I have received quality and compassionate eye care here, not only for prescription lens but for…read moremonitoring for various conditions as I enter older years. Equipment for testing and diagnoses use the newest technologies. Dr. Morrison and all staff are thorough and professional in providing eye care.

First and foremost, I have been a patient of Morrison Eye Care for approximately 10 years,…read moreexclusively at the Naperville location. Over the years, I've trusted them with my entire family as it has grown, and we've always made the drive because we believed we were valued as patients. On June 27, 2026, we visited the Hickory Hills location for the first time. Unfortunately, it will also be our last visit to any Morrison Eye Care location. It only took one experience for me to realize that, despite being a loyal customer for a decade, we are treated as just another number rather than valued patients. Morrison Eye Care is not the least expensive eye care provider, but we've always been willing to pay for what we believed was quality service. What I find most frustrating is that after spending a significant amount of money--both out of pocket and through insurance--I was overcharged by $10. While the amount itself isn't substantial, the way the situation was handled is what ultimately lost my business. When I noticed the overcharge, I contacted Kristen shortly after our June 27 appointment. She told me she was busy and needed to wait until the doctor came in, asking me to give her a week. I did exactly that. When I followed up on July 9, I was told she was still busy but had a sticky note on her desk about my refund. As a long-time customer, that response made me feel like my concern simply wasn't important. When my spouse came into the office today, he was initially told they didn't show a refund because the employee who handled it was at lunch. Only after I called back I was informed that they did, in fact, see the refund and would process it. At no point did anyone apologize for the mistake. Instead, it felt like the responsibility was shifted elsewhere rather than anyone simply acknowledging the error and making it right. Mistakes happen--I understand that--but accountability, communication, and customer service matter just as much as the care you provide. The issue was never the doctor. My disappointment is entirely with the staff at the Hickory Hills location. Whether you're busy or under stress, patients deserve clear communication, accountability, and respect. I shouldn't have had to discover the billing error myself, follow up multiple times, and continue chasing a refund for a mistake that wasn't mine. After 10 years of loyalty, this experience has been enough for my family to take our business elsewhere. We will not be returning, and unfortunately, I cannot recommend Morrison Eye Care based on how this situation was handled.

Made An Appointment That Took Months To Get, Finally Got It, Only To Be Denied Because They Booked…read moreMe For A 3:30pm Appointment But Told Me It Was Fir 4:30, I Showed Up Around 4:25, And They Said , Your Gonna Have To Reschedule, unfortunately, Next Available Appointment Is For February, Horrible Experience, Will Never Go Back.

Caring and professional staff, informative explanation of eye health by physician. The slide…read morepresentation which you can view as you await your appt is a mixture of humor and interesting facts about the amazing structure and abilities of the eye

First of all I have been going to Gardner Eye for annual eye exams, for several years, every time I…read morego you get a new optometrist. I assume they are straight out of college with little to no experience. Here's what happened to me, 3 weeks before my scheduled eye exam I experienced pain in my right eye, I thought it was dry eye, I purchased over the counter meds. When I had my eye exam Dr. Maliha Asadullah she agreed it was dry eye. She said continue with over the counter meds and if it gets worse make a appointment to come back. It did get worse so I made an appointment right before Christmas 2025. She prescribed prescription dry eye meds and a steroid drop. Still my eye did not get better, by this time I could not keep my eye open. I finally got a appointment with a ophthalmologist, my eye was infected. So I was misdiagnosed, told I had dry eye, when in fact my eye was infected. Worse part is the cost, $40 copay to see Dr. Maliha Asadullah, and the prescriptions cost over $150.00. Good luck if you go to Gardner Eye for anything but regular eye exams. I suggest you go to a ophthalmologist.

After a couple of hiccups with the timely completion of my new prescription glasses, Audrey and her…read moreoffice staff went beyond and above the call of duty in getting it right. The issue was remedied and rectified and Audrey delivered well beyond my expectations. Gardner Eye Care has state-of-the-art equipment optimizing health for eye care. Their ophthalmologist Dana De Vito was sweet, very professional and explained my exam procedure in great detail. She was stellar. It was my first visit there but will be returning for my annual from here on.

I love this clinic! Mo is super friendly to help with helping me pick my glasses, and the exam went…read moresmoothly. I have a lot of health issues, and Dr. Albina took the time to go over my concerns even in a busy clinic. I haven't had the best of luck with other clinics nearby, but I've been happy at this one. Thank you!

Ive been going for years. And need to stop coming here. It just gets worse and worse. I explain my…read moreissues with my contact lenses and then he recommends me a daily one (i had a monthly prescription previously) But when I go to the front and they tell me the price. I was shocked and im always forced to buy glasses even though i dont wear them. And they always want to charge extra by asking if you to add certain things. I went again recently to help being diagnosed with an issue ive been dealing with for months. I was prescribed a med and still am dealing with the same situation. I dont recommend buying lenses from them. Or even glasses. Theres other places even online thats a lot less expensive. Also, there was an eye doctor who was making fun of my little sister for not knowing which contact lenses do I wear. Like how would she know she's only 14. They only care about the business and not patient satisfaction.

I've been seeing Dr Day on & off for 25 yrs - since 8th grade. I see him when I can afford him. I…read morejustify his prices to his professionalism. I have gone to JC Penny's optical, a place in the mall and another franchise optical location frequently advertised. *Nothing compares to Dr Days service. I give Dr Day 5 stars The prices however are on the high end. I pay out of pocket - no insurance. I usually get an eye exam for contacts and 1 pair of name brand glasses and spend at least $800-$1000 not including any contacts. Where as at Penny's for the same brand I'm around $600. Dr Days frames & lenses ARE high quality. So if you have the funds &/or insurance, I HIGHLY recommend him. For children's glasses, I'd save the money and go to Pennys. That's what I do for my 3 children. The staff there now.....is sadly not even what it use to be. I miss Gloria. She was amazing, kind and always a joy to see. Last time I was there I was informed she passed away. The 2 youngest ladies are not a good hire for being the face of the office. There was a financial issue with one of them (which I won't call out on social media) but now I'm in collections. Gloria would have NEVER handled the situation as these 2 did. I was considering contacting Dr Day himself when the issue happen, but who am I? A divorced mom of 3, paying out of pocket, trying to see.. Only Gloria was considerate to our personal situations. 2 STARS for the 2 front desk gals that were not pleasant.

PROFESSIONAL, PROFESSIONAL, PROFESSIONAL!!!! Here's what happened…read more... I went in to Dr. Gardner's office (same location) about a year and a half ago for new glasses, they could not get my progressive's correct. The top portion for distance is virtually useless and they told me that technology was not there to get my particular case correct. About 3 weeks ago the lenses experienced what is known as "crazing," that is where the protective coating will spot then fracture and peal off. At first Dr. Gardner's office would not address it but when pressed they called the lab who agreed to redo my lenses and guarantee them for 2 years. Great turn around - 2 days, however.... the left lens had no prescription on it and the right lens was not my prescription - back to the lab. 1 Week goes by, no return calls from Dr. Gardner's office to my messages, rude behavior from staff, and the office manager instructed everyone to not take my calls or help me according to "Denise" who works both the Hickory Hills office and the Homer Glen office and they refused to give me the name of the office manager. I had contacted Dr. Gardner's associate, Dr. Day's office and they could not have been more compassionate and courteous to me. In fact... I was headed down there when I decided to call Dr. Day's receptionist back to ask if I could have my files transferred over to them and she informed me that she overheard Dr. Gardner's staff say that if I showed up to the Hickory Hills location, they would have me arrested!! Can you actually believe that!?!? So... my glasses supposedly have been on some fictitious UPS truck for a week and I have no idea if I will ever see the $600 designer glasses I paid for ever again!! I am currently using an old pair (8 yrs old) of single vision glasses; I cannot see my keyboard and I have to have my face now up close to my computer screen in order to use my computer!! The staff at Dr. Day's office, upon my request, is going to graciously walk over and have all my records transferred over to them and when and "if" I ever see my glasses again, if there are still any problems, they will do what they can to help me sort it out. So to rehash.... Dr. Gardner's office.... UNPROFESSIONAL TO THE EXTREME!! (I was told that they have at least 5 patients arrested per year)!! Go see Dr. Day and you will be treated with the kind of respect any person would appreciate to be treated by. Just say NO to Dr. Gardner and say YES to Dr. Day....

I made my first visit to Ticho Eye Associates yesterday. There are several offices, and I was at…read moretheir offices in Tinley Park, IL. That is part of an Advocate Health Care office building and it is adjacent to a surgicenter just off the intersection of I-80 and LaGrange Road, very easy to find for all to find including Uber and Lyft drivers. There is ample parking. This was a yearly follow-up non-emergency appointment in a new setting for my ophthalmologist which included a new pair of glasses for me as I wanted to replace my older ones. My ophthalmologist is a provider at the practice and it was great to see her in her new setting; they are state of the art equipment and computer applications utilized. The staff are excellent. Part of the staffing include an optician who really knows her field. We found a suitable glasses frame very easily. The orientation of the practice accommodates all ages including pediatric care. As I came into the practice via Medicare, supplemental coverage and out of pocket, I do not know their insurance details. When making an appointment, I would ask about insurance coverage including optical. Note: if you wish bring your own coffee; there are vending machines in the space between the office complex and the surgicenter which is near the main entrance to the building.

Dr. Ticho might leave a tube in your eye and cause irreparable damage to your left eye!!! 0/10…read morerecommend.

Over booked and over crowded waiting area. Waited over 90 minutes and was never seen. Please go…read moreelsewhere.

I have been seeing Dr Ticho for over 20 years. I've always trusted him. It's unfortunate that I…read morenow need to see another ophthalmologist.. I had cataract surgery on both eyes last Fall. My first surgery in my right eye went smoothly and follow up with Dr Ticho was fine. I wish I could say the same about my second surgery. The whole procedure was bad from the very beginning. It would take too long to list everything that didn't go well in that surgical center. Suffice it to say that my eye was not numbed sufficiently and I felt the beginning of the laser procedure. This led to more chaos in the surgical suite. After surgery I had multiple issues with my left eye including a post-op subconjunctival hematoma. I subsequently had multiple office visits -- all of which I made to specifically see Dr Ticho. Needless to say, I did NOT see Dr Ticho again at any of those office visits. When I asked why I wasn't seeing him the answer was always vague. I know he was there because I heard his voice in other rooms and the staff told me he was there. My left eye vision wasn't getting any better so I made the decision to stop attempting to see the man that did the surgery. I have since found an AMAZING ophthalmologist at Endeavor Health. He has since helped me immensely with restoring my vision in my left eye.

Messed up glasses where I can not read with them. The customer service has been pretty much…read morenonexistant in any kind of help.

Paid cash for the eye exam and glasses over $300 First issue…read morewas couldn't read apparently they didn't put the correct info for the lab. Brought them back then 2 weeks later they did not fit basically falling off my face if I even looked down. The employee was annoyed and said she was trying to help but it was like talking to a brick wall. Definitely would not recommend this office . I am going to have to get another pair of glasses because these do not fit correct and i can't see well out of them. No help from the optometrist, I even asked if she was aware of the issue.