After making reservation and went to pickup car. All of a sudden they had no cars available. Why…read morewould you get a reservation code but they are not valid. Thanks Fernando. Could it be that I had booked online and used my discount. Code all of a sudden nothing was available. Since he is independently owned I guess he can reject your reservation $$$$$ UPDATE : Went to Walmart and drove by the parking lot 10 pm All the same cars were still there. Can you maybe call this company Discriminatory??? Avis I suggest you audit this location.

I have to leave a 5 star review because there's a guy that works here I keep forgetting to ask for…read morehis name. But I rented from here twice and this guy was the one that checked us in both times and he's so awesome to deal with and incredibly friendly and gave us a free upgrade. I drive from Tracy just to rent here and will continue to rent here. Thanks guy that works here you're the best!

Budjet in name only at $300 for a 3 day rental. I compared that to using a urber service and could…read morehave saved $75 and that helps support the driver not some dumb ass corporation.

This place is ok but can be one of those hit and miss places. Guess it all depends on who is…read moreworking and what kind of mood they are in. Have had some good experiences and some bad ones. Problem is the good ones are just 3 star and the bad ones are -3 stars. Ordered a big 24 foot truck. Was told no problem and would be here in 2 days. 2 days later was told that they couldnt find one for me but they had one a size smaller. Sorry noworkie. Had better luck with a car.

No shuttle bus. No way to contact them since it seems they forwarded their phones to the nationwide…read morelocation. What the heck are they doing? This is the worst Avis location ever.

Modesto-I am SO PLEASED that I stopped by this Avis store. I was on my way to the Fresno airport to…read morereturn my rental car. I really did not want to make the 4 hour round trip and wondered if they would take it back at the Modesto shop, instead. Not only did he let me return the car, he gave me no hassle whatsoever about turning it in here, instead of Fresno. No huge fees (like I expected to get) either. Thank YOU Avis! Appreciate you guys taking that stressful 4 hours of driving, off of my to do list!

This is a weird one because drop off was great but pick up was odd. I only rent Avis and if the…read morepick up was my first impression, I would probably never come back. I've rented from Avis multiple times a year so when the front desk person was pushy about me getting insurance even though I told them that I have to decline their cdw because of my credit card (they provide me with primary coverage), she wouldn't take that answer. I provided my card's policy and my personal insurance as proof that I will be covered liability-wise but she was at the point of not allowing me to rent the vehicle. So weird. And she never gave me a rental agreement copy. But dropping off was great. The shuttle drivers expecting tips or they give you attitude is a bit weird.

At SFO waited four hours for a car did not even come close to getting the level status of a car. I…read moreordered very disappointed no way out never again.!!!!!! The staff was very unaccommodating/very overwhelmed/very understaffed very accommodating. He's literally had no cars that's why everyone was upset and was kept waiting for so long worst experience in life.!!!!! ruined our trip!!!!

5 star did two of my cars . Both came out great pricing was good service was fast and good quality…read morework. Did my E400 and my Gl450 was very satisfied . Recommended them to my friend he had his Tesla model s done and it came out perfect . Thanks 5 star

They give u warranty but when u got in some problem for window tint they ask u about money zero…read morecostumer service in the first u guys go talking with u nice but when u have problem they talking shit zero customer service

I was referred to this shop, by my long time oil change facility. The staff was extremely…read moreknowledgeable, professional and very spot on with the diagnosis. No up selling, no nonsense, very honest. I would have normally taken my vehicle to my dealership, but I've lost all faith in the Service Dept., and the Tech in mis diagnosing causing me several hundred more dollars, as well as taking it elsewhere to find out it was just a bad battery and not the starter which the dealer missed and charged me for a new starter. Gateway, diagnosed and fix the issue in 4 hours. I highly recommend them. While not a big fancy facility, these gentlemen are honest, and fair. Excellent work!!!!

Frankie is one of the most honest and hardworking mechanics you will ever find. I took my Mercedes…read morehere several times to get fixed and they do an excellent job. I highly recommend this company if you are looking for high quality auto repair at a very reasonable price.

Excellent customer service! Very reasonable!…read moreFast, efficient service! Thank you, Greg, for taking care of my mom's window issue!

Greg and company has worked on 3 of my cars. An electrical issues on a BMW that was been running…read moregreat ever since, a Nissan that was diagnosed , and a catalytic converter change on a Mazda. Most of the fluids on the Mazda plus a door fix. Waited a bit to see if any issues would come up , but 30 days later I'm still happy. Fair pricing , and good honest work. Small staff so don't expect answers right away, as he is always working on something. I always drop off my car and I get an update when ready in a few days or week. Gives me peace of mind knowing I have this place to drop my car off if any issues come up.

DO NOT GET A CAR FROM THERE!!! When I get there they didn't have any cars. And I told them I had a…read morereservation SINCE JANUARY AND IT IS MARCH!!! And told me they had given away my car because I didn't pick a specific car!!!! And they were yelling at us. Then they were picking the people that got the cars first even though we were up!!! ALSO we had been waiting in line for 30min And told me to get in the back of another line!!!!!!! Then I decided after waiting for 2 HOURS for the car to leave so we cancelled our reservation and left!!! Don't recommend!!! THIS PLACE IS HORRIBLE AND I HOPE THEY GO OUT OF BUSINESS!!!!!

We had a great experience with Royal Party Bus for transportation of 18 students to and from their…read moreHS senior ball. Responses to my inquiries were quick, polite, and professional from Paula at their office. We had several itinerary changes, which were graciously accommodated. Lucas, the driver, was punctual and got the teenagers safely to and from each stop. I drove separately to meet them at the first stop (photos at an obscure location) and I noticed Lucas drove that giant vehicle competently and followed all traffic laws. Bless him for calmly dealing with 18 rowdy teenagers, too. Parts of the outside of the bus could use a little perking up, but it was clean and very nice inside. Just like the photos posted. The stereo system was awesome, and the kids were able to connect their own music. They all said their time in the party bus was more fun than the prom itself, that they would have happily driven around in it most of the night. All in all, highly recommend!

After reading the reviews about bad communication, I will have to agree. They got right back to me…read morewhen I requested a quote. I answer back with lets move forward with the reservation, but nothing until the day...just to tell me they can't accommodate me. Disappointing.