Sarcastic, abrasive and condescending, yup, that describes Bill. The man also holds encyclopedic knowledge about all things Volvo. VOLUPARTS is the best used Volvo parts dealer in the South, maybe more. I've traded here for 20 years and yes , sometimes they make fun of me. But they have yet to overcharged or sell me something that I don't need! read more

Life savers when it comes to Volvo parts and knowledge. I have saved tons of repair money from their depth of experience and wisdom. These guys really know their stuff and are very trustworthy. They are the first ones I come to whenever I need parts. read more

Great help and knows Volvos better then your mom can find what you lost. Just don't go in there expecting them to solve all your issues. read more

See all

Customer service sucks... My exoerience has been that most of the people that I interacted with are sarcastic, abrasive, and condescending. I have patronized this parts store on various occassions over the years. They offer good parts at a good price. However. The only time I felt like I spoke with an employ that acted as if he actually appreciated my business and wasn't sarcastic and condescending was when I interacted with the black employee that worked there... The other employs have been rude and arrogant. They make smart remarks. They spoked to me as if I was ignorant. As if I was bothering them. As if they are doing me a favor. I am not trying to assume that this is how they interact with other customers. But I will say that I am a black man and the only person that I feel respected by at this business is a fellow black man. That's all I'm saying... read more

I just got off of the phone with Bill and I am amazed how anyone can stay in business with someone like him on staff. I started by sending an email asking if they had some soec parts that I needed in stock. The response came back kind of confusing because there were different fonts and it was broken up into sections. Anyway I followed his advice and called when I had time and he was very condescending to me and told me that I needed to go out and check my car to confirm what I actually needed (even though I told him repeatedly what I needed and he made a point of telling me that I was repeating what I was saying. He ended up hanging up on me! All I was trying to do was clearly communicate what I needed and buy it. Kinda hard to do when your being talked down to and then hung up on! This guy does not need to be dealing with the public at all!!! read more

If you've got an old Volvo, these are your dudes. Came to Voluparts twice looking for a used part for a '92 Volvo 940 on advice of my mechanic. Blower fan was not running, my mechanic's theory was that the fan control unit had failed. Tried replacing that, no luck. Back to the drawing board. Made a second trip out under the advice of my mechanic to buy a blower fan motor. Bill (Voluparts owner) recommended that I come by to simply plug in the blower fan motor to see if it would turn out. I obliged, imagining the process would be as simple as popping the Volvo's hood, unplugging one thing and plugging it into the new fan motor. I came woefully unprepared -- turns out I needed to dismantle my car's console and glove compartment area in order to access the fan motor. I did not bring the required tools but Voluparts was nice enough to loan me theirs. After a couple of hours and some friendly hand-on support we were able to get the fan back up and running and blowing cool air again! 5 star service, affordable parts! Highly recommended read more

The place for all of your Volvo parts...new and used. I've been coming here for years, they always have the parts I need at the lowestt price,, the owner and his crew have thorough knowledge of pretty much any Volvo and the customer service is unbelievable. Great place!!! read more

I love these guys. What could possibly be better than a fast, organized, used parts shop? Whether you're an amateur DIY-er or an experienced wrench-head, call 'em up for some expert advice on nearly any Volvo project. I don't need them that often, but when I do, they consistently save me 50% to 80% on parts purchases. read more

Not a whole lot to say since my predicament was pretty simple. Without getting too deep in the details: As most of the reviews seem to say as well, the dealer was going to charge me an arm and a leg to fix a microscopic external crack causing some unwanted side effects; they said their only option was to replace the whole part. I called Voluparts, and even though they didn't have a part for me in stock, they told me to come by anyway to get it looked at. I dropped by the same day, was in and out in 20 minutes with my issue patched up, and let's just say my wallet is still in the same condition as when I arrived. Experienced, family-owned, and incredibly knowledgable customer service. No need to say any more - these guys are top-notch quality. read more

These guys are awesome! I just bought my daughter her first car - a used Volvo XC60, and it was in showroom condition, with the exception of a missing side mirror turn signal lens. The dealership that I purchased it from said it would be expensive to fix with parts and labor, and since it was a used car, it was being sold as-is, so I Googled Volvo parts, and found the Voluparts website, and didn't even realize they were so close to us. The part was less than $30, and when I asked how much it would be to install it, they quoted me $5.00 for a five minute job. Then, I sent my daughter alone, so that she could learn how to be responsible for her own car, and they didn't even charge her to install it, and made the process super easy for a 16 year old new driver. I will be returning to them again, and we highly recommend them. read more

Through five 240s, one 740 Turbo, two 1800's and soon a V-70 wagon; Bill and his crew have been there for me with fair prices, excellent service, and really good advise that you can't find anywhere at any price these days. If you own a Volvo and don't shop at Voluparts, you are simply missing out. Steve Lawrenceville (That's right, I pass 20 places that sell Volvo parts to get to these guys) read more

Once I purchased my first Volvo 240, I tried to perform all the maintenance and repairs I could myself to keep it running. I have made numerous trips over to Voluparts in the process. The staff there has always been helpful and given useful advice. I have purchased several hard-to-find parts from Voluparts at a lower price then I have found anywhere else. Before making a trip to the junkyard for that part you can't find, it is worth it to give Voluparts a call . read more

Got my door lock actuators and they gave me a great deal on a windshield wiper motor plus a transmission! I ended up not needing the windshield parts and they are willing to issue a refund for me when I return it! Very helpful and knowledgeable staff! read more

These guys know their parts. Its run by the owner who is an Atlantan and has been in the business forever. So you deal with the decision maker and the encyclopedia of Volvo parts - which is what makes Voluparts superior to the others. You get personal attention and his experience helps you determine what you need and that you get the right parts. He is fair on the price you pay. All of the above makes it the better choice vs. the dealer or online options. read more

Just OK. If you order paint from them (touch up pens etc) make sure to check the Expiration DATE on the paint containers (watch out for old stock). read more

I own a 93 Volvo 240 wagon and these are the best guys to order parts from.

I have nothing but positive things to say about Voluparts. I arrived about 10 minutes before closing, Bill got the parts I needed and installed them while I waited. He even touched up a couple places on my fender at no charge. The price was much better than I anticipated and the installation was a pleasant surprise. I highly recommend Voluparts and will send any Volvo-owning friends and family to them. read more

I have bought a number of parts from Voluparts on several occasions. They have been very knowledgeable and helpful. I also appreciate that they have used parts. read more

Great customer service and terrific prices! I ordered a few parts and the products arrived to my house in FL, the next day, no extra shipping. I sent my VIN and told them what I needed and the parts were a perfect match, inexpensive, and they earned my respect and money! read more

I have been buying Volvo parts from Bill since he began the business in an old gas station in1977, From my 1963 544 to my 1999 s70 Volupart has kept my cars on the road. read more

I'm from California. The Volvo Club of America steered me toward these folks for parts. I have 2 used Volvos and one new one. I have yet to ask for a part that they don't have! Even odd stuff like a jack and lug wrench for a 2003 was sent right out and at a great price. Believe what they say on the webpage-don't see a part that you need, call them or email them! They answer fast. read more

There's not much more to add that hasn't been said here. They've got a good inventory of parts, and a good bit of advice to give on using the parts. It sure beats waiting for packages from Oregon. These guys help keep my brick on the road. read more

I live in Fort Worth, TX. We have Volvo dealerships and parts shops sitting on top of each other here in the Dallas/Ft Worth area. I own a 2001 V70 that is beginning to experience nagging check engine issues. After spending over 5k with the FTW dealership service dept last year I finally found my own mechanic. That is the best thing that has happened in terms of my vehicle maintenance. The second best is finding VOLUPARTS. I have ordered used a new parts on four separate occasions over the past couple of months. I have not had to return any of the parts. They have fit perfectly and the vehicle runs better than ever. Trust these guys. I would suggest calling on parts that you do not see on the website. If your Volvo needs it they will have it. Their customer service is top notch. We also own a '12 XC70 that is still under warranty but when the time comes for that car I will be sure to call Voluparts. Thank you. You can trust this seller. read more