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    Vive Hotel Waikiki

    4.4 (361 reviews)
    ModerateHotels
    Open Open 24 hours

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    James L.

    Wow - this hotel is a vibrant and wonderful place to stay. Let me tell you why: The décor everywhere is bright, modern and definitely Hawaiian. It is two blocks from Waikiki Beach. They have Beach supplies waiting for you - beach towels, beach chairs, boogie boards and umbrellas. The breakfast is amazing - hot foods, baked goods, great fresh, hot coffee and two yards of freshly cut fruit. Yum The staff are really friendly and helpful. Everything I here is mellow, comfortable and beautiful. I'm so glad we picked this hotel rather than one of the big box places right in the middle of Waikiki. We're having a wonderful visit. And a bonus: daily room service Who does that anymore?

    Outside view from our hotel room. Straight to the beach!
    Mami G.

    The Vive hotel is THE place to go for great service, awesome staff, and great location. You go out and you're surrounded by great food options. Go straight down the street and it's the beach. The hotel staff helped us when we realized our rental car was way too big for their parking structure. But they didn't reprimand us or give us a cold shoulder. Instead, they suggested some solutions and in the end, we did take one of the suggestions. Everyone treated us like family and my family of five didn't want to leave.

    Front of hotel
    Melissa R.

    Great value! Staff is kind and helpful. Great breakfast and 2 blocks to beach! They even have free beach chairs, umbrellas, mats & tiles for your use!!

    Noticeable mold/mildew buildup inside the shower vent.
    Bubba W.

    Pros : LOVE the customer service. Every person here was super sweet and welcoming. I love that they also give little welcome gifts, it's amazing and shows how much they care! I loved how they let you use free boogie boards, bags, towels, and sunscreen (a lot of guest leave sunscreens there for others to use!) Free breakfast was amazing, hard to find hotels in Waikiki with free breakfast. There was a lot of comfortable seating in the lobby to eat and they also had a lot of card and board games to play! Another plus is how close it was to the beach and bus stop!!!! About a 5 minute walk to Waikiki Beach, 2 minute walk to the bus stop, and amazing food place / food trucks nearby! Cons : Felt SO dirty! I went into the bathroom and I just wish they'd clean these areas. It wasn't rust by the way, we used a towel to wipe and it went on the towel. Don't even know what this stuff was. Felt so disgusted and asked them to switch our room. We got a new room and were still super dirty but didn't even want to keep complaining at that point. There was visible rust on the towel rack and noticeable mold/mildew buildup inside the shower vent. These are areas that should be routinely cleaned and maintained, especially in a hotel bathroom. Room is also very small, but good for max 2 people. Overall it was a good place to do the basics like sleep and shower. If you're not spending much time in your hotel room, going to be outside most of your trip, and looking for something affordable with a lot of amenities this is a good place and totally worth it to book! Might not be the cleanest but everything else makes it worth it! Location, customer service, amenities, it's hard to beat especially in Waikiki! Just wish it was cleaner.

    Keesha F.

    I stayed at Vive in 2021 so I was excited to come back this time around. This time was very different from the first. I think the rooms can really use a deep cleaning and an update! The first room I was in was horrible and super tiny! There was dust all over the window and the Bathroom was really bad- stained tub, grimy floor, rusted exposed pipes, mold on vents, dirty old air conditioner! I called and let them know that it would be a late check in because of the nature of my flight and the man noted my account and was like fine; we'll have a nice and cozy room for you. Nice and cozy, it was not! I felt like they gave me the worst room in the place because it literally looked like a run down motel room.. I immediately went and asked to be moved! Second room was better but still looked dated.. Bathroom was better but sink was draining super slow! Queen room was tiny as well! Furniture had stains and visible wear and tear- the chair that was in there was a mess; I couldn't sit nor put my luggage on it! Location is cool, you're a block away from the beach and extremely close to the bus but there's quite a few old looking unkept buildings around you as well! There's also a few homeless and questionable looking people lying around as well. They lock the doors and only allow keyed access from I think 9pm till 9am ( don't quote me because I can have this time wrong) so that makes you feel safe. The fruit and coffee at breakfast was a plus and Vive also supplies you with everything you'd need to use for a cool beach day! They also have plenty of handed and books available to use in the lobby! Other plus was they clean your room and put in new towels daily! Spent about $1100 for 4 days! I didn't spend a lot of time in my room because I had lots of tours and stuff!! Was literally a spot to crash in!! Lobby looked nice tho, but I see where a few places in Hawaii have really cut Instagramable lobbies and old and outdated rooms!

    Lobby
    Shivani P.

    Vive hotel in Waikiki is great. A few blocks from Waikiki beach, it's situated well in main city area of Oahu. The welcome included pineapple juice! Also the lobby is clean and has a water filter to fill up for water on your trip. I chose this hotel because of the free breakfast. Good choice since this had fresh fruit all day, coffee, hot water, bread and pastries. My family and I just enjoyed the fresh fruit all morning! They also provide beach rentals- towels, mats, chairs, etc. as other hotels. We also picked valet to park rental car, for peace of mind. Service staff is really good and the hotel has board games and books downstairs to use during downtime. Housekeeping is good. Room was clean and did have a slight ocean view. Only downside was there was only one working elevator out of two, so we had to wait for long during daytime, but otherwise all good. Highly recommend for your Oahu stay!

    Angela C.

    We really loved our stay at Vive Hotel; it's in such a wonderfully walkable spot, the price is comfortable mid-range, and the daily breakfast is simple but appreciated: think toast, pastries, fresh papaya and melon, warm oatmeal, and rotating eggs with bacon or sausage, all self-serve and easy. The welcome pineapple juice was such a sweet touch, and they even checked in on our anniversary stay by text, which felt genuinely thoughtful. We did have a small hiccup with housekeeping one day when our room wasn't cleaned by mid-afternoon and we were trying to nap when they arrived, but they quickly brought us fresh towels so it all worked out. The rooms have window AC, great water pressure, and practical amenities -nothing super fancy, but everything you need. The resort fee covers fun extras like borrowed beach chairs, bags, sunscreen, and a cute little library. Friendly staff, safe atmosphere, and a price that doesn't make your wallet cry... we felt so welcome here and would absolutely recommend it.

    sunset ocean view from our hotel
    Tiffany M.

    My husband and I stayed here for a delayed honeymoon during the beginning-mid October of this year. We originally booked a different hotel, but after seeing a handful of terrible reviews for the other hotel, we decided to switch and stay with VIVE instead. We went back and forth between finding a place with an ocean front view or not, and decided that it was okay not having an ocean front view, as we could probably find somewhere within walking distance of the beach - which VIVE hotel is (it is also within walking distance of the main shopping strip, tons of other really good food places, 20 min from the airport by car, 10 min from Diamond Head by car, and 10 min by walking from the Honolulu Zoo). Upon arriving, we first dropped our rental car off with the valet who was cordial and helpful. Check-in went smoothly - we paid for the rest of our trip (since the reservation was only the first night's deposit) and we also were given these yummy pineapple drinks right at the front desk ! The guy at the front desk also told us about the free usage of beach towels, umbrellas, boogie boards, cooler bags, and the like, and also gave us a sheet of the best food and activity recommendations around Waikiki and the island. When we got to our room, it was as expected as we saw on the website when reserving it - we had booked the ocean view suite (note: something important about booking in Hawaii is that ocean front is different from ocean view!). My husband appreciated the large shower area, and we both appreciated how many channels were available via cable (I think?) on the television (we wish it would have been easier to live cast our phones onto the TV though. I think there was an option to do so but it was not as easy to figure out as for example a Roku device). Some other room related things to praise - neighbors were quiet and room service always respected our 'do not disturb' sign. Another huge perk about VIVE hotel that was a win point for us was the complimentary breakfast ! It wasn't anything fancy and it was really just a continental-style breakfast, but it was a lot ! There were always eggs, some kind of meat (usually sausage or bacon), fruits, sweet pastries, savory pastries, toast, and oatmeal. They also had orange juice, coffee, and tea. As someone who is generally pescatarian, I still got by, but I wish they would have had some kind of non-meat savory pastry at least ! Oh also, throughout the day, they left the coffee and tea out. Another thing to note is that the kitchen and lobby area always have a microwave, hot water, and cold water for all the guests. It was always nice getting our rental car from the valets, too ! We never had to wait long and they were so friendly. Quick note also about valet - parking when we went cost an additional $40 per night. Overall, we really enjoyed our stay here ! Some small cons: The bedding was not entirely clean on our first night, same with some of the bath towels. I saw some dirt marks and stains on them. However, for the rest of our time there, these were always replaced with clean ones. Continuing on the topic of cleanliness, the breakfast/lounging area had these fabric chairs with a lot of stains/crumbs on them that did not seem to be cleaned. Also I know some people did not prefer the limited seating there during breakfast, but somehow my husband and I always managed to grab a seat somewhere, since we did not mind sitting with other people. The elevators are also hard to catch in the mornings - as I think people are heading down and up for breakfast and checking out. There was one day where my husband and I ended up just taking the stairs from the eighth floor because we were waiting so long. Regardless of these points, we still enjoyed staying at VIVE and would highly recommend it to anyone looking for hotels in Waikiki !

    Cindy D.

    We had an amazing stay here! There was a problem with our booking and the staff quickly accommodated us and resolved the issue. The included hotel breakfast was amazing with plenty of fresh fruits, pastries, oatmeal, eggs, and rotating sausage/bacon. Location was amazing - just a few minutes from the beach, the International Marketplace and many restaurants. Free beach gear rentals was the cherry on top!

    Mold in AC
    Stephanie W.

    Pretty disappointed with this hotel as it was highly reviewed on Yelp and on booking websites. We stayed here for the first 3 days of our trip and we did not have a pleasant stay. We booked an ocean view queen room. You can barely see the ocean as it was blocked by a taller hotel right across. The walls are pretty thin and you can hear everything happening out on the streets. It was dirty and felt really small for 2 people. The walls were dirty. The AC had mold on the inside, was really loud, and cooled down the room really slow. There were stains on the carpet, sheets, and towels. Bathroom felt very cramped as well. The toilet didn't flush well. On the day we requested room cleaning, we came back to a nice tray of snacks on our bed, thinking this was their small gift to us since we mentioned we were on our honeymoon. We flipped the card over only to find out it wasn't addressed to us. They gave us another guests' card....wonder if they got ours instead. On a more positive note, they had complimentary breakfast, water refill stations, and beach equipment for you to borrow. It is located within walking distance to several places downtown. We were able to check in early as we arrived prior to our check in time. Front desk was very friendly and provided us complimentary pineapple juice upon arrival.

    Lobby
    Brian F.

    We were researching hotels in the Waikiki area and found that this one had positive reviews at a good price so we decided on Vive Hotel. It is in a central location and is walking distance from most attractions. They have a parking lot which is nice if you rent a car, and check-in and check-out times are 3pm and 11am respectively. When we arrived to check in, we were offered complimentary pineapple juice which was a nice touch with a Hawaiian feel. They have a comfortable and relaxing lounge area with board games for guests to borrow. They have complimentary breakfast everyday from 7-9:30am which was actually pretty tasty and featured a variety of fruit. Our room was on the smaller side but was quaint and nice. It had a desk, mini-fridge, and TV on the wall. The staff was very accommodating and getting towels and other items were easy; a quick call and they brought them up pretty quickly. One downside was that the AC unit was quite loud and clanky, which made it difficult to sleep at times. Also, being next to a bus stop meant that it could be noisy in the morning. One nice perk is that they offer beach chairs, mats, towels, boogie boards, and beach umbrellas for guests to borrow. Another perk is that they allow guests to store luggage with them after check-out in case you want to explore the area some more. We had a really nice stay here and it was really clean!

    Arnel

    This hotel was definitely a 10/10! I would definitely recommend anyone staying here. The customer service, the room, and breakfast were all just amazing! My family and I had the best time in Hawaii and this hotel had a lot to do with it. A huge shout out to Arnel that works in the Valet parking! Ohhhhhhh Arnel was just the BEST! Everyone should stay here just to chat with this man! His recommendations were very helpful!

    Our honeymoon was delayed. Thanks, Obama.

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    Page 1 of 10

    Vive Hotel Waikiki Reviews in Other Languages

    Ask the Community - Vive Hotel Waikiki

    Do you offer a University of Hawaii student discount ? We are parents of a student who is attending the university at Manoa . We plan on several trips and stays and are looking for our "it" place

    Aloha Brooke G., We do not offer any discounts of this type at this time. The best promotions will be found on our website under the offers page. We hope we can have you with… 

    Are there laundry facilities nearby?

    Aloha, the hotel does offer laundry/dry cleaning service through an outside company and priced per item needing laundering. With this option, items come back the same day if given to the reception desk prior to 8am. Same day turnaround is only for… 

    If we arrive before check in can we leave our luggage at the hotel while we go to the beach?

    Aloha, Yes, we can certainly store your bags for you free of charge. You're also welcome to utilize our amenities including the beach mats, chairs, towel, boogie boards and… 

    Is the buffet back?

    Aloha! We are happy to inform you that we are back to the full buffet style breakfast. We hope we can have you with us. Thank you.… 

    Is there shuttle service?

    Aloha Angela! At this time our shuttle services have been suspended until further notice.

    Is there a pool?

    Aloha Ohh Kay K K., We do not have a pool here at the hotel. We do have a partnership with another property located 0.2 miles away for pool and gym access. The pool and gym… 

    What is the red seasoning served at breakfast and where can I purchase it in Los Angeles?

    Aloha Keesha F., The seasoning is called Li Hing Mui, you can find this at your local asian grocery store.… 

    Can I request for a crib?

    Aloha Trang L., We most certainly do have cribs available. They are more like play pens and we offer them complimentary. We do recommend emailing or giving us a call ahead of… 

    How much is the security deposit? Can we take the breakfast back to your room?

    The Security deposit, if I can recall, was about $100-$150 and yes, you can take food back to your room. And the food is pretty good I must add.

    Does this hotel provide a shuttle that picks you up from the airport?

    Aloha Royal Flyness, The hotel does not offer a shuttle but just right outside the luggage claim area at Honolulu International Airport, there will be shuttle and taxi… 

    What is the height clearance for the parking garage?

    Aloha Scotty, Thank you for your question. Our garage has a height limitation of 6 feet. Larger… 

    Is there laundry on site?

    They have laundry service for additional fees. There is no laundromat in the hotel, but there are some nearby.

    Excited for my solo getaway- much needed-does the hotel offer room service?

    Aloha Jen S., Thank you for your message and for choosing Vive Hotel Waikiki!… 

    Does this hotel charge resort fees?

    Aloha, Please note that effective 4/15/2019, a daily amenity fee is now $25/day from $12/day.… 

    Are there microwaves in the room?

    Hi Mearilyn W., All of our guests have 24 hour unrestricted access to our living room microwave, toaster ovens, coffee and tea service, and a purified water dispenser. As far… 

    Hi! I'm wondering if the windows open in the Cosmopolitan Room, Queen Bed? I understand that it doesn't have a lanai, I'm just wondering if the window opens or if there is only air conditioning in this room.…

    Hi Lynn K, Thank you very much for your question. All of our rooms, including the Cosmopolitan Queen rooms, have a window that will open. You are correct that these rooms do… 

    How much should people tips the valet attendant at Vive hotel?

    Hi Mark T, We appreciate you reaching out to find answers to your question. There are so many factors to consider regarding tipping, but generally, guests tip our attendants… 

    What time is the daily continental breakfast? Also, is there a self parking? Or it is just valet?…

    Hi Dan B, Thank you for your question! Our complimentary continental breakfast is served daily between the hours of 7:00 am to 9:30 am. Our breakfast spread consists of… 

    Don’t See Your Question? Ask Away!

    Review Highlights - Vive Hotel Waikiki

    Free beach chairs, umbrella, beach towels, and boogie boards has you living luxurious while on the beach.

    Mentioned in 44 reviews

    Read more highlights

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    Halepuna Waikiki by Halekulani - My room

    Halepuna Waikiki by Halekulani

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    Back again. We stay here each summer and absolutely love it! The Mountain View rooms are our…read morefavorite- even over the ocean rooms. The ocean rooms have the actual, proper lanais, but we really love the view of the hills and skyline! Staff is always amazing- front desk, bell hops and pool attendants are always so professional, courteous and friendly! Housekeeping is also so polite and helpful. Hotel is so clean and can't beat the li stop or infinity pool.

    Halepuna Hotel This…read moreis a review of my experience staying at the Halepuna Hotel, located in Waikiki. I booked my stay via Costco Travel recommendations. WORDS TO DESCRIBE Halepuna Hotel: Modern, clean, safe, economically and environmentally friendly (bamboo room cards, water dispensers for your reusable water bottles), bright, airy, quality service in hospitality and room service LOCATION I loved staying at the Halepuna Hotel. It was centrally located at the beach walk, so ABC Store, shops, restaurants, and the beach were all within walking distance. *It was difficult finding the location of the hotel, when we first arrived. There was no big sign that you can spot, while you're driving, so my landmarks I always looked for were the ABC Store and Denny's. STAFF/SERVICE: Everyone that we came across during our stay was very friendly, generous, kind, and attentive. A shoutout to the Valet Service crew, especially RJ. He gave us recommendations for where to go. He always made us smile and laugh with his jokes. Thank you Uncle! AMENITIES: ROOMS Our room was equipped with charge stations-usb and usb c compatible plugs, ironing board/iron, mini fridge, ice bucket, tea kettle, and coffee maker. BATHROOM Well stocked with towels, a drying cord, blow dryer, shampoo, conditioner, and body wash. I appreciated that instead of your standard toilet, the hotel had bidets! *Great water pressure for showering. The tub was also spacious, if you wanted to take a bubble bath. 8TH FLOOR GYM-Equipped with a lot of machines Water dispenser Additional restrooms/shower room LAUNDRY ROOM is open 24/7 There are 3 washers and 4 dryers You can pay using your credit card or download the WASH CONNECT app *Friendly suggestions: -As a guest, bring your own laundry soap/dryer sheets--or go to the ABC Store if you forget your laundry supplies -Make sure to clean the lint trap before you put your clothes in -Put a timer on your phone to check on your clothes GARDEN -Serene, tranquil, peaceful, spacious -------- Friendly Suggestions for Halepuna Hotel -Have a big sign stationed outside the hotel, perhaps elevate the height of the sign and add lights to it, so it's easy to spot for first time visitors ------- All in all I enjoyed staying at the Halepuna Hotel. The services and amenities provided were excellent. I can't wait to visit again soon! Mahalo Halepuna Hotel!

    Hilton Hawaiian Village Waikiki Beach Resort - Hilton Hawaiian Village

    Hilton Hawaiian Village Waikiki Beach Resort

    (3.2k reviews)

    $$$

    Waikiki

    The last time we stayed here, we were in the Rainbow Tower. This time, we stayed in the Tapa Tower…read more As always, the staff was friendly, helpful, and provided excellent service. My biggest issue with the hotel is that it's showing its age. The rooms and facilities feel outdated, and I don't think the current room rates reflect the condition of the property. Also, if you're looking to save on parking, park by the pier instead. It's much more affordable than paying the hotel's $65 per day parking fee.

    All I have to say is be VERY careful what room you think you're booking here as the pictures they…read moreadvertise are not the rooms with the views you end up getting. You can tell by the manager's responses to all of the negative reviews here that there is no desire to make any negative experiences right for the customer. There is an apology that it didn't live up to standard and an "I hope you give us a try next time". Let that be the baseline for the customer service you'll receive if you choose to stay at this hotel. We arrived in late July with our friend and two young kids. We get to our "ocean view" at the Rainbow Tower which we paid extra for only to find a gigantic tree blocking the view we believed we paid for. We called to the front desk and Annie very rudely dismissed us before telling us to come downstairs to prove that our view wasn't as the pictures showed when we booked it. She told us to head down to the Mail Drop line and when we got there we're told we were at the wrong place. We then argued with a manager (can't remember her name anymore) for I'd say a good hour. First, we were actually told the manager bounces between towers and wasn't at the Rainbow Tower which ended up being untrue as we saw her in the back when we came down and she ended up being the one to talk to us. We asked to be moved to a different room and we were told this very partial ocean view we got with the room we paid for titled "ocean view" was exactly what we paid for because if we wanted an ocean view we had to book "ocean front". Yet, if you book an ocean view room on their website or through Expedia, the view they advertise is a full ocean view. We definitely felt gaslit and like we were crazy for asking to be moved to a room we paid for. They finally agreed to move us to a "lagoon view" saying they didn't have any ocean front rooms because they're so busy that they're full 365 days of the year. (Meaning they don't really need our business, I'm guessing.) We were not happy with the lagoon view because we paid for an ocean view, but we ultimately had no choice but to concede and they said they would reimburse our resort fees. What's sad is that the employee knew how to work the system more than the manager. Also, another man came down with the same complaints as us, but no employees acknowledged him so he waved his hand, and stormed off. It's been over a month since this happened, and my friend who booked separately from us (who had the same issue) has yet to receive her reimbursement. They said they mailed the check and she never received it. She's been calling them and has received no reply. The elevator situation at the Rainbow Tower is also horrible. Supposedly, they're working out the kinks, but be prepared for long waits and very crowded elevators when you want to go anywhere. Another tip if you choose to stay here. Do NOT bother paying for the cabana at the Tapa pool. We did and no one walks you to the cabana. They tell you to open it up and set it up yourself after they hand you a few waters at the towel stand. There's no food or drink service, and you have to go to the bar next to it to get your food or drinks. It's also very isolated from anything fun. We booked 2 Casabellas at the Super Pool the next day. They were cheaper and MUCH better. They had food and drink service and the server was awesome and the towel desk takes you to them and opens them up for you. Cabanas are a bust and a total waste of money. Overall, the customer service at this hotel is awful and I can only assume it's because they don't need our business since they're full 365 days a year... as they informed us. The nice thing about the hotel is that it has shops and restaurants attached, but it's extremely crowded. Do yourself a favor and book elsewhere.

    Prince Waikiki - Piña colada

    Prince Waikiki

    (470 reviews)

    $$$

    Waikiki

    Five stars across the board. Every employee and service we received at this hotel was superb- from…read morethe valet to the front desk & concierge, the restaurant employees, the pool bar employees and the housekeepers. Best service. We booked a stay last minute because of a power outage and then had to book subsequent nights which made explaining and moving rooms a bit messy but front desk was on top of it every single time. Even if I had spoken with a different person, they kept impeccable notes and went above and beyond to help us. I am beyond grateful that even though we had to deal with craziness of the hurricane, this hotel was the bright spot in our day. Cleanliness was also good. Out of the 3 rooms we had, I only called housekeeping once for a minor pillowcase and sheet change which they did immediately and apologized for. I recommend this hotel to all and look forward to staying here for pleasure in the future too.

    We stayed here again since my wife likes it here. For me, it's 3 stars at best. Room was fine, but…read moreshower stall is pretty small. I'm only 210# but there isn't much room in the shower to even turn around. Pool area has too many screaming kids running around. And they offer a kamaaina weekend staycation deal for locals that brings out the crazies who act like they have never been to a nice hotel before. There should be an adults only pool, like that which is offered at other resorts. Lastly, food available was mediocre at best. 100 Sails is probably your best option - decent buffet for dinner and breakfast. We also ate one meal poolside since we were trying to relax there one afternoon. We ordered a cheeseburger deluxe with fries. The burger came with about a 3 oz patty, and the fries were as hard as a rock. For the $24 we paid, we probably got a $6 fast food combo meal. We also ordered a Caesar salad - that was a single romaine heart, split lengthwise, with 4 small shavings of Parmesan cheese and a tablespoon of bottled Caesar dressing; $24 too! Soft drinks were $8 each. I know hotel resort poolside food is expensive but I did expect something a little better. The best thing is the valet parking service; very fast and efficient since they always have about 6 valets working all the time. But be advised that this service is not cheap - $52 per day with a $5 tip each in/out trip!

    Outrigger Waikiki Beachcomber Hotel - nice updated room.

    Outrigger Waikiki Beachcomber Hotel

    (265 reviews)

    $$

    Waikiki

    I had such an amazing experience with Caren at the front desk! I'm staying at the Outrigger…read moreBeachcomber to celebrate my 30th birthday, and when I first arrived, I wasn't completely happy with the view from my original room. I mentioned to Caren that this was a special birthday trip for me, and she truly went above and beyond to make sure my stay felt special. Caren took the time to look into different options and was able to find me an upgrade at a very reasonable price with a MUCH better view -- and I am absolutely blown away! The view is breathtaking, and I genuinely cannot stop looking at it. It completely changed the experience for me and made my birthday stay feel that much more special. On top of that, Caren even gave me a sweet birthday welcome gift since they were out of the chocolates they normally provide. It was such a thoughtful gesture and really showed how much she cared about making sure I felt welcomed and celebrated. I truly appreciate all of the time, effort, and kindness Caren showed me. She turned what could have been a small disappointment into such a positive experience and made sure my stay started off as a 10/10. Customer service like this makes such a difference, especially when you're celebrating a milestone birthday away from home. Thank you so much, Caren, for helping make my 30th birthday in Hawaii even more memorable!

    I stayed at this outrigger property 2 nights from March 6, 2026-March 8, 2026…read more When I checked in I was informed since my stay was for 2 nights if I needed to have my room cleaned to let housekeeping know. Once my room became available I dropped off my luggage and then went directly to the beach. When I returned I did notice some areas of concern where the room was not very well cleaned. Instead of calling housekeeping I went directly downstairs to the front desk. Front desk personnel were busy as there were only 2 people assisting the long line of quests. I decided I'll just deal with the room uncleanliness later. Please be advised that I did take pictures. Once I checked out on Sunday, March 8th, I advised the front desk personnel my concerns. The manager Ira listened to my concerns as I showed her my pictures. She immediately apologized and ask that I email the pictures to their corporate office. Which I did once I arrived back to the mainland. In the room there's a finger or toenail clipping on the carpet between the console and couch. Also you can also see that portion of the carpet has not been vacuumed. The clothed bench in front of bed was extremely stained and filthy. So filthy that I covered the bench with a bath towel if I needed to sit down. Also the refrigerator was very dirty. I chose not to put any food items in the fridge because of this. Also the bottom of the toilet is stained with either fecal matter, urine or maybe it's rust. If so, clean it then use caulking. These are the concerns I have with room 403. Hopefully I'll be hearing from upper management in regards to my unpleasant stay in room 403. The best part of staying at this hotel was the show Auana which is located at this hotel. Needless to say I will not stay at this hotel again.

    Halekulani Hotel - Halekulani Gatehouse.

    Halekulani Hotel

    (510 reviews)

    $$$

    Waikiki

    I will never forget the way the Hawaiian breezes felt in my hair. And I will also never forget the…read moreoutstanding hospitality, accommodations and luxury of this gorgeous hotel. I love that it is in the heart of Waikiki, very walkable to shopping and nightlife should you want to leave the grounds of the resort. The nightly local music with hula under the sky is magical. Reservations for dinner, or grab a first come first serve cocktail table at 5 to watch the sunset! There is also nightly jazz in the bar. La Mer is a one of a kind French experience and Orchids is fantastic for any meal of the day. Just outside the hotel is a delightful oceanfront park where the hotel hosted yoga each day. A highlight for me. Great poolside service. The beach is small, so if you are looking to lounge on the beach, that's not really much of an option. This hotel is a member of the Leading Hotels of the World. So you know it has the highest standards. That brand has never steered me wrong. And the fact that it is not under a massive hotel chain umbrella means it can maintain its authentic individuality. Pro tip: if you have a late flight, there is a lounge where you can relax and prepare for your departure, as check out is 11am.

    Review: Beautiful property with lovely touches, but rigid service and poor beach access fell short…read moreWe recently completed our first trip to Honolulu, staying at the Halekulani while nearly seven months pregnant and traveling with our 3.5-year-old. As many mention, the property itself is pristine--calm, spotless rooms, excellent toilets, and comfortably sized showers and tubs. The nightly turndown treats from housekeeping (ranging from chapstick to custom coasters) were a delightful detail we looked forward to each evening. Breakfast was included and decent, though it skews heavily toward traditional Japanese options. As a pregnant guest, I was a bit disappointed by the lack of basics like oatmeal, and the requested toast turned out to be basic white bread. We encountered some exceptional team members. Donna at the front desk was wonderfully warm, remembering my son's name from our second day. A lovely woman at the pool with very long hair and a gentleman who plays in a band were also fantastic--he consistently helped us set up cabanas so I could stay out of the direct sun. Unfortunately, two major issues significantly impacted our stay: * Unprofessional Pool Management: The pool manager (who did not wear a nametag) was surprisingly rude. After another attendant helped us secure a shaded cabana the day prior to ensure I had sun protection while watching my son play, the manager confronted me about "saving" cabanas. Considering the hotel was not full, the aggressive tone taken with a heavily pregnant guest was completely unwarranted and unlike anything I've experienced at a property of this tier. * Misleading Beachfront Experience: The hotel advertises itself as a beachfront resort, but the accessible beach area is extremely minimal with choppy water. Between the lack of loungers or shade and the large Mai Tai catamarans constantly docking right next door, swimming isn't practical, nor is relaxing on the sand if you need sun relief. We truly wanted to love our stay, but given the premium price point, the combination of poor beach access and an unnecessarily hostile interaction at the pool left us thoroughly disappointed.

    Ka La'i Waikiki Beach, LXR Hotels & Resorts - Guest room bath

    Ka La'i Waikiki Beach, LXR Hotels & Resorts

    (45 reviews)

    $$$

    Waikiki

    As Hilton Honors- we booked this location on the app as our regular hilton location was booked. Ka…read moreLa'i is a gem of a hotel. The stay was because we didn't have electricity after hurricane Lala. It was such an amazing stay what started as 3 days/2 nights extended to 6 days! We were greeted at the valet $55 a night. Service is great- they had our vehicle ready at 6am for work. There is no self parking. However they are very efficient! The lobby is on the 7th floor- so helpful - Ayumi helped to extend our stay. We met her at check in also. All the staff are pretty helpful and nice. The rooms are so comfortable and the kitchenette is not the normal "kitchenette". The stove has 2 hot plates- no oven. A microwave. The dishware and cutlery. Subzero mini fridge & freezer. Breville toaster & blender. Zoriushi rice pot. Nespresso make and pods. The knives are German made Zwilling. Impressive. The sofa bed was comfortable - the mattress was like a memory foam type?! Or it felt like it. The gym has dumbbells up to 75#, yoga mats, medicine balls, kettlebell, cardio machines- bike- treadmill- elliptical and even a peleton too, they have circuit training cables and machines. Even filtered water, cold towels, fruits and towels to use. The infinity pool and hot tub were a joy. They offer towel service, lounge chairs, drink service, and complementary smoothie and ice cream with toppings (caramel, chocolate, and sprinkles) The business center or library has computers (good speed too), phone charger, printer and couch with additional chairs. There were 2 newspapers on the table the other day. Convenient. The restaurants: Bloom for breakfast and Kini Room. They also have a bar at the lobby. And a lil coffee shop. An ABC store is a block away- huge

    TRANQUILITY! 4.8…read more We stayed here during the first half of our most recent trip to the island, mainly to compare it with another property/residence that we really like and wanted to make a direct comparison. We also used our American Express Platinum Hotel Credit benefit, and it was great that this hotel qualified for it. Ka Laʻi is one block from the beach, backing up to Fort DeRussy Park, a military reservation, and is surrounded by many shops and restaurants, especially along Luxury Row, which is a non-negotiable visit for us. There is so much aloha felt here, with the staff always greeting us with genuine smiles and a willingness to help. The hotel is quiet and soothing, perfect for a relaxing stay. We checked in seamlessly and were provided with cold, refreshing water upon our arrival. Our room was spacious and felt very cozy, with beige carpet and tile flooring, brown furniture, and dark cabinetry in the kitchen. In the seating area, there was a large full-size sofa, an upholstered side chair, and a coffee table. The long dresser and closet provided plenty of storage. A lovely welcome treat was left in our room: two Ka Laʻi reusable water bottles, Hawaiian semi-sweet chocolate, and Beach Brittle. These items were a very nice touch. If you feel inclined to enjoy more Beach Brittle, you can purchase it downstairs in the small shop next to the spa. The bathroom had a double-sink vanity with plenty of counter space, which is a must for me, a large soaking tub, and a wet shower area. It was a generously sized bathroom with plenty of room to move around. Our stay included a wonderful breakfast buffet at Inyō. There was an omelet station with a chef preparing made-to-order omelets, along with a variety of beautiful fresh fruit, hot and cold breakfast items, rice, and Asian-inspired bites. The infinity pool is located near the restaurant, Inyō. It's tiled in a beautiful blue that adds a nice contrast to the tan backdrop of the neighboring high-rise buildings. The pool is long and narrow, accented by a series of raised, tiled planter islands that provide a bit of privacy between guests. We were too busy to swim or enjoy the other amenities, but just walking around the grounds was incredibly relaxing. It's a very peaceful place to stay, unlike many of the larger hotel brands. The standout at this hotel was definitely the service. The staff always made eye contact, greeted us warmly, and either asked about or anticipated our needs. This is a hotel that is definitely worth returning to.

    Sheraton Waikiki Beach Resort

    Sheraton Waikiki Beach Resort

    (1.2k reviews)

    $$$

    Waikiki

    Joey was the best housekeeper ever. He truly deserves a raise and promotion as well. He always kept…read moreus stocked up and very clean in our room. Thank you so much Joey 10 out of 10 stars you really made my trip so great. Charleston also went above and beyond as well. He really made the finale of my stay so amazing. He really should be director or manager by now. I've never had such hospitality in my whole life 10 out of 10 stars. Thank you so much Charleston you really went above and beyond for me and my girlfriend's first day I will continue to come to shirts in Waikiki because of you.

    Location: beach access to waikiki. Across from royal Hawaii center…read more Pool: 3 types of pool, 2 family and kids, 1 adult Infiniti pool. Check in: 2 lines, and for regular and the other one is for Marriott Bonvoy gold and above status reward. Since we reserved via Amex platform, as always, we received receive complimentary of room upgrade, $300 resort credit $100 from Amex, $200 from Sheraton hotel when reserved 3 nights and more. We only received a gift of choices snacks anything we can fit into a small paper bag. Other complimentary: Early check in Late check out Complimentary breakfast for 2 daily Our room is pretty nice and spacious. Ocean view, 2 bedroom of a queen and king bedroom. They also give you refillable bottle water like path water brand. You can refill cold water in every floor and also at lobby by check in area. There's also microwave, 18th floor Sadly, they are not longer give lei and the bead necklace as welcoming gift anymore, due to budgeting

    Vive Hotel Waikiki - hotels - Updated September 2026

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