I can't believe it's been so long since my last five star review of this fantastic business. White…read moreRoad auto service handles everything automotive for myself and many of my friends. I have my oil changed there, both major and minor repairs, and I just had brakes (front and rear) replaced there yesterday. Tai has been servicing my cars for about 15 years now. He is absolutely the fairest, most honest mechanic I have ever dealt with in my life. I think it's also a good sign that several of his staff have also been there for this full-time. One has to assume he's just as fair and honest with them as he is with his clients. If you live anywhere within the greater San Jose area, and need good, quality, honest car repairs you need to look no further than White Road auto service.

This is how you get ripped off... I got a card in the mail…read morefrom AAA for a free 40-point vehicle maintenance inspection. I didn't even know AAA has auto repair centers? However, I trust AAA and have been a member for quite sometime so I took my car in to be inspected at their Tully Road location. To make a long story short and after testing my car with lots of fancy diagnostic tools they told me I needed $3,924.07 in repairs including front and back brakes. Huh?! I asked what is "needed" rather than "recommended"? He quoted me around $2500. I politely told him I would go to my regular mechanic to take a look. I've been going to Tai/Tran at White Road Auto Service for decades and he has always been the most trustworthy person. Being a good old fashioned mechanic he looked under my car with a flashlight and deducted I needed my front brakes resurfaced. Then he checked under the hood and said I needed to top off my oil. Total cost $234.91. That's a difference of $3,680.16. Who do you think is going to be my forever mechanic?

Great overall quality and value -- definitely one of the best honest go-to mechanics out there!read more

Been coming here for years since my college days. Johnny has always been incredibly kind, honest,…read moreand genuinely looks out for his customers. The prices are very reasonable, and the service is consistently great. Highly recommend!

On a Sunday I had time to get an oil change that was overdue. Looking online I stumbled upon Too…read moreAuto Repair while a lot of other shops were closed. I seen that for Sundays they are by appointment only so I gave them a call around 10:40am. They asked if I can come in after 1 but I said I not had an hour so they said they can squeeze me in at 11:30. I came at 11:20 and they loaded me up quick and I was in and out under 20 minutes. They topped off my fluids and inspected my car (new to replace front brakes pads) which I knew that. That shows me they really inspecting the car after the oil change so I respect that. The value for a synthetic oil change with filter was $55 which was cheaper than other locations. There's a reason why this place is rated 5 stars. Great customer service!

I've been coming to Top Auto Repair for over 6 years, and Van- the owner has always been honest and…read morereliable. He gives you the price upfront, so there are no surprises, and his prices are very reasonable. He only recommends the services your car actually needs and never tries to upsell unnecessary repairs. My whole family has been coming here for years because we trust his work.

Late to appt due to a long call but he was still able to do my service for me! First one since my…read moreToyota card expired and I think it was very valuable compared to what the receipts used to say at the dealer.

I recently found Thanh on Yelp when I had some urgent issues with my car. He was one of the few…read moremechanics I could reach early in the morning, which I really appreciated. Thanh responded quickly to my calls and promptly diagnosed the issues. He is communicative, knowledgeable, and friendly! I felt my car was in good hands, which was very reassuring. I was already impressed by the online reviews, and seeing another customer in the office give him the highest compliments only reinforced that. I even nodded in agreement. The shop is located in a plaza with several other auto repair spots. It can get very busy, especially on weekends, so I'd recommend calling ahead or making an appointment.

I'm really grateful to have stumbled upon MS Auto!…read more I was looking for a shop to repair my convertible top, so I decided to stop by the auto shop plaza on Monterey & ask around. Another repair shop actually referred me to MS Auto, saying they were honest & trustworthy. I'm happy to say I agree after my experience with them! They were able to figure out the issue with my car, & I really appreciate them for all their help. Great work, great prices, & most importantly great people! :) Thank you, Son!

A friend recommended her mechanic Son, as I always went to the dealers and I am so glad I went. I…read morebrought in my F150 truck for maintenance and my Acura TL for some major repair and am very pleased with the work . Son even asked me questions that the dealer did so I knew he was on top of my vehicle needs. I have found my forever mechanic and recommend them highly.

The best service in the bay area and honest. I come here for all of our vehicles maintenance.read more

I do not recommend SOS Auto Repair in San Jose. My van's turn signal issue led me here. They first…read moresuggested I order a relay, which I did, but it didn't resolve the problem. After finally taking the van to their shop, they called three days later to say it was actually just a fuse, and the repair would be $280. Understanding the high cost for a fuse, I respectfully asked if they could include a basic oil change (which my van needed) in that $280 charge as a gesture of customer service. The owner, Mr. Arthur, flatly refused and was incredibly rude in the process. Charging $280 for a fuse replacement after giving incorrect initial advice is excessive. Combining that with terrible customer service and a greedy, dismissive attitude from the owner makes this an easy decision: avoid this shop at all costs. They are dishonest and do not value their customers.

I'm updating my review to 4.5 stars for the recent service I got…read more Vik, the manager called me and offered to clear things up and provide reassurance. He clarified that during my follow up appointment, he did in fact say that he would waive/ decrease the diagnosis fee since it was a follow up from the previous issue. He apologized for the confusion and offered to make it right. When asked, he stated that the replacement unit they would be using is a Denso compressor (high quality) which also came with a 2 year/ 24000 mile warranty. Vik also detailed that if the price quoted wasn't going to work out for me, he could call around for other parts or even an OEM. After accepting his offer for a Denso unit, he said that he recommends changing the receiver dryer filter which came with additional cost. I was taken by surprise but he said that if the compressor fails during the warranty, the first question the manufacturer asks is if they changed the receiver dryer filter. I think if it's important to have that changed at the same time, it should be disclosed to the customer to start. After scheduling and arriving to the appointment, they were able to get me in and out in the same day (7:30am - 5:30 pm) for both the compressor and receiver dryer filter. I was also able to get my system tested and fluids refilled. The shop was also able to check over my whole car for other issues and found that my engine coolant was leaking at the hose. They didn't mention this problem the last two times so either it just showed up or it wasn't checked. Overall, I'm happy to report that the car AC is actually freezing now and stays cold (at least since the last few days) and with the warranty stated on AAA's site/receipt, I'm confident in the repair. The customer service from the staff is very friendly but just had a miscommunication to start. Things I would ask during scheduling if I came back here to repair my car would be: what brand part are you using, does anything else need to be replaced at the same time, how long is the warranty?

Had an 8 am appt today to simply do a diagnostic check and get a code. Thats it. I am a AAA member…read more I was rudely told by the male front desk "help" that I would be charged upwards of $250 for the check which O'Riley Auto Parts did for FREE and without an attitude. I'd also like to give Amy the Bot ZERO stars. I followed up as directed, no response. Great job, Amy!

Honest, helpful, and respectful are the three best ways to describe this business. They thoroughly…read morelooked over my car and provided honest feedback about what could be fixed and what couldn't be fixed. The staff was friendly, patient, and easy to talk to. They took the time to listen and explain everything clearly, without any pressure or sales tactics. It's hard to find a mechanic you can truly trust. This shop has knowledgeable, trustworthy people, who genuinely care about their customers. Highly recommend.

Brought my car here after the dealership recommended work. Dealerships are known to over charge…read moreand when I took my car here and talked to Hoang he recommended what really needed to be done at a way more reasonable price. He mentioned other items that can wait. This shop is honest, reasonable with pricing, finishes timely, and they are very friendly. Will definitely be back for my tune ups.