I switched my care from a dentist downtown to Dr. Ho and am so glad that I did. Her staff is caring…read moreand efficient. Highly recommend!

I had an extremely disappointing experience with Dr. Ho's office in Kensington, Maryland…read more The practice demanded payment directly from me for services, even though I am covered under a health insurance plan. What is most frustrating is that this policy was never disclosed before treatment. Had I been informed in advance that I would be expected to pay out of pocket despite having insurance, I would have declined the services and sought care elsewhere. Patients deserve complete transparency regarding financial policies before any work is performed. Springing unexpected payment demands on patients after treatment is unacceptable and undermines trust in the provider. Being upfront about costs is a basic expectation of any professional medical practice. The lack of transparency left me feeling misled and frustrated. Regardless of the quality of the medical care, billing practices like this are enough to make me never return or recommend this office to anyone. Patients should know exactly what their financial responsibility will be before consenting to treatment--not after the fact.

I believe her name was Wei (apologies if I got it wrong), but I just had to take a moment to share…read morehow amazing my experience was with her over the phone. In a world where customer service can often feel rushed or impersonal, she stood out as an incredibly kind-hearted and understanding receptionist. It truly means a lot when the first voice you hear is so warm and welcoming. It sets the tone for everything else. Based on our conversation, I already feel confident that my daughter will have a wonderful experience with Dr. Kim. I didn't want this interaction to go unnoticed. Thank you for reminding us how powerful genuine kindness can be!

STAY AWAY: I've tried to get in touch with this dental office for 3 months... literally. Email,…read morefilled out form on their website, called many many times. No response what so ever. Nobody ever answers the phone. I am flabbergasted that a business would run this way.

I was due for a routine cleaning and check up on Monday at noon. At 8 am Monday I received a text…read moremessage telling me that Georgetown Smile was no longer in my insurance network. If I still wanted to come, it would cost me $199.00. I did not receive an explanation. It sure would have been nice to know before the morning of my appointment. I declined, and will have to find a new dentist. Why is it that for previous appointments, when I was a customer, I got plenty of annoying reminders so I couldn't possibly forget, but when they have to change something, they only let you know the same morning? Medical care seems to be all about the provider and no longer about the patient. Very disappointing. I give it a Not Good.

I had a cavity and was in-and-out in 15-minutes. Incredible! Never experienced anything like it!…read moreSuch caring and talented staff!

Excellent dentistry practice. Office staff, dental assistants and dentist are friendly and…read moreprofessional.

I am so grateful for my kind and caring dentist, Dr. Elizabeth Van…read more She is an amazing dentist and excellent among her field of professionals. But, even more than that, she is a dentist with a heart. She works with you to meet your needs both financial and personal. The office staff are very nice and welcoming. I love the tv screen which plays calming nature scenes to relax you. I am such a big baby when it comes to dental work. Dr. Van gives me breaks during long dental procedures and always checks in to make sure and see how I am doing. I recommend her highly!

I had an excellent experience getting a crown at Complete Dental Care of Bethesda. Dr. Jung has a…read morecalm, reassuring manner--he explained each step clearly, checked in on my comfort throughout, and was meticulous about the fit and bite. The result looks incredibly natural and matches my other teeth perfectly. What truly amazed me was that it was a same‑day crown made right there during the procedure--no second appointment needed. It was by far the fastest dental procedure I've ever experienced, and everything felt comfortable the whole time. The staff is fantastic--warm, organized, and attentive. The dental assistant made sure I was comfortable from start to finish, and the front desk handled scheduling and insurance smoothly. The office is spotless and modern, and their on‑site technology really shows. If you're in Bethesda and need a crown--or just want a dentist you can truly trust--Dr. Jung and his team at Complete Dental Care of Bethesda are outstanding. Highly recommend!

I hate going to the dentist but this office it made the experience less stressful for me. I worked…read morein the same building but even when I moved my office to full time WFH I would travel from Arlington just for this dentist. It's so hard to find a dentist so when you find one you like, you stick with it. Unfortunately, I took a new job and my insurance changed. The office does not take my new insurance. I'm back to trying to find an office I liked as much as this.

I saw Dr. Navabi on March 26 for a general dentistry appointment as I just moved into the area…read more Before I made an appointment at this place, I called to confirm they were in network with CIGNA PPO and that there would be no charge for a dental appointment. I also reconfirmed in person before the appointment that there would be no charge. It was just a Cleaning, x rays and general dentistry. However, I was billed $103 saying they were out of network. I called in April and spoke to several staff who said they would get back to me. They never got back to me. I called the CIGNA dental insurance and they confirmed that this was a mistake as the dentist was in network. I also checked online at CIGNA and it says that he is in network. Because the staff kept saying that he would get back to me, and never did, I assumed it was resolved. However, I just got a bill in June. I'm writing a review as contacting the staff does not seem to be working. I am happy to revise or delete this review once this matter is resolved.

For the sake of disclosure, my wife and son have been treated here not me, but I can speak for the…read morecare they received (with Dr. Navabi and Dr. Hirschfeld) Now, starting from the office, while its similar to most modern dental offices, you see quite a bit of modern equipment which was nice and digital. The office is modern enough that for my son's emergency treatment, the operatory they used was quick to come online as soon as we got there and they got us through the emergency treatment. Now for the kicker: this office is pretty much a safe choice no matter which doctor you pick, but here is my take: If you need diagnostics relative to bite/articulation and jaw mechanics/kinesthetics, I would highly suggest Dr. Hirschfeld as she looks at the problem more from a engineering perspective and understands interactions of physical structures very well. In other cases (internal teeth issues, surface/structural, soft tissue) Dr. Navabi has the edge there. Also, Dr. Navabi is very good at calming an anxious patient. The good news is if you can catch them both, they function very well as a team and can tap both for their expertise. Its a treat watching the two of bounce potential issues and treatment options off of each other... Both appear to be on top of their studies and can handle questions on the latest and greatest in dentistry. Last (but not least), the office is clean, billing was reasonable, all billing happened predictably (both my son and wife are on my insurance with Metlife), and no complaints there from either myself or Metlife.

I love everyone here. The front office staff are kind, upbeat, and helpful. The dental staff are…read moresuper informative and thorough.

Maria, Roxane, Danni and Dr Raoufinia were amazing. Broke my crown and needed a new one as I was…read morein a lot pain. I called the office spoke to Roxane and they let me come in as an emergency visit with in 20 minutes of my initial call. Dr. Raoufinia fixed my tooth and sent me on my way in less than one hour. I am so relieved. Thanks for understanding! Tooth aches are no joke. Am glad I had my pain taken care off with in 2 hours of breaking my crown. Now back home relaxing with my son enjoying the rest of the day pain free.

this dentist has brought me so much happiness and joy and i am so satisfied with my experience hereread more

I come with my entire family to this clinic. We are very pleased with the outcome of the dental…read moretreatment. We have received regular check ups, cosmetic dentistry, dental implant services with sedation. There are a lot of dentists around but Dr. Mazza and his team are just the best. They make us feel very comfortable and welcomed. I highly recommend Dr. Mazza and his clinic for those who are looking for a home feeling dentist and top notch quality dental work.