This is a shoutout to the person who cleans the women's bathroom. You do an incredible job…read more Everytime I am at the station, it is clean and spotless. Thank you for what you do - I really appreciate it.

Station is clean and airy. Commend the cleaning ladies for the constant cleaning of the rest rooms…read more No aircon but on the day I was there there was a breeze and it cool. Problem with this station is that there are no vending machines and not knowing the area. Hard to venture out with luggage in tow to look for edibles. No luggage check ins here. My bus was delayed but no announcements were made. A lady employee finally came out to tell passengers there is delay due to traffic but no eta for bus. After that, no more updates. Bus came 1 1/2 hours later with passengers standing around. Where was the customer service? This station. Is not busy with lines of passengers making inquiries and there were two employees.

This Amtrak station is beautiful. It is pretty clean considering how many people travel through…read morehere daily. There are "regulars" who camp here, but security does a decent job of keeping them chill. I'm here often to ride the coast starlight 11 and 14 trains, so I know several of the workers and regulars.

I took Amtrak my first and last trip. Value is not there. Too expensive for what you get. The worst…read moreare employees. Couldn't believe the rudeness. They are rude even in lounges at the stations. Funny how they have tip jars. They make between $700-$800 on 24 hour trip where 8 hours they are just sleeping. And yet they want to be tipped. Never again.

Free parking with limited activity but its local to the south and east siders. FYI, the light for…read morethe crosswalk takes a really long time. The parking lot is shared for a shuttle to Valley Christian HS (when school is in). So there is a security guard there in the morning. Not sure how long he stays for. I have seen broken window glass on the ground. But i've been fortunate to not have my car broken into, probably because i drive a beater with no valuables inside.

no complaints. arrived on time. safe. across the street is the parking lot. dunno if its free…read moreor not. dont think many trains come this south. mainly ends at san jose. kind of expensive. they charge full amount and refund you so you always gotta have lots of money on clipper card...

THis is a smaller station but it is pretty nice.You walk up stairs to get where you are going.There…read moreis one platform which makes it simpler to figure out when the next train is coming and which direction it is coming from, and you don't have to run to avoid missing it.When you wait you are sitting in the middle of the expressway, but it is fenced in.Nice view of the mountain range in the distance.

This station is convenient for people who live in south san Jose that don't like driving into…read moredowntown sj. The only complaint I have is the fact that the vta drivers will see you running to the door and will almost always close them right when you get down the stairs or almost in your face. There is a 20 min wait between each train, if you're gonna arrive 5 min early to your stop, then you should wait the 10 seconds it will take for me to run into the train.

... some of the reviews here make no sense…read more - yes, there are signs to which direction you're going. - yes, there are benches, if you are sitting or standing where they're at and facing the fences, you will see the sign of where it's going - yes, the elevators smell-- it only takes on lesson to learn that. - it won't say exactly which one to take besides the usual ALUM ROCK or SANTA TERESA, etc. - the stairs, good work out. not every stop has an escalator at all. only smelly elevators. - they're cleaning up the public area, good for them. they're not leaving it to just get dirtier. - there are maps that tells you which light rail to take and estimated arrival times, got questions? call 511, no phone? turn around and ask a stranger. they know where they're going and which route to take. $2 one way, transfer light rail $6 day pass to use on VTAs, including bus Light rail takes you to Caltrain as well. Earliest departure is about 4:25am.

No clipper card service on the platform which is quite unreasonable for such a massive station. If…read moreyou drop off your car at any one of the dealerships on capital auto mall it would be so nice to walk to the station from the west entrance and take the escalator up to platform between the highway 87 lanes. What you'll find is that you'll have to go back down and find the ticket kiosk which is actually towards the East entrance and then find your way back to platform. Hopefully not missing the next train in the process . Buyers remorse overall as I should have taken a Lyft. Way too noisy and so little train activity even at high noon on a weekday

Great service. On time, professional, everything went without a hitch. Our driver was awesome. Big…read morefan and will use again for sure.

Varinder's response (the business owner) came six months AFTER our trip--an extremely delayed reply…read morethat is filled with inaccuracies and completely lacking honesty or accountability. We also have documentation, photos, and our printed reservation confirmation--including the special accommodation notes--that clearly show what actually happened. To clarify the timeline: 1. Reservation Made in Advance We reserved transportation several weeks in advance, specifically requesting the correct ADA-capable vehicle to accommodate passengers traveling with fully motorized mobility scooters, along with our group and luggage. These accessibility needs were clearly documented in our reservation. 2. Wrong Vehicle Arrived for Pickup When the driver arrived at our home for pickup, the vehicle was not the ADA-appropriate van we reserved and could not accommodate our passengers or their scooters. When we contacted ABC, the only solution offered was to send a second van hours later and at nearly double the cost--which would have caused us to miss our ship's departure entirely. This left us scrambling to salvage our travel plans. 3. We Called Ahead to Confirm Our Return Ride Because of the problems at pickup, we proactively called ABC before our return date to ensure the correct vehicle would be sent and that we would not experience the same issue again. Even Varinder admits in his response that we "again" requested the correct van for our ADA passengers--which simply confirms that the proper vehicle had already been requested and reserved from the beginning. 4. ABC Cancelled Our Return Trip During that call--three days before our scheduled return pickup--ABC's response was not to reassure us or correct the issue. Instead, they canceled our return transportation outright. No alternatives were offered. No assistance was provided. There was zero customer service or effort to help resolve the situation. That is why my original review was posted after ABC canceled on us before our return trip. For anyone traveling with ADA accessibility needs, mobility devices, or larger groups, I strongly recommend not relying on this company. Our experience showed they cannot be trusted to provide the vehicle you reserve or support customers when serious problems arise. Fortunately, after ABC canceled our return transportation, we were able to book Uber XXL vehicles, which ended up being far more reliable. You can schedule Uber rides in advance, and they came through when we needed transportation the most. Lastly, I want to be clear that I rarely write Yelp reviews. I am not someone who goes online to criticize businesses without reason. When I do take the time to write a review, it is because the experience was significant enough that others deserve to know about it. This review is intended as a serious warning to potential customers so they can make an informed decision and avoid the same situation we experienced with ABC Shuttle Service. -- Updated 3/13/26 -- in response to Varinder's continued dishonesty.. We NEVER stated that the scooters were foldable. From the start, we clearly disclosed our ADA passenger needs and completed the reservation online, including written notes specifying the mobility scooters and accessibility requirements. ABC never asked whether the scooters were foldable, and if that information was important, it should have been confirmed when reviewing the reservation details that were submitted. The luggage count and all other information were included in the online reservation at the time of booking. This indicates the reservation details were simply not reviewed before assigning the vehicle. The issue here is not miscommunication on our part--it is ABC's failure to review the reservation and properly plan for clearly disclosed ADA needs. We also reject the implication that the reviewer is not connected to the reservation. The last name on the reservation matches mine, and your own response acknowledges that multiple people--myself, my sister, and my mother--contacted your company about this booking to ensure the correct accommodations were arranged. We made multiple efforts to confirm the details in advance. In short, we over-communicated to prevent exactly this situation, while ABC failed to review the information provided and assign an appropriate vehicle. Questioning the legitimacy of the review instead of acknowledging that failure only reinforces the concern that ABC is deflecting responsibility rather than addressing what actually occurred.

This is my go to station!…read more Its the last stop in San Jose before going down to Gilroy so when I take it to the city I'm literally the first and last stop. Yes it can be a long ride but that's why you take the bullet (which makes less stops.) Advantages: - If you live in South SJ you can get to this Cal Train station without the fwy. I take Almaden Expressway all the way down there. - FREE PARKING! Which is WAY better than $4 a day at DT SJ Diridon Station. This is great since sometimes I spend the night in the city and have left my car and its been fine. - Plenty of parking. Even when you get to the station somewhat late you can park your car in the dirt area like others do. Be careful of the deep holes tho! Don't mess up your car. - Right next to VTA for those people that take the Light Rail Disadvantages: - No restrooms - It gets really deserted at times and I've seen shattered glass before (thinking someone's car got broken into) - Not all trains go to Tamien so sometimes I do have to suck it up and drive to the DT station

I was reluctant at first to park here due to several mentions of cars being broken into, but they…read moredo offer valid advice - don't leave any valuables in the car! There's never any parking on the other side of the train station (on Lick Ave, with the children's center), however, there is ample parking on the other side near the Hwy 87 entrance. Relatively easy trek to and from South Jose and like everyone mentioned, it's free! Saves me so much on gas when driving to Palo Alto. Make sure to always have a CalTrain Station Time Table to know exactly what train is arriving, departing and where it's potentially headed.

Can't believe it's been over 10 years since a review has been written…read more First time visit to San Jose on an October weekend, used the VTA Light Rail on Sunday to be specific. I'm torn between giving this station a four or perfect five star review. The reason why I gave this a perfect rating was because the schedule was accurate (round trip) and the inside of the Light Rail was clean and odorless. The announcements for each stop was clear and precise. Pay station was in working condition....accepts cash and credit cards. It's $1.25 for a one way trip. You have the option to buy day passes as well. This is a great transportation system to get you around the city. Even better since it makes a stop for Levi's Stadium (Great America stop). Only reason why I would knock off one star was because the St. James station is located in a park where numerous homeless people hang/resides (and a few who's mind isn't "all there"). So be careful of your surroundings, don't get distracted constantly looking down at your phone, be alert at all times. Also pay attention to where you're walking. We could not differentiate whether if it's animal feces or....you know....

I'm a big fan of VTA light rail and this station is convenient when I need to visit the US post…read moreoffice. The northbound and southbound platforms bound St. James park. For being adjacent to the park occupied by homeless, VTA does a great job keeping things clean and safe. It's also a perfect stop for Trials Pub, so a night out can be enjoyed by all, and VTA will assure a safe trip home. This location, like others, is equipped with an emergency call system, to put anyone at ease in case of emergency or threats.