contacts I got weren't the correct strength and instead of the doctor fixing the issue right away, I had to go through a lot of back and forth with the front desk providing me different contact strengths to try out. It was pretty frustrating for them to keep guessing instead of providing me contacts with an accurate prescription. I was finally able to get them to schedule a re-exam with the doctor after a few weeks but it was a lot of hassle for no reason. It was not worth having to pay the high price of both an eye exam and contact consultation (which was never mentioned that it would be an additional price until I went to pay). I have had glasses and contacts for many years and this was the most I have ever paid for an eye exam, not worth it. read more

I've been coming here for 22 years. My original optometrist has since retired but the new Dr.s are just has great. The staff is friendly and helpful. The frames they carry are more than I prefer to spend but the do have a great variety of brands and styles. My appointment ran on time and it felt very thorough! read more

My family and I have been coming here for years, and it's such a nice, relaxing place to go for an eye exam (as "nice" and "relaxing" as a doctor's office can be). Prompt, friendly service and knowledgable doctors, with a fairly good selection of frames. Thumbs up! read more

We love Dr Lin and her amazing staff! (: My entire family has been coming here for years and couldn't be happier! Dr Lin has such a great way with children of all ages ~ so much so that my little ones look forward to their eye check ups! She is on the cutting edge of the latest advances in eye care always with practical real world suggestions and true concern for her patients. She is the best and her entire office staff is wonderful!! Thank you Dr Lin and all! (: read more

Been coming here for years! Dr. Lin is so personable and all the staff is very helpful. Great service and nice office!

I got a prescription from them last year and it was so strong that I rarely used the glasses, thankfully I kept my old pair. I am not sure why I went back this year. The visit started off fine, they charged $39 if you don't want to have your eyes dilated, I am not sure if should cost that much but I was on a lunch break for work so I selected it. The assistant who did the initial part of the exam was terrific and initially I thought the doctor was terrific but then as the exam continued I felt like I was getting a bit of a sales pitch on contacts and glasses. What really annoyed me is I paid for my prescription, had to ask for it, and I had not noticed that is said 'to be used at vision dynamics only'. Because I felt like I was getting a sales pitch I went to another place the next day to order the glasses and thankfully they agreed to fill it even though the Visual Dynamics was claiming I could not use it elsewhere. It think this might be a no no with Federal Regulations, you are supposed to receive a prescription and you are not supposed to be required to purchase at that place only. I obviously won't be back. read more

From the reviews it sounds like I am not the first person who had to deal with the infuriating staff. In my opinion they are not competent. I spent multiple visits trying to get the right prescription for my eyes and their team could not figure out how to collaborate with the doctor on this. Every time I called I would have to explain the situation and they would then ask me the same questions the doctor already asked. Instead of listening to what I wanted to do I would waste time answering the staffs questions. Finally I gave up, as I ran out of contacts and they couldn't figure out the multiple conversations I had with them what I wanted to do. It was almost a month after I had my original appt. Feel bad,the doctor was actually nice and I thought she knew what she doing-heard she not there very often anyway. Good luck to anyone who needs to work with them, I am heading to Target Optical in Walnut Creek and or getting my contacts from Costco. read more

For years now, we return for the best of any health care we receive anywhere. Love the friendly, warm atmosphere,and proactive attention to protecting our eyes. We totally trust you - Thank you for treating us like family! read more

Our family all wear lenses (four of us have glasses and contacts) and over the many years we have been patients here, we all have experienced outstanding service at each and every visit. I see Dr. Lin and recently ordered a pair of prescription sport sunglasses and absolutely love them. My wife, who has a very difficult to fit astigmatism, had only good experiences with Dr. Yamada and expects the same great service in the future. We always get plenty of trial contacts to test new fitments. They do seem to carry a majority of high end frames and such but this is not a discount optometrist (been to those in the past!) and we have always been able to find the perfect set of designer frames at a reasonable price. Insurance issues can be tricky but the staff always does their best to solve any problems. Rosa is great! We have often dropped in without an appointment with pesky adjustment issues with the kids (in sports) and the staff has always been very friendly offering plenty of assistance and guidance. We love Vision Dynamics Optometry! read more

My daughter has seen Dr. Yamada here. Everything went well. However, for the past several years, the staff changed. Services feel good. The charge, I don't know why they charge a whole lot. Year 2014, the charge was more than doubled, totally unexpected. Year 2015, even more. This time I argued and they adjusted. But how about next time? I have to avoid going there. read more

I've been going to Vision Dynamics since 1987, when it was Dr. Yamada's practice. Since Dr. Lin bought the practice, it has morphed from a highly professional, non-nonsense, dependable resource into a marketing nightmare, where every service has a charge and the staff appears to be pushing some new service at every turn. And they are high-pressure salespeople--Dr. Lin included. When I got glasses there 3 years ago, they had to be sent back to the lab twice to get the prescription right. This process took more than a month. This time, the prescription was goofed up again, and I'll be waiting at LEAST 4 weeks. That's if they give the lab the correct information for this second attempt. My daughter stopped going to this practice after she was charged for "contact lens fitting" after she had already been wearing contacts for several years. Vision Dynamics is a shame. We're going elsewhere after 29 years. read more

Since I step into the local, I felt welcome and appreciated. Employees happy, helpful and with a great attitude . Thank you!!

Getting our annual eye exam at Vision Dynamics in Danville. We've been going here for years and have always been happy with the service and professionalism of the optometrists and staff. Easy in and easy out. Thorough and helpful. I never hesitate to recommend this place to friends and family! read more

Best optometry ever!!! Took my 5 y/o son in for an exam and I will admit, I was nervous to see how he'd would react but he loved it! Receptionist was warm welcoming and check in was a breeze. There was barely any wait time. The technician was friendly, gentle and made it fun as well as easy for my son to understand. I was nervous to have him be dialed but since they use the "optomap" there was no need for drops! Dr. Lew did such an amazing good job with the exam. She was fun and friendly but also educational and made everything easy to understand (since no one in my family wears glasses.) The optician was also super helpful when picking out glasses! They explained what insurance contributed and what were my portions and also got my son styled in such adorable frames. They walked me through all the add-on's glasses require without sounding like a sales pitch or making me feel that way. They said glasses would takes two weeks but I got a text a little under that saying they were ready! At pick up the optician explained how my so should wear the glasses Even explained how to care and clean as well as adjusted them to his fit so they're wouldn't slip. All and all I had a really awesome experience. I'm someone who really goes off of reviews, so well there I had to rave aout this place! read more