I was in search of a local service to evaluate and repair a 12 year old LG dryer that was running…read morebut not heating. Mark answered my call, answered my questions and was very articulate and professional. Based on the information I provided, he shared insight regarding what he thought the problem might be (faulty thermostat or igniter). The next day he came and expertly evaluated and replaced the igniter. He was not only professional, he was transparent and showed us exactly what he was replacing and demonstrated the before and after so we understood. I would confidently recommend Ricci Washer & Dryer.

The technician showed up and gave us Good service and was very informative. He provided the service…read morewe requested and at a good price. These business is o e I'll use again.

My initial review was a week ago that blasted the company for poor service and failure to rectify…read morethe issue. Since my review was posted, A Plus Appliance has contacted me to refund the money paid for the issue with my dryer. Even though it was 2 months after the initial sercice date, I appreciate the matter if finally settled. Use them at your own risk.

I called A+ in to diagnose a washing machine that leaked on drain cycle - They arrive right on…read moretime and found the problem VERY quickly - GREAT SERVICE. Will use them again!

We've had Mike out several times for different appliance repairs, and he is the only person we…read morecall. His reliability and honesty are unmatched. Every time, he has either fixed the issue quickly and efficiently or given us a straightforward, honest opinion when a repair simply wasn't worth the cost. That level of integrity is hard to find. Most recently, he repaired our dryer and once again proved how knowledgeable and skilled he is. He truly knows his craft and does excellent work. We can't recommend Mike highly enough!

Didn't have a good experience, came out, didn't resolve the issue, called to have him come back…read moresince his work was under warranty, showed zero interest in fixing the problem. Said he couldn't make it back for a long time.

What a great experience! Dan, the owner, came to our house to fix our refrigerator. Not only did…read morewe receive an extremely fair price, he explained every step of the process and couldn't have been nicer. The refrigerator works as good as ever.

Update: I had the opportunity to speak to the owner Dan and he was fantastic. Dan addressed our…read moreissues and that this is not the level of service they strive to provide. He went above and beyond to resolve the issues and make everything right. Happily going from a one star review to five stars and we will use them again. Thank you, Dan! We've had Leonardi out for two appliance repairs in the last four months, and we won't be using them again. The first visit was for a dishwasher that had stopped getting the dishes clean. After a $300+ repair, it leaked the very next time we used it, causing over $2,000 in damage. That repair should never have been done, and the technician should have advised us to replace the unit. We gave them the benefit of the doubt that he did what he thought was best and called them back for a dryer issue. This technician said nothing was wrong, yet the problem has continued. Fool me once, shame on you. Fool me twice, shame on me. There won't be a third time.

Jose was courteous, super friendly most of all, he fixed my washing machine!!…read moreWe will definitely use them again, and will recommends to family & Friends.

Premium Appliance Repair provided us with outstanding service. Our exhaust fan went out on our GE…read moreProfile cook top & we thought we were gonna have to spend over a thousand dollars to repair it. Ted came out, diagnosed the problem, & even called around to find out if it would just be cheaper to replace it than to fix it...it wasnt!! Jose & James came 3 days later to install the part and not only did they fix my exhaust fan, but they also unclogged by freezer that was leaking water due to the drain being frozen...AT NO EXTRA COST TO ME!!! Premium Appliance repair definitely went above & beyond for the customer!!

I'm not a man of many words I do recommend. This company for all your appliance repairsread more

This business absolutely sucks! had a guy come out to see what was wrong with my Samsung dryer. I…read morecould not be home so my mom was home and they told her it needed a motor... something didnt sound right it less than 3 years old they wanted 1/2 upfront (260.00) now they said if i go with the work they waive the 79.00 charge ... which they just throw in the price... so i am looking at a 600.00 work plus part. AND AND to boot they only were giving me 30 day warranty on probably a refurbished motor ......( anyone who gives you 30 day warranty is not confident in their own work ) .... nope ! so i call Ricci Washer and Dryer service ,Mark ( owner and operator) came out and was amazing said it was a thermal fuse NOT a motor. SO i ended up paying 250. i know i over paid a bit but I would rather give it to a guy for his business than these crooks. but wait it gets better so I stopped payment on the check and i called A+ to pay the stupid 79.00 trip charge. they send me the link via text i pay it and i get a confirmation number that i paid it ..... everyday since the PAYMENT (Aug 4th ) they have sent me text messages with an "outstanding invoice". I called yesterday to tell them listen stop sending me this crap. spoke to maria and she said she sees the payment and there must be a glitch in the system i said that not my problem she tells me to "chill... chill" that flew me to the moon. i flip out on her and she tells me to block them so i dont get text anymore. wait what ?! So not only their techs have no clue what they are doing, none of them speak english, and and they (Maria) completely unprofessional telling customers to "chill.. chill" then she tells me to have a blessed day bullshit... she need the lord ! oh and by the way if anyone would like to call Ricci washer and dryer plesae call 815-690-7384!you willl not regret it ! however, you will if you call A+ Appliance !!!

I can't recommend Advantage enough! I had been burned by LG repair and another 3rd party repair…read morecompany. By the time I called Advantage, I had been without a dryer for over 2 weeks. I called on a Friday morning based on their Yelp reviews. Once I explained my situation, Tom assured me he'd pull some strings to get a tech out to my house. That they did! The tech came out and tried to fix the old dryer, but it was unfixable. So he proceeded to install the new one (I had two dryers sitting as a result of the fiasco). All in all, they got me squared away, and the pricing was very straightforward. Hopefully, I won't need service again anytime soon, but if I do, I will call Advantage FIRST!

It is so hard to find an appliance repair company that shows up on time, can fix anything, and is…read morealso polite and clean. Advantage has all of those and then some. Kevin is so polite and nice. I almost want more stuff to break!! Honestly, great company. Definitely recommend.

Can be a little tough to get a hold of but they are knowledgeable and competent. I would definitely…read moreadd them to a call list if you have no warranty coverage. If nothing else, though, these guys are honest and that gives them an extra star especially in today's 'customer last' environment.

Grey service. And communication. Fixed only what was needed. No upwelling Jermaine is greatread more