So I came and ordered the salmon bowl. Well got home and started to eat it but the salmon was so chewy I thought it was chicken or something. Then I looked again and it was salmon but definitely didn't taste like it. So I called and let them know and the lady said to bring it back and she would take care of it. So I did and she was like oh since you ate some of the vegetables I'll just give you the money for the salmon. Then she hands me $5.66 back. I'm like but I only took a bite and now the food is cold so either give me all veggies or give me all my money back. This lady the name of Laura just ignored me and kept taking people's order.so I told her just give my money back. She was like no. Then the guy said something to her in Spanish then she asked me for the $5.66 she just handed me back, I figured she was going to give me a bigger bill back, but instead she said now you will get your refund in 3 days. It took everything in me not to act up. This place is rude and the food is disgusting. read more

WaBa Grill - Rude lady name Laura - Asian Fusion Near Me - Colton, California

My kids and love Waba. BUT, for some reason this Waba has issues. First the people there are not friendly at all and they don't seem to get along. They do not say, "may I help you", so you just give your order. Not friendly, no smile, not nice. One employee came from the back with a mouth full of food that she had not finished yet. The cook dropped his tongs and I didn't see when he got clean ones or put the dirty ones away or washed it. But I saw them back on the counter. And for some reason the steak there has more cuts of hard chewy fat than other Waba's. My kids and I will go to Waba, but not that one. read more

Bad customer service. The cashier gets an attitude. The food is over priced for the portion sizes. I will not be returning. I'll just go to Teriyaki Madness on Mill st. where the cashiers are wonderful and the food great! Bye Bye Waba read more

Amazing food, service cold be little faster.better then fast food. The place was packed but they tried to please every customer

I really liked how my chicken was cooked hear I cant complain.I couldn't control my cheating boyfriend.

HORRIBLE SERVICE!! When I entered the store the employee Laura (Hispanic medium sized woman) seemed in a very bad mood as she proceeded to take my order. Me and my girlfriend are vegan and we ordered two tofu veggie bowls and she put in the order. I told her I wanted Tofu veggie bowl more than once but when we arrived home we came to a realization she gave us two chicken bowls instead. She was also very stingy with the sauces. I had to ask 3 times just to get 5 sauces. She had initially given me 3 packets for two bowls. I WILL NEVER COME HERE AGAIN. I will also tell everyone I know that likes WaBa grill to stay away from this location. read more

Great place for healthy food. Salmon, shrimp, chicken or beef.... teriyaki style. love this place. it can get pretty busy during lunch time. One downfall.. they desperatly need better tasting Iced Tea in their Lipton dispensing machine. read more

For some reason this is the best tasting Waba. Not sure why its so much better but it is.

I was excited to have a healthy restaurant open up near me. The interior is small, and when you walk in, you are basically already at the ordering counter. Employees acknowledge everyone who walks in, although i found their friendliness to be more forced by company policy than anything else. Understandable. I ordered the salmon and veggie bowl, and the presentation was decent. The salmon didn't taste very fresh, and it was not easily flaked with my fork, as it should have been. I don't know what i was expecting for sea food in Colton, though. The veggies consisted of fresh broccoli, carrots, and cabbage. I think they overdid it on the carrots, and they were cut way too thick imo. The sauce quantity was minimal, but there is a station where you can put more on. Not a big deal. The drink station was way in the back, hidden. Since this restaurant just opened up, it was clean and in good repair. I wouldn't order the salmon and veggie rice bowl again, but I'll be back to try the chicken at this location. read more

WaBa Grill - The back of the restaurant with the drinks. Restrooms to the left. - Asian Fusion Near Me - Colton, California

Great service Vallerre did an amazing job prompt service with a smile and very courteous.thank you. We will be back. The food was good and reasonably priced. read more

Very friendly and pleasant staff food is A++ go here pretty often I would recommend this place to anyone

Showed at 9:00pm where they could have turned me away but they were nice enough to prepare me a last min bowl. 5 stars!!

Nice clean place the shrimp plate is prety good fast service when ur in a hurry and good customer service this waba grill in colton is prety new 5 star read more

I have gone to this waba grill several times because it is close to where I work, so I go for lunch. There have been several times when my order was not right, something missing or they gave me something else from what I ordered. This last time, I had placed an order over the phone to go pick up. When I got back to work to have my lunch, my order was not correct. I had ordered avocado on the side and it was missing. I looked at the receipt and sure enough they charged me almost $2 for it. So I called for them to give me the refund back into my card and the girl didn't know so she passed the phone to her manager. Apparently they needed me to go in person, present my card again or go and pick up the avocado. Um no. The manager really needs to work on her communication and social skills because you can barely understand her with her thick accent and doesn't know how to apologize or be sympathetic for their mistake. This is the only waba that I have experienced that treats their customers very poorly. read more

First time at WaBa grill. Very good. Hope they do well at this location. I know a lot have tried. We will be back.

I love coming here to eat. The food is really fresh & the service is really fast. everyone is really friendly especially Javier, he always greets me with a smile everytime I walk up to the cash register, politely takes my orders & answers my questions about the bowls they offer. I will always come here again :) read more

Its nice but there a girl there a girl with bad costumer service. I think the manger need to do something about it .( laura) went there on Friday n man... but food was great. read more

OMG, first time at a Waba Grill!!! The staff was great, especially Carlos, very helpful and patient. Very clean restaurant, food was excellent!!! Can't believe I have been missing out!!! We will be back. read more

What a friggn joke this place is. The 2nd and last time I go there. I thought I'd give it another chance but I quickly realized that I shouldn't have. Employees have no customer service skills and when I asked for a extra container they couldn't and after I made a big deal they had to ask. read more

My wife and I went to this waba restaurant and I ordered a steak Rice Bowl two drinks and a chicken salad with chicken salad. The total came up to almost $20. Went home which was about 2 miles away from this place period of the wave started eating her solid it wasn't made right and it didn't have lettuce and had something else in its place so we took the chicken salad back. Took it back gave it to the cashier and told her it wasn't made right and the lettuce wasn't lettuce she took the receipt threw it in the trash took the food threw it in the trash and disappear. And she didn't come back. So my wife and I will never go back to this place again. They are unprofessional. Rude. Maybe the employees there I think they're better than the customers but we pay their paycheck and they can't treat us right they need to take what the job give. read more

Best waba I have been too! The food is amazing and the service is great too! My fav spot to go to lunch and it's healthy ! Can't beat that!

This WaBa is kinda dirty so I got my steak bowl to go. The kid at the counter was in his phone while the condiments were all over the counter and messy. I guess he doesn't get paid to clean the dining area or counter. Well my steak bowl ended up being a chicken bowl. I ate it anyways and it wasn't bad, I was already at the RV shop and didn't want to take it back. read more

the food is always good but the cashiers act so stuck up in there and always rude .. please please teach them some customer service ?

This is by far my favorite healthy food place to eat at! The dinning area is very clean and well put, creating a great dinning experience. For $10 you are able to purchase almost any plate they offer, which is a good deal considering how large the plate is.What I enjoyed most about this Waba Grill is the excellent service! The staff is friendly, particularly Javier, who welcomed me with a friendly smile and positive attitude. I will definitely come back again. read more

I love waba grill and I'm very excited that there is one so close to me. I literally could eat at this place 2 or 3 times a day and would be the happiest man in colton. I only order the chicken bowl with white rice but I'm going to start back getting avocado. 5 's read more