Beautiful , professional, talented, friendly.... Thank you, I can't be more happy! Special thank you to Mark, He saw me on the last minute and did magic on my hair . read more

I went for high light and what I got was black hair and a sore scalp fortunately my friend was satisfied with her results perhaps it was just bad luck on my part. read more

My last visit I had Kailee as a stylist and she was incredible. Took the time to thoroughly explain to me what she was doing and how to achieve the look I wanted. Got me to a light copper and hair felt healthier than before, amazingg blowouts that'll last you days! Great energy! Highly recommend her!! read more

The stylists here are good so no complaints. I wouldn't say fabulous for the most part, but the cut, color, and styling are all solid from what we've seen. The biggest issue would be that the woman behind the front desk, blonde with lots of diamonds, has a serious attitude. Not warm and friendly at all and leaves the customer with the impression that she's doing them a favor and is above the position. Honestly makes us not want to return. read more

Well I'm appalled I heard that visual changes is charging a $5 surcharge because their PPE I own a small store in Watch Hill Rhode Island I used to be a customer or there's years ago and I had some customers in today the told me this shame on you. Also the fact that you charge $55 for a haircut are you kidding me you guys are just a legend in your own mind. By the way I had to choose one star rating or it would not let me post this. read more

Leah did an amazing job on my haircut and listened attentively to what I was asking her. I'm usually very hesitant trying new hairstylists due to past experiences where I came in for a trim and had many inches cut off. Leah always asked me if what she was about to cut was okay with me and really catered to my likes/dislikes. I would highly recommend Leah! read more

Mark is an amazingly talented hair stylist. He is meticulous with color and goes through a multi step process to evaluate the hair as the color is setting. Every other (high end) salon I've been to uses a shake a bake technique- plop it on, take it off without checking the results. Mark goes the extra mile to achieve perfection. He trains his staff to be all in and not take short cuts. read more

I enjoyed my experience there. It was my first time there and I loved it. The environment is great, the stylists are very nice. You get greeted by both receptionist once you walk into the door. You get offered coffee or water. It felt like a spa, and you wear this cute smock before getting a service done to get a spa-like feeling. I had my hair done by Sam. She did amazing. She explained to me how the bleaching process will go, and how light I'll be. I wanted to go for Greyish blue balayage. I didn't mind the 2-3 sessions I'll have to do but the first session she did, I am very impressed. I got so many complaints. I can't wait til I come back and go for the next session with Sam. I love it! read more

Visual Changes - Hair Salons Near Me - East Longmeadow, Massachusetts

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Tried to go in here to make an appointment for myself to get a rather expensive hair appointment done on top of trying to get a round about price to get everything done as a gift for a friend. Had $600 in my pocket ready to go and the lady at the front desk kept telling me to go to the website everytime I asked a question. Had plenty of time to be on the phone and chat with her coworkers, but couldn't give me 5 minutes. I guess don't go in unless you look like the kind of person who has money to spend. She brushed me off like I was nothing even when I went back in to give her a second chance and explained why I needed 5 minutes. Her answer was, maybe you should sit down and have a glass of water, did you look at the website. read more

Visual Changes is truly a gift from above for those that want to look their best. Owner Mark Maruca and staff are definitely the premier stylist in the surrounding area. To top it off, they also make you feel so special. The receptionists (Krista, Lala, and Lisa just to name a few) go out of their way to accommodate whatever need you have and make you feel like you are at your second home. The girls who wash and massage your scalp (Sam and Kate again just a to name a couple) take their time washing your hair and massage you at the same time. I can't tell you what a difference it is to have someone truly clean your hair and not rush this process. As for the hair dressers, I normally see Mark, Laura, or Rachel....their unique skills are very hard to find in the area and will have you walking out like you left a New York City high end salon. Talk about complements...wait until your friends and people you don't even know ask where you are had your hair styled. They totally understand the art of hair! If you haven't tried Visual Changes, take a chance and try them out. You won't be disappointed. Best, Sue Alex read more

Rachel breathed new life into my hair. She took her time explaining things...suggesting....styling. I was given the best cut and color in a long time. We all know how hard it is to find a salon and stylist you love and trust. Visual Changes and Rachel are both. Love! read more

I have gotten my hair cut here for a while because the stylist I've been to for years was working here. I just got married over the weekend and had booked my wedding day hair (along with all my bridesmaids) back in June. Since then, my stylist got a new job at a different salon. I was very nervous because she was the reason I had booked with them. However, the staff/stylists at visual changes were excellent. Everyone's hair looked beautiful and they were all able to incorporate pieces of lace from my wedding dress into our hair. I was so pleased with how it turned out. Kelly was the stylist who did my hair- it was beautiful and held throughout the whole day. She also put my veil on in a way that my bridesmaids were able to take it out and not ruin my hair. Thank you so much!! read more

I have been going to Visual Changes for about 2 years now!! My stylist is Amber. I get the best styles and highlights from her, and also I had Mark do a perm that lasted almost a year!!!! The atmosphere there is amazing!!! So relaxing and spa-like! Everyone is amazing, thank-you Visual Changes!!!!! Joann C. read more