I reached out to Jenn the Friday before Memorial Day when my Ford Explorer broke down without…read morewarning on a family vacation. I had contacted several other mechanics, garages, and car dealerships in the Clayton area looking for help and nobody was able to work me in or even give me any advice on where to go. I found JennJohns Auto Service in searching online and it turned out to be an amazing experience. Jenn and John were on site less than 24 hours after my original inquiry, diagnosed my problem, and replaced my alternator and serpentine belt quickly and with obvious expertise. Throughout the experience they showed excellent customer service and showed us step by step what they were doing and the reasons why, proving their years of experience as mechanics. Their rates were fair and reflected their experience and customer focus. I cannot recommend them enough.

From the owner: With over 20 years of experience, JennJohns Auto Service is your go-to destination for dependable,…read moreprofessional technician. Our experienced team of certified, senior master technicians are dedicated to providing swift, comprehensive auto repair services, so you can get back on the road faster.

I made an appointment to have a problem looked at. I was told on the phone that they could see it…read morethe same day. When I called to see if it was ready after 4:00, they had not looked at it and said they would not that day. They tried to say that I was not clear with what I wanted. The girl at the front desk was rude. I won't go back.

Not nice or honest people. Definitely don't recommend, very overpriced. Payed a lot for something…read morethat never got fixed

Great place, good and honest people. I bring all my vehicles here for service and advice. They have…read moregreat priced detailing and great work.

From the owner: Under New Ownership, Same Mechanics, Even Better Service! Now offering dealership level computer…read morediagnostics and programming.

My daughter was on vacation and having issues with her car. Everyone was amazing and didn't take…read moreadvantage of her. They took time to look at her car and were honest about the issues. I highly recommend them and thankful they took care of my daugther.

During my recent vacation to Georgia, my car radiator fan wouldn't stop running, so I google auto…read moreservices near my area and about 5 came up. I picked Ideal Auto Services because the lady that answered the phone was super professional and understood my emergency. I couldn't be happier with the service Ideal Auto services provided and with the friendly and professional experience. The staff was friendly, knowledgeable, and efficient. The owner explained the issue with my car in a clear and understandable way, and the prices were fair. The work was done quickly and my car now runs smoothly. I highly recommend Ideal Auto Services to anyone in need of reliable and trustworthy car maintenance. Thank you.

A friend recommended York's for my truck, which was having major engine issues. Brought it to Joel,…read morewho looked at it thoroughly and gave an accurate quote. His workers found a few other issues that needed to be addressed and he was extremely fair. Work was done efficiently and I am very pleased with the outcome. I finally found a repair shop I can trust. Joel and his crew are awesome.

Very friendly owner and staff, have been going here for years and have never had a bad experience…read more Great prices for the outstanding work they have done for me! If you need honest and quality work, you should absolutely come here.

spent 500+ dollars for front rotors and pads and rear drum and brake shoes,for 006 Jeep Wrangler…read more left shop brakes not working properly not releasing overheating. And plus no parking brakes. Was told to bring it back add some more parts like front calibers and 200+ more dollars and then should have some good breaks. not sure at this point all that was done, but it just didn't feel right to me. I would like to add that the person at the shop was very nice.

So far hav gotten EXCELLENT service and has went above and beyond several times for us. Highly…read morerecommended.

Excellent quality work. Real European mechanic.Do not take your car to the dealer. These guys are…read moregreat and part of our local community. Precise work at considerably reduced cost compared to the dealers. These are German and European car guys.

Jesse is great and affordable. Especially if you have an import type of vehicle. He's easy to deal…read morewith and won't try to sell services you don't need.

Great place for car repairs. The team is skilled and efficient, and they deliver high-quality work…read more I definitely recommend this service.

I appreciate that they were honest with the diagnosis and didn't try to upsell me on unnecessary…read morerepairs for my luxury car. The work they did was great, but even with an appointment, I ended up waiting in their lobby for over two hours just for a standard inspection and oil change. Good quality service, just wish it was a bit faster.

AVOID!!!! Took my van in for repair, called and said it was ready quoted me a price , when I went…read moreto pick it up it was double then they called to refund me part of the money that they misdiagnosed it, drove it home and even more damage, then when I took it back the next day they charged me even more money to fix their mess up. And claimed that it was something else they misdiagnosed. Total scammers not trustworthy at all. And they don't call to tell you what the problem is, they just "do the work" then tell you it's a crazy price. Bad bad business.

I am appalled at the kind of treatment I was given by Cap'n Auto Service. First, he wasn't certain…read morewhat the problem was but he narrowed it down to two different parts. He said that he wasn't going to order the parts but WE had to and then he would replace them. After the truck sat in his lot for almost two weeks someone stole the catalytic converter out of it. Once we were finally able to get the part to him he said it wouldn't fit and he couldn't fix it. When we went to pick up our vehicle he demanded we pay him for it! He had not done anything to it but waste our time. On top of that he wasn't even apologetic but rather rude and demanding, as though we had wasted his time. He is a shoddy mechanic and poor businessman. There are plenty of other auto mechanics in the area, I would not recommend him to anyone for anything.