I'm finally getting around to writing this review…read more Dwight is absolutely amazing!!! In early February we were looking for care for my dad. I called Dwight at 7:30 to leave a message. He actually picked up the phone. He talked with me for about 40 minutes, explaining all the services he offers and how it would look helping my dad (and mom). He knows his stuff! Very compassionate. Knowledgeable. Caring. There are a lot of things to consider when hiring a caregiver. Legalities. Regulations. Matching a caregiver with a client. So much more. Dwight explained it all so clearly. Big one: If you have a long-term healthcare insurance policy, make sure to check the waiting period. My mom hadn't looked at the policy in years, and sure enough there was a waiting period. His advice on activating it was on point. He met with my mom and I within a week of first talking on the phone. He re-explained to my mom all the services he offers. She was able to use him for only a week....my dad returned to the hospital. And never returned home. Dwight was so supportive. Would not hesitate to call Dwight.

Well. I have lived at Brookdale Garden Grove for over 6 months.. Best decision I ever made…read moreregarding myself. The highlights of many of my days is delicious breakfast .. followed by chair exercises. 10:30 is fabulous crafts . .. talents I didn't know I had!! Your choice of trivia, bingo watching TV In the Resident Lounge. Tuesday is Shopping at local stores. Thursday is amazing.. we have our own bus and take excursions to great restaurants or attractions. Thank you Luz Garcia for making my life fun and creative.

We are really glad to have had Care Partners for our home health. We are specially grateful to…read moreLina. Lina was always available, professional, attentive and even if it was not her department, she would assist us to troubleshoot any problems. Thank you Care Partners! Thank you Lina! Roberto n Francisco

Our family trusted this agency to help care for my father, who suffers from Alzheimer's. Instead,…read morethe experience became one of the most stressful and emotionally draining situations we've ever dealt with. The caregiver assigned to our family regularly spent large amounts of time on her phone during caregiving hours, including personal calls involving ongoing relationship and family drama. I personally caught her sitting up the street with my father during what was supposed to be a walk while she remained distracted on the phone instead of actively caring for him. Out of respect for her situation and because she has children depending on her income, I chose not to escalate concerns immediately. However, after realizing the level of inattentiveness taking place, I intended to formally address the situation. Shortly afterward, the caregiver abruptly quit, and APS was suddenly sent to our home. APS and law enforcement both evaluated the situation and determined my father was living in a safe environment. The timing of these events, combined with what our family experienced directly, left us deeply disturbed and caused enormous emotional stress during an already difficult period caring for a loved one with Alzheimer's. Families going through dementia care are already overwhelmed enough without fear, instability, interrupted care, and added trauma. I strongly encourage families to stay actively involved, document everything, and pay close attention to how caregivers are spending their time while entrusted with vulnerable elderly patients. Be vigilant with companies that are supposed to support families in crisis, because continuity of care, professionalism, and compassion matter when dealing with elderly patients suffering from Alzheimer's.

I had the opportunity recently to meet with the Owners of the company. As another Home Instead…read morefranchise owner, I am glad to know other owners in the network care as much about their employees and the elderly in their community. This is not an easy industry in which to work, and it's nice to meet others who lead with their heart. Taking great care appears to just come naturally.

We chose Home Instead as it seemed to be the best option at the time. A Home Instead Exec comes to…read moreyour home and spends several hours understanding what your parent's needs are. Generally we were happy with the services however you still have to stay on top of the care givers who can be hit or miss. It takes a while to find the right ones and sometimes they are switched around without any notification and even, on occasion do not show up but the agency does find someone. You have to pay an initial deposit upon signing including a pre-payment or services and if you don't use the 24 hour shift rate, it goes to an hourly fee (we paid $22 per hour). The carers unfortunately don't even get half this amount. It is a business at the end of the day and they are there to make a profit. After nearly a year of using their services, we chose another option. We wanted our mother to get out of the house, go to senior functions, the beach, etc. Mother was a challenge to get up and out but the reality was that the majority of caregivers let her have her own way and did not take her out of the house - it was just easier that way. More like a babysitting service. We did not want this as she could sleep the entire day away if allowed. The two carers that we had most of the time were good, however we moved Mother to a secure environment in the end because we just felt she wasn't getting the stimulation that we wanted by having someone care for her in her own home. It is a challenging situation and every family is different but having Mother stay in her own home didn't work out for us.

I run a group of home care and home health agencies and sometimes we need help. CareAssist Services…read moreis the only agency we trust to help our patients in South Orange County because they have proved to us over time that the patients we send them consistently report back that they are getting excellent service. They are reliable and go the extra mile to make sure that shifts are filled with excellent caregivers every time. I should add that we have no financial connection to this company. I was just motivated to write a review because they have helped us and our patients many times and we trust them.

Finding someone to care for your loved one may cause a sense of anxiety, and I was so happy to be…read moreable to share CareAssist with my family! Cynthia performed a comprehensive assessment at our house, explained the whole process, patiently answered all our questions, and helped us deal with the long-term health insurance company. The communication flow with the CareAssist administration is open, and they are quick to respond. The angels who come to care for mom are caring, loving, and kind. They assist her with all her needs: bathing, bathroom, dressing, and other daily activities that she can no longer do on her own. With their help, she enjoys cooking and baking again, and in addition, she is teaching them crafting, something they do together throughout their time with her. Lastly, her confidence and self-esteem have become so much more positive. Thank you CareAssist for how you make mom's life so much better!

One of the best hiring experiences ever! Ms veronica is a very kind soul, has a calming presence,…read morewith a huge side of compassion! There is no questing her being absolutely perfect in her field:)

This is a really great place full of positive optimistic energy emanating from a great group of…read moretruly amazing people working together toward One goal .. Optimum care for their Clients and Employees"! What a Blessing it is to put Ourselves in their hands and to feel Safe and Welcome by Them"!! Gratefully Aida.

Eva and Ed have done a superb job staffing marvelous caregivers for my mom. Communication has been…read moreclear, and prompt. All questions and last minute requests have had a quick turnaround. I would highly recommend their service to anyone with a family member needing assistance.

Ed, Eva, and "Llene" at Agape have been wonderful to have as my father recovers at home following…read morehis hospitalization stay. In Feb 2026, I came across Agape Home Care. In conducting significant research into home health care agencies in the Irvine/Tustin area, I soon noticed Agape had multiple positive reviews. After giving Agape a call, Eva quickly responded back and she and Ed made themselves available to meet with me and my family. From the get go, they have been professional, responsive, and have worked with our schedule in order to provide quality care for my father. Furthermore, Llene has been such a blessing in our lives and has treated my father like her own father and we couldn't be more pleased. We are immensely grateful for this type of care and recommend you reach out to Agape Home Care should you need assistance for your loved one.

Advantage Health is one of the best hospice care. A big shout out to an amazing team (Abe, Anna,…read moreJessica, Tayleana) your kindness, empathy, support and professionalism means so much. The team has given my uncle the utmost genuine care, love and comfort on each visit and up till the very end. Abe has truly made the hospice transition very smooth and pleasant, he is always positive and encouraging. He made you feel like you are being taken care by family and not a hospice agency. The supportive was amazing. I am extremely GRATEFUL to Anna for her support and compassion every step of the way. Thank you so much team.

My father was on hospice for almost 1 year, Nerisse Matos was his hospice nurse. She was amazing…read morevery caring, kind & compassionate. She would text or call me during or after every visit with my father. Nerisse became our friend. She would listen to me when times were tough. I came to rely upon her for comfort & strength during the year she was with my father. She is also very knowledgeable in her work. It's not easy taking care of people when you know they're dying and how to handle their loved ones. After my father passed 2 months ago I've continued to stay in touch, she even attended my father's celebration of life. I miss her but know she is taking wonderful care of another person on hospice.

Kathy was absolutely incredible during my recovery from knee replacement surgery. Having physical…read moretherapy at home isn't always calm or quiet, we had adult kids coming in and out, two large dogs roaming around, barking , and plenty of other distractions but she handled it all with professionalism, patience, and grace. She knew exactly how to push me just enough to make real progress without ever pushing too far. That balance made all the difference. In just three weeks, I've made more progress than I expected, and I truly credit that to her expertise and encouragement. She's knowledgeable, compassionate, adaptable, and completely dedicated to her patients. I'm so grateful she was part of my recovery journey. Thank you Kathy !

I highly recommend GrandCare. My physical therapist was superb. He was excellent with…read morecommunication, always on time. He had excellent and appropriate knowledge to help me with various medical problems. We mainly worked on balance and strength. He taught me how to use my walker and cane better. I now feel safer going outside and even throughout my home. He was clear and concise instructing me. He answered all of my questions and addressed all concerns. Larry with GrandCare is an exceptional physical therapist. GrandCare made my in home physical therapy was a huge success. A++++ The BEST. LOOK NO FURTHER IF YOU NEEF PHYSICAL THERAPY. This is the second time I've used GrandCare. Reliable, knowledgeable and I was treated very well from my first phone call until I was much better. Thank you, Larry. You have helped me gain more insight and knowledge as to how to live a little differently but safer and easier.

Newport Home Care stepped in like a team of angels during a very difficult time for our family. My…read moremom had fallen and needed extra help, but was resistant to having anyone come into the home. Teri helped ease our concerns with compassion and practical advice. The first day Dana the caregiver arrived, my mom (& Dad!) were hooked. She was well trained, thoughtful, a "miracle worker" they said. We hadn't been able to get my mom in the shower, it was hard to help her sit in a comfortable position, there were many challenges, and Dana helped on so many levels with a smile and grace. Then when my mom's health quickly went south, I called Teri again to request around the clock care. Within less than 24 hours, Newport Home Care mobilized a team of caregivers who helped us take care of Mom with compassion and skill. We're very grateful for these people, their hearts are in their work.

I am a repeat customer of Newport Home Care and I have been quite pleased with their services from…read moremanagement to care providers. Terry, Care Coordinator, offered her knowledge, professionalism, and compassion in helping me navigate the bureaucratic healthcare system, a service well above her responsibilities! Additionally, she assigned very caring, experienced, and skilled caregivers whom I have thoroughly trusted to attend to my loved one.

I highly recommend Salus Homecare. We started with them in 2020 when my dad's health took a turn…read morefor the worse. I was the live-in 24/7 caregiver for both my parents and I needed help. Quincie Novella got us started with the process and from there we worked with the schedulers. Leticia was always responsive and her replacement Abigail was as well. We were very happy with all the caregivers and many of them were with us for long periods of time. (There was one CG we did not mesh with personality wise and a new CG was sent as soon as we notified Salus.) Dad passed in 2021 but we kept Salus as our provider to help me with mom as she aged after dad's death. Our last, and perhaps favorite CG was Rosie (full name Rosalinda ?) She is a gem and we had her for several years. We always looked forward to her cheerful personality and kind hearted nature. A truly caring person. Thank you Salus for having good employees who are all there to help people like us. G.Neal

We were recommended to Quincie Novella and Salus Homecare by Jewish Family Services of San Diego…read morewho have worked with Salus for over 17 years. When my mother reached the point that it was clear she required hospice, they were prompt, efficient, incredibly caring and thorough. The Salus Team allowed my mother to have her last few days at home and to pass peacefully with dignity. Can never thank them enough.