I needed to have a vintage tois et mois style ring appraised to get a read on the gem quality,…read moresize, metal, and an approximate appraisal. I called to inquire and the in house gemologist was working that day. She said to swing on by and she would do a cleaning and approximation evaluation free of charge. I was really happy with my service and how I was treated by all of the staff in the store. They have a lot of very beautiful pieces and I hope one day to get a cross necklace or a ring from them. The showroom is small and clean but well staffed and well stocked with inventory. Prices seemed reasonable given the quality and craftsmanship but what do I know? Either way, I will be back there sometime

I love this shop! It's my favorite place for jewelry. The quality is fantastic and the customer…read moreservice is amazing. If you're looking for an heirloom piece or to have something custom made - look no further!

I had a great interaction with one of their employees this morning! I absolutely recommend this…read morebusiness.

Zero stars! Worst quality. Claire's jewelry lasts longer than this stuff. 3 Necklaces broke and…read morethey don't stand behind their product. The website claims founding principles but they are not being honored even at the corporate level. The manager at this location is nice but she deserves to work for a better company elsewhere.

I walked in and my chain was fixed inexpensively and quickly. The process was much easier and…read morebetter than I expected.

Amazing service. Helped us refurbish an old multi generational keepsake ring with a really thin…read moreshank that eventually broke from wear. Also completely recreated the cutout pattern that had fallen out on one side. They are wizards!

I absolutely love my ring!! I couldn't find what I wanted anywhere after looking at thousands of…read morerings online, and I was nervous to get a custom design--would it turn out like I envisioned? Would I spend a ton of money and then be disenchanted with the final result? But Aaron was able to create my absolute dream ring and the experience was easy with no sales pressure. He just listened and made recommendations. It's one of a kind and I look forward to wearing it for the rest of my life.

After I got divorced, I didn't know what to do with my wedding ring-I knew I'd love something to…read moresignify this next chapter of my life, but wasn't sure exactly what that was. I stopped by the store and chatted with Aaron, who helped me with some options. We ultimately landed on doing a trade and I received four smaller stackable rings in exchange for my wedding ring. It took a little while, but once the rings were done, I was very happy with them. I love the idea of having something custom made just for me-which is what they specialize in. I'll certainly keep that in mind if I'm in the market again.

Purchased a men's custom wedding band. Waited by the door for weeks until it arrived. Excited to…read moreopen the box to find out it looks NOTHING like the ring me and my fiance designed online. We were under the impression we receiving a BLACK band with red inner lining (as pictured online!!). The ring we received was a dark gray. Photo shows the Lashbrook band compared to a true black band from Amazon for 1/4 of the price. Very disappointed with this company. Due to the ring being custom made it would cost 50% "restocking fee" which is ridiculous considering we got a ring that was not what we wanted. Do better!!!

Great selection and price. My husband loves his custom ring. We choice a tribal design with Koa…read morewood inside. There are so many designs to choose from it can be overwhelming. Shipping is great it only took two weeks to receive the ring.

The staff was helpful but also respectfully left space for me to explore. The discount I got made…read moreit such a sweet deal. Highly recommend.

Carrie Michelle and Mike truly treat you like your Thier best customer .it makes my day every…read moretime I go in there. Josh and Bryan are also amazing.. who knows that many people at a jewelry store??? Come on! Great pricing ..honest company.. truly a GEM. Check them out.. they really have some cool different pieces.

2nd UPDATE Following the owner's PM apology admitting they 'fell short' on transparency, I…read moreresponded to them to resolve the overcharge. Despite acknowledging their error, the owner has completely ignored my request for a partial refund and has offered zero remedy. It appears the apology was just lip service.

My go to for watch and jewelry repairs and or purchases. You get what you pay for; excellent…read moreservices and quality. I've been going here for 15 years