Beautiful wedding dress! They are amazing! I am very happy I found this place! The value and the…read moreway they treat you makes you fell super special

I said yes to the dress! Lisa, Izzy, and Kayla were amazing! I showed them what I had in mind and…read morethey helped me pick about 10 dresses that fit the vibe I was going for. They were so patient and kind. When I found my dress, they even played the song I'll be walking to so I could picture it all. They also had options for every budget. 10/10, wonderful experience. I'll be recommending to all the future brides I know.

There are not enough words to express my gratitude for Simon. My original plan for a dress fell…read morethrough last-minute and I contacted him on a Sunday desperately looking for a gown that I needed for the next weekend. After asking a few questions about what styles I preferred, what I had in mind, etc. he sent me a link to the Jovani 47051 Peplum Skirt Off The Shoulder Corset Dress. I immediately responded, "YES! That's perfect!" I was blown away by how quickly he was able to pinpoint a dress that was exactly what I was looking for. It was as if he waved a magic wand and summoned the dress of my dreams in a matter of moments. But his magic didn't end there. As I was on a pretty tight schedule, I was worried we didn't have enough time to ship, but he assured me he would get it here in time (West Coast.) As promised, he shipped it out first thing the next day (Monday) and she was in my hands by Wednesday. I even had time to get it altered so it fit to perfection. I looked and felt amazing at our black tie event and couldn't walk ten feet without someone complimenting the dress. None of it would have been possible without Simon. He is the definition of someone that is not only passionate about what he does, but also someone that truly cares about his customers. I felt so taken care of and valued by Simon. That's rare these days and was so deeply appreciated. As a result, I will be a customer for life and tell anyone who needs a dress to go to Madame Bridal first. Simon - I can't wait for the next one. Thank you for everything. You're the absolute best. xo (Adding this review on Google too because I need everyone to know how fab this place is!)

My first experience with Madame Bridal was excellent ... the second experience was the complete…read moreopposite. I am giving two stars instead of one star based solely on my positive experience with my first purchase and also because they do carry some beautiful dresses. Similar to another review , I found their communication to be subpar and misleading. I purchased a dress for a family member's wedding last summer. The owner (at least I believe it was the owner with whom I was corresponding) was helpful in telling me how to do my measurements (I have a hard time finding dresses that fit me properly) and I purchased a beautiful dress from Madame Bridal that I only needed to hem. When it came time the following year to purchase another dress for a family member's wedding, I went back to Madame Bridal as a loyal and happy customer and picked out a dress I liked from the site. I asked the owner via text if the dress fit similarly to the prior one I purchased and if they had my size. The owner replied they did not have it in stock in my size and suggested the dress in other colors as well as other dresses (ironically, one of the first dresses he suggested is what I ultimately went with and I loved it - it is a shame things unfolded as they did as I would have continued to order through them for years to come). I replied that I had found the dress in the color I wanted in my size on another site called Couture Candy and so I was just going to buy it from them. The owner wrote me and said he wanted to keep my business and that he could have the dress sent to me in 10 days. NOTHING was said in our text exchange about it being a special order or advising me that I would not be able to return it (I thought perhaps they had located it in their inventory in my size). I would NEVER have purchased it through them if he had told me that I could not return it (as more often than not, dresses don't fit well on me and I need to try on several before something works). The dress came and it fit horribly- nothing like the other dress by the same designer - and when I went to return it I was told by the site's customer service that I was not allowed to return it as it was a special order for me. I wrote the owner and he said that they would allow me a "one time return" - but then I was told by the site that they were going to charge me a significant "restocking fee." I responded that was not acceptable to me as the website states you are allowed to make returns and just have to pay the return shipping fee. I was never told in my text exchange that the dress was being special ordered for me, that there were no returns on the dress or, that if they waived that restriction, there would be a restocking fee. This is critical information to share with a customer if you are indeed preparing to do a special order for them. Ultimately, they waived the fee and I went to place another order with the credit I had from the returned dress, however, I was told that if this second dress did not fit that was it - I was not allowed to return the dress. I wrote to the owner and shared the screen shots of our exchange from the week and a half prior (I returned the first, ill-fitting dress immediately) showing that NONE of these restrictions which contradicted what I read on the site were conveyed. He simply ignored my message (maybe if he had acknowledged his mistake and apologized I would have not posted this review and moved on - but I found his ignoring my message to be incredibly rude and unprofessional). Obviously, I was prepared to enforce my rights as a consumer if needed but who needs that stress? Fortunately, the second dress fit and looked great. I felt the need to share my experience with others so that they do not have a similar negative experience as I did. If you chose to purchase a dress through this site make sure the return protocol is set forth in a CRYSTAL CLEAR manner in writing. (I posted my review on another site where they responded with an answer that totally missed the point. They said they "regretted" my second experience but they have to "follow the exchange guidelines of the dress designer." That's fine. My ENTIRE POINT is that they need to clearly communicate those exchange guidelines to the customer if they differ from what is represented on their website which they utterly failed to do in my instance and I imagine other customers as well. Their response also does not address the owner's choosing to completely ignore my message when I shared the entire text thread where he DID NOT disclose ANY of those guidelines. Acknowledging the omission and a simple apology would have gone a long way).

I had the pleasure to connect with Guerdly within our network. We both work in the Wedding…read moreIndustry. Her positive attitude and charm immediately captivated me. During our time together she has been a pleasure to work with. Professional, helpful, and resourceful! A premium quality nowadays, during this challenging worldwide situation. Her vision and taste were aligned with what I had in mind at the moment. She is experienced and has access to a vast selection of resources to help any bride in need. Hire her and you will have a bridal consultation and lady boss owner with utmost attention to detail, dedicated to serving you. Are you ready to shine, bride? If yes, contact her

From the owner: At Bridal Genie Boutique we pride ourselves in making the search fro the perfect dress fun exciting…read moreand simple! Listening to your wish to create your vision is our passion. This helps us provide a personalized luxury experience, one bride at a time.

Less than a week before prom and my daughter was able to find the perfect dress! So many different…read morestyles to choose from and the staff is amazing! Would definitely be returning for any other formal event.

If I could give Simone's TEN stars, I would!!! Simone took my mother's wedding dress from the 80's…read moreand helped mold it into something timely I loved now and could wear on my wedding day, while still keeping the integrity of the dress. I came back many times to test the different alternations to make sure it was exactly what I wanted and she was so patient, kind and accommodating. Simone's work (including everyone on her team) is amazing quality, and it is just a great added bonus that they are all super sweet, kind and fun to visit. Thank you Simone and team for making my day so special!

I went to look at wedding dresses with my mom, and Amy was our stylist. She was absolutely…read morefantastic!! She was so patient and really helped me visualize changes we could make to any of the dresses which was super helpful since I tend to be very black-and-white and have trouble picturing things. Amy has an incredible wealth of knowledge about all the dresses and is just so fun and adorable! She made our entire experience so enjoyable. I couldn't have asked for a better stylist!

Kimberly at Bacio Bacio was so attentive and kind to me and my family when I came for a bridal…read morefitting. I didn't feel any pressure to choose, but they had tons of gown choices. The salon is quaint and clean and I'd highly recommend making an appointment there during your bridal shopping era!

EXPERT TAILORS!!! I had a last minute event with a very…read morespecific Arabian nights theme.. After securing a gold lace gown.. I needed a complete overhaul of the gown. Hem Over Heels expert tailor, Alex. came to my aid by snatching the waist and hemming it to the perfect length. He is truly masterful in his craft! The gown fits perfectly, and it is now very stunningly elegant Lena also tailored my back up gown... which I ended up wearing! It was the perfect length, and I was able to walk around the party gracefully and effortlessly.

My black canvas purse had torn and two other places didn't even want to try the repair. This shop…read morenot only completed the repair, but they went beyond the basic repair, matched up the metal rings to make the bag look more polished than it was when I first bought it, and sewed unobtrusive black leather patches over the canvas around the rings to make sure that the rings wouldn't tear through the canvas again. Some women have collections of purses in different sizes and colors that they accessorize daily. I don't. I seek out and acquire one sturdy but lightweight black fabric purse (with multiple pockets and compartments that can keep me organized) that I use all the time except for very dressy occasions, and generally, I use that bag for years until it's no longer usable. I set up the bag so that each pocket or compartment holds very specific items, and I become very accustomed to how it's set up. I hate having to change bags. This shop understood exactly what I needed, and went above and beyond. The next time I need that kind of repair, or any alterations, I'm coming back to this shop. The repair wasn't cheap, but it was worth every penny. They do excellent work.

My best friend passed away 3 months ago, and this was her first birthday 'away'. The staff was so…read morehelpful. They really worked with me to find the most tasteful arrangement using her favorite color among traditional white flowers. The delivery was great; the driver sent a couple of updates, and was very nice. The kindness of management, smoothness of delivery and the prices make this a wonderful place. I would make this my go-to florist.

Classy, clean, and beautiful flower arrangements! I'm from Chicago but my fiancés parents live in…read moresouth Florida. I have put my trust in this flower company to send THEE most BEAUTIFUL flower arrangements to my fiancés family. The owner is so personable and easy to communicate with! I sent flowers to my fiancés mom days before actually meeting her in person and the flowers were sitting on her coffee table, I saw them in picture (the owner sent me pictures before sending out the arrangement) and they were even more beautiful in person! The owner truly is a floral artist. My fiancés mom said that they were "OUTSTANDING!!" I have 100% trust in this company, I've ordered twice and will continue to order from this company in the future. My only wish was that they could be based in Chicago so I can display these flowers in my home!

Highly recommend for your wedding/event planning needs! Lulu and Lauren are knowledgeable,…read moreprofessional, and so easy to work with! I loved that they were with us every step of the way helping us to iron out all the details of our day from start to finish. It honestly made our wedding day SOOOO much smoother having them as our day of coordinators, as well! They are so sweet and helpful and make sure everyone is well taken care of! We enjoyed working with them.

I can't say enough great things about Lulu and the Above the Rest team and the absolutely stunning…read morearrangements they created for my son and daughter in law's wedding! Every bouquet, centerpiece, and floral detail was a work of art - they truly captured the vision we had in mind and then made it even better. The flowers were fresh, vibrant, and perfectly arranged. Their attention to detail was incredible, and everything came together beautifully. The team was professional, easy to work with, and really understood how to bring our ideas to life. Josh & Alex's wedding day was more magical because of their work. Highly recommend Above the Rest to anyone looking for perfection on their big day!"

I tried telephoning and nobody answered. The sign on the door says that they are closed until…read moreJanuary 6 for the holidays. Normally, they're closed Saturday, Sunday and Monday the other four days of the week they're open from 9 o'clock until five.

Sylvia is a wonderful old school tailor. I've had her alter at least ten dresses for me due to…read moreweight loss.