I am a registered nurse with my own business advocating for clients and providing care…read morecoordination. I was beyond impressed with one plus one. They provide you with a personal consultant who assists you to find a good match for the patient. They check in regularly and are very communicative which is one of the most important values to me. They are affordable as well and I definitely plan to use them again and again. My coordinator was Neca and she was so amazing at helping every step of the way.

On Monday, I used the contact form on 1-1 Care's website to inquire about services. After hearing…read morenothing for two days, I tried the email address listed in their contact information and sent the same inquiry again on Wednesday. It's Friday and I've still heard absolutely nothing. Not even an acknowledgment. No "Thanks, we received your email. Someone will get back to you." Or even a "Sorry, we can't help you." Just... no reply at all. I'd much rather be writing a review based on my experience with the company's actual services, but unfortunately they've apparently chosen not to give me that opportunity. My only experience with 1-1 Care has been being completely ignored, so I'm basing my rating on that alone. Have they gone out of business? Shut the office down for a week of summer vacation? Or maybe business is just so good that they can afford to ignore prospective clients. Is this the new normal? To me, this isn't a minor lapse. This is a business built on trust, reliability, and communication, where time is often of the essence and people's quality of life and health are at stake. Completely ignoring multiple inquiries over the course of a business week strikes me as careless and irresponsible, and a failure to get even the basics of customer service right. I'll leave it up to anyone reading this review to decide whether this complete lack of response, and seeming contempt for a prospective customer, might be indicative of other aspects of the way this company does business.

Easy to work with, professional. I have peace of mind when I'm at work knowing my father is safe…read moreand his needs are being met.

We arranged for home health care for a 74 year old man who was just discharged from the hospital…read more The first night the caregiver came and was attentive. The second night No one came at scheduled 9pm. After hours of phone calls a caregiver came at 11;30 pm. She woke the patient and wife at 7am to to give the Breakfast instant cereal that I had set out. When she arrived in the middle of the night I specifically told her not to wake the patient and not to serve breakfast unless he woke and requested it. The third night the original person came. As on the first night I gave a wide kitchen chair with arms and a pillow to maker it softer. I had discussed this specific arrangement when the care manager came to start the service documentation earlier in the day. The caregiver choose to sit in another room in an easy chair. No emergencies happened that night. The next night she again chose the easy chair and did not hear the extremely loud beeping of the infusion machine error alert. By the time she arrived in the bedroom the patient was sitting on the side of the bed trying to fix the machine. They moved into the kitchen where the patient was trying to phone help. At this point I appeared while the home help person leaned against the refrigerator reading her cell phone compared with agencies I've worked with before for home health this was the worst experience.

I had outpatient surgery and was told someone needed to stay with me for eight hours afterward…read more Since I don't have family or friends nearby who could take time off work, I looked for a home health aide service and found California Seniors Care. The overall experience was very smooth--from meeting the care coordinator Natalie and signing the forms to making final arrangements by text. Everyone here was warm and helpful. A special shoutout to my caregiver, Candy, who was lively and fun. After I got home, I slept for a couple of hours, and when I woke up we chatted--the conversation helped me stay alert and shake off the grogginess from the anesthesia. Being Chinese, Candy understood my needs at home, and that cultural awareness was especially comforting while recovering on my own. Hopefully I won't need surgery again--but if I do, I'll be calling California Seniors Care!

I am so grateful that I found this medical transportation service. From the very beginning, making…read morethe appointment was easy, and Danielle, who answered the phone, was so kind, patient, and helpful. She made me feel that my dad was in good hands even before the ride began. Natalie Nelson was the wonderful person who picked up my dad from the hospital. She arrived earlier than our scheduled time and even texted me, saying, "Take your time." That meant so much to me because I knew she understood how stressful a hospital discharge can be. The hospital process was extremely slow, and Natalie ended up waiting for more than 45 minutes. But she never complained or showed any frustration. She continued to be so warm, patient, cheerful, and compassionate. What touched my heart the most was what my dad said afterward. He told me, "This lady is so nice! How do you know her? Is she your friend?" That says everything. Natalie treated my dad not like a new client, but like an old friend she had known for years. Her kindness was genuine, and I could feel that she truly cared about my dad--not just as a passenger, but as a person. During a difficult and stressful day, her compassion brought us so much comfort. I will never forget how she treated my dad with such dignity, patience, and kindness. It truly touched my heart. Thank you so much, Danielle and Natalie, for making a difficult day a little easier for our family. I wholeheartedly recommend this service to anyone who needs medical transportation. You will be in caring and compassionate hands.

We had an outstanding experience with Family Matters, and I wanted to share this review because…read morethis is what exemplary care should look like. My 75-year-old mother underwent necessary brain surgery three weeks ago. Three days before surgery, she had a ground-level fall, tore her rotator cuff, and sustained a small fracture. Because the surgery could not be deferred, she proceeded as planned but required significant care at home afterward. She had been fully independent, and although she lives with my father, the caregiving needs were beyond his comfort level. I was able to help for a few days after her discharge, but it was clear they would need additional support for her to remain safely at home. The hospital nurses were wonderful, but my mom needed assistance even with basic tasks like repositioning in bed and using the restroom, as her left arm was immobilized. Our hospital care coordinator connected us with Amy, the client care manager for Family Matters, who met us at home right away. She performed a thorough evaluation and took the time to understand my parents' needs and preferences. Almost immediately, we were connected with KJ, the Director of Operations, who coordinated the caregiving schedule. She ensured an excellent match with caregivers and that coverage was consistent and reliable. Communication was seamless--KJ was always responsive and proactive with updates, and we never felt out of touch. My mom especially wanted to recognize her primary daytime caregiver, Maria. Maria was attentive, warm, and incredibly experienced, with over 20 years in caregiving. She is also an excellent cook and was especially skilled in helping my mom with more vulnerable tasks like showering. The other caregivers who supported nights and weekends were also wonderful. The team clearly put thought and care into matching personalities and backgrounds, which made a meaningful difference. Over the following weeks, my mom gradually regained her independence, and we were able to scale back care smoothly. The team made adjustments easy and seamless. We would absolutely use Family Matters again. This was our first experience with a caregiving service, and we were initially apprehensive, but they made the entire process easy, supportive, and reassuring. We would use them again in a heartbeat.

Managing my father's 24/7 caregiving across three agencies on top of everything else has been an…read moreenormous undertaking especially while working a demanding full time job. Even more challenging is finding caregivers you can truly trust during such a vulnerable stage of life. A very special thank you to Family Matters, and my father's caregiver, Sade. He is under hospice care with advanced dementia, and can barely speak. Sade is consistently patient, and kind, and gives me complete peace of mind whenever she's caring for him. Most importantly, she engages with him and makes him feel seen. This is in sharp contrast to other caregivers we've experienced who are often on their phones and treat him as if he's invisible. I'm also especially grateful for KJ who manages the caregivers and scheduling. While other agencies haven't taken the time to meet my father or me in person, KJ made it a priority to get hands-on training to fully understand my father's caregiving needs. Because of this, she's been able to step in to provide training and support which is a huge godsend given my limited bandwidth. She even proactively revised the caregiving shift note template to make it clearer and more helpful for our caregiving team. Family Matters has truly exceeded our expectations because they understand the real meaning of caregiving. On top of that, their participation in the Veterans Assistance Program, which requires stricter qualifications provides an added layer of confidence and experience.

Redwood Hospice truly the most amazing godsend that anyone can imagine. Prior to my Mom entering…read moreinto this service, I had preconceived ideas about hospice as 'useful' but 'not something to be spoken about.' I could not have been more wrong. Dr. Joshi takes the time to meet with the family which is unprecedented in this field, and his kindness and serenity meant so much. Dindo Bustrillos was my Mom's nurse and it's hard to fully articulate how wonderful he was, is, and always will be!! His expert knowledge, compassion, patience, good humor, and beauty of spirit were there every day, and I mean EVERY day!! His medical knowledge is bar none - simply outstanding. And, his nurturing presence made such a huge difference as the days wore on and became more difficult. I don't know how Dindo is able to retain and exude joy and caring in such a difficult profession -- the fact that he can hold so much and help during the most harrowing times in such an impactful way is astounding. Thank you so very much to Dindo and Redwood Hospice for your help during the most difficult life transition I can imagine. I am forever grateful.

I was referred to Redwood Hospice from the local hospital where my father was getting care and…read moretransitioning to hospice care. We had to move very quickly as he was being discharged and it was quite stressful, but the Redwood team contacted me right away and recommended some care facilities that provided hospice care and we found a really wonderful place. Although my father passed shortly after he arrived at the care facility, the facility and the Redwood hospice provided wonderful care and made him comfortable and for that we will be forever grateful. This facility also provides constant follow ups just to see how our family is doing and whether we need grief counseling and support. I appreciate the care and effort they put into meeting and supporting their customer's needs. Thank you so much!

Amazing healer. Tiffany treated me for my muscle and chronic right shoulder pain. I have been…read moreexperiencing shoulder pain since 20 years ago from a bike accident. I found Tiffany's Healing World through her YouTube and looked at her website. I booked online and was able to speak with Tiffany about the treatment first. When I went for treatment we had a brief overview of a tailored treatment plan for me and she was able to begin using her techniques to reduce the muscular inflammation I had. I have years of scar tissue build up and it really helped to have a hands on experience. I also experienced Reiki for the first time. It worked really well for my pain. I understand that Reiki is a common practice that stems from the use of natural energy around us to help us heal. She did not need to touch me for the Reiki to work, it was an amazing experience. I will definitely be going back and working with Tiffany again. Thank you!

From the owner: Welcome to Tiffany's Healing World, the place where you will feel your stressors melting away, your…read morepain will slowly disappear and be replaced with ease and well being. Here, Reiki healing is our top service. Please visit my webpage to get more information about Reiki. tiffanyshealingworld.com

Today I reached out to Affordable Senior Care in an effort to help a senior family member secure…read moretransportation in order to see his son who is in a nursing home while on hospice. The senior family member could only get a ride to the facility after visiting hours and was turned away from visiting, as no exceptions were granted. Patricia at Affordable Senior Care was exceptionally kind and generous with this family, making services available to them that would allow them to visit with their terminally ill loved one during visiting hours. I am so grateful to Patricia and Affordable Senior Care for their kindness and generosity to families in need!

Marijeanne is absolutely the best person to talk to at Affordable Senior Care. She was wonderful…read morewhen I was looking for care taking of my daughter's father. She was knowledgeable, caring, professional, and efficient. I highly recommend working with Marijeanne for senior care.

We located Ivy Park at San Tomas after urgently needing to find a place for a close family member…read morewho was moving from a skilled nursing facility to assisted living. We were in a rush to complete the move, and Kayla from Ivy bent over backwards to make it happen in less than 48 hours and over a weekend. She even came in on her day off to help us get everything taken care of. The place has been really nicely remodeled. Everything is clean and well maintained. The grounds are also very nice. Key for us was the fall detection equipment that they have. It gave us comfort that any fall would be detected promptly. This was important as we knew that our family member was a fall risk. It was also great that they have an onsite nurse who could handle complicated meds that were changing every few days as well as glucose testing that needed to be performed multiple times a day. The chef they have is amazing. The activities coordinator is really caring and personable, and everyone who works there is pleasant. They were very accommodating to all of our needs, which was great. I could not have asked for a better experience!

My mother has been there for about a year and a half for memory and assisted care. Wonderful and…read morecaring staff. Great food and proper professional care.

My father had a spinal injury a couple months ago and we came across Loving Caregivers after…read morelooking for caregivers in the area. They have been amazing since day 1 - from meeting with us in the hospital before discharge to working with us at home - we had various caregivers for mornings, afternoons and weekends. LC is professional and their communication turn around is very quick. They were able to accommodate us as our schedule changed and changed again and supported us through our different needs. The caregivers assigned to us were professional and sweet. They were able to build relationships with my family in a very short time. We are very fortunate to have found LC and would recommend them to anyone who finds themselves in need of caregivers!

From the owner: Let our most trusted caregiver take care of you.read more

this. company stay away. in my case they sent over already injured people (pregnant lady who was…read morehaving vaginal bleeding, a person who lashed out at me and said she had turrettes, and another who had dental problems needed surgery for a hernia, constantly on her phone and was vrry fast to tell you all of her problems as well as what she wanted you to order her to eat from doordash). also when i let their scheduler know she said i have to stop giving her bad habits. never met my scheduling needs (ever) people calling in sick, and i would find my caregiver laying down in my living room. this is just my experience and what happened to me. after i reported this the lady alex started yelling at me and blaming me for their misconduct :( either way this sick person is looking somewhere else instead

My neighbors physician recommended Home Instead Senior Care for her mother after she was at Vasona…read more We are very close to her. She was very grateful for the service provided. I can't remember her name....I think it was Lily? She was very helpful and ensured all the details were 100% correct. I had a concern on a Saturday am. When I called I left a voicemail I got a phone call back in 20 minutes. Pretty quick for a weekend. Now I can just text anytime.