The facility is great! The staff - amazing! The doctor is attentive. This is the place to go. I…read morehave been to those "eyeball mills" where they make you hurry up and wait and then wait for the next station - run you through like an assembly line. NOT here, they talk to you, pay attention. They are friendly. And they do what they say they are going to, and follow up.

Kris and Tylor are amazing helpful professionals. They listen, explain and educate people on frames…read morelenses . Doctors explain procedure and take time to help and listen. They help you understand that the eyes really can tell what all is going on with your body.

I loved seeing Dr. Gettelfinger. He was one of the most personable optometrists I've ever met. He…read morekept up a running conversation and put you at ease. He also shared information with me that no other OD has ever mentioned. It was helpful and insightful. I'm sad that he has retired, but can still recommend his staff and I've heard great things about the new practitioner. I also think it's wonderful that they renovated and are re-using a historic building. It's great to support that kind of vision (no pun intended), and to support local.

Cannot say enough good things about Dr. Gettelfinger and staff. They worked with me so I would be…read moreable to come in after work, and did a very through exam, explaining findings along the way. He wrote a prescription for some reading glasses, and I picked them up a week later. The first thing I said when I put them on: "I can see!" This is the first pair of reading glasses I have ever had luck with using. To sum it all up, I would give him more than 5 stars if I could. Wonderful staff, wonderful doctor.

I have always had the most WONDERFUL experience with John Kenyon Eye Institute. They initially saw…read moreme for an issue when I experienced something sticking me in my eye every time I blinked. They got me right in the office and did a minor in-office procedure with instant relief. I am forever grateful to them for seeing me asap. THANK YOU SO MUCH !! I am a forever patient. Phyllis Leach

Over the winter I went on two rounds of prednisone which quickly worsened my cataracts and made it…read morenecessary for me to have surgery. Dr. Britt Brockman came highly recommended and I chose to have laser surgery for my cataracts at John-Kenyon. I've had one eye corrected at this time and no complaints at all. The John-Kenyon Eye Center made me feel comfortable about my first surgery in 50 years and the process was quick and painless. My vision is much improved and I'm looking forward to the next surgery.

Went here for a 2nd opinion. So glad I did! Dr. McNulty was awesome. He listened to my issue and…read morepast visit experience and did a very thorough job at figuring out what I had going on. He explains things very well and will spend the time with you to make sure you understand things. Still working through the best options for my issue but I love the fact that "good enough" is not an option for him. Would highly recommend.

The care team here is exceptional. This is the best experience with eye care that I have had since…read moreI moved to KY six years ago. I am a diabetic and the Doctor knowledgeably answered all my questions. We were not pushed into purchasing glasses with minuscule prescription changes which was refreshing. Overall excellent experience.

Always a successful experience the staff is very helpful. Quality glasses at a reasonable price.read more

I have been going to Dr Summers for years and consistently have excellent service. Efficient,…read morefriendly, funny, professional and personable. I have to say he has been the best optometrist I have ever had and have taken my children to him before they were adults but have since moved abroad. Kriti, one of his licensed opticians was extremely helpful as well when it came time to pick a pair of aesthetically appealing glasses that I will be completely satisfied wearing. 100% recommend.

The actual doctor was great!!!! His office staff not so much. I had my appointment over a month ago…read moreand I still haven't gotten my contacts that I paid for!!! I keep calling but the billing lady is always out of office or the office is closed/on lunch? My appointment in itself was an absolute tragedy. I've been going to the eye doctor for over 15 years so I have a pretty good idea of how an appointment should run. I first go to do the basic eye testing (little house on prairie machine...pics of the eyes etc.) the doctors assistant running my tests had no idea what she was doing. She didn't tell me to take my contacts out and when I said something she just handed me a contact case and some empty contact solution bottle. No sink, no form of sanitation, no mirror, NOTHING. When I saw actual optometrist everything was fine...but the check out process was a NIGHTMARE. No one in the office knew how to run insurance, they forgot my credit card in the back room twice, they did t know how to give me a receipt, and this entire process took over an hour! I paid for my contacts but have yet to receive anything and it's been over a MONTH. The lady that does the billing is never in the office because everytime I've tried to call to check on the status of my contacts she's never there!! And she never calls me back! I just want my contacts. I hope they see this and finally get back to me. Last time I called was today at 1:30 and the voicemail box said they were "on lunch"??? Ridiculous.

My child has a difficult eye condition to treat. The staff here are so patient with young children…read moreand really take the time to make sure the treatment is accurate.

Great customer service and care! Optometrist and technician are friendly, thorough and…read moreknowledgeable! I wish they had more eyeglasses to choose or maybe updated frames. Not sure but it was a lovely experience! Will be going back next year!

great service. they even fixed my glasses for free. People there were all friendly I'll be going…read moreback again

I see Dr Carolyn Hall and Dr. Pugh at this practice. They are really excellent doctors and are in…read morehigh demand. I have been seen in the past 2 years for prescription glasses at 2 other practices and I was really dissatisfied because my eyesight was not where I thought it should be. I waited 6 months to see Dr Hall and find out my cataracts had progressed to the point that my vision was being significantly affected and they needed to be removed. Seriously, I was having significant difficulty seeing. Dr Hall is excellent and I trust her completely. She referred me to the eye Surgeon Dr. Pugh and who took his time examining my eyes and explaining everything to me. I had the cataracts removed from both eyes. I'm about 2 weeks past the surgeries and my vision is excellent. Pain control and sedation were excellent. I highly recommend this practice. There have been several complaints about how long the wait is when you are in the office. I really haven't experienced that. The main thing I wanted was my vision to be improved and it is. I highly recommend this practice.

As a retired medical professional I was greatly impressed with the professionalism and caring…read moreservice I received. Dr. Pugh and his assistants Kelly and JJ made a terrific team guiding and supporting me through my light adjustable lenses. This remarkable technology has made a difference for me. If you are facing cataract surgery please consider scheduling a consult with Dr. Pugh with Dr. Black eye associates in Jeffersonville IN

Went there today, 3/31/25, to have my glasses adjusted. A sign on the door says they're closed and…read moreout of business. Another sign is offering the space for lease.

Got my new eyeballs from Krebs and, while they were a bit wonky at first, now, thanks to the…read morewonderful skills of Krystal Stottmann, my glasses are about as close to perfect as I can ask for (I have particularly particular eyes, so that's saying a lot). Kudos to Krystal for achieving the impossible! If you need glasses that fit great, come pay her a visit; you'll be glad you did!

I was very pleased with my doctor & the staff at the JK Eye Center. Dr. Brock man was great!!read more

If you're considering LASIK- don't hesitate! The best decision I've ever made was scheduling my…read moreappointment at John Kenyon. Dr. Piracha and the entire team take the time to ensure the absolute best experience. It's truly the best gift you can give yourself!