I was referred to Eric by one of my best buddies and sure happy that I used Home Media Solutions…read morefor a quick flat screen wiring job. Gavin + Parker showed up wearing Civid safe face coverings, and entered my home and performed the install quick and easily, vacuumed up the small dry wall crumbs and voila it was done! The guys were on time, cheery and professional. I would highly recommend them for my next A/V job!! Thanks guys!!

Eric was great - responsive and professional. Extremely pleased with the outcome. Could not be…read moremore pleased.

I reached out to this company because I was attempting to support a local fellow African American…read moreBusiness that was local. I have been in contact with Mark @ 714-612-4029 since December 30th 2021. I let him know i was waiting on parts to come in and that I would have everything set for the installation. Though he did work with me on the price point they just never came through with any other the promises that were made such as keeping the actual appointment or providing some solid communication. I told him that I would need a installation of a mount braket and a 5 speaker unit and even at the last minute I added in a sound bar that he stated would cost a extra $60 and I was totally fine with that because it was a last minute addition. We first had issues with coordinating a time for an appointment which was understandable because I myself is always on the go and busy but for the service I was willing to accommodate as best as possible because i kept telling my kids and wife that i would get it done. When we first set up the appointment my primary concern was that the tech would need time to get the first job done in Los Alamitos and then drive to Garden Grove and complete the job within a timely manner. I advised that I and my sons had a barber appointment in Long Beach at 2pm and to be honest I didn't want to rush the technician and put him/her under that kind of pressure but I was contacted and told that 10am someone would be here. Well 10:09am hit and I was a little puzzled on the lack of communication. A simple "hey we are running late" or something would of went a long way and the fact that I had to initiate the discussion was a bit dissapointing. About a hour later he told me he may need to reschedule because the tech was still troubleshooting. I myself have been a technician in another field and I knew that the potential for a delay in service was definitely a possibility. Mark came off as a nice guy and I was confident that he could get the job done seeing that he stated he has worked on mansions, casinos and a plethora of other projects. I was amazed by the text message resume of services he has provided to other places I was confident mine would be a walk in the park. He then told me a family member had some health issues and I let him know that if he would of just simply said something earlier I would of rescheduled with him so he could deal with his family because family is first. I'm not demanding at all but my entire problem is the communication of it all. I waited around for the tech that never showed up, a hour for each text response and again..COMMUNICATION goes a long way. I was told a technician would call. Never got a call. I texted him to see why. No response. I am a business owner as well. I schedule appointments all the time with people daily to be exact. I make sure my communication is up to par. If I'm late I call or text before they call or text me. If I can't make it I do the same it all just boils down to respect of people's time. I may not have been a high bidding job. I may not have been that mansion or that casino but once you gave me a set time I became your customer and at minimum I deserved better customer service than what was received. I would love to be on the 5 star end of this review but due to the lack of communication I would give a negative five due to the level of respect shown to the time and efforts put in to this. I have attached the screenshots of the conversation so you could see that I was more than willing to accommodate the situation if the communication would of been up to par. So here it is..11 hours later..I really hope his family is alright but again..some respect and communication would of dissolved the situation in its entirety. I hate posting reviews like this but sometimes people just need to understand that time is money and if the quote was too low in price he should of just held firm on the pricing and told me it was non negotiable. Hope this helps the customer service going forward. Best wishes.

Alex did an amazing job hanging out 55" flat screen above the fireplace. He was so friendly and…read morework efficiently throughout the process. I have used other companies to hang tv's in the past, but none compare to Alex and Mark. Highly recommend Hercules Systems & Services!

I'm so glad I found Wil Vitela from Home Tech Expert to mount our 77" Sony OLED 4K TV and install…read moreour Sonos sound bar and subwoofer, and he did an amazing job. What's great is that Wil gave us a price for everything so we wouldn't have to buy the equipment elsewhere. Everything came out super clean, organized, and professionally done. You can tell Wil knows his stuff! All wires were hidden in wall and everything was perfectly lined up and leveled. The whole setup looks great and the Sonos bar gave the whole sound gave it a much fuller experience. Wil is really easy to work with, friendly, positive, and professional the entire time. I'd definitely recommend him to anyone looking for a quality TV and audio installation. Couldn't be happier with how everything turned out.

Home Tech Expert did not complete the project I hired them for an owes money…read more Wil Vitela of Home Tech Expert has also cheated me and my family. I hired him thinking I'll help a small business owner instead of BestBuy. I trusted him due to his connection with a real estate networking group out of Brea. He has put me and my family at risk by not finishing the installation of the internet networking equipment that I had purchased. Over $700 that he owes me and the hassle of chasing him down. HPlease don't put yourself into that situation. Here are some pics of messages between us with proof. Also please read some reviews where he has don't this to other people, I didn't bother doing that. How can he sleep at night.

I had an excellent experience with this home networking service! From start to finish, the…read moretechnician was professional, knowledgeable, and patient in explaining everything. They quickly identified the issues with my Wi‑Fi coverage and network performance, then designed a solution that gave me strong, reliable internet throughout the entire house. The installation was clean and organized, and they made sure all of my devices were connected and working properly before leaving. My internet speeds are noticeably faster, and I no longer have dead zones or dropped connections. What really stood out was their attention to detail and commitment to customer satisfaction. If you're looking for someone who truly understands home networking, Wi‑Fi optimization, mesh systems, and smart home connectivity, I highly recommend them. Five stars all the way!

I had an excellent experience with the home network installation service. The technician was…read moreprofessional, punctual, and extremely knowledgeable. They installed and configured my Wi-Fi system perfectly, making sure every room in the house had strong and reliable coverage. They also took the time to explain everything clearly, tested the connection thoroughly, and made sure all of my devices were connected and running smoothly before leaving. The cable management and overall setup looked very clean and organized. Highly recommend this service to anyone looking for a fast, reliable, and high-quality home network installation!

Experts in audio/video instillation and problem management. Able to construct custom cabinets to…read morehouse audio/video. Dave has been at it for many years and responds to inquires quickly.

I called for a quote and Dave was more than helpful. He was very informative. They have been in…read morebusiness for over 34yrs. Thank you Dave for answering all my questions.

Frank and Steve are professionals and you will get the highest quality service from Audia Media…read moreGroup. I started my wall mounting project as a DIY project. I got the mount up alright but I also wanted to tun power and cabling behind my walls. I ran into two unexpected issues which were spray foam insulation and a horizontal fireblock which prevented me from fishing my wires through. That's when I decided to call Audia Media Group for some professional assistance. Frank and Steve quickly identified the issues and scheduled a time to come work on my wall. They were patient and professional, and walked me through each part of the process. It is nerve wracking having a hole opened up in your home's wall, but I'm so glad Steve and Frank were the ones taking care of it and not me. The pictures of the end result should speak for themselves, and I would highly recommend Audia Media Group to anyone looking for experienced professional TV mounting and audio installation services.

Dear Yelp, please make it possible to leave a 6+ star review. - Thanks! Just moved into a new place…read moreand one of the most important things (to me anyway) is having my home office setup. With the living room home theater space, a strong second. My home office was an overnight task that I thoroughly enjoyed myself. Now comes the big thing, getting my television mounted in the living space. Now I've mounted many a tv in my time, but this 82" monster from Samsung is a whole new animal. After putting my feelers out on Yelp, I came across Audia Media Group. Frank was very responsive, knowledgeable, and most important FAIR. Appointment is scheduled and fast forward to the actual day, I'm greeted by his son Mack. Wow, this young man knows his stuff. I'm no slouch when it comes to home theater, networking etc, but he is lightyears ahead of the game. (We even chatted a bit about Anime) Mack took care of the prep work, including following CDC mask protocols and even removed his shoes before entered the carpeted areas of my home. A+++ Soon after, Frank shows up with the best demeanor, professional and approachable. Top notch in my book. Soon, the father and son team go to work. Measure, test, measure again and before I knew it... I was greeted by, yet another gentleman Steve. He appears in the living space and adds to the joy of this home theater install. He was on top of things and a 3rd set of eyes. After a couple of hours, my TV is mounted and ready to be enjoyed. The space was even cleaner after they left. Wow, what a wonderful experience overall. These guys REALLY enjoy what they do. This will NOT be the last time I work with Audia Media Group.

I've had them out to do several jobs over the past 4 to 5 years. The most extensive was recently…read moreadding two Frame TVs and a three zone, Sonos sound system throughout the house. I love my eight speaker outside system (Sonance). I love it all. They picked quality components and installed them expertly. OC AV Installs are extremely capable and responsive. Great work done at a fair price.

Eric has all 5 star reviews for a reason. Look no further. You will not be disappointed. Everything…read moreyou read in the reviews is accurate. *****

T initially installed my TV and system back in 2015. There was a couple of other times I used him,…read moreas well as recommended him to friends, if whom he did done installs. The last time, I had three TV's mounted on the wall, and he did not, personally come, but two of his "installers" came. The work was not up to par if T's work, but the job got done. I desperately needed T's help, recently, to re-hook up my living room TV and components, as I went through some renovations and the workers did not know how to hook everything back. I called and texted T SEVERAL times, not to ever get a return call or response. I told him what I needed done, which, for T, should've been a quick, easy job. After all, it was good original work and set up. Phone calls, texts, and emails were to no avail and went completely unanswered! I am so disappointed in him! This is highly unprofessional of him. He should have responded in some form or fashion. I had spoken highly of him, in the past, and wrote him an outstanding review, but now I have to speak/review my current experience with T and it is VERY UNFAVORABLE! Sorry, T, but you really disappointed me and let me down! I certainly can't say much about your work ethics, customer service, and return calls!

Tee provides attention to detail that is unparalleled in any audiovisual install I have ever…read moreexperienced! He provides clear and easy instructions for each TV and related audio systems (e.g. Apple TV, sonos, etc.) And he is actually available as additional questions pop up. We could not be more pleased as Tee is by our side anytime we need a little help:)!