All in all, a good experience. Device worked fine out of the box. There were some issues about…read moregetting it shipped, but that was a problem with FedEx, not ASN. Mr. Nasir got FedEx to finally pick up the package. I had to return the device, as it wasn't what I needed. USPS said they had delivered, and ASN said the package was not received. I think ASN may have misplaced the return package, but not sure of that. In any case, ASN credited the refund in total, with no re-stock fee. If a return must be made to ASN, include obtaining a signature when delivered.

ordered a gift laptop, delivery was promised June 5-8, nothing delivered, I called, sent/left…read moremessage, a man called said he would ship Thursday and delivery would be Sat June 13th. to day is Tuesday, I've celled EVERY DAY since the 13th and I can only leave messages because no one answer the phone! DO NOT BUSINESS WITH THIS COMPANY!! hope you read this before you order.

Sorry, but all I can do is repeat what others with 5 star reviews have said because it describes my…read moreexperience perfectly: I had a great experience with Quality Plus!! From start to finish, everything was handled smoothly and with great attention to detail. What stood out most was their customer service. Justin was so friendly, responsive, and made sure all my questions were answered. It's not always easy to find a place that combines quality work with a genuinely positive experience, but they definitely delivered.

They sold me a used chinese laptop charger for $85 as an original macbook one, & when I realized it…read morewasnt an original I called to get a refund. The owner didnt offer a refund, only that he would replace it for a new one. If this was done on accident they NEVER apologized & gave me NO explanation as to why this happened. The owner knew that they were testing my laptop with an out of a box, used charger & made the choice to sell me that one. Honestly shame on the owner for trying to make me feel guilty for wanting the original new charger I just paid $85 for.

Joseph was really nice and was a very down to earth guy. He did a battery replacement on my iPod…read moreclassic while I was sitting. I called like 5 other places and they all gave me crazy time frames, he was the only one that told me he could do it within 15-20 min. I would def recommend him to a friend

highly recommen this shop. Joseph was super knowledgeable and helpful. Super kind and honest. I…read more appreciated him for taking the time to assist me. Brought my girlfriend's camera in to check about the flash not going down. He let me know this was a manual flash camera. He was so awesome and just let me know camera is good no issues. thank you Joseph will return for any future issues

Yennifer Guzman provided excellent service, very kind and patient. She helped me choose the ideal…read morefurniture for my budget and explained everything clearly. Highly recommended based on my experience. Thank you Yennifer

Horrible customer service. I bought a $800 washer asked & still confirmed beforehand if someone…read morewould be able to help me load the washer into my truck because I would be picking it up with my mom, they assured me they'd help me. I drove 45 mins to this place & to only one guy taking it out saying he's not going to load it that my mom and I had to, so you're telling me you can take $800 from me but can't load load it! He expected me and my 65 yr old mother to load it. Ridiculous, especially after I confirmed before making my purchase. I already had to go one other time because they gave me a water filter with missing parts. Waste of my time and my gas. Be better. & to make it even worse, I was asked to write an email to them just to waste even more of my time because no one even replied.

Love the ambiance and also love the service very friendly and humble also 100 % recommendread more

A good place. Just the controller i bought last didn't stay charged or work…read more But overall Great experience

Excellent service on our 70 inch TV, he came to the house right away and fixed our TV same day, we…read moreappreciate his service very much! Thank you!

Quick response , available and good value . Would recommend…read moreto anyone looking for this type of service

As usual we procrastinated way too long and came to Office Depot with a small, yet urgent print…read morejob. We need same day or next morning. We meet Kinney in the print department and he was nothing less than amazing. He helped us choose the proper paper, and created a proof before the job was done. He was so slammed with work that he was unable to do it same day. But promised, to have it ready by 9:00am the next day. When we showed up at 9:02, he was there with a smiling face. All this on his birthday of all days. He has earned the title of "The Amazing Kenny!" So come on by Office Depot and say hey to Kenny. Bring your print jobs too. He can do wonders. Michael C. - Georgetown,Tx.

5 Stars for the immaculate store & stock. Get your Christmas gifts here. This store is conveniently…read morelocated by the S. Grove 60 Freeway. My unpleasant experience was going in for a few copies (10) . I get in line & I'm told wrong line for copies. They now gave a Self Serve copy machines but only 2 and people hoarding like it's their home office. Anyway it's time consuming from getting in line to use, entering your personal information to plastic credit options, so if you're in a hurry you'll be Late getting your copies. Black ink was washy not dark enough to to Fax, I guess I got the left overs. If you choose color ink expect to pay more. At almost $.48 for each copie I was not impressed. Overall I didn't like that the cashier was available but I had to "Work" Crazy new employee less business.

Doug is genuinely kind and thoughtful, and he doesn't charge an arm and a leg for repairs. He keeps…read morehis customers' budgets in mind when sourcing parts and is very transparent about costs. He repaired my Asus UX430U after the battery stopped holding a charge and took the time to clearly explain what was wrong and exactly what I was paying for. I never felt rushed or talked down to. When I asked for recommendations on buying a new laptop, he shared thoughtful, practical advice on which models to consider and the best times to buy, like Black Friday or Cyber Monday. He's a solid human, does honest work, and I genuinely enjoy supporting his small business.

Doug, came by my house yesterday to fix a frustrating issue on my desktop that I have been dealing…read morewith for weeks. He went above and beyond to solve the issue. I was very impressed with his knowledge and professionalism. In addition to his expertise he was extremely great to deal with. His price was very reasonable. I recomend him to deal with any computer issue you may have. I would give him more than 5 stars if I coung. Great job Doug. I appreciate YOU!