While it has been over a month since my visit to SW, I would be remiss if I didn't leave a review…read morefor quite possibly the best customer service I've ever received while in a pinch. I desperately needed paint for my contractors by the next morning, but Yelp and Google had different times listed for when the store closed. When I called, luck would have it that the shop was closing in 15 min but Daniel the CSR said he'd be able to help me if I got there quickly (I only live a few min away). As soon as I entered, I gave him 2 custom swatches I had brought from another place and he was able to guide me to the closest matches. While not perfect, I was already satisfied with them given my desperation but Daniel went above and beyond and literally created new batches of paint that matched my original swatches, even though it made him stay a little longer after closing. I felt so bad to inconvenience him but he was so gracious about helping me. On top of all that, he applied promotional discounts I wasn't even aware of and offered to help take everything to my car. I will need paint again for another area of house renovation soon and I know where I will be going to purchase. Sherwin Williams management, if you're reading this - buy this man lunch and give him a raise! :)

So I came in just now and ordered 10 gallons of paint.. the person Daniel was incredibly rude! It's…read morenot often I run into an employee so rude! He was short with me like I was bothering him.. I cannot imagine anyone putting up with this rude and unfriendly behavior! And for that reason I give this rating! The store and product is good! The employee named Daniel here is not!

No wonder this place is soo empty. One person working. No acknowledgment. Zero customer service…read more I live walking distance from this place and should had kept drive to HomeDepot!!!

Good prices and excellent customer service, good deals on water base paints ,rollers ,brushes and…read moreexcellent color match on paints West Covina Sherwin Williams is my prefer store close for work

Everyone in the store seems very friendly and always asking if I need help, greeting as I enter the…read morestore. Easy and clean, a lot of help from colleagues. I normally go there a few times a month to pick up gloves for my wife's business. Great shopping experiences.

Be careful... this location does NOT honor their posted Pricing.... Very disappointed as a Club…read moreMember

This is not a criticism of the store locations, but rather a criticism of the company's systems and…read morefollow up. We're doing a bathroom remodel and the wife finds Ferguson carries a valve kit and trim kit that she likes. I call on a Friday morning and the sales rep tells me it's up in Stockton, CA but can be on hand and available for pick up on Monday around noon. Perfect. I make arrangements for the plumber to come out Monday afternoon. I'm told I'll get a message when the product is ready for pickup. Not hearing anything I called and spoke with another rep who informed me that the order never made the delivery truck, but would arrive today; Wednesday. And so l called mid-morning today only to be told initially I wouldn't get the part for another 7 days. After I raise a little Cain, I get patched through to someone else who says the parts left Stockton and may arrive today, but perhaps tomorrow. The rep says that she'll reach out and get a definitive answer by end of day and when the clock nears 5:00 p.m. I call to follow up. I get routed to another rep who looks up the order and tells me the order arrived and I could have picked it up today to have it installed. Not sure why that had to be so hard and why a rep would have promised Friday if that wasn't doable. I might not ordinarily care except I've got a contractor who is now delayed in completing the job and that costs me money.

Service is unbelievable, the three gentleman that work the counter really know there stuff…read more Always help out with ordering stuff and are always willing to bring material out to your vehicle. They always have some good music playing. My favorite ferguson to go to..

I'm a contractor and I bought a hot cold stem for a shower renovation…read more Spoke with the guy who was helpful in trying to identify an aged unmarked stem I asked him clearly if it doesn't fit can I return it, he assured me I could as long as it wasn't used. I opened the plastic and it didn't work out nothing on the stem indicated wear or use I put it back in the plastic it came it and ended up having to replace the entire thing shower. Went to return it and the gentleman said no without making eye contact and pointed at the sign that said no returns or refunds. Over 12$ they lost any work I would bring to this local plumbing spot. I will be driving to red supply in Pasadena where they were more professional and had a better knowledge.

Been a full-time plumber for 10 years and have been to plenty of supply houses, but this one is by…read morefar one of the worst experiences I've had. The guy helping us, Julian, must've woken up in a bad mood because the customer service was terrible. You could feel the attitude right away. I kept it professional on my end, but he definitely made the whole place look bad. On top of that, they charged $2.95 per shoe cover--per shoe, not even per pair. Me and my partner needed them so we bought them, but that pricing is crazy. Overall, this place is just not it. Don't recommend any plumbers stopping by here. It was Black Friday, and when we commented on why the place was dead... yeah, we meant it.

Had some old paint to dispose. I had a difficult time finding the correct building but one of…read moreworkers pointed me to the right location and actually took the paint containers from me.

Real convenient way to dispose of left over paint. A bit difficult to find what drive way to pull…read morein to. They have a few building at the door of this cul de sac. The staff is super busy. The lady in the office was super helpful and told me where to go. The guy in the work area, he barely spoke, simply asked what I had, how much, and said put it there. This was a good thing because I drove up unloaded the paint can and drove away. Place is super organized and they do have a retail front where they sell the recycled paint.

I love this paint store! They carry Farrow & Ball, some Portola Paints, Benjamin Moore, and…read morehopefully Donald Kaufman Paint is coming soon. It's looking promising. They are well stocked with supplies. There is a table to spread stuff out on that really comes in handy when comparing color swatches and taking photos of possible combinations. Best of all, the staff are so friendly, helpful, and down to earth. If you need to quietly browse over and over (paint is so tricky to get right), they give you the space to do that. If you need a lot of hands-on help, they will absolutely do that too. One time I came in with such a long list of specific color chips to find. Two people went to work pulling the chips for me. I thought I would be in there for a couple hours searching for all those chips. They got it done in 15 minutes! Thanks Catalina Paints!!!

I always get paint from here. Always quality paint and other items. Very helpful when I had…read morequestions related to their paint.

Went in to replace some old worn out faucets. Pacific Sales is my go to place for appliances,…read morebathroom faucets, etc. etc. etc.. Having worked with Joseph Nanez previously on other orders, he is my go to Guy. Joseph is very knowledgeable in the plumbing department. He pretty much knows the ins and outs of every product that he sells. Joseph is very patient, honest and very understanding when you have a lot of questions or issues with your plumbing problems. When Joseph says he will call you and let you know what is happening with your purchase or ordering parts. Joseph is a man of his word and has always called me back and let me know what is going on with the products we've ordered. Joseph is a valuable employee and I hope Pacific Sales knows that, and if I could I definitely would give him more than five stars.

Our refrigerator retired after almost twenty years, so my wife and I went back to Pacific Sales San…read moreDimas to buy a replacement. Joe (Jose) answered all of our questions and confirmed that the Sub-Zero we chose would fit the opening made for our KitchenAid. Joe worked with Sebastian at the customer service desk and the manager (I omitted the ask his name) to give us their best price. Deal done! 5-star service start to finish. Always a good experience. Oh, it fit perfectly! Thanks Joe and Sebastian!