Always clean and organized. Thanks everyone who works there! :) (Writing extra cus yelp says my review is too short. Ignore this part) read more

What an awful place! It used to be so nice, but as many others have said, it has gone down like a stone in a pond. Many of our favorite products have been discontinued and no longer carried. Today, as I was passing by an end-cap with BBQ tools, they fell off. A woman next to me and a gentleman on the other side, helped me pick up the stuff and put it back on the display. As I was leaving, they fell off again. This time, they cut my right forearm in two places. They started bleeding. I grabbed a hot pad in a display to stop the bleeding. I finished my shopping and when I checked out, I told the checker, who looked like a Manager about the incident. I was still bleeding. He told me that I could keep the hot pad, which was now covered with blood. He totally blew off the incident. A while later, I called the store to tell them what happened. If nothing else, they should remove/relocate that display. I was completely blown off again. The "Manager" that answered the phone basically said "thank you for your input - have a nice day. . ." No apology - no offer to fix the problem. He then hung up on me. What a sad story about a once-wonderful store. . . Ranch 99, Sprouts, and Smart & Final are close by and infinitely better - not to mention less expensive. read more

If I could give this place negative stars I would. Lines are terrible and I can never get help with groceries. Go to a different vons save your self the time and trouble. read more

Is it safe to drink after been up there for almost 2 weeks? And is it safe to walk by without that thing falling and crushing someone maybe a employee. read more

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So disappointed, I have been a loyal customer to Vons for years, and I add a substantial customer, both in-store and online. My last few deliveries have terrible, out of lettuce? out of bread? and many more items on every recent order ~ today they charged me for a 24 pack of toilet paper, not a small item to overlook - but it was not delivered, when I called customer service, this is what I was told, "they always leave things at the store" always? Perhaps I should have been checking my bill more carefully, I always have large orders. The item was over $20. with no offer to refund it, I called my local Vons and was told, this store does not deliver, and could not tell me what store did deliver to my neighborhood, in the end, they agreed I could bring my receipt in and they would replace it, very inconvenient ~ a good customer service manager would have offered to have it brought over. read more

I like the Vons store to get some fruit and meat. It's big store so you can get everything. I have my Vons member cart. Big parking slot. Good store! read more

Honestly avoid it if you can. Always a long line regardless of what time you show up, there are never enough cashiers. The aisles are narrow and the whole store feels cramped. Produce is overpriced and undersized, poultry is hit or miss even for the full priced items. read more

I personally have nothing against this location, I have been coming to the Balboa location for over 15 years. On my most recent visit I had an encounter with an employee, who goes by the name of RAVEN, that made my experience stressful and her performance was not up to the high standards that Vons upholds. Raven was rude, and had a very poor attitude. Sadly I can say that I will not be returning to this location solely because I do not wish to have another encounter with Raven. read more

Vons is a great grocery store to shop at. This location is very nice to go to. Although it's pretty big, it doesn't seem to see as high of a volume of customers as others (at least during my visit). Navigating is generally simple and employees easy to track down and ask questions if needed. That being said, these same employees didn't bother acknowledging me when I would be directly in their area. Also, prices can be hit and miss here. The quality of the store brand ranges from decent to below-par in my opinion. I would like to see higher quality store brand products sold. Maybe just have more things made to order rather than cooked/baked in bulk and having them sit out all day. Overall, Vons is a nice place to shop and this location is a nice one to go to if you live in the area. read more

Usually have a great selection of meats . . . but today's picks weren't that good. Normally I go during the week before 11:00am, that usually the best time to get really good selection of meats. Most of the employees seem to be happy and the cashier today was nice and the line moved pretty good. Lemons were out of stock and I'm hopefully that next time I come in, they will be there in plenty. I used the coupons online and most of the time get really good deals. I'm definitely a fan... and come back quite often. read more

What is going on at this Vons? Bad customer service more often than not when I shop there. I've encountered poor attitudes from numerous employees in this store (including Mickey, cashiers, and Marlon in the deli). Is the majority of employees at this location just genuinely unhappy in life or is this store sucking the customer service out of them? It's a shame that in a customer service oriented environment they wouldn't try to fix the problem rather than letting customers slip away with a "shop elsewhere" mentality. Tisk tisk Vons. read more

Horrible customer service. "Ann Marie" is a grumpy cashier. She'll literally throw your food after scanning and if you're in the self check out stand she'll aggressively stack the baskets right next to you. Like really lady? Don't take whatever is going on in your life by throwing people's food and slamming baskets. read more

If I had a choice to do no stars. " if you have issues with our drinks don't come back here!. This is what I was told by Alicia The vons, manager at the Starbucks Vons location. Store number 20 40 on 5555 Balboa Avenue San Diego California 92111 on may 13th 2015. After one sip of the vente Coffee Frappuccino it had an undesirable taste so I report it to the clerk who brought the manager with her I made that comment if you have an issue with our dreams don't come back here what kind of manager says that to a customer especially when the person making the drink stuck her fingers in my cup. I have been a customer over there for 6 years I work next door and this was the first time I felt I was mistreated. I am writing this review in hopes that Starbucks can improve their customer relations. Now I do not go back there and it's only a hundred feet from where I work instead I go across the street roughly 3 blocks away to get coffee somewhere else. How can a manager hurt my feelings and mistreat me what all I did was make a comment respectfully and as a customer I think I have a right to do so. So I do hope that Carlos and whom I spoke to before ignored my comment and Alicia who made that rude comment to me understand what customer service is all about I myself work and customer relations I work in the public eye deal with customers on a daily basis so I understand the frustration so from one person to another that works in the same business I was very full very kind when I approached the manager I made that comment. So when she returned made that comment schedule above I was shocked hurt and very upset so instead of fighting with her I just walked away and now I keep my business elsewhere when I shouldn't have to if anybody works in customer service and put your fingers in my drink I will say something it's only right instead of her being reprimanded I was reprimanded. I do hope whoever reads this will take some action in this matter. Thank you for your time. read more

The place is mostly clear and the employees are friendly. I've found to see that pricing is higher then different places. Good luck

I've gone here for a long time but I've recently found myself avoiding vons even though this is the closest market to where I live. The main reason being that the staff members 85% of the time are really grumpy. I'm not saying all are because there are some nice and pleasant workers here who don't make it seem like they're miserable. However, I've had multiple incidences spread through a few months with registrars and persons who tend the self-checkout counters. And a lot of the time, they make snide and rude remarks. Ive went to this place since I was little girl. But something is different now, the staff has low morale and they push these tiny annoyances onto customers. Skip this place and go to sprouts if you're not having the best day. Or Just...Don't go here, cuz these people need sleep or something. read more

This is absolutely the worst Vons in the world. The shelves are poorly stocked and the lines are ALWAYS long. I went in at 9:00am on Sunday and they only had one checkout open. It's hard to tell in this pic but there are FOURTEEN people waiting in the single open checkout line. I ended up abandoning my cart but I loaded it up with ice cream first. read more

Vons - 14 people waiting in the single open checkout line. - Grocery Near Me - San Diego, California

My review is strictly of the sushi. Grocery store sushi is always a guessing game of "is this going to be good?" or "how long is my stomach going to regret this?". After seeing their sushi display a few times, I decided to roll the dice and give it a try. They have a pretty good variety, and everything looked fresh. This is without a doubt the best sushi I've had that came from outside a sushi restaurant. I went with the dragon roll, which was *super* spicy but absolutely delicious. Seriously, it's hot- I had to take a break halfway through because my poor tongue was ready to fall out of my mouth. They had a number of things that looked good to me, so I think next time I'd try something new but I'd definitely like to get the dragon roll again. And the prices aren't bad at all. So, brave the completely dysfunctional parking lot filled with a mix of overly-aggressive and absolutely oblivious drivers, and go get yourself some sushi. read more

This place has gone DOWN HILL since Albertsons closed. Like they hold the monopoly. Hello people don't deal with long lines and shitty service. There are other stores. Yes not as convenient but far better. The square vons is as poorly run as our vons. So what do we have? Well the new 99 ranch is good and also has alternative foods and FRIENDLY staff. The vons in pb works. Balboa market. Why deal with shit attitudes and crap service for comvenience? Are ya that cheap? I'd rather be a human than treated like cattle. read more

I was treated rudely today by a cashier named "Melissa". I called to resolve the issue (a simple price check) and was met with attitude and impatience from one of the two managers I spoke to. So sad, been shopping here for our family of 5 for 8 years. Go across the street to Albertson's. It's worth the price difference to be treated with respect. read more

Not sure what happened to customer service, lines are 20 people long at 10:30 pm, I asked the night manager why they can't open another lane, she said they are only given this number of people! Something is wrong at the corporate level. Also if I was manager, I'd open a lane to clear the traffic and stand at it personally. I'm standing in a line, everyone has one or two late night items and even self checkout is closed. read more

Wow. Grumpy girls working at the register and the Starbucks bar. Wtf?! My latte cup is scalding but I had to ask for the sleeve behind the counter and she made me wait. Then the register that had a light on we lined up at but the cashier walked away. And when she was called back, she gave a dirty look to the patrons. Really?! read more

Went here recently and can I just say worst costumer service! Had to ask three employees to help with the check out until I finally decided to just go to the regular line to buy my items. What kind of employees cant help out for a minute when they're just standing around? Ridiculous. read more

"Just for You, try Just for nobody" is their attitude. Ad items not out for sale, if you ask you might get a reluctant clerk to see if they can find, but often there is no one to ask, in meat dept. especially. The policy on coupons is in the SKY - no one has a clear idea, and intentionally try to refuse a perfectly good coupon that they allow the vendor to place on the product. Vons truly does not care whether they retain good customers. I for one, have been a good customer, but no more. In the future I will take my business somewhere else ! Good day Sir. read more

I hate this store. The Checkout lines Suck! Every single time. The corporation as a whole must be hurting to be so understaffed! So many people out if work yet, so few servicing your customers. Please make it worth our time. read more

Vons app coupons are not manufacturer coupons and if the store wasn't such a mess that one box is out of place and my discounts come in error by $7 it would not been such a hassle. Chad not the greatest attitude but sorry o have to save all I can. So I did leave after all discounts and coupons paying only $2.76 total for 6 boxes of cereal, and sorry I kept yiu after closing time but I'm a mom trying to save all I can. read more

This one star is only because this vons does not have a baby changing table. So of course my baby had a blow out and there is no where to change her! So now I'm forced to change her in my small car which is very difficult to do. Very annoying that a family grocery store is not baby friendly. read more

I was shopping at Von's two days ago when my cart froze up on the way to the car. I was a reasonable distance from the store and parked fairly close to a cart return. I thought I'd be safe there....instead I had to walk each bag of groceries to the side of my car one at a time while holding my one year old in the other arm because the cart would NOT budge and I couldn't leave her alone. Not to mention I nearly gave my one year old whip lash when the cart stopped!!! Not a good experience. I won't be back until that situation is resolved. Absolutely ridiculous. read more

Vons - Grocery Near Me - San Diego, California

I created a delivery order at 10 am for my daughter who has the flu and needed Gatorade and soup. I am in Temecula and she is in SD. She received a text at 4pm that Door Dash would deliver her order by 4:37. Neither Vons or Doordash could tell me where the order was, who had it or when it could be delivered at 5:15pm. This is unacceptable. Never will use either service again. read more

I've been shopping at this Vons for years. I spend a lot of money there. Usually $300 everytime I go. Lately customer service has been horrible!!! Am I expected to bag my own $300 worth of groceries!!??? They never have a bagger. I refuse to bag my own. So the poor cashier has to also bag it and put in my cart. Also, at first I loved how they changed the meat counter and department. However I have been finding a lot of expired meats there. And also much of the meat that is out expires the day you buy it. I bought meat Saturday. Was planning on cooking it tonight, but I realized it expired Saturday. I have not been having good experiences there at all. If I have to bag my own groceries, I should just go to food for less. Sadly, I really do like a lot of the workers there. Need more bagger for better customer service. Also need to do a better job checking dates on their meats and other food. read more

I am sick of vons allowing people to bother people in front of their entrances . I like to shop without being hit up by someone selling stuff or wanting me to sign for a cause I don't give a care about. Want to go in, shop and leave. Cashiers are slow and allow huge lines to form. Just overall crappy place to shop! read more

Started coming here after Albertsons changed ownership. It's a grocery store... It gets the job done. Not my favorite but oh well. What I don't like is that it seems more crowded and dim than Albertsons or Ralph's. They started labeling items gluten free a while ago though so now I don't mind coming here as opposed to other stores. The lines are alwayssss long which is another thing I dont like. I once came here and they wouldn't let customers in because their systems were down. But other than those things this grocery store is okay and they have a redbox which is a plus!! read more

This is my least favorite Von's in my neighborhood. I would much rather go to the Von's over by Clairemont Square. Or realistically, I avoid it altogether and shop my groceries at Target or Sprouts. I know a grocery store is a grocery store, but where you see the difference is how well the produce is stocked and how good it looks (meh). The cleanliness of the store - like the deli area, compared to others, this one is average. Sometimes you go during peak time and they only have like 2 lanes open. The baggers have bagged my groceries and just walk away and have on occasion not even offer to help me with my groceries when I was a million months pregnant or juggling a toddler. read more

I live really close to this location and come here at least 3 times a week. It's always clean and organized but the deli is horrible. The deli clerks are not friendly, they're constantly out of something they don't know what the there doing. read more

LONG lines....self checkout closed early morning....I dread shopping there when in a rush...why can't they hire more folks and make it less of a challenge to buy a few groceries. Store itself ok, not very special, not many healthful meal options, I avoid their deli products and their salty unhealthy soups. Regular supermarket with long lines....a cashier told me they are cutting shifts all the time. I hope management listens to disgruntled customers, we'd like to buy our stuff and leave. read more

This used to be a wonderful store, but the last few years it has gone downhill. Most especially the DELI area. Always understaffed, rarely set up in the morning. A few months ago I ordered the chicken salad, and found it full of small bones. I returned it to them, and they refunded my money, but no feeling that they really cared. Yesterday, I waited 20 minutes for the ONE employee working at 10 am on a Saturday (really?). There were other people waiting also, while she was making 3 sandwiches for someone. They need to shut down the made to order sandwich area, this is not Subway. Or hire more help. I asked to speak with the manager, and she did not seem aware of the staffing situation. Sorry Von's, I'm off to Haggen. read more

I hate this vons. They don't accept mobile gift cards but somehow the one a few miles away does? Pathetic.

I have to give it up for this Vons - it's come a long way since I first moved to the neighborhood 5 years ago. Back in the day (before the remodel), I used to drive allllll the way across the street to Ralph's/Henry's because the product offering at Vons was so piss poor but since the remodel I've been a loyal Vons customer. OK, the wine/beer and organic food departments still kinda suck but overall the customer service is good and the lines are never too long. In fact, I've even seen Ralph's employees shopping at this Vons - you know who you are, mustache lady. She's imprinted on me as a grocery store employee so when I saw her I absentmindedly asked her where something was located and she kinda blushed and said, "I don't work here," which confused me until I realized later that she actually works at the Ralph's across the street. read more

I absolutely love this Vons. Its not the closest to our house but I chose to go here no matter what. The deli is AMAZING! They can get pretty busy but are always clean, courteous and patient with me. I can be very picky and they never get annoyed with me. They always answer my questions with knowledge and if Im curious about something they ALWAYS offer a sample! If I have a question about something out in the store, they always go out of their way to show me where it is or find someone else who can better answer my question. The managers are amazing and everyone who works there genuinely seems to be happy to be there! read more

Service is ok. Sales floor is rarely stocked. Lines seem to be ridiculously long and they never have more than three cashiers. Not impressed. read more

Needed help from self ck out employee she was to busy hanging and talking with another employee I had to interrupt their discussion on life no sorry thank you or have a good night from either of them read more