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    Vision World

    2.5 (31 reviews)
    Closed 10:00 am - 5:30 pm
    Updated 1 week ago

    Services - Vision World

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    Vision World Photos

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    Sonia T.

    I went in 06/06/20 to fix a rubber piece from the nose area on my glasses I had made there. I am a patient there I was willing to paid she said $10.00 I would have to leave them because of CV-19. Did not know what she meant she said she didn't have a technician. I told her the young lady there sitting down fixed them for me the last time I was here. She repeated herself about CV-19. I went across the street to Metro Optics they fixed the rubber piece and they even adjusted the fames I had on in seconds. I was so grateful I asked how much she said nothing. I went back to Vision World and asked for my prescription I will never go there again. They just lost a client that spent over $500.00 there and was going to make another fame but I won't go back even the doctor who saw me there was unprofessional I should have listened to my intuition. Never again when your in need that's when you see people respond... The girl who fixed my glasses the last time I think it was just laziness unprofessional she didn't even get up she was just was texting on her phone did not care I even called her out saying hey you fixed them before smh what technician she really thought I was going for that leave your glasses crap ....

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    1 year ago

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    8 months ago

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    3 years ago

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    4 years ago

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    5 years ago

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    6 years ago

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    4 years ago

    Stephanie was very pleasant I give her a 10 for all of her very Sweet young lady will highly recommend this store thank you Stephanie

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    7 years ago

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    10 years ago

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    7 years ago

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    10 years ago

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    8 years ago

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    10 years ago

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    7 years ago

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    10 years ago

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    9 years ago

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    12 years ago

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    9 years ago

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    11 years ago

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    10 years ago

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    Review Highlights - Vision World

    Upon arrival to Vision World, I was greeted very warmly and with a smile by Jennifer a salesperson there.

    Mentioned in 3 reviews

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    Metro Optics Eyewear - Throggs Neck

    Metro Optics Eyewear - Throggs Neck

    3.8(81 reviews)
    1.4 mi
    $$

    Terrible customer service. They don't even TRY to help you with your insurance inquiries. Sitting…read moreat a desk with nothing but a straight "no" coming out their mouths. I have been a customer there for over 15 years and since Donna left, it's gone down hill. I'm done, done with this location. Bye

    On February 28th, I went in to pick up glasses that had been ready since December 2025. I was…read moregreeted by an employee and clearly stated that I was there to pick up my glasses. I was told I would be helped, and I then waited nearly an hour while several customers who arrived after me were assisted first, including two couples with a baby, two men, and a woman. I observed each of them being called ahead of me. While I was waiting, a bald employee seated on the far left said twice to two coworkers, "there are other tickets," in reference to the employees standing and gossiping near the front desk only a few feet from where I was seated. That comment appeared directed at their conversation, not at assisting customers. Despite this, every new arrival continued to be helped before me. After approximately fifty minutes, I calmly approached the counter and asked why customers who came in after me had been seen first. The employee responded by stating that it had not been an hour. It had been. I left the store feeling frustrated. As I was walking out, the same bald employee loudly made "cuckoo" sounds in my direction, implying that I was irrational. That behavior was unprofessional, disrespectful, and inappropriate. I have previously purchased four pairs of glasses with progressive lenses from this location and had even brought two additional frames with me that day to order more lenses. I chose not to proceed with that purchase. I am a teacher and a single father, and it is not easy to find time to manage basic errands, which is why the glasses had been ready for over a month. To be treated in this manner after waiting that long is unacceptable. I will be taking my business elsewhere.

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    Vision World - optometrists - Updated May 2026

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