Came here to get samples since our painter uses Dunn Edwards. Needed to match a couple of colors…read more Jelina was super helpful and even made more suggestions that actually may be the winner! Great service and fun personality!

Really don't know what to say about this place. They do…read moretake quite a long time to get your paint ready from small samples to gallons or larger. Perhaps I should have walked in and out burger and got to nice animal style double double while I was waiting. Most of the ladies here are friendly except for the cranky dark haired supervisor. At first I thought it was me... and I also thought it was a one-day experience with that supervisor, but it appears that's her daily attitude with no smiles to all the customers. So I just tried to come when she's not there. Although it's a interesting paint place with ample parking in back lot, I doubt I'll be back. There's two other paint places close by. One by the 7/11 store on Azusa Avenue and the 10 freeway and the other one right next to the Norms Restaurant on Azusa Avenue. I'll be trying those

While it has been over a month since my visit to SW, I would be remiss if I didn't leave a review…read morefor quite possibly the best customer service I've ever received while in a pinch. I desperately needed paint for my contractors by the next morning, but Yelp and Google had different times listed for when the store closed. When I called, luck would have it that the shop was closing in 15 min but Daniel the CSR said he'd be able to help me if I got there quickly (I only live a few min away). As soon as I entered, I gave him 2 custom swatches I had brought from another place and he was able to guide me to the closest matches. While not perfect, I was already satisfied with them given my desperation but Daniel went above and beyond and literally created new batches of paint that matched my original swatches, even though it made him stay a little longer after closing. I felt so bad to inconvenience him but he was so gracious about helping me. On top of all that, he applied promotional discounts I wasn't even aware of and offered to help take everything to my car. I will need paint again for another area of house renovation soon and I know where I will be going to purchase. Sherwin Williams management, if you're reading this - buy this man lunch and give him a raise! :)

So I came in just now and ordered 10 gallons of paint.. the person Daniel was incredibly rude! It's…read morenot often I run into an employee so rude! He was short with me like I was bothering him.. I cannot imagine anyone putting up with this rude and unfriendly behavior! And for that reason I give this rating! The store and product is good! The employee named Daniel here is not!

What a scam!!! I…read morewent in to get an electric chainsaw price in big bold print was 38 dollars so I went to pay they charged 74 Dollars so I asked the cashier why She said there are 2 prices one for members and regular prices which is in very small print so a couple of questions why post 2 prices instead of just giving a discount card to make It more clear its clear now it's a bait and switch what a scam also the cashier was extremely rude trying to point out my mistake for not observing there small deceptive practices so it's time to take legal action in the form of a class action lawsuit not for money but to take a stand against false and misleading marketing and pricing and hopefully they will train employees of the company to be better at dealing with customers rather than being so combative so stay away from harbor freight or join the action

It definitely is a smaller location than the one in La Puente, but no real issues from me here…read more I generally don't go to Harbor Freight to get tools for use outside of what they'd be needed for for cosplay making purposes, so what I did see here was in stock for what I would deem useful for myself. The cashier was helpful and friendly and let us know that with our membership and purchase we could get a tape measure that was 4x the price of the tape measure we bought. Harbor Freight is insane guys, but I digress. Decent location.

It is truly unfortunate that I have to leave a negative review for Bill Wright Paints & Supplies…read more On 9/15/20, I was referred to Bill Wrights for a custom BMW Carbon Schwartz paint. I needed the paint in a spray can, since it's difficult to locate someone who does such a thing I was excited to find this shop. Upon entry, I was greeted by a kind, welcoming, and passionate individual who turned out to be the owner. The owner went above and beyond to accommodate and make sure I was happy with the paint and service. During my first visit the service was spectacular. During the spray, I had some issues with the can spitting out the tip. Understanding that due to the hardner the tip was clogging up, however, once cleaning the tip didn't resolve the issue and the second can simply be stopped spraying I contacted the shop. Now, this is where my whole experience was changed to a negative one. The man answering the phone and working in the shop had absolutely 0 customer service, willingness to help, or fix the issue. Instead, he began to lecture me, argue, and deny any resolution. After realizing that this was a pointless conversation, resulting in an argument and seeing no resolution from his end. I stopped and said ok fine ill pay for the new cans to be mixed, accepting that I was a complete idiot who for the first time ever picked up a can of spray paint. Today, the final straw and reason for this negative review. The 3 new cans I picked up and spent $100 on, not including the 100$ I spend the first visit we're mixed completely different from the original. Yes, there was a sticker placed on the can by the owner to make it all look professional we're ignored. The new cans just had the paint code "416" written in sharpie. The difference in the mixture is a major one. Per the second visit where I was made to look like an idiot, I followed his direction and immediately stopped using the spray. I went to the shop today hoping that maybe today I will have a better experience. Boy was I wrong! He took absolutely no accountability, shouting it's the same paint code. I said sure but mixed differently. He argued and shouted not even attempting to simply re-do the cans. There's nothing I can do and there is nothing wrong with the cans. The pictures I showed him were ignored to well this doesn't prove anything. Really? When you can clearly see the depth, flake, and shine in the paint mix by the owner and the dull purple looking no-flake mix by you. This doesn't prove anything he argues, I'm not gonna fix anything. I asked him is this how you really tread customers? You made a mistake fine all I ask is for you to remake it. Asking for the owner or when will he be in resulted in keep checking like I'm just supposed to put all my plans aside and wait. When did I ask him if a negative review really worth proving his point? He replied I don't care! When told that I can call the bank and file a chargeback, again all I got was so what do what you want. I'm not looking to bash any business especially one that I know deep inside runs completely different by the owner. I don't want to file a chargeback or bring any negativity to the owner who worked hard to achieve a great reputation. I would love to continue doing business here being that's it's difficult to find a shop who does provide this service. I'm willing to change this review to a positive one. All I want is for the mix to be done correctly as it was the first time. There is absolutely no reason or excuse to treat customers this way. A satisfied customer will bring his business back to you instead of a negative review and potentially losing future customers. I'm truly hoping that my first impression was not wrong!

Came in and purchased a mask with a zipper they were really cute but a little too big on me . The…read moreplace deals mainly in paint and it looked like they had quite a few options to choose from. The employees were really nice..

This is not a criticism of the store locations, but rather a criticism of the company's systems and…read morefollow up. We're doing a bathroom remodel and the wife finds Ferguson carries a valve kit and trim kit that she likes. I call on a Friday morning and the sales rep tells me it's up in Stockton, CA but can be on hand and available for pick up on Monday around noon. Perfect. I make arrangements for the plumber to come out Monday afternoon. I'm told I'll get a message when the product is ready for pickup. Not hearing anything I called and spoke with another rep who informed me that the order never made the delivery truck, but would arrive today; Wednesday. And so l called mid-morning today only to be told initially I wouldn't get the part for another 7 days. After I raise a little Cain, I get patched through to someone else who says the parts left Stockton and may arrive today, but perhaps tomorrow. The rep says that she'll reach out and get a definitive answer by end of day and when the clock nears 5:00 p.m. I call to follow up. I get routed to another rep who looks up the order and tells me the order arrived and I could have picked it up today to have it installed. Not sure why that had to be so hard and why a rep would have promised Friday if that wasn't doable. I might not ordinarily care except I've got a contractor who is now delayed in completing the job and that costs me money.

Service is unbelievable, the three gentleman that work the counter really know there stuff…read more Always help out with ordering stuff and are always willing to bring material out to your vehicle. They always have some good music playing. My favorite ferguson to go to..

Had some old paint to dispose. I had a difficult time finding the correct building but one of…read moreworkers pointed me to the right location and actually took the paint containers from me.

Real convenient way to dispose of left over paint. A bit difficult to find what drive way to pull…read morein to. They have a few building at the door of this cul de sac. The staff is super busy. The lady in the office was super helpful and told me where to go. The guy in the work area, he barely spoke, simply asked what I had, how much, and said put it there. This was a good thing because I drove up unloaded the paint can and drove away. Place is super organized and they do have a retail front where they sell the recycled paint.

I love this paint store! They carry Farrow & Ball, some Portola Paints, Benjamin Moore, and…read morehopefully Donald Kaufman Paint is coming soon. It's looking promising. They are well stocked with supplies. There is a table to spread stuff out on that really comes in handy when comparing color swatches and taking photos of possible combinations. Best of all, the staff are so friendly, helpful, and down to earth. If you need to quietly browse over and over (paint is so tricky to get right), they give you the space to do that. If you need a lot of hands-on help, they will absolutely do that too. One time I came in with such a long list of specific color chips to find. Two people went to work pulling the chips for me. I thought I would be in there for a couple hours searching for all those chips. They got it done in 15 minutes! Thanks Catalina Paints!!!

I always get paint from here. Always quality paint and other items. Very helpful when I had…read morequestions related to their paint.

I'm a contractor and I bought a hot cold stem for a shower renovation…read more Spoke with the guy who was helpful in trying to identify an aged unmarked stem I asked him clearly if it doesn't fit can I return it, he assured me I could as long as it wasn't used. I opened the plastic and it didn't work out nothing on the stem indicated wear or use I put it back in the plastic it came it and ended up having to replace the entire thing shower. Went to return it and the gentleman said no without making eye contact and pointed at the sign that said no returns or refunds. Over 12$ they lost any work I would bring to this local plumbing spot. I will be driving to red supply in Pasadena where they were more professional and had a better knowledge.

Been a full-time plumber for 10 years and have been to plenty of supply houses, but this one is by…read morefar one of the worst experiences I've had. The guy helping us, Julian, must've woken up in a bad mood because the customer service was terrible. You could feel the attitude right away. I kept it professional on my end, but he definitely made the whole place look bad. On top of that, they charged $2.95 per shoe cover--per shoe, not even per pair. Me and my partner needed them so we bought them, but that pricing is crazy. Overall, this place is just not it. Don't recommend any plumbers stopping by here. It was Black Friday, and when we commented on why the place was dead... yeah, we meant it.