1. Mimi & Coco Salon

    1. Mimi & Coco Salon

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    Los Altos, CA

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    Mimi & Coco Salon

    4.3 (42 reviews)
    Open 9:00 am - 6:00 pm

    By appointment only

    Services - Mimi & Coco Salon

    Haircut

    Manicure

    Manicure and pedicure

    Mimi & Coco Salon Photos

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    Recommended Reviews - Mimi & Coco Salon

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    I was so excited after Jim Reynolds cut my hair that I had to take a selfie in the car!  (Don't judge.)
    Marla H.

    This is a review for Jim Reynolds who is an amazingly talented hair stylist. His profile on Mimi & Coco's website is humble and dramatically understated which fits Jim's personality. He is friendly, unassuming, and has an outstanding customer service orientation. However, that profile does not really do justice to his totally mad hair skillz. I have been looking for a good hair stylist since I moved to Silicon Valley three years ago, drifting about listlessly, unsatisfied, and going weeks and weeks between haircuts just to avoid the trauma of crappy stylists. And then I found Jim. (This is the part where the clouds open and angels sing.) I have very fine hair but a TON of it. And it's straight. I am completely happy with my hair color, gray and all, and am infuriated when stylists who don't know how to cut hair suggest that what I need is color to compensate for their lack of skill. I like to wear my hair short (see pictures) but have had a hard time getting anyone to cut it short enough (cowards!). Although my hair is fine, I have a ton of it so I need a stylist who is not afraid to really cut into it and texturize the bejeezus out of it. When I sat down with Jim and explained what I wanted, he confidently went to work. He checked in with me throughout the cut to make sure we were headed in the right direction and was able to address all of my concerns with beautiful solutions. He had the vision and skill to get right to business and when he was finished I seriously almost broke down crying in the salon because I was so happy. As a bonus, Jim's personality makes it a delight to be in his chair. I'm going to go ahead and address other reviews of this salon in Jim's defense. One issue other reviewers have raised is with the salon's reception desk. It is true that the salon is a chair rental establishment which means that each stylist is, essentially, running his or her own business. The reception desk has been hit and miss for me as far as customer service, but after you've seen Jim you'll have his direct contact information. He has been very responsive via both voice and text. Another theme seems to be that this is a salon for old ladies. The salon is in Los Altos for goodness sake! Yes, there are often a lot of old ladies in there. But Jim is not an old lady hair designer. I mean, I'm sure he does lovely hair cuts for women of all ages. But if you are a younger person, you can be confident that Jim will take care of you. He is using current techniques and methods and is excited about delivering the best style for his clients' wishes, hair type, and head shape.

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    2 years ago

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    4 years ago

    Vida is an amazing hairdresser. She is very kind, professional and a talented stylist.

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    15 years ago

    So boring. got tired of sitting next to blue haired ladies so had to move on..

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    Page 1 of 2

    Ask the Community - Mimi & Coco Salon

    Review Highlights - Mimi & Coco Salon

    Jeanne is very current with styles and she is a master colorist and cutter - two things that are critical to me.

    Mentioned in 6 reviews

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    Kitchen Nail Bar - Mountain View - Vibes at Kitchennailbar

    Kitchen Nail Bar - Mountain View

    4.7(975 reviews)
    1.7 mi
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    I came in to Kitchen Nail Bar MV with an appointment (highly recommended, as they are a busy salon…read moreeven on a weekday). As this was my first time here, I went with any available nail artist. I was luckily assigned to Lee. Lee brought my manicure inspiration photos to life and noticed the small details I didn't event realize were in my inspo photos! I came in wanting beach themed nails for a wedding and I walked out super super happy- I couldn't stop looking at my nails after she finished. I don't often get my nails done and I am grateful to how kind and patient Lee was with her recommendations for the nail art. She is super meticulous in all from shaping my nails to noticing the finest details of my inspo photos to checking in with me often if I liked the art that was in progress. I am definitely coming back to Kitchen Nail Bar MV for the next time I need my nails done for a special occasion. Thank you, Lee!

    My pedicures with Lee are my one small self-care splurge. Her attention to detail, her gentle…read moretouch, and her customer service have me coming back for several years now. She cares about doing a good job, consistently every time. I used to come on my lunch break from work, and she would make the service fit in my truncated time frame. I recently switched jobs further away, but I'll be making time on my days off to come see her. Also wanted to say something about the young man who was answering phones today. He was perhaps a manager of sorts? Anyway, he was getting totally chewed out over the phone by some customer. Obviously I don't know the exact situation, but it's never okay to speak that way to any service provider! Kudos to him for keeping his cool, calmly offering multiple solution options, and ultimately speaking up (still politely) to let the customer know that they needed to tone it down.

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    Heavenly Spa - Grand opening poster all service 20% off

    Heavenly Spa

    4.2(28 reviews)
    0.2 mi
    $$

    I typically do not write this kind of review, but the service I received on 6/14 was unacceptable…read moreand I could not get over how it soured my day. I had a Groupon for a pedicure here, and upon reviewing their website noted that they had 20% off for their opening and that gel nails were 45, so even though I normally go to Enjoy Nails in Palo Alto I thought why the heck not, I'll go here this week. The establishment is fine, but the woman who greeted me was on the phone, and remained on the phone while she started my pedicure. Any semblance of a "heavenly" spa experience was gone. A second woman came later, who started my nails, filing them down to thin stubs. Then we moved to the table, at which point the woman that had been doing my toes (who by the way, didn't wear a mask the entire time I was there) began blow drying her hair right behind me. Unhygienic and unprofessional. The manicurist finished my hands, at which point both women wandered into the back, seeming unsure of what to do next. Then the pedicurist/apparent hair stylist in training walked out on the phone again, demanding 55. I explained that wasn't what was on the website, pulling out the list for them to see. She saw the listed price, then got back into a heated conversation on the phone, at which point she hands the phone to me, informing me that it's the owner. This woman is ultimately why I wrote this review. If you want to create loyal clientele at your new business, I wouldn't recommend yelling at them over the phone. Nor would I recommend trying to bargain: this is a business, not a flea market. She insists that the service I received (pictured below, as well as what I had asked for) was not gel, but dip, despite my initial request over the phone and in person for gel and that my total was 55. I again showed the menu, and the pedicurist woman took pictures of my phone for her boss, but she continued to yell at my that it was 55. Then she said she could do 20% off 55 for 45. That's just not even the correct math. I really just wanted to leave at this point, as I was tired of being berated and paid the 44 (20% of 55) plus tip. They only accept Venmo or Zelle, which is beyond sketchy. The pedicurist then apologized to me, saying that she has to call her boss because if they get the wrong price they get yelled at. Not only do the employees not know what the prices are, the owner is rude to them. I wholeheartedly do not support this establishment and will not be returning.

    I love this place!!! Mimi is so wonderful and her staff. I have been coming here for the past…read moremonths and would continue to come. Ann does my nails and she's the best. Mila did a wonderful job with my pedicure. Thank you ladies.

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    Mimi & Coco Salon - hair - Updated September 2026

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