The customer service is amazing! I'm a pregnant kindergarten teacher and on Fridays I sometimes like to treat myself to some pepperoni rolls and a Greek (Mediterranean salad). It's hard finding restaurants that open and deliver before my 10:30 lunch. I have ordered from here 2 times and they delivered it right in time for lunch and it was fresh and hot. Thank you making my Fridays a little better. I also love that when I called the guy knew my order. read more

Our family staple!! Always tasty and they offer great specials / coupons if you follow them!

The pizza crust was thick but soft and had a nice buttery flavor. I tried the four cheese pizza rich, creamy, but not overwhelming. The dining area was clean and comfortable.! read more

I ordered from Vocelli on Friday. The pizza was really bad. Very dry and chewy. I had the buffalo chicken pizza and the chicken was so dried out and tasteless that I pulled the few pieces off the pizza. read more

Consistently tremendous pies with remarkable taste and sparkling components are served by using Vocelli Pizza. There are lots of toppings and a perfectly baked crust. Quick and alluring carrier makes it a fave location for a fulfilling, problem-loose pizza night! service is good. read more

Anytime I have a hangering for pizza I order from this location. I normally enjoy the food quality from here better than Herndon - but i've had issues with payments here and getting all my items. I like the lunch deal specials. Use to be advertised at 7.99 for lunch specials during the week. At this location though it's 8.99 and it was consistant for a while then I picked up for myself and husband a month or so back and I was charged at 11.99 for both "lunch" specials when I went to pay. I tried calling back when I noticed but it was dinner time then and they were overloaded. Then we were at a friends house in southriding and there were 8 adults. I made the suggestion to order vocellis and offered to pick it up. So I picked up the two pizza's, a stromboli, pizza rolls and a 2-litter. Only when I got back to my friends house there were no pizza rolls. We checked reciept that was in the box and sure enough we did order it and pay for it. I called back and they said they would refund me the pizza rolls. I'd like to see more consistancy with check out and transparency with pricing. Overall I think vocellis has a good product with their Pepporoni neapolitan style pizza's and I like the lunch specials with an item and soda for those cheat days. read more

I ordered the steak Stromboli and it was absolutely delicious. I loved everything about it- thinly sliced steak, crunchy peppers, very cheesy, and really tasty sprinkling of cheese and seasoning on top. It was perfect. Can't wait to have another read more

Vocelli is close by so we often order from here when we want to have a pizza night. I am a huge fan of their "Pick 3 Stromboli", and usually get it with veggies. Vocelli's cheese pizza is my second comfort go-to and sometimes I forget that they are a franchise. When we have family from out of town they ALWAYS request Vocelli pizza at least one night while they're here and complain that they wish they had Vocelli in their state. Our household is also a big fan of their "specialty" pizzas. While we are not huge fans of the other food from Vocelli, it's just personal preference and their strombolis and pizzas are amazing. 95% of the time, the food is perfect, hot, and delicious. We have not dined in since pre-COVID because the location is in a busy shopping center and the restaurant gets loud and busier than I would like. The only reason I have given 4 stars instead of 5 is because of delivery. Generally, we have a great experience with delivery and we generally order online. When we do call to order, the staff is very kind and helpful. The issue is most of the time, the delivery person (no matter how much I tip!) will not read the instructions and will leave the food and the front door, ignoring my delivery note to please ring the doorbell. Delivery times vary greatly with traffic so if I don't realize the food has been delivered (no doorbell ring, just left on my front porch) and it's out in the freezing cold for a few minutes, I end up with cold food. Is it the end of the world? Absolutely not. Would I like the delivery driver to please read my delivery note and ring my doorbell? That'd be awesome! read more

Excellent Pizza for a franchise. Way better than the competitors in the area. Great value for money and all ingredients tasted fresh. The crust was also good and had the right amount of chew to it. Did order a salad that was fresh and tasty. Will definitely be ordering from this store location again, had a satisfying and tasty dinner. read more

Vocelli Pizza - a box of pizza on a table - Italian Near Me - Aldie, Virginia

We don't order pizza often but decided on Vocelli's last night. Hands down the best takeout pizza, so many toppings and cooked perfectly. We will definitely be back! read more

We have ordered many times and have always had a good experience. Tonight I ordered and paid extra for additional toppings , when one pizza came without the extra, and the other pretty skimpy , I phoned and they immediately refunded me. The pizza came so fast and the employees were awesome. read more

The food took over an hour to get here (2.3 miles away from the store), it was stone cold when it finally arrived and the pizza that was supposed to be thin crust was not thin crust. Thumbs down. read more

Every single time, this Vocellis is fantastic, 6+ years of coming here, employees so friendly and courteous, and food delicious!! Always!!

Excellent customer service and the pizza is always cooked perfectly! Our go to pizza place!

Low-quality raw rotten food. I can't trust the quality of the food again for my family--a waste of time. Located in: Stone Ridge Village Center Address: 42010 Village Center Plaza #130, Stone Ridge, VA 20105 read more

As I am writing this I still have not received my order, BUT the gentlemen at this location were just super nice and helpful. It was determined that the initial order was delivered to an incorrect address. Shame on the delivery employee, and more shame on the people who received it and knew it was not theirs. Very sad! They are remaking our order and sending it out. Good job tonights crew! read more

This is the 2nd and likely last time that I will order from this Vocellis. They ring the door adn put the food on the ground. I was literally at the door and the driver ran to his car and left. I asked them when I ordered the second time to NOT put my food on the ground. Guess what! They put my food on the ground (not even in a bag) and my husband was right there. I called them and the manager is rude and cut me off telling me, "I got it ma'am. I got it". As it relates to their food, it was still hot after taking 15 minutes to deliver. Service is important and great service is essential to my green bills. read more

10/10 Pizza joint would recommend. Great crowd excellent boss. Most importantly, bomb ahh food fr fr

This place is amazing! Will (mgr) and Josh (drvr) really took care of their community Emergency room staff!. Vocellis was so nice and even added a few extras. Love that they cared enough to treat a local medical facility. Sorry no pic. read more

I wouldn't exactly call Vocelli "as good as it gets" in Yelp's wording, but I'm padding my rating a bit because I think it deserves more than its 3.5 star average. Prices are excellent, especially if you purchase an 18", and especially if you order online and use a discount code (the current one is for 30% off any pizza). The pizza's by no means artisanal, but it's a league above the typical delivery chain fare and has never once disappointed me. The employees have never been anything less than accommodating, friendly and kind, and it's always a pleasure to interact with them (tip them well, please; to the owner, pay them well, please, because your proles deserve it). My orders come out correct every time, and they're available for pickup within 20 minutes of being placed, every time. Today I'm finishing a 72-hour fast. You'd better believe that I'm about to devour an 18" colosso all by myself. read more

Ordered from here once, it was on time and reasonably tasty. Repeated the order today as it's too cold to go shopping, but when the order arrived, there was no tomato on the salad or the sandwiches, and no mushroom or onions on the sandwiches...so basically, it was bread, cheese, steak, and lettuce. And the salad was lettuce and red onions. Did I just pay $7 for a bowl of lettuce? Sandwich is also dry and bland. Called the restaurant and spoke with Twan, who'd taken my order earlier, and told him I'd have never ordered if I'd been told ahead of time that there'd be no tomatoes (they claim tomato shortages?!) and no veggies - per menu - on the steak sandwiches. Good thing I didn't order the vegetarian sub, as I'd probably just get bread?? The guy on the phone just argued about what was on the sandwich, and I offered to send him a photo. Asked to speak with manger but he claimed he's not in. Nice problem solving.... Lame. Terrible. Never ordering from them again and will warn friends, too. read more

Vocelli Pizza - Steak sandwich - no veggies, per menu, except lettuce. Dry as a peanut butter sandwich... - Italian Near Me - Aldie, Virginia

This Vocelli's has the most ridiculously high prices of any pizza place I've ever encountered! $37 for a 14 inch 5 topping pizza. Will NEVER go there again! If they had a no star rating I would have uses that read more

Quick, clean, excellent customer service. Food taste great. You can taste all the ingredients in the toppings, they put the right amount to make it perfect. And the staff is really awesome!! read more

Vocelli Pizza - Pepperoni sausage - Italian Near Me - Aldie, Virginia

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This sad. We love their but I can't believe this was delivered like this. Delivery guy must have drifting around the corners. read more

Vocelli Pizza - Italian Near Me - Aldie, Virginia

Wasn't too impressed with my take-out order from here. I got a pan pizza with extra cheese and an order of breadsticks. It ended up being a little on the expensive side for pizza, since their pan pizzas only come in one size - large. The order came out fairly quickly, about 10 minutes. The pizza itself wasn't bad, but the crust was very greasy. I don't mind a nice, buttery crust, but this was just too much and left me feeling slightly sick. The breadsticks were just the same dough they use for the pizza sliced into thin strips and baked. They were very plain and came with a marinara dipping sauce that was cold and also very plain. They were edible, but not good at all. There are better pizza options out there. read more

I have finally settled on Vocelli as my go-to local pizza joint. I live in the neighborhood and for a long time it was a bit of a sweat as to whether I'd go with Vocelli or the Papa. In the last year, however, that decision has been made pretty easy for me. With Vocelli it's definitely a "get what you pay for" sorta thing. PJ's has gone to giving away 50% off pizza whenever any local team scores a sports point (seemingly) and the quality of what shows up at your door reflects that. Vocelli will very occasionally do some sort of crazy good deal, but I treat those like house money. What you get at Vocelli is high quality pizza delivered fast for a fair price. You will likely pay a few bucks more than PJ's and certainly more than Domino's, but your money is well spent. I will sacrifice a 5-spot any time to guarantee that I am going to get a better pizza. Their salads and stromboli are also first rate. I put 4 stars and not 5 because the last time I had their chicken it was not very good. Same with the pasta. If they change that up and the rest of their menu can keep up with their excellent pizza, I will bump it to 5. :) read more

Pay a little more, get s LOT more! Super-fast delivery, still hot and friendly drivers. Their menu is a bit more comprehensive and creative than the major chains. Not just pizza! Fresh Salads, wings and other Italian treats are also available here. One call gets it done, no matter how many requests your family has at meal time. read more

So Vocelli pizza... where to begin?.. First off, they don't read signs stating no solicitation. Secondly, they don't care about the environment with the amount of menus they spread across my community. Third, their pizza is waaaaaaayyyyyyy overpriced and tastes like it was made in a easy bake oven. If Vocelli's decides to hit my community again, they will be getting all 300 menus back out front of their store after I ran them all through a shredder. Eat here if you want, but they are not eco or people friendly. read more

It can be hard to find really good pizza in this area, but Vocelli's does a fine, if unspectacular job. I honestly might not go there much if it wasn't right near my house. But I would never go there at all if it was as bad as Domino's, Papa John's, Pizza Hut and other such chain garbage. There isn't any seating here, it's just a takeout place, which is fine by me since I live about 60 seconds away from it. One note: I went there on back-to-back Fridays and the manager remembered me from the week before. You can't ask for a better customer experience than that. (I suppose he may have just looked it up on the computer... but still...) read more

We order from Vocellis often. The "grande" pizzas are pretty good and the quality is consistent. You can always find a coupon to save a decent amount. They have a new online ordering system that has special deals. Good pizza and fast delivery. Lately the quality has been consistent and hot! read more

This Vocelli makes the best gluten free pizza around. I have tried most of the pizzerias in Ashburn and Leesburg and this is the best for gluten free. It is a pleasure not having to eat cardboard anymore, and their house salad is excellent too. read more

Ordered from here multiple times. Delivery is fast and food arrives hot. Food is good... We have ordered subs, pizza, breadsticks, and cannolis and would order all again. Online ordering is simple to use and you can use coupon codes. read more

Excellent thin crust, which is nice if you're counting calories. I don't know where they get their pepperoni, but it's the most flavorful I think I've ever had on pizza. Fast delivery as well... read more

Pizza is fine but I ordered the special: 1 large pizza, 1 order pizza rolls and added a 2 littler of Pepsi. The first time they delivered, the brought only the pizza. I called and complained because they didn't bring the whole order. They said they'd bring the rest of the order shortly.. They brought the Pizza rolls 35 minutes later and not the the 2 liter of soda. I called a third time to explain they didn't bring the whole jikdaw-dafda7-zatNakOrder and they said that would bring the soda shortly and never brought it. What kind of customer service is this??? read more

Horrible delivery experience last night!!!! Pizza was delivered like this and chicken tenders were undercooked after specifically requesting extra extra well done. I guess the pizza must have been dropped and the driver didn't bother to let us know or make things right. Never ordering from here again. Worst part is when I called to complain, the guy that worked there offered a refund but no apologies or remorse over what happened. read more

Vocelli Pizza - All the cheese and toppings moved to one side of the box - Italian Near Me - Aldie, Virginia

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I have never had this horrible customer service ever! We ordered some pizza and wings through the slice app at 7:15 and it was supposed to be delivered by 7:50 at the max. At 8pm we finally call them cuz we hadn't gotten our food...first they said oh our food is on the way so we ask them can u follow up with the driver as we are literally 5-8 mins away from the restaurant. Then they changed their story to we don't have an order from you when they had just pulled it up by our name. Told us to go back to the app and figure it out. Ridiculous. We call the app and they said oh the resultant had some kind of an accident. And they will remake and deliver it ASAP. Ok fine. We wait another 40 mins!!!! And still no food. We call the place and they said the order was canceled!! Hahah could not believe that! Seriously don't kno how they are running the place...if u can't handle it don't participate in external apps. U clearly don't kno what ur doing. Anyway! Always better to go with the big guys or ledos!!! Never had any issues there. Also to add my husband had been fasting all day for Ramadan (no food or water) and because of them we had to refigure out dinner plans way after his eating him!! Absolutely unacceptable! Hope u guys figure out ur mess. read more

Ordered pizza and wings delivery the other night. Delivery arrived in 30-45 minutes though food wasn't terribly warm once it arrived. We got a large pepperoni pizza with extra cheese - for close to $18. I find the prices a bit high especially considering that at other restaurants a large is 16" and here it's 14". I did enjoy the pizza though. Husband said the wings were ok - he got hot bbq sauce and said it tasted as if they just mixed tabasco with regular bbq sauce. We'll probably order delivery from them again but mostly because there aren't a lot of other delivery options in the area. read more

THESE PEOPLE DON'T DESERVE A SINGLE STAR! We ordered online two pizzas and two side salads and cheese sticks. We have ordered from this location before and it was to be expected average pizza, average wait time,unsatisfactory service...you know them drill.....anyway we ordered online at approximately 8:24 on Monday night. We expected the usual 45 minute wait but then after nearly an hour passed we called the h.q. and got a young man named George who assured us that they were EXTREMELY busy !!!!!! Then he said he would call the driver to make sure that he " wasn't dead"...unfortunately seeing as I was the customer I was not in the mood for dramatics after a long Monday of working providing real customer service ...I...am...tired...and HUNGRY! So we waited for a call back and then finally we got so aggravated we called back and asked again where the driver was...now the time since order has been an hour....George assured us that he should be pulling up any second....uh huh....so we waited...no driver...no pizza...no customer service..... We waited and then called George and demanded that he remedy the situation..he pleaded that he had just gotten this job and would give us a free one topping large pizza....uh huh ...at this point the only pizza I wanted was the pizza I had ordered. We discussed with George that he needed to think of a better solution...one hour ten minutes....finally he said he'd be willing to offer us a refuse rate from forty to twenty...ok fine we settled for that but then when the driver still wasn't here I was so angry tired hungry and fed up with this entire debacle I didn't even want to give him a thing! Finally when he sauntered up our driveway with our pizza a man who was later tagged as Thai delivered me my pizza I was furious he made up some cock and bull story that his car had broken down and wahhhwahhwahh....I was so disgusted at this sad example of customer service that I only gave him ten dollars. Without counting it he started to walk away then yelled where's my money i said you need to talk to George about that he spoke with George as I went back to my table and he rang my doorbell and said that I still owed him nine dollars bringing my balance to the twenty George had so kindly adjusted for me ...uh huh...then when he started to raise his voice and get aggressive I repeated myself he scowled and called my a bitch then when I said in absolute horror at the absolute disrespect and this sad little mans disregard for his employment status, I said "EXCUSE ME! ?" He then scampered away to his car. I went inside fuming and called George immediately explained why he wouldn't get his full amount and the details of what had occurred and he exclaimed "oh shit" under his breath oh shit was right bud I got the name if the owner as well as the driver and said I would be expecting a call the following day George apologized and I hung up. Feeling as though this drama was over and finally feeling as though this was over and id get some grub I opened my pizza and the chess was on the lid no cheese no sauce it was a SAd excuse for a pizza the Italians would use it as a doormat or something to clean up their dogs feces with, we ate what we could and then a knock came on the door ...guess who..you got it it was Thai...come back to bicker some more....I wanted none of it I said you called me a bitch he said no I didn't. I closed the door. And went back to my meal and then my phone rang and it was this psycho Thai he wanted to yell somemore and I was in shock, now this worm knows my address and my phone number and has harassed me I was done I had my husband call and say to George that if Thai ever approached my home again we would have a HUGE problem ...not once was I yelling except for when I was called a profane word,not on the phone with a nervous manager. Not when I felt as though Thai was sitting waiting to attack me like a spider monkey for what? Nine dollars....guess what I work in the service industry you don't provide good service you don't get paid bottom line.....a lesson Thai needs to learn..if he was not fired then anyone who orders from them then should expect a large pizza served with a side of hostility! Mmmmmm. .....this was ridiculous seriously save yourself the money and stress and go buy a make your own pizza lunchable. Trust me you'll get better service food and a free chocolate....the worst part is it that this creep now knows my hour number as well as my phone number not cool vocellis not cool..... read more

Pizza was fine. Not great and not bad. Everyone was satisfied. The one star is for there terrible pricing policies. They don't display or readily give out normal deals. I had to ask upon arriving and began "negotiating" with the employee. He told me he could get me this or might be able to do that and after going back and forth I paid normal price for one large and one medium pizza (I actually ordered 2 mediums but ok...). After waiting and researching on my phone I found their "hidden" deals and presented them to the employee and expected to get the different refunded but was met with "you have to mention the deal before you order". Which led me to believe they are intentionally deceiving customers. Beware before ordering. read more

Absolutely amazing pizza and service! I ordered A delivery pizza 15 minutes before they closed and usually places would be very mad but they were so sweet and made us feel remembered... Me and my roommate have ordered pizza from them before but I did not expect them to remember. I highly recommend Vocelli Pizza! Rohani and the staff that took my order tonight were awesome! He delivered our pizza well after his shift ended And still had a great attitude. read more