Complete disaster. The nurse who did the initial assessment warned us that they were having…read moretrouble finding staff, and it went downhill from there. The first caregiver they sent had no idea what she was doing. The second one who came the following week stayed for less than an hour, then announced she was leaving and simply drove away. The management was not apologetic.

These guys are great! From my first contact, they were professional, kind, thoughtful, and…read moreefficient. My driver, Shazia, was the absolute best! I'm pretty particular, and she accommodated all of my requests. I wouldn't hesitate to use them, again. Thank you guys so much!

It isn't often that I have an opportunity to write a sincere appreciation and thanks for…read moreoutstanding services! However, Virginia Home Care Services has given me reason to do so! Virginia Home Care Services is one of the best in their industry with countless outstanding aids and physical therapist! They are attentive and responsive to not just the needs of the family but more importantly, ensuring the patience has the right aid to meet their healthcare needs. You can imagine after a major stoke - the needs of my mother being many! However, Virginia Home Care Services met the challenge with several aids conducive to my mother's personality and new life changes. This was extremely important! They held my mother's hand every step of the way! They accompanied her to appointments and provided the necessary reassurance that everything would be ok! From Lovia, Reighn, Sophie, and Hannah (physical therapist) and others interaction with my mother, she's happier, more conversational, and motivated to reach and surpass all goals. More importantly, my mother considers them family and as she says it best, "I love you" . And you know what, I couldn't be more appreciative! This Agency and their employees - including back office administrative staff are phenomenal! Saiid - the owner is always readily available and responsive (I mean like within minutes or the hour, literally) I say all this to say, if you are considering a home healthcare agency for your dear loved ones, I HIGHLY RECOMMEND VIRGINIA HOME CARE SERVICES! They are beyond exceptional! -- Tanya T.

My biggest concern is PRIVACY…read more It is extremely concerning that some of their employees (at least one that I know of for certain) seem to think nothing of sharing clients' personal information, photos, and even details of their homes and property on social media. This is a serious violation of privacy and raises significant safety concerns. I have proof, just look on Facebook. There are far too many instances of private photos and information being shared by one of their employees. I also find it concerning that this employee appears to enjoy receiving gifts from clients and then posting about them on social media. Regardless of the quality of care they provide, clients' privacy, dignity, and safety should always come first. This behavior is unacceptable and needs to stop.

Homewatch was the perfect place to get the help I needed for my father. I needed help taking care…read moreof my father for a month while he was living with me. I can't tell you how much we loved the help we received. My father has Parkinson's and his mobility is limited. The care giver, whose name is Paulina, was amazing! She came before her scheduled time on each visit and developed such a great relationship with my father. She bathed him, took him for walks, ironed his clothes, made his bed, arranged for his food and had great conversation with him. She was an Angel and having someone like her to care for my father was something I will never forget. Everyone at Homewatch from Tim the owner to all the staff were so kind and understanding and worked with me on any schedule changes or additional needs. I hope to employ their services when my father visits next!

My mother passed tragically in July of Glioblastoma, her illness was a rollercoaster. I am still…read morein contact with the caregivers from Homewatch who were amazing and empathetic people. Again, I highly recommend this company to you.

This Arlington-based franchise operation (zip code 22202) is a FRAUD. Do not believe any of the…read morereviews on this website or any site associated with this agency. If you love your loved ones and truly care about them, STAY AWAY AND BEWARE of its modus operandi. First of all, one of their modus operandi to RAISE THE HOURLY RATE, they tell you their caregivers (CG) are on double time (even if they are not) and that "the owner wishes to meet you half-way by charging you $50 per hour." If you wish one of their CGs to come back or if you say good things about a CG, the rate goes up! They said, I am horrendously "picky" when it comes to CGs. In truth, they should be embarrassed. For $36-$76 per hour, I expect a top notch service - all their CGs barely do nothing!!!! Synergy Arlington NEVER SCREEN their caregivers (CG). The CGs they sent were SMELLY (with the exception of one who came in the evening between 4PM-8PM, they all smell like SKUNKS), super late, unprofessional, unreliable, highly opinionated, and the majority had no clue on what they are doing. Synergy's schedulers, Filipina office manager, and owner are just as BAD. The Ghanaian office scheduler is very dismissive, highly insensitive, and lacks candor. For example, she wants you to work with her schedule instead of the other way around. In her inability to find a CG on the time slot I selected, she insisted that I accept her proposed schedule. Turns out, she was LYING. It was just a ploy, and I caught her red handed!!! She ended up going back to my original schedule because from my conversations with the CGs, my schedule was easy to fill as they prefer to either work their normal job or whatever they chose to do. Of course, this Ghanaian officer person never apologized. In a separate situation of her inability to carry out the spirit of the contract of the care service, she insisted on me accepting a male CG even if I preferred a female CG. Talk about unprofessionalism and allegedly being #1 in the care industry, this Ghanaian office queen is very needy and cannot get her acts together. There was not a day that she did not call or sent me text messages more than once. OMG. Such a work of Art with a capital "A." Yes, NONE of the officer personnel, including the owner use a professional email address. All of them use "gmail." None of the CG uses a uniform so you can easily identify them!!! When I raised my concerns to the office manager, nothing happened. When I reached out to the owner, instead of finding a solution, he offered to supposedly let me go as if I was unprepared to cut ties. That confirmed my suspicion that all the office personnel were working at the behest of the owner. Yes, I had been researching for weeks, however, at that time, I was being careful and reading the service agreement for legal actions. When I first read about Synergy, I thought they could be trusted, or they were that good because all the reviews were way up there. They are nowhere close to these reviews. In fact, all these reviews are FALSE!!!!! Perhaps, it is right to say, they wish they are this good. On the scale from one to 10? I rate them NEGATIVE 10 or 100. So, when the owner offered to clear me out of the contract, I never hesitated!!!! The following day, I had a different agency start right away, that quick and I have never been soooooooooooooooo happy. I wish I had found this agency instead of Synergy. Because of this bad experience, I do not think I will overcome my PTSD with this franchise. The fact that Synergy allows this operator to continue to exist, they also failed. They do not conduct due diligence. It is clear to say they are all about the money, not about care as they seem to advertise. I will NEVER reach out to Synergy even if it is the last franchise operation in the face of this earth. DO NOT BE A VICTIM. NEVER BELIEVE ALL THE SPARKLING REVIEWS. SYNERY IS TERRIBLY BAD-BAD-BAD.

I had a more invasive foot surgery than I expected. My recovery was 30 days reclined and on one…read morefloor. After 2 weeks of family helping I decided to meet with Janet Barnett to go over what to expect if I employed Synergy. I did not need much or So I thought. Synergy assigned Nicole to me and she was so easy to have in the house. Her kind manner put me at ease. She initially reminded me of my meds. She did my laundry upstairs, picked up kitchen and continually made sure I kept hydrated. She also made simple meals. Her picking up the area I was in was a gift since I was frustrated I could not. After 21/2 weeks I was able to walk more and did not the extra help. I felt confident with Nicole and would recommend Synergy and Nicole without a doubt.

I'm an employee at HomeWell Care, and I absolutely love this company!…read more This is honestly one of the best employers I've ever worked for. HomeWell truly cares about its employees, and it shows. Julia is amazing! She always goes above and beyond for the caregivers. There has never been a time when she hasn't tried to help me--whether it was adjusting my schedule or finding the best care team to work with. She genuinely cares and always advocates for us. Denise, the owner, is phenomenal as well. She works hard to support her employees and create a positive work environment where everyone feels valued. If you're looking for a company where you can grow, feel appreciated, and be part of a supportive team, I highly recommend HomeWell Care. You won't be disappointed!

Let's get to it... If you're reading this review, you've got a loved one who needs extra help. We…read moredid some comparison shopping and I can tell you, with no doubt whatsoever, HomeWell is the place you should go for companion care. Bruce Dincin is a caring, accessible, relatable and compassionate individual - he and his team matches up ideal caregivers for your loved one. We continue to be friends with my mother's caregiver, even though my mother has now graduated into a community and we no longer need regular help from HomeWell. We can't thank Bruce and the HomeWell team enough for taking such great care of our mom. But what we CAN do is leave an honest review. In fact, I'm not sure why you're still reading this. Contact them and get started. I'm serious, do it -- for the care of your loved one and your own peace of mind.

We used the Silver Spring branch of Specialty Care Services and had nothing but wonderful…read moreexperiences with this organization. Venise helped coordinate all of needs while assuaging all of concerns and our care giver, Yancy, was a gentle, ameliorating soul who was always kind as she was helpful.

We absolutely love Lorraine, she is wonderful and makes such a difference in our lives. Her…read morepositive energy, compassion and professionalism gives me peace of mind every day and makes a challenging situation feel manageable. We could not have asked for a better or more dedicated caregiver for my brother. Thank you!!

Too many call outs make using this company stressful. We had Options for Senior Care America for…read moreabout 6 months to care for my dad and we experienced a high volume of call outs, change in aides, and ended with the last no call, no show. My dad has chronic illnesses and cannot manage himself when these unexpected gaps in care occur, which causes stress to the family . Management was responsive but unable to offer long term solutions . I recommend that Options for Senior Care America develop an accountability culture and hire more qualified aides or a contract to maintain continuity of care for their clients . If you do not need reliability then they work, if you do, it's a risk .

Options for Seniors was so quick and easy to work with! I requested service for my father while he…read morewas still in the hospital, and was set to be released with no plan in place for him at home, but they were fortunately able to pull together a care plan and find a nurse who moved in with my parents that very next week! His nurse has been a godsend to both of my parents, but especially my father. He's very limited in functioning, and she helps him all day, every day! She also cleans up after him and cooks for both of my parents, since my mother isn't really up to that challenge anymore. I would recommend Options for Seniors to anyone looking for in-home permanent (or temporary) care!

My son's support coordinator contacted Assured for respite care for my adult son who is autistic…read more The care was for one day so that I could have an urgent medical procedure I was told to contact Assured and I spoke to the contact person. She asked me to call her the next morning. This was on a Monday and my procedure was scheduled for Thursday. I did call her the following morning and she said she would call me later in the day She did not call me even though she knew I wanted to schedule a time on Wednesday for the caretaker to make a home visit and meet my son so I would not have to leave him in the care of a stranger By 630 am Wednesday morning I was 24 hours away from my scheduled procedure and emailed the support coordinator that I could no.longet longer wait to be contacted by Assured and had made other arrangements. At 3:25 pm that day I was contacted by Assured from the parking lot of my building for a home visit that had never been scheduled and that I was no longer available for. The woman from the agency raised her voice to me and was argumentative but still expected to be let into my home. It was a traumatic experience for me just 24 hours before my procedure and a heartless way to be treated. I had to give this review a star in order for it to be posted but what they really deserve is a giant X.

Assured is a wonderful service oriented provider filled with a staff of caring, loving, dedicated…read moreprofessionals. They have been working with my daughter for well over a year and she has made tremendous progress under their direction. She is well taken care of and I could not recommend the folks at Assured more highly. We are so grateful for their dedication to, and support of, my daughter.