Went to MedExpress in Brookhaven, PA last week with my 5 year old grandson. It was 7:40 pm when we…read morearrived and the place was open til 8 pm. The receptionist greeted us in the waiting room because there were no other patients there. I stated that my grandson needed to be checked and possibly get something to settle his stomach. I told her that the purpura (red dots) on his face was from forcefully vomiting and that he had specks of blood in the stomach bile that he was throwing up. The receptionist said that she had to ask the doctor if he was willing to check my grandson. I asked why she had to check with him since we were the only patients and the office didn't close for another 20 minutes. I could see the male doctor in the back sitting at a computer. The receptionist came back to us a few minutes later and stated that the doctor refused to see my grandson and that there was another Urgent care in Springfield about 20 mins away that I could take him to. Since they weren't scheduled to close for another 20 mins I asked why the doctor refused to see him and her reply was that the doctor said he reached his quota for the day and therefore didn't have to see him. I told her to tell the doctor that I was not happy with his refusal and that I was going to report him. This occurred on Tuesday 3/18/25 at 7:40 pm. Because of this doctor's refusal to treat my poor. Sick little boy who just turned 5 yrs old had to sit in the hospital ER for almost 5 hrs. Why do places like your company exist other than to make the almighty dollar? I mentioned to my friends and neighbors in our large development down the street from your office and to the medical people that i work with (fyi- i have been a Registered Nurse for 30 years) and several have mentioned negative stories from their families and friends that have gone there. I will be calling the AMA and the State Licensing board this week to report this doctor for unethical practice. What happened to common decency especially with a child. Elizabeth Seefeldt RN, 833 Ridley Creek Drive. Media, PA 484-470-5208.

Was seen in good time and had everything I needed to get well quickly. Very good experience at…read morearound 2 pm on a Tuesday.

[468] A few years…read moreago I decided to switch from the location at Del Cty Memorial Hospital to this newly built location. I'm SO happy I did. The new building is refreshing and inviting. Plenty of FREE parking (vs Paid hard to find parking at DCMH). Same doctors which are great to talk to and easy to make an appointment. My calls are returned in a timely manner. The staff is super friendly and all the machines look new. Waiting area is really nice and updated. Looks like they recently added an urgent care area which is a perfect add to this location. It's a bit of a hike but so worth it for the reasons I stated above. I'll definitely be back. I'm glad I switched.

I came here today to get a ultrasound and a tumor I had on my rib cage and The environment was…read morefriendly, there was somebody waiting at the door as I walked up and lead me exactly where I needed to go they got me checked in and gave me all the information for any questions I had on the spot. The building is beautiful inside and the staff was very friendly. Usually hospital environments are a pain in the ass in my opinion but I couldn't have stopped at a better place this is now where I will try to schedule any exams or anything I need in the future.

The ladies at the front desk definitely were friendly, knowledgeable, patient and helpful with…read morechecking in + registering. The registration was via a QR code so was quick and easy. The wait did take an hour, even though i was only 4th in line. There is complimentary coffee and water while you wait. The one thing about the waiting area is that everyone can hear your business because it's a small area. The doctor (John Cellucci) is an interesting character. He mumbles a lot so it's hard to understand and kind of goes through things quickly. I did make me feel like I were a burden when I asked a question. I get they were busy and probably needed to get through all patients in a timely manner. Chose this location because it was close on proximity to my house and to a pharmacy. My experience wasn't bad, but nothing grabbed my loaylty. Open to exploring other urgent cares in the future.

I've been to this Urgent Care a bunch of times over the years and have had good experiences each…read moretime. Some of the doctors are better and more attentive than others, and the rest of the staff is great and keep things running smoothly. The waiting room and exam rooms are comfortable - it's nice that they have TVs in each exam room to keep patients occupied while waiting to be seen. Overall, it's a good place to go when you're not feeling well and I love that it's so close to home.

I have been to this location several times in recent years. I was last there for a finger cut which…read morewould not stop bleeding. It was about 6 PM and I was the only patient waiting. The physician I saw was caring, personable and obviously well-trained. He assessed the situation promptly and applied 4 stitches. The nurse practitioner who first saw me was also very nice as was the receptionist. I would choose this urgent care ahead of others for it seems to employ experienced doctors who treat a wide range of symptoms. There is never a sense of being rushed.

My child had a prescheduled appointment for blood work, but the registration experience was…read moreextremely frustrating and disappointing. We arrived on time, yet there was no one at the registration desk, and patients began lining up. After waiting 10-15 minutes, the registration staff finally arrived. Our registration then took more than 30 minutes because the staff member repeatedly entered incorrect information, couldn't find our records, and spent time chatting with coworkers during the process. In addition, she appeared impatient and was unfriendly and dismissive throughout the interaction. My husband stayed with our child throughout the delay. Had I been there, I would have left and gone to Labcorp instead. I hope the office manager will review the registration process and provide additional training as needed to improve the patient experience.

Came in for my dad who's 94 this week. Went there to…read morehopefully get an xray on his hand. Instead they said go to the ER because his heartbeat was 40 something. His cardiologist already knew that. Did we get an xray? No I'm at Riddle Hospital today. There was nothing Urgent about sending a man away walking with a cane telling him go to the ER. Took the copay of course

When I call to ask about my appointment, prescription, any other question I want to speak to the…read moreplace I'm calling. Not some shitty ass ai that can't connect me to a real person. Get rid of the dumbass call bot. Main problem is they told me I wouldn't owe any money and sent me on my way. Only to send me a bill half a month later. If they are going to lie to their patients, they shouldn't be in business.

Urgent Care - Springfield, PA Do not step foot in there !!!…read more I am sharing this experience to inform others and encourage caution. My daughter was denied treatment due to an outstanding balance, which raises serious concerns about patient care and billing practices at this location. Healthcare decisions should prioritize medical need, and this experience left us deeply troubled. I encourage anyone considering this facility to carefully review patient feedback and be aware of their billing policies before seeking care.

Well we went on Thanksgiving because it was open on Thanksgiving. We needed to check our kids…read morebecause they had strep symptoms, and the school had sent a warning that many kids are sick with strep. We specifically asked for strep tests. We traveled over an hour to get there and back, and hours later, at Thanksgiving dinner, we were called with the results of Covid and flu tests, which we had specifically NOT asked for, and no strep results. They did not test for strep at all. We suspect that they only tested for the tests they could charge our kids insurance more for. Now we have wasted hours on Thanksgiving, and we have to do it all over again tomorrow because our kids need antibiotics. On top of that, the person on the phone was not apologetic - she clearly did not care. Thanks for stealing our insurance company's money, Patient First.

Last Saturday my husband was having difficulty breathing. We choose to go here instead of going to…read morean emergency room. They had just opened and couldn't have been more efficient. Lorraine was so caring ! Since we had been there before, there was no need for forms. Dr. Jadali came in and had reviewed the previous visit. He treated the issue, ordered a prescription and we were on our way in about 1/2 an hour. The facility was spotless ! We highly recommend !

Told the front desk there was possibility they wouldn't be able to treat my problem and could I…read morefind out before paying. answer was no. paid $50 copay. saw nurse. nurse said she couldn't help me. I left. horrible place.

First to start off with the office, staff was very personable and helpful. It looked very nice and…read moreclean and comfortable inside. I met with Tina who was my nurse practitioner and she was so polite and friendly and really took the time to listen to my complaints. She was very thorough in her diagnosis and I felt like she was way better than any other urgent care I had ever gone to. I didn't feel rushed and I feel like I was treated so well as a patient and I'm so very thankful that I ran into her today to address my health symptoms. Honestly, I would give this place 10 stars if I could, but since you could only leave five stars, I'm giving five stars. Thank you so much Tina for all your kindness and professionalism. I definitely will be back anytime. I need to go to an urgent care as this place is going to be on top of my list.

I walked Claymont Medical Center in August.Ear wax had built up in my right ear.The lady was alone…read moredue to an accident on 95.She took a pick and light to remove wax.After cutting my ear enough to bleed,she told me what to order on Amazon to fix it myself.I did that and now wonder if she was even qualified.My Medicare denied it saying I needed a referral.I used Silverside medical for 40 years,they charge 150 even if you have no insuranceClaymont billed my insurance 800 which I will not pay,its an obscene charge. B.N.- Claymont

This place is a real joke, my wife went to them after seeing a so called " Specialist " who is…read moreassociated with Premier . They played with her back for 4 months. After taking her in to the doctor because of the severe, we found out , out of the doctor's mouth that he Was Not a Spine Specialist. Everytime she went she'd end up with pain for 2-3 days after the physical therapy. No body would listen to her, after learning he was NOT a spine Specialist we found another doctor. Stay as far away from these holes as possible! I can't even give them 1 star. It's hard to lie !

I had three visits to the Kennett Square Premier orthopaedic and Rehab and was excessively charged…read morecosting me $240.00 out of pocket with the best insurance possible. The PT was good but the value per dollar a scam. Beware using the rehab facilities here as what you think you are being charged is not the final charge. I will never go back there for that reason.

Dr. Bruce Grossinger is excellent. KInd and attentive to his patients. Very knowledgeable. Highly…read morerecommend.

After months of getting no more than an hour and a half of sleep because of the pain in my lower…read moreback, legs, and toes, Dr. Steve gave me an epidural. I went home and slept for 3 days, waking only for a couple hours here and there! I felt like a new person!! He took all the pain away and I will be forever grateful!!