This is the best eye clinic I have had so far....and I move around a lot. Dr. Sorensen is very nice…read moreand down to earth. I received a pair of contacts to try after my exam and when they did not work they had another pair for me to try at no charge. I even received A new contact solution as well as the latest that was out for me to try as well. These great people make me feel like they want my business. The staff are so nice and extremely professional . The woman who saw me before my doctor laughed with me while going over issues I was having. I like this place!!!

I was having right eye redness with pain and was able to get an appointment within two business…read moredays. When checked in I was promptly taken back and treated with the utmost respect. Dr. Sullivan was very kind and personable. The receptionists were courteous as well. The overall experience was 10/10, I will definitely be making appointments here the next time I need an ophthalmologist.

Came in to pickup my daughters new glasses . Another guy came in to look at glasses while we…read morewaited and he gets helped instead of us . 35 min later we are still waiting for her glasses. The front desk last is nice but she knows the older lady that fits the glasses totally bumped us for the other guy and is now helping another lady. 45 min still waiting while they discuss day Light savings started Sunday and not tomorrow ..... If we ever get these glasses we are changing to Our other daughter went therand staff are super friendly and attentive . Finally 53 min "sorry I didn't know you were waiting for me ". Our family has moved on to a more attentive clinic

I had a hard time scheduling an appointment anywhere so last min and they so kindly got me in same…read moreday! Receptionist was so kind and the Dr was very informative and got me into a new brand of lenses that felt better instantly! Highly recommend!

I had a great annual checkup on July 30, 2021. I really liked my new doctor, Dr. Jung--he was…read morethorough and explained everything to me clearly and completely. I recommend him and the staff with the highest possible ratings. I've been a Pacific NE Rye patient for about 17 years (my former wonderful doctor retired last December). I also like the optometry office next door (separate business) and buy all my glasses there, but you may want to shop around for better prices.

Our experience with Pacific Northwest Eye Associates (PNEA) in Tacoma, WA, has been disappointing…read more My wife and I require cataract surgery. At 76, we take our eye health seriously. Before scheduling our first visit in December 2024, we carefully researched local cataract surgery options and Dr. Niraj Patel. We selected Dr. Patel based on his experience.The process to secure that initial appointment took two months. We believe Dr. Patel is a skilled ophthalmologist and surgeon. That said, we both felt pressured at the first exam with him to opt for the Light Adjustable Lens (LAL), a $4,500 per-eye ($9,000 total) upgrade not covered by Medicare or our secondary insurance. The clinic prominently promotes this option, which likely benefits its revenue. Despite our optometrists advising against a replacement lens other than "standard," we briefly considered it due to the strong recommendation. This raises concerns about whether other elderly patients might feel similarly pressured. Anyone considering this clinic should thoroughly research the LAL option and discuss it with their optometrist or primary care provider before making a decision. After our exams, we met with the "scheduling coordinator" for Dr. Patel's surgeries. We were informed that due to a backlog, surgery dates would be significantly delayed. We accepted this reality and continued the process. However, communication with the clinic was frustratingly difficult. Getting answers required showing up in person and hoping someone could assist us. Scheduling changes were nearly impossible without being pushed months further down the waitlist. Even urgent non-elective medical issues did not seem to influence scheduling flexibility. Patients should be aware of these limitations before committing to the required exam process. This is a business in search of large patient volume and the bottom line. After nearly three months of waiting, we have canceled all future appointments with PNEA. It is too frustrating. Based on our experience, we would not recommend this clinic. Patients should carefully research not only the procedure itself but other local Opthalmology clinic choices, the clinic's billing practices, scheduling and communication policies. We hope others have a smoother experience than we did.

I just had glasses and contact lenses made. I am not an easy fit. I am really pleased with the…read moreresults. Stacy Tovarek, OD is knowledgeable and conscientious. The support staff is great both with insuring correct fits and with their administrative responsibilities. Everyone here is nice and welcoming. I wish I had known about this practice years ago. And, I thought the prices were fair. I highly recommend.

My most positive and enthusiastic review for Dr. Tovarek and for her staff…read more Dr. Tovarek combines knowledge with concern, professionalism with friendliness. She has done a great job for us, and we feel fully confident in her abilities. Staff is courteous, friendly, helpful. My thanks and my strongest recommendation.

This office is a joke. I called and made an appointment and provided all insurance information. I…read moreget a call the night before the appointment saying they couldn't find the info and I then provided the SSN. I showed up for the appointment and they said they don't accept that insurance. Why didn't they say that when I called originally and made the appointment?! I had the card in front of me and provided all the details. This place is a joke and I wasted my time and money to drive to an appointment that wasn't necessary. They don't care about the people who need to come in and to actually do their job correctly. Don't go here, you will be better off somewhere else.

My son needed an optometrist back in September and this office was referred to us by his…read morepediatrician. The waiting area is very clean welcoming and the staff very friendly. The doc is very fast friendly helpful and professional when it came to questions I had about my sons diagnosis and with assisting my son. We received his first pair 2 weeks after our visit and he loves them. One month later he breaks his glasses and we order another pair from the office. It came in a week later. We have noticed the frames for the style of glasses he chose are very flimsy. My son has gone through 2 pairs in the last 2 months (my son is only 9 so you already know little boys are pretty rough with their glasses). The screws that attach the frames to the glass have came off both times. Not built for active children. Just recently I had called to ask the receptionist if we could choose a different frame style rather than keeping the one we currently have as we had to go twice to the office to re-screw both pairs. The receptionist was really friendly and said it was definitely ok. Today we will choose a different frame for my son and hopefully this time these glasses will last him longer than a couple months. Other than the frames being crappy, the office and staff are lovely people and my son will continue being a patient here.

Dr. Ngan and her staff are the best. They made sure my glasses, and prescription were perfectly…read moremade. Their commitment to customer satisfaction is outstanding. 100% recommended.

Staffs are Very friendly and accommodating. Excellent service and an overall amazing experience !!!read more

How many times can I tell Yelp how much I love Dr. Shin, Dr. B. and all the assistants who help…read morethem? Well, here's another. Dr. Shin & Dr. B couldn't be more skilled, compassionate and helpful. There is absolutely no reason I'd even think of going anywhere else. Never. Ever. Make an appointment. Today.

Dr. B and her team at Gig Harbor Eye Care are absolutely amazing! They are great at what they do,…read moreand they do it with care! Shout out to Jamie for fixing my glasses, and helping my daughter get her contact lenses that were delivered to the wrong place! Thank you for all that you do!!!

Wonderful experience! They really saved me--I moved to this area a couple years ago but never…read morebothered getting a local eye Dr because I found out I could just get my contact lens prescription through 1-800 contacts, but then my glasses broke and I learned I couldn't use that contact lens Rx for glasses, and unless I got the correct prescription within 5 days my order for new glasses was going to be cancelled! I called around in a panic and Pacific EyeCare had an appointment available within 48 hrs. The office staff was very helpful on the phone, gave me an accurate cost estimate (paying out of pocket with no insurance) and followed up with text reminders for my appointment. They were friendly and helpful in person too, (and didn't judge me for getting myself into such a situation!) and I have to say it was tremendously reassuring to have an actual professional take a look at my eyes after several years of renewals through a website. Dr. Trull was very friendly, we had a nice chat before he explained the results of my exam. I had been a little bit worried that maybe I was taking a stupid risk with my long-term eye health and I'm so relieved that everything is still fine and healthy. Probably going to switch back to in-person appointments from here on out, it's just not worth finding myself in this situation again. Thank you so much to Dr. Trull and staff!

Went for 2 appointments and never received an eye proscription for glasses or contacts and they…read morekept billing my medical trying to get the best vision as possible I felt like I was getting ripped off and left with a $300.00 bill. I do not recommend this establishment unless you just want to waste money.