1. Wag Waste Angels

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    Wag Waste Angels

    5.0 (1 review)
    Open 9:00 am - 5:30 pm

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    1 year ago

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    Jason F.

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    People searched for Pet Waste Removal 215 times last month within 15 miles of this business.

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    Inland Empire POOP 911 - No apology

    Inland Empire POOP 911

    (15 reviews)

    This company is run by an immature child. They picked up less than half the poop, dropped a large…read morepiece outside my gate in the walkway. When alerted to the issue, instead of apologizing the owner defended "Trevor" saying he had 12 years experience and knows how to do his job and that he did his best. When I pointed out that he couldn't possibly have tried very hard since he was in my yard maybe 6 minutes and two minutes in transit- and left poop everywhere, my service was deactivated and they charged my card anyway. Bill is being disputed with bank, and small claims if it comes to that. Avoid at ALL COSTS. Not even if it was free. Stay far away.

    Their technicians come and go as they please. With windows for pickup days being anywhere between…read more6am and 11pm without giving notification that they're on their way or have come or gone. I've been serviced twice, and if not for the fact that the technician put a bag of poop in our trashcan and our gate was not as we left it, we wouldn't have known he came until the bill came. Even though I explicitly requested to be told he was leaving the first day i met him, and even though my notes asked for the technician to come to my door when they came. The first time, it was hours after he left when I checked the yard and saw that he was gone. The second time, I hadn't realized he came at all. I canceled my subscription. And when I gave my feedback, rather than taking the critique and moving on, the manager decided it was better to to defend her employee who "has been doing this for 10 years" - but did not read the notes where I asked for him to notify me when he arrived, or listen to my request to let me know when he was leaving. The manager says they're trained to come and go without notice after the first time. But if my notes said otherwise and I explicitly said otherwise to the technician, I think I've made enough effort. I fell behind on the yard when I got sick, but now I can handle it. For owners with young pups like me, dogs that like to run off, or dogs that are wary of strangers - be advised that making your expectations known may not have the results you're looking for. If you have no physical ailments, it's better for your peace of mind to do it yourself. 2 stars because the job got done.

    The Good Dog - We offer a variety of stylish accessories to keep your pup looking their best!

    The Good Dog

    (710 reviews)

    We've been going to that other "smart" store for over five years to have our dog's nails trimmed…read more Ever since, they've told us that we can just walk in and they will do the trim. The most we've ever had to wait is about 15 to 20 minutes. Today, was no different, walked in at 10:15a, let them know that we needed a nail trim, the associate said that the earliest they can get us in was not till 12 PM without an appointment. An appointment? I explained to them that in the five years we've been going to them for nail grinds (which is pretty frequent) we've never had to make an appointment. That's when she said that making appointment has always been in place. So, I walked out, came over to The Good Dog. The General Manager greeted us, even while working with another customer. Listening how he handled the other two customers in front of us (who appeared to be regulars) set the tone that this is a friendly place that we want to be a part of. You know, it's like "Cheers," you wanna go where everyone knows your name! Well, they were able to get us in right away. They advised we typically do not need to make an appointment for nail grind, but to simply call up to make sure they are not busy at the moment, otherwise can get in quickly. I think that's reasonable, fair enough AND smart! "Thanks, Good Dog!"

    Edit 7/2/2026: The owner reached out to me and was very apologetic and sincere in his replies. I've…read moredecided to improve my review for that reason. They offered medical wipes for my dog's injury and a complete re-grooming with a different groomer. I chose not to continue patronage, but the offer and continued open communication was very appreciated. Original Review: This is the first time I've been to this location and decided to go here due to the large number of good reviews. They were able to fit my appointment in very last minute, less than 24hrs notice, super friendly staff, and lots of merchandise. Also great cut options avaliable for someone new, trying to figure out what a new groomer can do with a new client. Asked them to brush his teeth and grind his nails, to which they accomplished (at least his breath smells better). With that said, I was told they would contact me 20 minutes before he's ready for pickup, they did not. They messaged me when he was done. No big deal. When I picked him up, immediately noticed the uneven cut job. As we're driving home, noticed A BUNCH of dirt left in his coat. Makes me question if they bathed him, and if they did, they didnt do a good thorough job. Also started to notice the uneven cut throughout his body, from his stomach where they left bunches of fur, to his back, which seemed as though they used two sizes for razors. They cut him (most likely by accident) but just reinforces my suspicion that they rushed through his entire "grooming". For the $100 package, counting $15 for dental/nail grinding, I can't say I'm not disappointed. Unfortunately, will not be coming back. Sincerely disappointed :( I will have to bathe him again, give him a complete haircut, and finish areas they didnt even attempt too, such as the hair under his nose going into his mouth.

    Wag Waste Angels - petwasteremoval - Updated September 2026

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