Never in my life have i experienced the level of incompetence or disregarded for basic human decency as with Vueling. After 6 hours of delays for a 45 min flight i am now sitting 3am in the BCN airport. The completely rude and unhelpful agents told us we would be provided with hotel rooms but WERE NOT. we are sitting here at 3am with no accommodation all due to vueling poor management, planning, and customer service. I will be spreading this message as far and as wide as possible. I wish i could give negative number stars. I genuinely don't think anything in my life has made me spiral into depression as this stupid airline. read more

Have been traveling with Vueling for years but all my flights in 2022 have been canceled or changed for the next 6 months. I have been trying to contact them to make some changes that are not possible online and it is impossible to speak to any agents. They have forced me to get a refund for all flights and purchase new ones at a higher cost with another company. Last week my flights were canceled and we received no notifications from staff when at the airport until I made a formal complaint. We received a cancellation email 3 hours after the supposed departure time! Joke! read more

Vueling must be one of the only airlines left that does not enable you to check in online if you are a non-EU passport holder. I understand documents need to be checked, but on more than one occasion since I could not check in ahead of time I was nearly bumped (LGW to BCN), and once I actually was bumped (BCN to MUC) because the flight was oversold. If you're flying full flights at a peak time like MWC or Oktoberfest, get to the airport early. I also really dislike having to board via bus transfer instead of jet bridge but this doesn't happen every time. read more

Vueling - Spacious first row seats - Airlines Near Me - Barcelona, B

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Consummately late with often no reasons given until 30 minutes after you've already been delayed and no consideration given to the passengers. Once was delayed just about 3 hours at the Rome airport and they didn't give a reason (spoiler alert: it wasn't the weather) and they didn't provide any compensation to the travelers. Last week, same thing. Was on a flight to Barcelona and the flight was delayed an hour for no obvious reason. No wonder they have a pre-recorded apology message they play at the end of each flight. I would suggest picking another airline, but in Europe you're often stuck with limited options so I don't really know what to say. read more

My Vueling Flight from Brussels to Barcelona was quite uneventful. The only excitement might be when the check in agent saying my friend's carry on was too heavy to be treated as a carry on with all the beer glasses we got. Our tickets included 1 free check in luggage anyway. We arrived Barcelona on time with all our luggage in one piece. The ticket was under $100. I will definitely fly Vueling again in the future! read more

The Vueling website automatically booked me on a return flight I did not need, and charged me for it. I was traveling without an international phone plan, and couldn't call the customer service number -- and the website offers no option to seek help online. The return flight -- which, again, I didn't ask for and didn't need, but have still been charged for -- departs tomorrow. Today, upon returning to the US, I called the helpline. The person who answered the phone was INCREDIBLY rude. She insisted there is an online customer service option (there isn't, at least not on the mobile website), and that I should have contacted them within two hours of making the booking (which was the first I had heard of any two-hour window). She then refused multiple times to allow me to speak to a superior, and hung up on me. This is by far the most disgraceful display of customer service I've encountered from any airline, anywhere in the world, ever. As far as I'm concerned, Vueling Airlines robbed me. And by the way, when we got to the airport their baggage check-in system was down, and half the passengers almost missed the plane. Absolutely terrible. DO. NOT FLY. WITH. VUELING. read more

One Yelp reviewer mentioned "If you have the overwhelming longing to experience life as a sardine then Vueling Airlines is for you!" which I only took to be rather clever and witty. Big mistake. Silly me, because when I took flight on Vueling I quickly discovered his statement to in fact be a dire warning. Best I can say my flight experience is, being relatively small person, 5'10" and 168lbs, I was luckier than most. The plane was an Airbus 319-100, a plane which I have been on before, but found this one much different. It had far more seats than the others and the seats had a pitch forward angel to them which I think might have been a design intended to contort you in such a manner as to allow an inch or two of additional leg room. The small seat size however did give some comic relief to my situation when watching some others attempting their best to squirm into seats far too small for their body size. Fortunately I was on a rather short flight from Florence to Barcelona, hence able to suffer through and endure it. My check-in and baggage handling went smoothly enough and I found the flight crew to be polite, pleasant and understanding of the situation but which, of course, they could do nothing about. Basically Vueling is a low priced discount carrier, but in order to be that, they've really cut the comfort of their seating to the extreme. read more

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Thank goodness for regional airlines. After discovering that the trains really didn't provide any monetary savings and were really much more inconvenient, flying was definitely the way to go. Vueling out of Madrid offered many options with many different flights/times to travel within the country at our leisure. We were city hopping a good deal of Northern Spain and besides the driving we would have to do in the Basque country (I don't know how to fly a helicopter yet), it was a total saver to have a fairly inexpensive airline at our disposal. read more

I thought this airline was pretty good price wise but it's definitely easy to see why this is considered one of the "cheaper" airlines in Europe. Although the prices are good, they are very very stringent on what you can bring on-board with you which is exactly one personal item and one SMALL PURSE. This means if you have a large purse, this counts as your one personal item and you cannot bring anything else. This also means if you happen to have a large purse and a carry on, you must check one of them and if this means you incur extra cost then that's what it will take to get your stuff across Europe. This is pretty inconvenient for those who are traveling from elsewhere because we are used to (at least in the US) having a checked bag, a carry on and a purse (personal item) and to have these kinds of rules incur extra costs during travel. Be aware of this when you book! read more

If you have the overwhelming longing to experience life as a sardine then Vueling Airlines is for you! I saw a 130 pound guy who was 5 foot 6 have to contort his body and literally fall into a seat because they are so compact. I mean they really squeeze you in there. We were shoulder to shoulder and even folks with short legs had theirs pressed against the seat in front of them. It's a no frills, cheap airline. The plane stayed in the air and the pilot landed it smoothly and for that it received a strong 2 stars. Side note: If you are not from Europe then you are probably not aware of the hygiene of most europeans. An added benefit of flying Vueling, at no extra charge mind you, is that you really get to experience most folks natural musk as bathing regularly and using deodorant is not a priority for many folks in this part of the world. So if bodily smells get your goat then I would strongly consider upgrading or taking the train because with Vueling, rubbing elbows isn't an option, it's a requirement. read more

Error made in my name (changed to random words somehow?). I email them the same day I booked it and they email me back 5 days later, saying that changes can be made in the first 24 hours only, unless I pay $60. Go ahead and check the date on their response email. After spending an hour on the phone with them after this, they literally hung up on me. Wouldn't change my name unless I paid. I will never, ever fly this airline again, and I suggest you avoid them at all costs. If you check my review on Trip Advisor you can see the screenshots of my emails to and from them. read more

The worst customer service!! AVOID at all costs!! I am trying to get my refund for 3 months already and they keep telling me lies, that they have some IT errors, that I need to call back later, refund didn't come through. Today they told me that they issued me a flight credit instead and they cannot reverse it and get me my money back. Why would I need a flight credit with such a horrible company??! i am definitely not booking any flights with them again. read more

This was a smooth short flight from France to Italy. We really liked it. We were a group of four two adults two kids. It was nice. We would fly them again. read more

Vueling - We had plenty of leg room. Second row - Airlines Near Me - Barcelona, B

I would have given them a 0 if possible! They lost our bags from Paris to Rome 2 days ago and we still haven't seen them. What a way to treat people on their honeymoon! They say our bags are in Paris but their system can't send them for a few days yet! WTF?!? Update!!! 10 days later the idiots at vueling still don't know where our bags are. DO NOT USE THIS WORTHLESS STUPID COMPANY!!! read more

If I could leave a 0 star review I would. We were due to fly with Vueling in August but had to cancel as they changed the flight time by more than 5 hours making the trip unviable. It is now middle of September and despite hours of calls and speaking to multiple agents we still have not received a refund in fact it is doubtful if it has even been actioned. It feels like they are making it as hard as possible to get in contact with them to get the refund and maybe hoping we will eventually give up, not likely when they owe us nearly £1500!!!!! I would avoid this company like the plague if you have any expectations of customer service, bizarrely I cannot comment on their planes as we never got to go on one.... read more

I purchased tickets for myself and my mom to fly to Barcelona to seek refuge there (we are from Ukraine). We had a person in Barcelona who was willing to host us for a few weeks while there's war in my home country. Unfortunately, that person had to cancel on us which is okay, but when we asked Vueling to refund our tickets they refused and didn't take into account our situation. We are low on money and they simply don't care, evidently, they need our 200 euro more than we do. read more

I feel for those who had poor travel experiences, but Rome to Barcelona with a close-in booking on Vueling was one of the best airport experiences I've ever had. The boarding process was swift and smooth and they gate-checked our carry-ons for us with no hassle at all. The entire staff is VERY friendly, the plane was extremely clean and comfortable (even though the seat does not recline), and the onboard announcements were made in multiple languages. I would definitely book with Vueling again in a heartbeat. read more

Worst airline I have ever encountered ! Whatever you do DO NOT FLY with this airline. Horrible customer service . Disorganized and irresponsible. I flew from Nice to Barcelona and my luggage never got on the flight . Essentially the luggage is now missing and I cannot get in contact with a human being . This airline needs to be out of business . They do not meet the basic customer standards for an airline carrier . read more

As a person absolutely terrified of flying, I was already stressed before my flight after reading the reviews. Flying back to Amsterdam from Florence, I had another panic attack on board and decided to stand by the galley as there it felt less bumpy. A flight attendant noticed how scared and nervous I was and offered me tea, water and said she would stay with me there. For the remaining hour of the flight, she sat with me in the galley and spoke about several things to calm me down and to ensure me that nothing bad will happen during a flight and that the clouds and wind are normal. When it was 15min before landing she walked me to my seat and again told me that everything was okay. I did not expect that a no frills airline would have such great customer service and have to say that I am thankfull to have met this flight attendant. read more

We flew Vueling round-trip from Barcelona to Palma. Such a disorganized boarding process. Plus, the attendant was rude to my husband. Our baggage also took forever to come out! Inefficient airline. read more

They are a terrible airline, the customer service is unhelpful aka less than USELESS. The initial flight arrived 3 hours late, I was told that the connecting flight was also late so no problem making the connection. The connecting flight was only 30 min late and had left before we had arrived in Barcelona. We were instructed to wait in line (75 min wait) then told sorry we had to exit the departure area to the ticket area customer service - wait in line (55 min wait); then told sorry we had to go to a special 'missed connection' line; wait in line (210 min wait) then told sorry no flight out till Tuesday -- it was Saturday and no they would not put me on another airline, oh and there was a possibility that the flight on Tuesday would be cancelled. Bought a $650 ticket on Lufthansa - insult to injury they would not refund the cost of my ticket. read more

This airline didn't allow mobile check in for us. We got in a long line to check in at 9:30am, and no one showed up until after 10:30am. Many people had a flight at 11:50am. My husband's carry on was 42 pounds, and he was required to check it. We went through the boarding line and waited over an hour after we were supposed to take off (with no announcements) before we were allowed on a bus, then the plane. About 30 minutes after we were all boarded, a Vueling employee came on the plane and kicked off the family behind us because the plane was too heavy. When we finally landed and went to baggage claim, we were all told that NO ONE'S checked bags were loaded onto the plane because of the weight issue, but no one had bothered to tell us ahead of time. It has been almost a week, and no one from the company has told us where our bag is and when or if we will ever get it back; actually no one has responded at all. Absolute madness. This is a partner of American Airlines, and this experience is enough to make me stop using American as well. I wish I could give negative stars. All airlines have horrible customer service, but this is a new low. read more

Do yourself a favor and do NOT fly on an Airbus A320. There is simply not enough space in a seat for a normal sized man to exist. I mean to say, the flying conditions are inhumane. Folding people into tiny shapes and making them hold those shapes is usually considered a form of torture not a means of transportation service read more

Vueling - No leg room AT ALL - Airlines Near Me - Barcelona, B

This is another cheap airlines so know what you are putting yourself before you book. There is a charge for luggage good thing carry-on is free. You will not be served anything so be willing to buy on the flight or buy from the airport better yet get you and your full stomach to the airport. They have different prices if you are booking directly with them if you have a check in luggage or prefer a selected seat for leg room or comfort book the one that provided thoes things. If you are backpacking through Europe or you are on a budget then book the one that is cheaper. They have frequent flight so that is a plus. read more

Vueling - Airlines Near Me - Barcelona, B

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A NIGHTMARE! my mom grandma and i booked a flight from Barcelona to Mallorca (45min) and we were supposed to depart yesterday morning and it got cancelled. Then it was delayed 3 times and we were at the airport from 6pm-3am! Our time there was awful; terrible customer service, whimpy staff and the worst communication. Us three along with a few others boarding with us yelled at the veuling people for any help. We even explained how my sisters all by herself there and we have a 78 yr old grandma with a bad hip and swollen ankle. They shooed us away and could give less of a shit! NEVER FLY VEULING EVER!!! read more

Absolutely appalling avoid at all costs. Bumped from the flight at the gate as they massively oversell every flight apparently and you actually have zero guarantee that you will board the flight. Customer service is a joke, impossible to get a refund or compensation. Escalating to CAA for resolution. Worst airline experience ever. Complete bunch of cost cutting amatuers. read more

The absolute WORST airline I have ever traveled on!!! Flight delayed 3 hours. Poor customer service and an extreme lack of organization. The staff does not care about the passengers!!! read more

This airline is terrible. Lost my baggage I had to continue my vacation without anything I packed. I have been home for 2 weeks now and just received a text they have found my baggage. I am unable to contact anyone at Vueling that can assist in updating my delivery address. Their website is deliberately impossible to update my claim for missing baggage, file a reimbursement claim or speak to any one regarding delayed baggage. This is nightmare. DO NOT FLY with them. read more

Again, like so many others who reviewed this BS airline, I'd give it a minus 10 gazillion. I bought this ticket because my son wanted to extend his stay. It was the cheapest I could find. They didn't tell me they don't: provide food, attendants with manners, nor blankets. What they did do was turn the A/C on so high that the passengers were forced to BUY blankets!! What is that?? They force you to buy blankets because they turn the air up so high! My son could see the air coming out of the units. Ridiculous. Never again. When he wanted some water, he walked to the back and asked for some, the attendant points to the water. No smile, no words, just a point. Absolutely crazy. I realize the attendants aren't paid that well, but don't take it out on the poor, freezing passengers. read more

Worst plane I have ever travelled with. Everything I want to say has been already wriiten before by other people. Giving this 1 star because zero is not an option here.... read more

My partner and I arrived at the Barcelona airport about an hour before our domestic flight. We asked two Vueling employees where to check in for our flight, and they pointed us to the self-checkin machines. We tried to check in, and the machine did not work. So we asked another employee, and she pointed us towards the ONE open checkin window manned by a Vueling employee. There was a line of about 30 people, all waiting at this one window. (Meanwhile, there were at least 5 other unmanned windows.) While waiting in the line for over 20 minutes, we tried to use the machines AGAIN, and they didn't work AGAIN. When we finally got to the front of the line at 1:29, the employee told us that we could not get on the flight because checkin had closed at 1:25. She told us we should have gone to last minute check-in around the corner. NO ONE TOLD US THIS OPTION EXISTED. Three different employees failed to give us the correct information, and checkin closed while we were waiting in line to check in. When we went to the customer service window, the Vueling employee refused to put us on a later flight for free, and instead tried to charge us over 200 euros. He was incredibly rude and insulted us multiple times, saying that we were lying about what time we arrived at the airport. We were not allowed on the flight because a series of incompetent employees did not give us the right information, and because there were multiple checkin machines that simply did not work. To top it all off? I tried to file a claim on their website, but it DOES NOT WORK, in multiple browsers. I called their number, and the woman told me to use the website to file a claim. When I told her the website doesn't work and that's why I was calling, she hung up on me. Vueling is a terrible excuse for an airline with the worst "customer service" I have ever encountered. read more

Having traveled around the world using different airlines, Vueling is by far the worse airline and I urge you not to get attracted to their attractive rates for the following reasons: Customer Service is non-existent and if you find a rep, they want to get rid of you by strongly suggesting for you to go online Vueling's website does not offer an online chat nor provides travelers with an email for customer support Our flight from Ibiza to Barcelona was cancelled in July 2019 and we learned about this cancellation after several hours of waiting at the gate. The airline reps at the gate said different stories to travelers about the delay. Due to flight cancellation after several hours of wait at the gate at around 4am early morning, we were offered to go a hotel. Out of pocket expenses for taxi and food were not reimbursed We were advised to submit all of our expenses online for reimbursement and request compensation for cancellation. Our claim was denied because the airline claimed that the cancellation occurred due to unforeseen reasons Food is for sale on the trip so it adds up when you do your math read more

I had a flight booked with Vueling from Valenica Spain to Amsterdam on 5 Aug 2020. I live in Australian and they have put a ban on overseas travel during the pandemic. Vueling has done nothing to change their policies during this time to assist their customers. They suggested I change my flight, I do not live in Europe, I can't just "change" my flight, I live on the other side of the world. Europe was part of our 5 month world trip starting 1st Aug. We have 21 flights to cancel. All other airlines are issuing refunds during this time. Disgraceful company, do no book with them, they do not care about their customers. Spend the extra $$ and go with someone else read more

This airline was the worst I have ever flown with. My husband and I were on the last leg of our honeymoon - flying from Rome to Nice. My husband is a quadriplegic in a power wheelchair and with that, according to human rights laws and airline policies worldwide in most civilized countries, can travel with his equipment for free as it is what he needs to get around and live as a regular person. We had 5 bags - 2 personal and 3 medical equipment. They tried to charge us for ALL our bags and were terrible and rude to us without even listening to what we had to say. The kept us standing there for almost an hour talking to their "boss" and yelling at us telling us. It's hard enough travelling with a quadriplegic we did NOT need the attitude and horrible service. After many tears I went myself to sit down and looked online and had to show them their own website where it says handicap travellers can travel with 2 pieces of medical equipment free of charge. They then became silent and told me i only had to pay for one medical equipment bag instead of all of them (this was after they said their BOSS told them to charge us for all bags). I ended up paying $90 EUROS, but no other airline we have ever been on (and we travel a lot) made us pay for ANY of his medical equipment. We had to beg to be in a seat close to the doors as my husband has to be carried in on an "aisle" chair as his wheelchair is too big. They know this, but still assigned our seats at 28 rows to the back of the plane. Once they told us we could sit closer to the doors by the flight attendants, and after they filled the plane, we realized that most of the plane was empty for the flying and all the "business class" front row seats with extra leg room were empty. You would have thought that they would have offered us these seats as it is SO hard for my husband to fit in a regular one but NO they didn't. It was so bad. It's not just about the fact that we had to pay. It's how they treated BOTH of us. Is this customer service? Especially when you have to work so hard to travel around and enjoy yourself with a disability. Terrible terrible terrible. I will never fly with them again and will tell Everyone I know about this. read more

Booked a flight from Nice France to Barcelona on Vueling for a weekend holiday. The morning of our flight we got an email that Vueling was canceling our flight due to technical reasons. I attempted to rebook on the next available flight but it was already full. This resulted in a last minute cancellation fee with my hotel in Barcelona and I was told by Vueling that this flight qualified for compensation of $250. I filled out the online compensation form and received a request for my bank account info so they could transfer my compensation directly into it. I provided this info and no $$$. Both of my travel companions received their compensation into their bank accounts but not me. I called Vueling and they said I didn't get mine because I entered a USA bank account and there is a different email form needed for that. They emailed me the form and I submitted it, again no $$$. I submitted it again and received an email from Vueling stating that no compensation is due for my flight. Both of my travel companions that were booked on this same flight received compensation and I was told multiple times that it did qualify. I have the emails and paper trail to prove all of this. When I call Vueling they say they will transfer my concern to the correct department and will hear back but I never do. This airline is a total scam ran by criminals. If you are an American you have no protection. read more

Giving this a one because of the fact that they have flights every 2-3 hours usually from all around Spain. It's basically the spirit airlines of Spain. There's no food there's no tv there's space it's a tiny little aircraft that gets you from one place to another. You have only a carry on and anything else they will charge you for of you miss your flight your going to have to buy another one there's no putting you on the next one read more

Vueling - The cheap airline of Spain kind of like spirit in America - Airlines Near Me - Barcelona, B

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I had never heard of Vueling and was nervous about booking with them after reading all the negative reviews but decided to take the chance since their flights were priced much lower. Boy am I glad I did because we had absolutely zero issues. Yay! We flew from Paris to Rome, took off and landed on time, no issues with our bags. The captain even pointed out certain things during our flight, like the Alps. However, there is definitely less legroom than other airlines but we were able to sleep just fine. We paid for our checked bag ahead of time and it's great that you can print your boarding pass weeks before. They didn't serve any food which we were aware of so brought snacks. So if you don't have high expectations and due your homework in advance, everything will be just dandy. read more

I've never really been one to enjoy going commando, but thanks to Vueling, that's recently changed. That's because they lost my luggage -- with all my underwear -- on a direct flight from Rome to Prague. I get that lost luggage happens, and this isn't the first time it's happened to me. C'est la vie, right? In my opinion, what is really special about Vueling, and what has made the experience a complete treat -- other than the chafing, down there -- is how little Vueling seems to care about getting my bag back. I of course can't confirm they don't give a hoot, I can just say that's sure what it seems like from my perspective, day 3 of being underwear-less in Prague, getting nothing but scripted responses from everyone I talk to. If you choose to fly Vueling, I heartily recommend you go with hand luggage only and at the very least, pack and extra pair of panties. read more

If there was an option for zero stars thats what they would get. I've had the unfortunate luck to have different trips operated by Vueling 2 weekends in a row and guess what BOTH TIMES WERE CANCELLED!!!!!! First flight got cancelled 1 hour before the plane was taking off and the next available flight offered to get us home was 2 days later...we opted to find our own way home as some people have to work, in doing this it meant we were not entitled to compensation but worse still they are making it soooooooo difficult for me to obtain my refund for the cancelled flights, i am still waiting. They send me a link for my bank details that doesn't work, it then says call customer services who Guess WHat....dont put you through to an operator but hangs up on you. Absolutely disgusting. The second was only last weekend, we had an indirect flight from Macedonia to London, we arrive in Vienna and low and behold our second flight (operated by Vueling) is nowhere to be seen - we had an e-ticket that said 4.30 from Vienna to Gatwick and not one person in VIenna airport could locate this flight. We call Kiwi.com who we booked through and it turns out that Vueling had changed the flight without notifying us...it involved 2 more flights to get home, a 9pm flight to Barcelona, 7 hours in the airport then a 7am flight to London the next day. No email, no call, no nothing. We would never have found this flight, nor was it a suitable alternative. As such we spent 1300 euros on a different flight to get home....I'm guessing we'll get no compensation or apology or cancelled flight refund from that either. DONT EVER FLY WITH VUELING...its often hidden so check when you book that your flight is actually operated by the person your booking with. This is the WORST airline....in my 35 years I've never experienced a cancelled flight or massive ridiculous changes, then in the 2 flights i had booked with them BOTH are a disaster. Thats a 100% fail rate. read more

Don't use @vueling airlines! Horrible!! Seriously the WORST airline! I booked a flight to the wrong airport. Was trying to get to CDG in Paris to make a connecting flight. I contacted them multiple times before the charges posted-they refused to cancel! read more