After a very stressful experience involving freeway power loss and multiple repair facilities, Volkswagen North Scottsdale ultimately restored my confidence in the service experience. I'm specifically giving this review because of the upfront and honest communication, professionalism, and follow-through I experienced once my vehicle arrived there. Tim was my service advisor, and he was not only responsive throughout the process, but also communicative, empathetic, and realistic with expectations from the very beginning. The issue ultimately turned out to be a fuel pump failure that was covered under warranty, and the repair process and communication were handled far better than my prior experiences elsewhere. One thing that stood out to me most was simply feeling heard and kept informed throughout the process. That level of communication matters, especially when dealing with a major drivability issue that impacts daily life and business. I truly appreciated the professionalism and transparency from Tim and the North Scottsdale team. read more

I brought my vehicle to North Scottsdale Volkswagen for a routine oil change, and during the service they stripped my oil pan. I was then told the entire oil pan had to be replaced, turning a basic maintenance visit into an $800 repair. I was initially told my vehicle wouldn't be ready until after the weekend. However, once I began questioning how this happened during a standard oil change, the repair was suddenly completed in less than half a day and I was sent on my way. That inconsistency raised serious concerns. When I picked up my car, the engine light was still on, and the vehicle was returned dirty. After spending $800, I would expect at minimum a proper diagnostic and basic customer care, including something as simple as running the car through the wash. During the discussion about payment, I was spoken to in a dismissive manner and told that "nothing is free in this world,". That felt unprofessional and inappropriate, especially given the circumstances. I would strongly encourage others to think twice before bringing their vehicle here for maintenance. Based on my experience, the level of service, accountability, and professionalism fell well below what I expect from a Volkswagen dealership. read more

10 hours it took to get my oil changed and get new tires and front brake pads. No timeline was given, no eta on pickup. I had to call and I was told "they are finishing up now". Nearly two hours later they were finally done. If you value your time, don't bring your car here for service. From now on I'm going to take my VW to the dealership that I bought it at! read more

My family recently had an extremely disappointing experience with Volkswagon North Scottsdale My daughter purchased a vehicle, signed all the paperwork, and drove the car home believing the transaction was complete. The dealership accepted her trade-in and finalized the sale. Weeks later, we received a call saying that the payoff on the trade-in vehicle was higher than the dealership had accounted for when they structured the deal. In other words, a critical number apparently was not verified before the contract was completed. Rather than accepting responsibility for an error that could have been caught before the sale was finalized, we were told additional money was owed and that failure to pay could result in collection activity against my daughter. Faced with the possibility of damage to her credit, we paid the amount demanded. We did so under pressure and not because we felt this situation was handled fairly. What concerns me most is that a major dealership completed a transaction, waited more than a month, and then came back to the customer to correct what appears to have been its own oversight. Consumers should ask detailed questions, obtain a current payoff statement on any trade-in, and keep copies of every document they sign. This was our experience, and I believe others should be aware of it before making a purchase. The worst purchasing experience of a vehicle I ever had in my 40 years. They did not do their due diligece and came back to a 28 year old girl demanding payment for what she thought was a signed contract read more

I came with the interest of buying/leasing a new car. Within 10 minutes the salesman Carmen was arguing with me and talking bad about me to another sales associate. He belittled me during the test drive and acted like the world revolved around him. He was not very knowledgeable when I asked why the car was making certain noises. He also didn't tell me where to turn, I missed the exit on the highway and he thought that was soo funny to go tell the whole dealership. 0/10 experience. This one dealership messed it up for the whole company for me. read more

I just wanted to say thank you so much to Christian for all the help with my Jetta. I really appreciated the promptness, professionalism, and how personable and genuine the experience was. I came in about 20 minutes before closing last week with several dashboard lights on, and Christian immediately stepped in to help. He took down all my information, pulled around a rental, and walked me through everything--all within that short time--and never once made me feel rushed. It was such a positive experience. What stood out most was the thoroughness and honesty in explaining what actually needed to be fixed, along with offering more affordable alternatives--that truly meant a lot to me. I was very impressed overall and will definitely be recommending Christian to others. I'll also be returning for any future issues. Highly recommend! read more

Worst service department out there Stay away from JOHN THAMES service advisor Tires are under warranty * Wouldn't replace and said had a no patching policy. * Said they would do a one time curtsey after wanting to cancel coverage and replace the tires* Just had to replace all 4 tires for low tread and 2 were supposedly new.* read more

Phenomenal service. Even though I purchased my car at a different dealership, these guys took care of me. Gabe Amaya was amazing, answered all my questions and treated me like a human being. The little video they sent me at the end that summarizes everything they looked at kind of blew my mind. I'm gonna be coming back here easily. read more

DO NOT BUY A LUXURY VEHICLE FROM THIS DEALERSHIP. Especially not a g wagon- or any online purchases!! Look at the other low reviews. I, a resident of Dallas, Texas, was subjected to deceptive business practices, misrepresentation, and coercive conduct by the dealership and its agents. On or about April 4, 2025, I entered into a contractual agreement with North Scottsdale for the purchase of a vehicle located through their online sales platform. The transaction was facilitated by Sales Representative Nick Hourihan. At the outset, I requested the inclusion of GAP insurance, a standard add-on that protects consumers from financial loss in the event of a total loss of the vehicle. This request was met with resistance, and I was erroneously informed that the insurance could not be added post-contract execution. Upon consultation with legal counsel, I was advised that since the vehicle had not yet been delivered or legally transferred into my possession, a revised contract could be executed to include the requested GAP coverage. After escalating the matter to Sales Manager Joe Seymour, he reluctantly agreed to re-contract, giving the false impression that he required lender approval to proceed. The revised contract was executed on April 8, 2025. During the course of this transaction, I encountered numerous inconsistencies, lack of transparency, and what I believe to be fraudulent misrepresentations. These include but are not limited to: Misstatement of the vehicle's price and associated transport fees Unexplained and unauthorized aftermarket charges Repeated assurances from Mr. Hourihan that the vehicle had no cosmetic or mechanical defects Subsequent to the finalization of the sale, the vehicle was transported to Dallas. Upon delivery, I received 74 photographs from the transport company evidencing the vehicle's condition, which included a chipped windshield, over twenty (20) visible scratches on various parts of the exterior, and a severely damaged spare tire carrier. These defects were not disclosed at any point prior to delivery, verbally or in writing, and contradict the dealership's representations. When these damages were brought to the attention of Mr. Seymour, I was advised that the dealership would offer a mere $500 in settlement, conditional upon my execution of a Non-Disclosure Agreement (NDA). Mr. Seymour further threatened to interfere with my financing arrangement with Chase Bank and directed the vehicle's return via transport should I decline to sign the NDA the same day. These coercive tactics amount to bad faith negotiation and, in my opinion, constitute both fraudulent inducement and an attempt to unlawfully intimidate a consumer. It is my firm belief that North Scottsdale has engaged in unethical and potentially unlawful business practices that warrant immediate investigation. Their conduct suggests a systemic disregard for consumer rights and applicable state and federal laws governing fair trade, consumer protection, and contract enforcement. I am formally requesting that this matter be reviewed by the appropriate regulatory authorities, including the Arizona Attorney General's Office, the Better Business Bureau, and, if necessary, the Federal Trade Commission. I reserve all rights to pursue legal remedies including, but not limited to, claims for fraud, breach of contract, deceptive trade practices, and civil damages. read more

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So upset with another Volkswagen dealership I went here to Volkswagen North. Met John in service. He impressed me immediately as extremely knowledgeable. Extremely. I'm not sure it matters precisely what problem my car was experiencing, but I know this: it took them over a week and finally they fixed it. Then six months later it was right back to the way it was. Took took the car back to Scottsdale North, and all of their persistence and expertise disappeared. Instead of perseverance and purpose, I got one insistent answer and they were done with me. Not satisfied. Not what they told me first time around. Did I buy the car from Scottsdale North? No. But I'll tell you this : you're NOT gonna get my business by maintaining an answer in service that is not accurate, doesn't match our remedy from first time and expect me to accept it or like it. Took the car across town and traded it. Good riddance, John. Bye-bye, north VW. I would put these arrogant know-nothings at the BOTTOM OF VW DEALERS here in Phoenix. In fairness, they were swamped. John mentioned multiple problems with one of VW's electric vehicles. I only care if they care. They did care and now they don't. read more

Volkswagen North Scottsdale - Auto Repair Near Me - Phoenix, Arizona

We drove all the way from San Tan Valley to check out a car that Volkswagen North Scottsdale had in their inventory. Karson Vigil was the easiest sales associate to work with and really went to bat for us regarding our trade. I'm 100% happy with how things turned out with our trade towards our new (to us) 2023 Prius Prime. Although our trade was a little older and had a solid amount of miles on it, we feel that the trade price towards our Prius was fair, especially the offer given to us at a dealer. Other dealers quoted us pretty unfairly and not even close to KBB value. Enough about that though, i could go on all day about how great the experience was. Karson was our first point of contact when reaching out to Volkswagen North Scottsdale. He let me know that they don't haggle on prices and that the price that they list vehicles are as is. The only "extra" cost that would come up is the typical tax, title, and license fee which is required. Though we had an appointment at 9:30am they day after contacting the dealership, Karson went out of his way to send us a personal video of the car which included a walk-around, features, and start up of the car to make sure everything was working correctly. I don't know of any other dealership that would do this. He even went out of his way to charge the battery of the car for us so that it would be ready for a test drive as the car is an EV/ Hybrid. Karson seriously went out of his way to do everything for us to make sure that the test drive and sale of the car went smoothly. Even though the car we bought wasn't a Volkswagen, he was familiar with it and answered every question we threw at him about the car. Now, onto the financing end of things. After our amazing test drive and trade, we were paired up with Erik Usoro. We let Erik know that we weren't interested in financing and he understood that. There was no pressure to finance as we weren't wanting to finance. Erik walked us through the purchasing process with ease and has everything ready for us. We spent very little time in the office with him because of this. The paperwork (all digital) was accurate and no mistakes were made. This was a very smooth process. From start to finish, we only spent about two, MAYBE two and a half hours at the dealership and that includes the test drive and then we were back on the road. I've never had such an easy vehicle purchase in my life. I would absolutely recommend Volkswagen North Scottsdale to friends and family. read more

Volkswagen North Scottsdale - 2023 Prius Prime XSE - Auto Repair Near Me - Phoenix, Arizona

Absolutely SLEEZY LIARS!!! My wife and I visited this dealership yesterday (6/2/25) and set our eyes on an Atlas that was on the showroom floor. My wife had already secured financing through our bank and we emphatically expressed to Jesse, our salesperson, that we did not want to go through their lenders. After getting the numbers where we wanted them and providing them with our loan approval letter (containing the approval code), Jesse asked my wife to complete a loan application. When I asked why a credit application was needed when we are not applying for a loan through them, Jesse said it \'s just standard so that they can verify my wife's identity for our lender. Seemed a little fishy, but I strongly reiterated that under no circumstances should a credit report be generated by them. Jesse assured us that it would not. I then stated again to NOT run a credit report. He said they would not. He then left and when he came back to us, he had a copy of my wife's credit report in his hand. When I questioned this, he said that they just did a soft pull to verify our identity. Thinking that the deal was presented to our lender using my wife's loan approval code, we purchased the vehicle. Later that evening, my wife checked her credit bureau report, and it indicated that VW North Scottsdale had pulled a hard credit report. The next morning, my wife contacted our bank, and they said that the dealership did not submit the approval code on the approval letter, but that the deal was presented to them. Essentially, the dealership circumvented the approval letter to somehow benefit themselves. The bottom line is that they ignored my wife's approval letter and pulled her credit unbeknownst to us. And by the way, Aydin, the sales manager never came out to congratulate us on the purchase. We shared our experience with finance managers at several other dealerships, and they were absolutely shocked that VW North Scottsdale actually did this to us. PLEASE BEWARE!! read more

1 Star. Would give 0 if I could. Volkswagen North Scottsdale knowingly sold me a wrecked vehicle, never disclosed it was in a serious accident with airbag deployment and structural damage, and buried the Carfax in the final paperwork. The sales rep made it sound like I was getting a great deal on a 2021 Tiguan SE with low miles -- never once mentioning it had just been "rebuilt and worked on." They stuck me with a 17% APR loan for over $21,000, all while I traded in a clean, well-kept 2018 Jeep with just $9K left on the loan. A week ago, I tried to trade in for a new VW Taos, but VW Credit (who already finances me!) denied me -- and the dealership told me the only way out was putting $5,000 down. That's the exact amount of negative equity I now have because of the deception. To top it off, I received an email from them asking me to remove reviews or they'd "respond accordingly." Extremely unprofessional and borderline threatening. I've since filed with the Arizona Attorney General and contacted Volkswagen Corporate. This place is all smiles up front -- until you realize they've locked you into a wrecked car and a predatory loan. Stay far away. read more

Always great service! Thank you Soya for your great work on our VW and thank you Gabe for your great customer service.

Received phone quote of $510 for a AGM (jell) battery . Dropped off Beetle at 9;30am. Wasn't available till 5:30pm. They installed a regular battery not AGM that requested!! Who does that!! They decided I should have regular battery not AGM battery because stated that was no warranty on AGM battery!! Ya right!!! This $250 battery installed cost me $400! Next time I will drive the extra distance to Camelback Volkswagen! read more

Easily the best VW dealership in Arizona. Jesse is the best car salesman ever! Everything went smoothly from our first contact till the time I drove the car off the lot. Jesse spent a lot of time showing me every feature of the car and answering all my questions, including helping me with any follow up questions afterwards. This is the way a car sale should be: no hassle, no pressure...just feeling comfortable and at ease with the whole process. If you live in Arizona and want a VW, this is the place! read more

Gabriel, What a nice and respectful young man he is. He basically greeted me when I walked in. I told him that I was there to get my tire pressure checked. I also said that I might have a nail in it but I wasn't sure. Turns out my daughter has a screw l, not a nail in her tire and I'm not sure if it will be able to be fixed. Anyway, while I was waiting for Gabriel to come back I had a wonderful conversation with Tom about the vintage VW van that they had in their show room. They had two, one sold but you could go get this one for $65,000. It is quite the deal. Everybody was so nice there, and they even offer you a Uber ride home if your car needs to stay longer than you can. I love that idea. I WOULD recommend. read more

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Do not buy a car here if you're looking for any type of customer service. Our battery went out 400 miles past the manufacturer warranty and we were told we'd get 24 months additional bumper to bumper warranty, but now at 36400 they are telling us that we need to spend $500 on a new battery. Again, do not go here if you're looking for service. read more

Boy where do I start. I've been going to this dealership for years, but after my recent experience, I wouldn't go here if it was the last dealership in the valley.. 2 months ago I was ran off the road by an angry driver, and due to some other accidents I had the year prior, it made more sense to pay for the repairs out of pocket. Now, I know these are german cars and I know they're expensive to repair, especially a 2022 GTI.. Knowing how many of these cars are even on the road, it's slim pickings for parts and availability. I'm an enthusiast so I knew what I was getting into when buying the car, no less repairing it. With that out of the way, I brought it to the dealership I originally bought it from (VW North Scottsdale), to get an estimate and mainly try and save some money by using a wheel and tire package I bought with the car. The wheel and tire package (warranty) was an add-on that was sold to me, which was supposed to cover me if anything (and the finance manager really emphasized 'anything') happened to them, and would cover up to a certain amount. Paying out of pocket, I thought that maybe this would save me quite a bit of money-however I wouldn't know until they ran a full diagnostics to see what the damage was. Within a week, I was told that it would have to go down to the collision shop for further assessment, and after they sent me out their first estimate, I was told it should be back to me within a month. Fair enough.. In the meantime, they supplied a loaner, and so I was on my merry way. Meanwhile, throughout that month, I received 0 communication from my service manager, 0 communication from the collision shop, and 0 call backs from them. The estimate they sent over to me originally was incomplete (finding out now), it had contained less parts than the rebuild needed, and hadn't included other "fees" that weren't previously discussed.. Long story short, it took them over 2 months to get parts to the collision shop, they kept the car outside the entire time, and seemingly rushed to get the car finished when their service manager started asking questions as to why the car was still even there. I had to be lyfted down to the collision shop to pick it up, only to find my car had two months worth of dust and debris, and had been stashed away in the shop to where they lost it. They ended up charging me 2k more than the original estimate, and they couldn't even source all of the parts to get my car back on the road, I had to find people with spare parts that would be willing to sell me theirs to get mine on the road. Not to mention, the person who was handling my car didn't have a clue about anything VW, and made me feel pretty uncomfortable when she was discussing my car.. Now, I nearly lost it looking at how bad my car looked, but was even more disappointed when I tried breaking and heard loud vibrating noises coming from the front right breaks. Owning these kind of cars, I know what happens when the car sits for two months without any stress from the breaks being released, it warps the rotors, and ruins the break pads.. Well, calling these yahoos today, decided to blame me for why the car sounds the way it does (when I'm covered under a manufacturer warranty for this), and decided to try and make me feel bad for bringing the car to them? This place has definitely gone downhill over the years, having dealt with it for way too long. I'm sick and tired of these guys getting away with treating customers like crap, and getting away with it. Anyways, please take my experience as a warning for anyone considering buying a new car with these guys, or getting your car serviced, there's better in the valley! read more

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Karson V. was AWESOME to work with! He made our experience at North Scottsdale Volkswagen a great one. 10/10 recommend working with! Ask for him asap before stoping by, he'll make you feel valued, and not like a "customer" but a friend. Hope to be back for future purchases through him! Thank you for getting us into the Lexus! read more

I've purchased two vehicles from in the past decade or so. My last one in 2017 left me with a bad taste in my mouth so I started buying from Chapman. Today I decided to try them again due to my lease on my 2021 atlas being up. The salesman I was assigned- tanner- was unresponsive and when I showed him a deal I got on a red car brushed me off and wouldn't even try to quote me on the car they had on the lot. Definitely gave me the snotty Scottsdale vibe. I won't be back. read more

Hang on to your hat....My first car deal since 1995 without a dealer, sales rep or finance department trying to open trap doors or bait and switch! Walked into the dealer, started talking to sales representative eric watson. Zero annoying pressure. Test drove two vehicles. Again zero pressure. He answered questions. He was fantastic. He never pressured with any annoying car sales questions! Then to sales Manager Tukk and finally into finance. I kept waiting for finance to bury us in add ons and surprises. No surprises. Just a friendly fast electronic desk for docs to be signed and done. This place was amazing! In and out in three hours with two test drives. Left smiling with a new Atlas Cross Sport! Nicely done VW of North Scottsdale. read more

Volkswagen North Scottsdale - Eric Watson-Our sales person for Atlas - Auto Repair Near Me - Phoenix, Arizona

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Ever feel like you've been taken advantage of as a customer? That's what I always feel like when my 2010 VW is serviced here. Today's service appointment was the topper of them all. Had three service items done...change the fuel filter, replace the brake fluid and replace a turbo booster valve that was leaking. OK...they gave me a quote so I was prepared for the cost. But...they tacked on $69 as an "environmental fee". When I questioned, I was told everyone in AZ charges this fee (that's a lie), that it covers "shop expenses" like towels and such (really?...that's an awful lot of towels) and the cost of disposing of any fluids. Now, I realize there are disposal costs for auto fluids. But...$69 is almost as much as an oil change. C'mon guys. You're just gouging the customer. This was just shy of 10% of the rest of my bill and EXACTLY double the tax. Plus all their service write ups are digital. Including payment. Guess what? They tack on another fee for a "digital service fee". I've been a customer here for seven years now. I will not be returning. Enough's enough. read more

I don't typically leave reviews on a business, but my experience with this dealership from start to finish was the best car buying experience I have ever had. I had chatted with Karson regarding an Atlas- and he was very communicative and answered all of my questions. When I went to see the car- it was in great condition- there was no typical pushy car salesman tactics and I did not feel pressured in anyway. They really took all of the stress of buying a car out of the equation. Everyone who I had contact with was pleasant and kind and really took the time to explain everything. From the initial contact to the end including finance it was so simply and easy. Karson and his team are wonderful kind people and I couldn't have asked for a better experience. Thank you all! read more

TWO THUMBS DOWN. On Mar. 2nd my wife and flew out from California to purchase a vehicle that was discussed 7 days prior to have to paperwork signed. Just before they asked me for the down payment of $15,000. he mentioned that they had one small problem. They only had one eye fob. Which at first was no big deal until I found out, they knew about this well before we booked our airfare. The excuses I received was they were still looking for it, and they will send one to me on Monday March 4th. It's now March 12th ,10 days since this dealership put my wife and I in an awkward position of no other way home unless we left with this car. Bad service manager would not recommend Penski VW. Do not trust them as we are still waiting for an additional key fog. read more

Had a few issues with our vehicle so took it in for service. Our advisor is Gabe. He is very professional and most of all took care of us like family. He is very communicative and goes the extra mile for his customers. We really appreciate you. read more

I sold my vehicle to this dealership almost a month ago and I have not yet received my payment. I've been in contact with them multiple times including the person I was personally talking to about seeking the car and they keep giving me excuses. I wish I never sold my vehicle to an unreliable and shady dealership! I will never do business with this dealership nor company ever again. Terrible experience read more

Immediate service but didn't have auto I wanted available. However neither did any Volkswagen dealership in valley

I brought my Audi in to get the Inspection Due light reset after changing my oil at home. The Audi dealership wouldn't take my car, they were only taking personal vehicles that day because it was Saturday? Anyway, they were getting ready to close & John took great care of me. He couldn't figure out how to reset it himself, so he took it back & asked a Porsche serviceman if he could reset it. He brought my car back completely good to go. I'm likely selling my car tomorrow & this was a huge help!! I also live 40 minutes from any Audi/VW dealership, so he saved me an extra trip from coming back to the Audi dealership on Monday. Thank you, John, for going the extra mile for me on a Saturday when no one else would! read more

Would not recommend sending your vehicle to this service department. I brought my Passat in for a full service and maintenance inspection recently. The team with the service department worked on a few small things and assured me that the vehicle was all good to go and checked on. 2 months later - the whole fuel pump goes out and I find out that there was a leak from the fuel system that could've caught the issue months ago and prevented the several thousand dollar fix. I reached out to the service advisor who helped me with my previous maintenance and took zero ownership for clearly missing something that could've saved me a lot of money... when I paid them $800 to seemingly change my oil and check my alignment, being that it looks like they didn't check anything else they said they did. All that to say... wish they would've taken some ownership and at least offered to do something to help me out being that they missed this. All they offered was a quote on having it fixed in their shop, which they never followed through in sending. If you guys would like to make this right you know how to reach me. read more

My VW Beetle Final Edition SEL was delivered last week, & I could not be happier. One, it's a terrific car. Get one while you can. And, two, the service was superior. As a surprise & in cahoots with my husband, North Scottsdale had the car all cleaned up & ready to go before I even knew it was there. There were smiles all around when I walked in. Fernando very patiently explained to me how everything worked. The car was spotless when I drove off. I highly recommend North Scottsdale read more

Volkswagen North Scottsdale - Me & my hubby in our new Beetles. - Auto Repair Near Me - Phoenix, Arizona

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I feel like I was totally taken advantage of as a female buying a car alone. Long story short, I was sold an undisclosed SWAG car that had multiple undisclosed maintenance and body issues. Some of the issues were caused directly by this dealership! I was lied to, laughed at and dismissed during all 6+ of my service visits in a 3 week span. I took the vehicle to a dealership out of state and finally had my concerns validated and fixed, $2,000 out of pocket because after being told I had a year left on the manufacturer warranty it actually expired less than a month after I purchased the car. By the way, the repairs were also not covered by the extended warranty I also purchased. I have reached out with my concerns and no response. Do yourself a favor and go somewhere else. read more

Tom Sliker was a huge help today! Helped get us into our first "family" car! Much thanks for his patience and honesty!

Frank was awesome- went to previous car place and they couldn't figure out what was wrong with my car- he took me for a good test drive and figured out what to do to fix it. Thank you! read more

"Master Sales Pro" David was helpful during initial inquiry on a preowned VW, offering lots of info in addition to the usual "This is a rare car and we have lots of inquiries on it" spiel, but when a financing glitch pops up, he completely ghosts you. Will not reply to emails. Will not reply to texts. After many days of failed communication, a sales manager will reach out to you to tell you the car was sold. The salesrep reaching out to the customer would be the courteous thing to do. It would also be the PROFESSIONAL thing to do. Shame on you. read more

I didn't need my jumper cables until the battery died and was giving me problems!! But seeing as they weren't put back in I couldn't even use them. Obviously the battery isn't testing green as shown above, that was tested yesterday and you just said that you said the breaks were ok too. Why would you have to replace the breaks if they were testing green ? I've called in plenty to voice my concerns, fact is I feel like you lied to get me into a car. Management just shoved me off, shady business practices If you ask me, I will not be returning and will be voicing my opinion. Here just in case you missed it. Honda is also charging me to put in a new battery. So two of the things in your list were fallacies, even contradicted your statements. read more

Volkswagen North Scottsdale - Auto Repair Near Me - Phoenix, Arizona

My husband and I were in the market for a new car, and we are so glad we found Volkswagen North Scottsdale! From beginning to end the process of purchasing our new Atlas was incredibly straightforward and easy. Karson was a wonderful salesman and answered each and every one of our questions. The customer service was top notch with everyone we encountered at Volkswagen North Scottsdale and we HIGHLY recommend purchasing a car from them in the future! read more

The best car buying experience! I was originally down at camelback VW and let me tell you, the worst!!!! They lied to me and wasted a week of my time. I reached out to Gilbert, avondale, and Peoria VW and they didn't have what I wanted. But a nice gentleman at Gilbert location recommended Tukk at the North Scottsdale location. Said he could find it. So I reached out to Tukk, the finance manger, and sure enough, he found one and it was in my possession three weeks later. Young man named Josiah blew my mind with his knowledge and enthusiasm for how amazing and genuine these vehicles really are. Josiah made my experience the best I've ever had. I'm already telling my co workers, friends, and family to go to VW when they purchase their next ride! Because I've already had many many compliments and people want one!!!!! Ask for Josiah and you won't be disappointed!!! He went above and beyond with his customer service!! Eric the finance guy was also so patient and educational. I didn't feel pressure but gave me options and different tools of making my final decisions. I feel I am completely covered for many years. Thank you to the VW North Scottsdale Team!! I couldn't be happier!!! read more

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I had such an amazing experience at VW North Scottsdale. Not only was Nate extremely helpful, but the entire staff was so nice and went out of their way to make our experience great. Not pushy at all just straight to the point! Even after I bought the car they were available to answer all of questions. Shout out to Josiah, Chuck and Erik as well. Thanks for making my car buying experience so easy. read more

Volkswagen North Scottsdale - Auto Repair Near Me - Phoenix, Arizona

I walked in after talking to Chase saying I'd be there in 10 minutes. 15 minutes is waiting for a live body to say hello--I left. Don't go here. They don't deserve your business . read more