The Tesla store is located in the Kierland Commons shopping area. The Tesla is a popular EV good for fuel efficiency and in some cases depending on the model, speed. The EV can plug into your ordinary electric outlet or a 220 volt for quicker charging. Street, valet or free covered parking and WiFi in larger stores. read more

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Ordered my Model 3, chose one that stated ready in 1-3 weeks on Dec 10th, on the lease deal. They then told me it would be delivered post Jan 1. I asked 3 separate times that my terms would not be changed given they were the ones holding up delivery, had them state I was fine. New Years Eve I get a text telling my to take delivery or rates would change. Again called and the manager stated I was fine and my terms would be honored. Welp Saturday I'm notified my car will be ready to schedule delivery and immediately it asks to re-submit my lease agreement. Lease monthly jumps by 250/mo more and it states they want 6500 more in down payment (Excellent credit score here). I then call and ask what's up and they told me I should have taken delivery before 1/1 and that they could not care less what they stated, if I wanted the rates I should have taken delivery on or before 12/31.... I could not physically take delivery if I wanted to, it was on a boat to the destination (Hawaii). They advertised this deal up and until Dec 31st, so they knowingly are screwing people over with deceptive marketing. It's $250 lost at the end of the day but has ruined this and any future desire to buy a Tesla. read more

Location can be understaffed at times and it can be a wait to speak with someone but overall, we've had good experiences here. I've test driven several vehicles and had no problem with the online scheduling. We stopped by here a couple weeks ago to talk with someone about purchasing Powerwalls on our home. Had most of our questions answered and the employee helped us order online. All in all, a busy but still great location. *Feel free to use my Tesla referral code (austin18514) for up to $1,000 off and free FSD months if you are purchasing a new vehicle or solar, or going on a DEMO drive!! https://www.tesla.com/referral/austin18514 read more

Tesla - Feel free to use my referral code: austin18514 for up to $1,000 off + free FSD months on your vehicle or solar purchase!! - Car Dealers Near Me - Scottsdale, Arizona

Excellent! Sales representative was very knowledgeable. He was not pushy at all. The Tesla Y model was amazing. My wife said her next car would have to drive her. That's exactly what the Tesla Y model did. Even more shocking was the price!!! With the current tax credit being offered, the Y model is priced below most competitors, with the same features. Go test drive a Tesla and see if you agree with me? read more

I test drove and purchased my new $90,000 model X from this store and took delivery of it in June 2018. I regret this purchase and DO NOT recommend the model X. I believe most of the issues stem from rushed production, cheap materials and cutting corners. Michael Curtis was our sales guy and when I asked where the nearest service center was he told me it was 10 mins away but that I'd never be in there. He said unlike combustion engine vehicles there is just less stuff to break on a Telsa and less overall service needed so I would rarely have to take it in for service. After owning the car for 3+ years nothing could be further from the truth. My husband and I have had to take it in for service more than a dozen times and that doesn't include all the mobile services calls where they worked on the car in our driveway. The model x has given me more issues than 2 Fords and 1 BMW I previously owned COMBINED. One of the Fords was a used car and the other two cars were convertibles. Owning this car has been very time consuming and a huge hassle but Tesla has covered the cost to fix most of these issues because it's under warranty. I'm nervous because the warranty expires in June 2022. After that I'll have to pay for all the issues that pop up. And they pop up frequently! I recently requested that Tesla provide the extended service agreement free of charge. I would still have to pay a deductible but that would at least help the car from turning into more of a money pit. Tesla declined. I will request it again in the spring and will update this review with Tesla's final decision. Below are SOME issues experienced with the model X: - After owning the car less than a week the leather on the back bench began to fall off and an entire new leather wrap for the back bench had to be ordered. So wasteful. Took weeks to receive it. - Windshield wipers didn't work at delivery. Fluid line was never connected and not checked before delivery. - After only 3 years the paint on the front and hood were completely chipped and covered with dozens of dings [Photos of clean car posted] I had to spend $2,500 to get it repainted and $1,500 to apply a clear bra to prevent it from happening again. Tesla blamed this on the rocks on Arizona roads but I bought a new BMW here in the Valley and it didn't have any paint dings or chips after 3 years. Ask any autobody shop and they will tell you, when measuring the mill (millimetre) thickness of paint most cars measure at 14. Tesla's measure at 6! Thin cheap paint is to blame for this! - Tires on a model X are only good for 20,000 miles!!! I wish we had been warned prior to having a blowout on the way home from San Diego. We had to be towed from Dateland, AZ to Discount Tire in Phoenix. We assumed it was a nail and were shocked when Discount Tire said it wasn't safe to let us drive off without replacing ALL FOUR TIRES. Was even more shocked when I reached out to Tesla and was told that is normal for the model X. For reference, most vehicles only need new tires every 50,000 - 60,000 miles. - Roof rattled when driving, they couldn't fix it so a new headliner had to be ordered (took months to receive) - Rearview camera sometimes has an intermittent green line - Somtimes the car goes completely black while driving -- no navigation sound, no camera, speedlimit, display, etc. - Camera was stuck on bottom of screen (safety issue!) - Charge port intermittent failure to close so port had to be replaced - Passenger gull-wing door interior rattling and passenger visor rattling. Both had to be replaced. - Driver visor broke and magnet fell out - Exterior front wheel liner popped out - Rear passager door handle randomly fell off while driving - No WiFi, music or touch to speak. Had to replace the entire screen and it was in the shop for 3 days. read more

Tesla - After only 3 years/30,000 miles. Car is clean. All marks are dings/chips due to thin cheap Tesla paint. - Car Dealers Near Me - Scottsdale, Arizona

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This is not a review for the showroom but for the Tesla Supercharging station on N. Kierland Avenue. For some reason, it's not showing up on Yelp. There are 8 stalls and is very convenient to nearby stores. Charging hits around 245mi/hr but may be higher for others. read more

Tesla - Car Dealers Near Me - Scottsdale, Arizona

First off I want to say this has nothing to do about the Tesla cars and completely about the sales experience. I absolutely love Tesla, their car, their brand. They make phenomenal cars. But their salespeople are going to say whatever they need to say to get you to by the car. This store specifically has terrible customer service. They screwed up my order and wouldn't even try and take care of me. They think because they have such a following they don't need to worry about customer service and it is pretty sad that they don't take care of their customers. Definitely think the car is great, but just wish they cared more about customer loyalty. read more

Great business nice people great showroom easy purchase amazing test diving experience

Scheduled a test drive for a Model 3 online and showed up a little early. I was warmly greeted by the sales team and was given a water. My rep Jesse was awesome and knowledgeable about everything Tesla related. He actually was a Model 3 owner himself and gave me his input on his configuration and what he liked and disliked. After the test drive Jesse helped me configure my own Model 3 online and answered all my questions and concerns. I placed my order within the store and received the car 3 weeks later. This was the easiest car buying experience I have ever experienced. Thanks Jesse. read more

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Nice and spacious show room, clean and modern look. There were 3 vehicles to sit in and test out. We tried the SUV Model X. Beautiful vehicle. The customer service was great and they answered all of our questions. In order to test drive the cars you have to schedule an appointment. The best part was that it didn't even feel like a car dealership. We were never pressured, the sales staff was very detailed and informative. This was the best experience I've ever had at a dealership, it made me want to give them my money and drive away with a beautiful Tesla and not look back at another dealership till I get a different Tesla in 10 years. Well done Tesla, well done indeed. Cheers! read more

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I love my tesla, great vehicle beautiful machine opera stars great. But if you buy a Tesla you're going to have a lot of small frustrating problems that just shouldn't happen. And then when they DO happen good luck getting ahold of a human to get it resolved. Never in my life have I had worse customer service than Tesla. Seriously like my app isn't working I just want to talk to a human and ask what the heck is going on but all I get is robot after robot and then the robot keeps hanging up on me! Like yo I paid $130,000 for my car and you can afford to pay a human to talk to me? Unbelievable, if tesla doesn't fix their customer service this will be the last tesla I ever buy read more

Stopped in here while my car was charging. I have to say I'm super impressed with this store. I talked to Jen for a while about the Model Y & Tesla Solar. She was so great and one of the best Tesla reps I've talked to so far. She knew so much about all of the products and helped answer some pretty high level questions. As far as the product goes... it's the best in the world, don't need to say to much more then that. If you want to stop in and enjoy some cold air conditioning and hear out new tesla news I highly recommend. Phenomenal company. read more

Welcome Tesla to North Scottsdale. Tonight was the grand opening celebration of Tesla's Kierland Commons location. Free drinks, food and desserts. Of course, its invite only and entry with name on the guest list. It was a huge turnout. Meeting some of the employees and fellow Tesla owners was fun and exciting. Hope this location does as well as their fashion square location. Stop by and take a look and maybe get on the waitlist for their more affordable model 3. read more

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We walked into the store last week, browsing for a while - 3 associates were talking all during this time but none of them bothered to acknowledge us in any way. And when we went up to them to ask a question, the saleslady was extremely snotty and condescending. Maybe we didn't look wealthy enough for them to take us seriously. Stupid mistake. read more

Horrible experience at this location. Set up an overnight demo, arrived for my appointment as a prospective buyer and was told I wasn't allowed to take the over night and was offered the 30 min. I will be taking my business to another location. read more

I'm not really reviewing the business but my Tesla Y. It's not often you buy something like that and have no regrets but this car is fantastic. It's responsive, the third-party gadgets all work well. I am at a location at work once a week that I get a charge it for free. I was spending $500-600 a month on gas commuting. My electric bill has barely bumped. I try to keep a positive outlook on my reviews with a good ratio so give credit where credit is due. My Tesla is amazing. read more

I am so happy that I live in a state that allows Tesla showrooms. Even though the showroom is located in a mall there are still plenty of Tesla's available for a test drive. Staff is there to answer questions as opposed to standing at the door waiting to pounce and then pressuring you to buy. I like that it's was basically an order online dealer. read more

The staff are absolutely wonderful but this review is regarding the policies of Tesla which keep changing and becoming less than promised. When I purchased my car, I was told they would come to my house and rotate the tires. I finally decided to take advantage of the tire rotation since my tires keep wearing out every 6 to 8000 miles. So I waited two weeks to get the appointment today, left early from work, showed up and was told that the service is no longer free. I drove 1 mile down the road to discount tires and received a free tire rotation there. This is a shame that you spend $120,000 on a car and they promise one thin and then nickel and dime you for tire rotations. It makes me sick to my stomach and disloyal to future Tesla purchases for my family and my friends read more

While the Tesla is not the car for me, I was really excited to have the opportunity to check one out. These folks are so kind and a great way to look at a car without sales pressure. You can ask questions, sit in the car and pretend, play with all the buttons and enjoy the experience for as long as you wish. They are extremely knowledgeable about their product and seem super excited to show it to you. So, go in and enjoy! read more

Joe has gone above & beyond to make sure I felt comfortable with my Tesla order. I really appreciated his patience & thorough explanations of the features. Can't wait for my car to arrive! read more

Staff always very friendly and happy to talk Tesla. Greeted and offed a water. They leave you alone if you just want to look at the cars. So if you tell the Tesla staff you don't need help they leave you alone so you can inspect the cars without a shadow! read more

This location is conveniently located in the Scottsdale Quarter shopping center. It contains 16 charging stations that typically aren't true for any given time. Chargers are located under the shaded parking structure just behind design within reach. Overall I had a great time and would highly recommend this charging station if you're in the area I want to get some good quality shopping in. There also some great restaurants and shops to hit while you're here. read more

Tesla - Car Dealers Near Me - Scottsdale, Arizona

Came to the store on a whim, my son wanted to check out Tesla's. The staff was super awesome and amazing. Hunter deserves a raise!

We made the long drive to this location to test drive and unfortunately found out they didn't currently have any vehicles. So I do suggest scheduling a test drive before you go. That being said we had an awesome experience! We were greeted by Jennifer and she answered all our questions (including our seven year old son's). We gave her our info so she could contact us when they got a Model Y in. She reached out to us as soon as they got one in and was very easy to communicate with. When we went in she quickly and efficiently walked us through basic instructions and then we were off. I won't go into specifics about the car because you can google that! When we got back we told her we wanted to order and she was very patient while I took forever picking the color. She was also incredibly kind to my son while he was pretty hyper after becoming obsessed with Tesla. Jennifer has also reached out to follow up in case we needed anything and has made herself available in case something comes up. We definitely had a great experience! read more

I am so happy I chose to go with Tesla. Aaron was an awesome salesman and the process to lease a Tesla took literally 15 minutes from start to finish and I had my car the next day. I love it! If you need a referral code please go ahead and use mine we both win :) https://ts.la/adrian97652 read more

A friend and I went in to look at the few cars in the store this evening. We were browsing for about 10 minutes and not one associate greeted, said hello, nor acknowledged eother of our presence in the store. Not one word at all. I guess they don't want our business. I wonder why?... read more

My son loves all things Tesla and he just had the best time at your showroom. Your staff was so kind to him. Thank you for indulging an eight year old boy's dreams - he wsnts to design for you someday! read more

Please don't buy a Tesla, but if you do, don't buy one from the Kierland showroom. My experience buying a 2018 Model X has been a disaster from start to finish. I have bought many cars, but let me tell you buying a Tesla is painful. The Kierland showroom manager, Michael Maize, is a classic used car salesman who promises the world and delivers nothing. After the day we bought the car, he never once answered an email, voice mail, or came to the phone to answer my questions. He was always busy on a "corporate conference call" or out of the office. Our sales associate, Michael Curtis, also dropped us like a bad habit before the ink was dry on the purchase contract. We had multiple problems and questions with our delivery and loan process and he was nowhere to be found. Our Delivery Specialist, Nicholas Gehringer, was simply unresponsive to our many questions and concerns. Despite all this we finally took delivery on our brand new Model X this month. On our second drive in the car, the thing shuts itself off with a fatal error and leaves us stranded on the side of the road! A brand new car! It takes Tesla roadside assistance over 2 hours to rescue us in the 110 degree Arizona sun. Clearly the car and the sales staff have the same reliability and dependability--none. Go get yourself a nice Toyota Prius. read more

The store is new, clean, and orderly. The staff, however, made my family's visit to view the Model 3...ultimately unpleasant. The staff are not kid friendly. They made my wife feel unwelcome, while she watched our kids as I looked around. One rep literally just walked away from me after I commented about the low ceiling in the 3rd row of the X. Another rep stopped talking to me after I told him I didn't have a reservation in for the 3. What could easily have been a fun, pleasant experience, was not. read more