Took my Ford escape in to them to fix my transmission and had it for a couple of weeks then told me…read moreit was fixed and charged me all most $1500 and I only had it for a couple days and was having trouble with the transmission and took it back to them under there supposed guarantee and had it for almost 3 months and then told me that they couldn't fix the problem and turned around and charged me another $500 for doing nothing to fix it in order to get my car back. Tried to talk to the supposed Manager and he was a total joke and shouldn't be running a place like that. Now I will have to take them to small claims court and deal with all that headache in order to try and get my money back. In my opinion do not have any work done there or you want be happy.

The worst experience I have ever had!!! Very disrespectfu! poor customer service poor communication…read moreand no accountability

I rarely leave negative reviews, and I understand that older vehicles require repairs and that…read moreunexpected issues can happen. However, my experience with this shop was so disappointing that I feel obligated to warn others. In April 2026, my daughter's vehicle was diagnosed by this shop as needing a transmission rebuild. We were quoted up to approximately $3,000 and told the vehicle would be completed by April 24. We approved the repair because my daughter is a single mother who depends on her vehicle for work. When the shop finally contacted us, we were instructed to pay over the phone and pick up the vehicle from the parking lot after hours. We paid $3,195 including tax. Immediately upon starting the vehicle, there was a loud exhaust leak that was not present when the vehicle was brought in. The receipt left on the vehicle noted a "clunking sound" and that the flex pipe needed replacement. We also discovered missing clips and bolts under the hood. We paid out of pocket to replace the missing hardware and had to take it to another shop to repair the exhaust issue. The clunking noise continued to worsen. When we attempted to contact the shop, the voicemail box frequently stated that it was not accepting messages. Eventually, the motor mount failed while the vehicle was being driven, causing additional damage including the drive belt and crank pulley. The vehicle was towed back to the shop. It sat for approximately a week before being inspected. During the following weeks, we received conflicting information from different employees regarding parts availability, labor hours, repair costs, and timelines. At one point, I was told a part could only be found on eBay for $500. My husband was given a different explanation the same day. After he located multiple replacement options himself, the shop suddenly found a used part for significantly less. Most concerning was that we were never contacted with an estimate or asked to authorize additional repairs. Instead, we received a call stating the work had already been completed and that we owed $1,463. After disputing the charge, the amount was reduced to $1,171.50. The shop also informed us that the mechanic who had originally worked on the vehicle had been terminated. My biggest concerns are: * Poor communication throughout the process * Conflicting information from staff members * Repairs completed without prior authorization or approval of costs * Additional vehicle issues immediately following major transmission work * Lack of accountability when concerns were raised I understand older vehicles can have problems. My dissatisfaction is not because the vehicle was old. It is because of the way this situation was handled from start to finish. After spending more than $4,300 between the original transmission repair, follow-up repairs, towing, and related expenses, we were left feeling misled, frustrated, and taken advantage of. I would not return to this shop and cannot recommend them based on our experience.

I seriously can't recommend this place enough. I brought my car in for transmission issues, and…read morefrom the very first conversation, Tina (the owner) made me feel totally at ease. She's knowledgeable, honest, and genuinely cares about her customers--which is SO rare in the auto repair world. Tina took the time to explain exactly what was going on with my car, what needed to be done, and what it would cost. No pressure, no upselling--just straight-up transparency and integrity. And guess what? The repair was done on time and under budget. My car is running smoother than ever, and I finally feel like I've found a shop I can trust. If you're having transmission problems--or honestly, ANY car issues--do yourself a favor and go see Tina. She and her team are the real deal. Thanks again, Tina! You've got a customer for life.

I found this place on Yelp. I looked around several places and he was the first one to response,…read moreand continue to response in timely manner. Also, with reasonable price, I had no reason to look for other place, and I am so glad that I chose here to get my car fixed. All communication was through message/text, and he was very responsive. I had to fix a small dent on my front bumper and everything looks great. He was accommodating with my schedule, and from getting a quote to dropping off the car, payment, and picking it up, everything was smooth transaction. He responses really well which is very important especially during these days when we can't really do much face to face anymore. I needed my car fixed and that's just what I got. no BS. My friend who was there with me had some questions about his car (was not planned), and he gave his honest opinion. Overall, he was professional and responsible. I would trust this place and would recommend this place to others.

I took my 2012 Camry to Reincarnation because my drivers side door handle had broken off. He…read morenoticed that there were several dents and scratches on the door and my insurance agreed to cover the cost of repainting the entire door! We also had to have the front bumper replaced. They managed to fit me into their schedule the following week and did a great job! My car looks like new!

Exceptional service from Ft. Mitchell Garage. I brought my car in with a severely rusted suspension…read morethat required a full replacement--no small or inexpensive repair. Ron handled everything with professionalism, transparency, and real expertise from start to finish. Even when parts availability became an issue, he took the time to explain the situation and ensured a safe, reliable solution rather than rushing the job or cutting corners. That level of care and accountability is rare. What truly set this experience apart was how I was treated. As a woman, I was met with straightforward honesty and respect--no talking down, no pressure--just clear, professional service exactly as it should be. As a 4th-generation, locally owned business, Ft. Mitchell Garage represents the best of what "shop local" should mean: quality work, integrity, and pride in what they do. I wouldn't take my car anywhere else.

Ron and his garage are crooks . He cost me 4,000 dollars and all kinds of troubles because he lied…read moreto us about our car. He will pay in the end. Said i needed a motor and after i trailerd it back from Michigan and brought it to a Honest mechanic all i needed was a feul injector. If your from out of state avoid them. Their crooked. He charged me 950.00 for his false diagnosis. Im a 77 year Vietnam veteran. Thanks Ron.

Had a little mishap and scraped my garage and tore off wheel well trim. Went in for an estimate on…read moremy lunch hour left with my car back to perfect!!! NO CHARGE!!! As a long time 3 J's customer, Zach, Mark and team were all hands on deck when I pulled in. Just Amazing service. THANKS GUYS!! Shawn - West Chester

After being hit on I 75 south, my car needed bodywork on the front passenger side, l the hood, and…read moremechanical work. WreckTech did it all! They gave me a recommendation for a towing company to bring my car to their shop. They allowed me to leave my rental car there and they contacted Enterprise so that it could get picked up. They gave me a breakdown of everything that they did on my car. One of their mechanics went to look at the car with me to make sure that I understood everything and felt comfortable before I left. They vacuumed and cleaned my car that had not been touched since the accident. Before dropping my car off, I was too anxious to even get in my car. I was so appreciative of them taking that step to make sure that it looked great when I drove it for the first time in two months. The repairs were covered by insurance so I can't really speak to the price. However, in the past I never felt that they were overcharging. Overall, working with them was so stress free. After having a very hard time going back-and-forth with insurance, this was the blessing I needed.

I recently had my car touched up at Dave Backer Auto Body and I can't say enough about the quality…read moreof the work and the exceptional customer service. I have used them in the past and they continue to impress with their work and focus on the customer. Not only are they very good at what they do, they do the work at a great value. I highly recommend them for both simple and complex body and paint work as I have had both and was extremely satisfied both times.

Great people and great service! Highly recommend. I was in an accident and they got me in as soon…read moreas they could. Super personable staff. They did a great job fixing my car! Super grateful to have an auto body shop like this on the westside.

Amazing work, quality employees and worth every penny. Strongly recommended. No overspray on paint…read moreor blushing in any kind. Phenomenally paint matched.

I took my classic Z3 to them to restore the clear coat on my door. I was concerned it would be…read moreobvious the door paint was newer since the car is 25 yrs old. They did a great job matching the color so you can't tell. Highly recommend.

Honest, honest HONEST!…read more I've been taking my care to Les Sturgill's Delta Care Care for more than 25 years and he's honest to a fault. The quality of his repair work from the smallest belt replacement to having my engine replaced was awesome. His prices are beyond fair and are much lower than delaer repairs.

I had my transmission rebuilt on my 2001 F-150 and Les(owner) & Ray did a great job. The job was a…read morereal headache but they stuck with it and didn't give up. The truck runs great now. They went above and beyond to get it right. This business is very honest and professional. Jeff O.