I rented a commercial property from CPM's commercial division from late 2019 until early 2025. Over…read morethat time, there were quite a few different people at CPM who were in charge of managing my studio's property, most recently Norma Salazar and Bobi Henderson, and what I'll say is this - Each and every person I've ever dealt with in the commercial division, as well as the ladies in the main office when I've gone in to pay rent in person, have treated me with kindness and respect. Whenever I have had a maintenance issue in the property, they handled it within 24 hours - with the exception of one time when the company was switching to implementing a system of maintenance requests through their website, instead of the old system of having me place a phone call or e-mail. On this particular occasion, I had a maintenance request which was overlooked. When I was feeling frustrated and contacted the commercial division again to find out what was going on, upon realizing the error they apologized to me about it with complete and total humility, and had a maintenance person out on the property immediately to solve the problem. This was the only error I ever experienced with them in 5 years, and they solved it with a human touch. The feeling of this has stayed with me. For my final inspection, I deep cleaned the entire space and left my studio totally spotless, and in return I received my full security deposit back. Reflecting on my experience upon moving out, I left feeling well taken of, and with a sense of trust in the people at this company. I feel like these days, great customer service is so hard to find, and so often whenever someone has a negative experience with a business out in the world, they are eager to get onto the internet to let everyone know about it, but rarely do I ever read anything really honest posted when someone has a positive experience with a business in the world. Thank you to everyone over at CPM who took great care of me.

Although CPM Reality may be not directly at fault, they have a real problem over at Bradford Place…read more The property manager on site is unavailable, doesn't care, and doesn't keep her word. I would not rent anywhere that she is managing.

Sylvie and her team are professional, friendly, and very responsive to client needs. Highly…read morerecommended!

Sylvie is an exceptionally skilled business advisor I continually go to for advice about rental…read moreproperty investment. She has a ton of wisdom to share her warmth and care for her clients goes above and beyond thank you Sylvie!

Zac is hard working and diligent. Honest and willing to do whatever it takes to make the customer…read moresatisfied. Highly recommend!

I called as an owner to inquire about property management services and was told they were "too busy…read moreon boarding new properties and not taking any new clients." Even the Landscaping vendors that they recommended, we're very surprised to hear that they're not taking on new clients. I do not recommend their services.

If you're looking for the best real estate agent in Southern Oregon--especially if you're buying an…read moreinvestment property or multifamily real estate--look no further than Elle Powell. I've worked with a lot of professionals over the years, and Elle is one of the most impressive advocates I've had on my side. She helped me search for and evaluate dozens of multifamily investment properties throughout Southern Oregon. We wrote multiple offers before finding the right opportunity, and through every step of the process she remained patient, strategic, and completely focused on helping me make the right decision--not just closing a sale. What sets Elle apart is that she is never pushy. Instead of trying to steer me toward a purchase, she consistently provided balanced, honest, and pragmatic advice. She wasn't afraid to point out potential issues or tell me when she thought a property wasn't the right fit, even if it meant more work for her. That level of integrity is rare. When it came time to negotiate, Elle was absolutely relentless. She is a fierce advocate for her clients, incredibly sharp in negotiations, and knows exactly when to push and when to be strategic. She's fast, responsive, exceptionally detail-oriented, and always seemed several steps ahead throughout the transaction. Having someone this knowledgeable and cunning representing your interests gives you a tremendous advantage. Whether you're a first-time homebuyer, a seasoned real estate investor, or looking to purchase multifamily or commercial investment property in Southern Oregon, I can't recommend Elle highly enough. Her market knowledge, work ethic, professionalism, communication, and commitment to her clients are second to none. The best compliment I can give is this: when you're negotiating and the stakes are high, you want Elle Powell sitting on your side of the table. I wouldn't hesitate to work with her again and will recommend her to anyone looking for an outstanding real estate agent in Southern Oregon.

Elle was an absolute professional and extremely knowledgeable when it came to real estate and the…read morelocal area. She was readily available to show us properties and had very quick response times with email and texts. We would work with her again and highly recommend her for your real estate needs.

I do not recommend renting, buying or working with this company!! This is a must read if you are…read moreconsidering doing so. Short summary: Kathy at Valley Properties Southern Oregon, LLC is an incredibly lazy landlord and time after time was negligent in fixing or providing habitable conditions for me and my roommates. There are other reviews online that suggest that this is an ongoing issue that other previous tenants have had too. Full Explanation: From January 2014 to December 2017 (four years), I exercised good habits and reasonable care in my tenancy at 349 Oregon Terrace Medford, OR 97504, a rental property that is managed by Valley Properties Southern Oregon LLC, it's registered agent, Kathleen Herod, and the rental property's owners, Robert & Linda Johnson. On March 13, 2017, I gave notice to Kathy, our landlord, that the rental property's water heater was no longer working and that it was failing to produce hot water. Though they had the water heater inspected two times, they were negligent to fix or replace the water heater until finally on December 4, 2017, over nine months later, a new unit was purchased and installed. The landlords ignored the recommendations by the inspectors to have the water heater replaced, not just because it wasn't performing to standards, but also because the water heater was leaning, a dangerous issue that if not fixed is known to cause potential harm to tenants and others. The landlords continued their negligence by not following their responsibilities to follow Oregon's Landlord/Tenant laws that require landlords to provide habitable conditions, even after multiple notices were given to them. As a result of their negligence, I suffered damages because I continued to pay them the agreed upon rental rate as written in the month to month contract even though the value of the rental unit was drastically diminished. Hot water serves emotional and physical needs, such as, hot showers, ability to wash clothes and dishes, and many other typical and reasonable activities. Oregon Landlord/Tenant laws require hot water to be substantially provided to all Oregon tenants. Eight months into this situation, on October 11, 2017, I tried to reduce further damages done to me by the landlords by giving them notice that Oregon law requires them to provide hot water and that if not fixed or replaced in a reasonable time that I could began withholding rent (all within the legal right afforded to tenants). The landlords then retaliated against me by serving a "60 Day No-Reason Notice to Vacate" after I made these complaints in good faith. This is very much illegal to do; a landlord cannot act in retaliation to any good faith complaint. Because the landlord acted in retaliation, the law allows me to remedies provided in ORS 90.375 which states that tenants "may terminate the rental agreement and recover an amount up to two months' periodic rent or twice the actual damages sustained by the tenant, whichever is greater. If the rental agreement is terminated the landlord shall return all security deposits and prepaid rent recoverable under ORS 90.300. The tenant need not terminate the rental agreement, obtain injunctive relief or recover possession to recover damages under this section." I moved out December 27, 2017, in following with the "No-Reason Notice to Vacate." I will update this review after the court proceeding are completed. I will be defending against the landlord and owners lawsuit that I failed to pay rent. Throughout this situation, they have not taken any ownership of any wrongdoing on their end even after multiple attempts to work this out amicably. I will be counter-suing them for the damages done in overpaying in rent for a diminished rental value and for retaliatory conduct. My advice to anyone that is thinking of renting from this company, PROTECT YOURSELF AND STAY AWAY! They are an unethical and negligent company who are on the border of completing total fraudulent activity. Please keep in mind, that this is just one of many major situations that occurred during my four year tenancy with this management company. There are multiple other instances where they were negligent. I have emails from Kathy that prove all of the statements made in this review.

They have proven to be totally dishonest and unethical in their dealings…read more Then they go to extreme measures to explain why they do not do what they say and keep their commitments. They never answer their phone and refuse to return messages.

Professional, efficient, competent and very reliable, I have been using Choice One since 2019…read more They have done a consistently excellent job managing my property. They are in touch with me quickly when needed. They do a very good job of selecting new tenants. I highly recommend them! They're also very friendly.

OWNER REVIEW: At…read morefirst I didn't want to write a review. 1. Because this company is notorious for responding to each review in a childish and unprofessional manner. 2. I know that people read the reviews and I don't want to stop this company from being profitable. I do feel that other OWNERS need to know who you are going to be working with. I first reached out to Terri after a family member recommended her. I reached out and from the first response, I felt like Terri did not want to work with me. After a few days I received a call from my tenants saying that they almost called the cops on her because she scared them so much. She also told them that she thought homeless have been living in the house. Keep in mind that we had just been there the day before and were working on removing the last of the items that were in the garage and the bbq on the side of the house. When I asked Terri about what happened, she responded saying that she would ask her assistant ( I guess she hadn't gone out to the property?)There was no response after that. A couple of days later she sent another email stating that there was "There is mold, rodent droppings, window sills are filthy and the rest of the unit needs cleaning" she mentioned that they would not rent the unit. Although I was confused as to what she was talking about, I accepted that not everyone is going to agree and we picked up the key and deposit and left the situation alone. I did not want to tell our family member that it did not work out due to damaging their relationship as the family member is a tenant of Choice One. Fast forward to a few days later when Terri took it upon herself to email our family member and state that our standard of clean meets that of a slum lord. I was surprised that she felt that was a professional response to the situation. Long story short after we had the property inspected we have been given a report that there was no mold or rat droppings found on the property. In dealing with Terri these last couple of weeks I have found her extremely unprofessional and rude. If she didn't want to work with us, I respect that. Sometimes it just isn't a good fit. I feel that she went out of her way her email our family member. It was unnecessary and shows a lot about her character. On the bright side we found a wonderful property manager and are excited to move forward.

They took the application, (and the $90 for the couple. Applicants did everything they asked them…read moreto do then never called back to give them an answer. Totally ghosted them. They could have at least called them or emailed them that they weren't approved or whatever. The place has been sitting empty for more than 100 days. Manager was nice

amazing company with knowledgeable and polite staff would recommend this company to anyoneread more

They were my property managers (2 homes) for over 10 years. Then, when I needed a place to live as…read morea tenant, they were great in allowing me to rent another one of their rental properties (because both of mine were rented). Recently, they have done clean and repair work to get one of my homes rental ready. I did a follow up walk through and became aware that their vendors did sub standard work. Now, they are responsible for making repairs I have ALREADY been billed/paid for. Another one of their vendors ran over a sewer outtake after months of billing for service that was not completed (so, the vendors liability insurance is now dealing with landscaping sewage issue AND damage to my home). Another vendor went out on a work order to fix a wheel on a rolling gate and, damaged the gate beyond repair. Now the vendor has to pay to have the gate replaced, (not repaired and not at my own expense). We will be filing a formal complaint with the Oregon Board of Realtors. Do not use Oak Tree Realtors. I have experience both as an owner and a tenant.

New team has been nothing but sweet and extremely helpful. I'm a single mom and I felt like they…read morereally helped find a place that was a perfect fit for me and my kiddo. I felt as if I was family and maintenance requests get answered fairly quickly. 10/10!

Chris and Ashley sold two of my properties, and Alex helped every step of the way. There's not a…read morebetter team than this in Southern Oregon for rural property, and I trust them to sell my properties and refer them to my friends and family. If you're looking for expertise on all things property and water-related, and for your property to to actually be marketed with amazing photos and videos and not just get thrown on the MLS, I highly recommend Martin Outdoor Property Group.

From the owner: We are a leading broker in Southern Oregon for land, vineyards, waterfront property, riverfront…read moreproperty, ranch property, farms and agricultural property, and and homes with acreage. We understand land. If you're looking to buy or sell a home with land or any kind of property with acreage we should be your first choice.

What a great experience! Thank you Meredith and Katie. Selling our home after 32 years has been a…read morerollercoaster. You all were responsive with our questions and emails! We are all through Escrow. Would highly recommend First American

From the owner: I'm proud to work for First American Title in Medford. As a leader in the title insurance industry,…read morewe provide escrow and settlement services as well as title insurance for all types of real estate transactions. Our team is committed to providing the superior service, technology, and products you and your clients deserve. If you're looking for the industry's best customer experience, contact me today to learn about all that our Medford team can offer.