Excellent work, beautiful no problems, very professional, good value, everything passed inspection…read morefirst time

I scheduled Straightline roofing to come repair my pergola. I've used Straightline several times in…read morethe past and continue to use them because I trust them, they've always done good work, and the prices are fair. Logan and Jacob arrived this morning as scheduled. They reviewed work to be done prior to starting. They got to work repairing the pergola and were finished by 1:00 pm. I can't tell you how much I appreciate Logan and Jacob's work ethic. They knew I was concerned about getting this done before the rain and they didn't disappoint. As always, I won't hesitate to use Straightline again in the future. Thanks again!

Overall, American Eagle Roofing was pretty good for our project. There were a few things that added…read moreup that made our experience a little less than stellar. About a year ago, I reached out about a potential leak, and Chris came out to assess the roof. He was incredibly honest and mentioned that he couldn't see anything that would lead to a leak. Still, he provided estimates for a partial fix, partial roof repair, and full roof repair. We ended up not needing the service but appreciated the honesty. Fast forward to this year, I reached back out to Chris for another potential leak, and he came out and assessed the situation again. This time, there were noticeable signs of leaks but nothing that was too concerning. He provided quotes for various options, and we felt comfortable moving forward with one of them. After this is where things started to not go as well as we thought. Once we signed the contract, we were issued an invoice for the deposit. As soon as I received it, I paid it the same day (almost within minutes of receiving it). Several days go by, and I don't hear back from the company to schedule our repair. I call the office, and for some odd reason, they cannot find confirmation that I had paid the deposit. I reassured the office that I had, as it was debited from my account, and I offered to forward the receipt and to have my bank verify that it was debited in the amount and to the correct vendor. They issued another invoice for the deposit as I was on the phone trying to dispute this, which was eventually cancelled, but it was a little annoying. After I forwarded the receipt, they scheduled our repair, so I assume they found the paid invoice. As someone who uses Quickbooks for business purposes, this is not something that's hard to track or find. So, I'm very surprised to have run into this situation. The morning of the scheduled repair, we received an email that said the crew would not be showing up. We were surprised because we did not receive prior notification that this was going to happen. My husband had scheduled his work week around this, so that he could be available for any questions or concerns. When we called the office, they said that they had called and left a voicemail, which we confirmed that we did not receive. They did, however, look back at their records and said they had misdialed and apologized. Again, for something that was last minute, we were annoyed again. On the day of the repair, Chris texted us, notifying us that we may be charged an extra $500 because their truck couldn't fit in our driveway. This was incredibly frustrating because that was not something he or the company mentioned would be an issue. In fact, Brad came out prior to install to inspect the old roof, measured our driveway, and even left his tape measure in the driveway! We called Chris and expressed our frustration at this, and he apologized and said they wouldn't charge us for this. If there were structural issues outside of what they initially found, I would understand, but when they clearly measured our driveway and left evidence of that and failed to notify us of this, that's a different story. Per the multiple project emails sent to us, there was to be a walkthrough and inspection from the crew's manager the day after they finished the roof installation to ensure the work was to our satisfaction. This did not happen, nor did anyone reach out to us to schedule this. Instead, we were immediately issued an invoice for the remainder. We had noticed several areas that looked very sloppy (I assumed this would be the case given the crew seemed very rushed by the end of the day and diminishing sunlight), so we called the office to have someone come out to walk through and inspect the finished work before we were willing to make our final payment. Brad came out and noticed the same issues that we had, and he took his time to get those areas fixed, which we appreciated. Overall, we are happy with a new roof. However, all of these little things made our experience not as great as we would've expected for the amount of money we invested.

So they failed to show up the first date and came the following week. They did an ok job on the new…read moreroof ridgecaps but I had to ask for the before and after photos multiple times no biggie. What upset me was the upcharge to do a simple task like cleaning up after the repairs to blow off the debris from the roof areas. I refused to pay an additional $200 to do a simple task. It saddens me to downgrade my review as the last job was performed flawlessly and this time a new different crew arrived. The one dude was rude and arrogant and would not do a simple task like cleaning up leaf debris from the roof after the repairs.

I had a great experience with company from start to finish. Eric was incredibly helpful throughout…read morethe entire process--he answered all my questions, kept me updated, and made everything easy to understand. Communication was excellent, and the team completed the job in just two days as promised. They were polite, professional, and very responsive to any requests I had along the way. They cleaned up everything afterward--you wouldn't even know major work had been done. Highly recommend this company if you're looking for reliable service and quality work!

Just had my gutters replaced. They did a great job and installed new screens to keep out all the…read moreroof/leaf debris. I don't know why the original owners did not do this in the first place. They were very professional and did the whole house in one day. They did a great job cleaning up. There was no mess, screws, or nails left behind, which has happened to me with contractors for other jobs. Overall, a great company to work with.

We contacted Bobby's Gutter to clear a clogged downspout. Bobby showed up the next day and resolved…read moreour issue. He was very professional and fair priced. Very happy with the outcome!

I needed a gutter downspout removed and sealed at one end and a new hole made for a rain chain at…read morethe other. At the first rain water poured from the place where the previous downspout was supposedly sealed. Bobby told me he would personally fix the leaking seal, but instead he sent the same helper who had botched the seal the first time. Because Bobby was "on his way", I asked the helper to wait and have Bobby do the job. He ignored my request and was finished when Bobby arrived. Bobby noted there was still a little water from a previous rain, which means the helper applied the replacement sealer on wet metal. I heard the helper tell Bobby the sealant needed to cure 9 hours, but Bobby flooded the gutter with water because it hadn't been cleaned the first time the helper came. Then Bobby told me they'd used silicone to reseal the hole, and from everything I've read silicone does not adhere well to galvanized steel and will fail quickly. Bobby told me that all sealant for gutters is silicone and I knew that wasn't true, which I've confirmed with other companies that seal gutter leaks. I wrote an email to Bobby requesting he either refund the $200 cash I paid or come and try again to do the job again using a sealant that works with galvanized steel. He did not even bother to respond. I am going to have to hire another repair person to have this job done correctly as it is apparently not something Bobby is willing to do. If you need gutter repairs done, I would strongly suggest you look elsewhere, possibly with someone licensed who is more knowledgeable. THE BETTER BUSINESS BUREAU HAS RATED THIS COMPANY AS "F". "BBB confirmed this company had not obtained a necessary license from Contractors State License Board." According to BBB, this is a required competency license.

My old downspout went behind the front wall of the house and drained under a flowerbed. After…read morenumerous attempts to unclog it, I looked into having a company replace and reroute the downspout to drain into the yard. After another company gave me a pretty outrageous price, I called City Gutters, who evaluated my situation over the phone. After texting several photos, they said they could replace it for their minimum price per job and scheduled me for two days later. I won't be able to see it in action until the next heavy rain obviously, but it looks well-made. I'm glad I got a second opinion after the other company tried to convince me my style of gutters was so hard to work with, hence the high price. The tech built and installed my new downspout in about an hour. I won't hesitate to reach out to them again.

I saw a City Gutter truck on my way to work and was so impressed by its professional appearance…read morethat I decided to have them review the $1600 quote I received a week before from Brothers that just do Gutters. I'm glad that I did! City Gutters came out, inspected my gutters, and recommended I repair them rather than replace them. If they were shady, they could have easily convinced me that I actually needed to do everything suggested in the original quote I shared. Instead, they saved me over $1,000! I'll definitely use them again in the future and highly recommend them.

I would not hesitate to recommend 5 Star Roofing for anyone in the area looking for professional,…read moreresponsive, and quality service. We had half of our roof replaced. I wanted to use my previous roofer who did the other half but he went completely dark on me, so I found 5 Star Roofing. Before the job: Michael came out quickly to provide the bid which was competitive and clearly explained the process. He was able to schedule me in quicker than the competition and provided excellent communication before the work started. During the job: His team arrived on time each day, did excellent work, and were even able to match the color of the other half of the roof exactly.Each day, Michael came by to check on the work and answer my questions. Jenn, the office/project manager emailed each day as well. The crew cleaned up after themselves and made minimal disturbance while they worked. Josh even came out the next week to do some additional work we requested. Final results: We could not be happier. The work looks great and seamlessly matches the other half. Thank you 5 Star Roofing!

5 Star Roofing roofer my house and it has been leaking ever since. I feel like I was scammed by…read moreMichael Sperling. The roof and gutters were from 5 Star Roofing have been a disaster since the first rain in November. I was better off before I hired them to reroof my house. My roof leaks all over my house.

Will was responsive, punctual, and gave a fair price. We experienced damage to the roof due to…read morerecent storm. They were quick to respond and quick to provide a fair estimate for the job. Job was completed on time. Very happy with Will and highly recommend this locally owned company.

I can't say enough nice things about these guys. Will is always super responsive, knowledgeable and…read morefriendly. I had him do gutter guards and some gutter repairs a few years back and they are going strong. Last week I had a roof tile blow off in a big windstorm. He responded to me almost immediately and was out two days later to fix the tile. Quick fix, fair price. He shows up when he says, is extremely responsive and fairly priced. Thanks so much Will and team, you are great to work with and anytime someone asks about roofing/gutters/etc I send them your way.

They were quick and did a great job at a competitive price. Warrantied the work and agreed to come…read moreback in a year to clean and check up on what they installed. Thanks! -Philipe White

Fantastic service! Quick to give an informative quote. Great customer support , affordable, great…read moreprice. Would definitely do business with them again.