After 21 years of amazing haircuts by Mariola, I must tell the world! Am I ever the lucky one to…read morehave met Mariola all those many years ago. She was recommended to me by a friend and still today, I wouldn't even think to go to anyone else! I can count on Mariola to work her wizardry every time I come in for a cut. I remember her telling me one day, that each time she cuts my hair, it might be just a tad bit different. She looks at my face, the current length. She asks questions, even today...were the bangs too long last time? Do want this part shorter, etc? She takes to a haircut, the way an artist might take to a canvas and she enjoys the process. It may take a little longer to finish, but she's a perfectionist and I'm totally okay with that. The finished look is always bright and refreshing. She is up with trends, and yet knows all the classic styles as well. Being an artist myself, I let her do whatever she wants with my hair. She truly loves to create something great and she does, every time! My friends and family are still commenting on my cute haircut. I happily tell them, Mariola is still doing my hair! She's even able to work with gobs of white strands, making it look cool to be older and not coloring my hair. We joke about that...maybe someday I will. Also, Mariola is just a sweet, wonderful person. We chat about anything and everything and I always learn something from her. Thanks Mariola, for 21 years of great hair!!! If you're searching for your own refreshing new look, set-up an appt with Mariola!

So glad I found Naomi Blackwood for my haircuts! The salon is conveniently located and she is…read moregreat. Highly recommend

It's a cute salon. And the owner is very nice. Front desk staffer was also sweet. But reflecting…read moreback on how my appointment went, it wasn't what I had hoped. The girl who did my color just didn't do what I wanted. And I could hear her dismay when she pulled out my foils in the sink. I was left uncomfortably in the sink for about 30 minutes while she tried to discreetly consult with the owner about how to remedy the situation. The issue was I wanted to be blonde! I was there for a color correction. But instead of tipping out my ends, she just did regular highlights, leaving out the ends instead of foiling the whole length of the strands. The stylist seemed rushed because she hadn't allowed herself sufficient time for my appointment so at the end, my hair cut was rushed and not what I wanted. I did come in for a 10- minute appointment prior to my actual appointment for the stylist to meet me and find out what I wanted to do and honestly I should've known then it wasn't going to go well...she basically said there wouldn't be enough time for her to make me blonde in one appointment but that she would try? She would do her best...yikes...I made the appointment anyway hoping...but her lack of confidence in "having time" doing something that's pretty routine in most salons, should have been a red flag. Fast forward...I went to a different salon in Los Altos a couple months later and they did EXACTLY what I wanted. In a single appointment. No qualms. No issues. Did it take 6 hours? Yes. But the stylist had allotted the time, knowing it would be a long appointment. The problem at Therapy was the stylist essentially left me still looking brunette but with highlights. And that wasn't what I wanted. I still paid and gave a 15-20% tip and smiled and thanked them. Because I didn't look awful. I just didn't get the service I paid for. I tried to like my hair. But in the end I was disappointed. I thought I was going to have a flawless experience because it is an Aveda concept salon. Unfortunately that wasn't the case.

Therapy Salon continues to be my favorite salon in the South Bay or peninsula. Under the care of…read morethe owner, Sarah, my delicate hair continues to thrive and shine. Any time I go elsewhere, like for travel, my hair suffers from harsh treatment or harsh product. Overall, Sarah's attention to detail and fantastic customer care has me coming back - year after year. Recently, her assistant, Kat, has been doing my blowouts. She's fantastic! Between her friendly nature, thorough processes, and attention to detail, I've come to enjoy my time under her care as well.

I'm so glad I found Essence Salon! I'm in my 70's with fine, thin hair which has been thinning…read moreeven more since I started taking GLP-1 medication. I decided shorter hair would be a better look under the circumstances but was dreading what seemed like a radical change. Enter Vivian at Essence Salon! She went through the initial consultation and the whole process with kindness and lots of positive reinforcement so it was a pleasure. The end result is the best cut and style my head has seen in a long time. Tres chic, Vivian!!

I like my hairstylist ; Grace, at Essence Salon. Grace is very attentive and really understands…read morewhat I want. She always gives me a haircut that turns out even better than I expected. She also takes the time to teach me how to style and manage my hair on my own. I'm extremely happy with her work. I've been going to Grace for three or four years now, and I no longer feel the need to keep trying different hairstylists.

Mali has been doing my hair for years! She always does a…read morefantastic job! I get lots of compliments on my hair!

Shirin was amazing and kind, gave me a great haircut…read more Unfortunately the person behind me getting her hair dried was speaking very loudly with her stylist which was a bit distracting throughout the entire visit. Still, a great experience with Shirin!

I recently redid my "'do", from decades of long hair to a more punked - out short cut. This new…read morehairstyle is SO PERFECT! Nicoll did an amazing job in helping me figure out what to do with my look. I'm turning heads! A big bonus: my earrings are getting a new life now that they can be seen instead of being hidden away. I highly recommend Nicoll. She has a deep knowledge of styles, products, color... and she is fun!

Nicoll is very sweet and accommodating. I would recommend a visit for your next cut!…read more Nice hair products are used for her services and saloon is serene and nice. She also is very knowledgeable with places to go in town. My mom and I enjoyed our visit.

Back for a trim with Shelly and as always I left happy as could be What's better than trusting…read moreyour beautician to cut your and enjoying their company? Not much ! Salon is super cute located in an old house and parking in back is always easy.

Came over today near closing and was told Monica is the stylist that does short haircuts(called…read morefades??). I have a picture of what I'd like. Last haircut from another salon did not go short enuf!!

They have two locations. One here in Los Altos and the other in Palo Alto. Both locations can be…read morevery busy on the weekend. It's almost impossible to make an appointment. In any case, there's only one person whom I trust with: 1. Babylights or really fine highlights 2. Hair smoothening to remove the frizz. The toner or the gloss could be better. I go to a different salon in Saratoga for the babylights to be touched up properly with dark brown+gold toner sometimes. Because they always leave the highlights brassy looking here. It's unfortunately that I have a Part 1 (highlights) here and a Part 2 (toner/gloss) elsewhere but that's the way I prefer it.

I've been coming here for years for cut & color. (Yes, they do color/blending for men.) Very happy…read morewith my stylist, Kim -- consistently good haircuts, and a kind person :) Always a friendly atmosphere here, affordable prices, and easy booking system. An extra benefit is they let me sit in the massage chair while waiting for the color to set :) It's conveniently located on El Camino near San Antonio (just past the Adobe Animal Hospital when driving south on El Camino). There are parking lots in the front and back.

Tracy was a blessing and added style & highlights to my overgrown hair…read more She did a meticulous job and I am beyond pleased with her care. Discussion centered on my expectations for the color & style and she made the highlights look natural and gave me a sleek cut. I am so grateful to have found her. Thank you !!

Hi :) had an appointment at this salon with Susie for June 29th and she canceled the appointment on…read moreMonday evening because she had covid for a week. I wonder why it took her so long to reach out? It gave me little time to look for another stylist for a wedding I was going to on July 1. I won't make plans to see Susie again because of her lack of professionalism and respect for my time. Thankfully, Cindy saved the day and made time to see me on the same day! Thank you Cindy! She cut my hair and I left the salon as a new lady! Thank you!

I have been getting blow drys here for many years and have tried every blow dry bar and I will tell…read moreyou there is no one better than Cristina!! She is lovely and so meticulous- I am a perfectionist myself and I can tell a huge difference between someone just doing what they have to vs someone who truly cares about doing the very best. The salon is always cute and friendly and I look forward to coming every week!

I really need hair washing and blow dry for several weeks after shoulder surgery. Given I can't…read moredrive now I had to find a place locally. The three stylists I saw were very nice and capable. Unfortunately the desk attendants/phone answerers put me on hold for over 10 minutes. When I called back they said they were busy. Understandable. No apologies. They didn't have an appt. when I could come. I have since called several times and left multiple messages without returned calls. I'm not into conspiracy but feels like this company is ghosting me for some reason. Seems more of an attitude, a lack of kindness or caring. I really just needed some help during a trying time. I prefer to support local businesses when I can but kindness and professionalism are even more important to me. I cannot recommend this business.

Jenny has been cutting my hair for about a year now and she's wonderful. She will always cut my…read morehair when I show up early as long as she's not with someone else. She's made some small adjustments to my cut over this past year that have turned out well. I am an "easy" haircut but people get it wrong all of the time but Jenny is very consistent and would recommend her to anyone! Convenient location just around the corner from Eureka on Castro Street. All of the stylists here are very friendly and it's a great atmosphere to be around.

Cute place. Very nice staff. Reasonable price points. Especially for kids cuts. It's a nice vibe…read more My daughter is 6. I was looking for a salon that wasn't charging exorbitant prices for a child's shampoo & trim. It was quick. And it cost $50. Plus a $10 tip that I was more than happy to give. They did a great job. My daughter was thrilled with the great hair scrub she got during the shampoo. Needless to say, we will definitely be back!