Amy's has been excellent. I am from out of town and just dealing with a situation. Response,…read morehelpful, exceptional customer service. They go above and beyond to care for your pets. Tiffany is a rockstar.

As all we pet owners know, it's hard to leave your pets and harder still (at least for me) to feel…read morecomfortable leaving them with someone - no matter who they are. I feel incredibly lucky to have found Amy. My two dogs are special and quirky - as in emotional and shy and don't take to strangers easily. Within ten minutes my Ranger was giving her kisses! I was sold. Amy has a very calm presence and that came through to me and obviously to the dogs. After providing her with a lengthy set of instructions for just visiting them mid-day for potty breaks, she didn't freak out or think I was weird. She was more than willing to do whatever I did so that the pups would keep their routine. In addition to sending me either a text or email after every visit, she also left me a "report card" with how the dogs did and reacted to her which was a nice treat. I like the attention to detail and extra information. It was just like I was there! As a bonus to the report card, Amy also left a couple of homemade treats for the dogs AND a dozen eggs from her own chickens! It's just so comforting to know I can trust and rely on someone to handle things in my absence. I didn't worry for one minute which is an amazing gift for me when I'm away from home. I've already schedule another week with her and have her booked for a long weekend with overnight stays - another nice bonus - no kennels! Amy's prices are reasonable, she is very professional and dependable - you can't go wrong!

I just relocated to Spokane Valley and needed to find a local pet sitter to watch my cat when I…read moretravel. Patty and Robyn are wonderful. The service and their approach are what I've grown accustomed to when it comes to finding local services for my cat sitting needs. I'm so pleased to have found them. I feel like my cat is is great hands with them.

Patty goes above and beyond in her service to our animal friends, (and their parents:) While we…read morewere away, Patty observed a major leak in one of our outdoor hoses, set on a timer. After letting us know the problem, she helped problem solve a solution that didn't require our return home, and in no time she had it taken care of. Because of Patty's sharp eye, we had no worry about potential damage to our home. And no concern for our little guy, Khan. She loves animals and they love her back. Your pet is in safe hands. She's a professional pet sitter and very good at her job. She is gregarious, friendly, and kind. I feel she charges a fair rate for her time, though it can get expensive if you're gone for any time. But so worth it for peace of mind.

I have used Pet Pals for years to take care of my cat. Pam is fantastic and truly cares about my…read morefur baby :) I highly recommend!

Have use them for years, so dependable, and helpful, my dachshunds just love Darren,read more

The employees are amazing very knowledgeable, they get a little overwhelmed when the store gets…read morepacked but I'm kind of surprised they aren't always packed everything they sell is top quality. I have an XL Bully and a little shytZu lol they have toys for all

Took my pet to be groomed and have the fur in his paws trimmed. Returned with no trim of the fur on…read morehis paws. Began limping when I brought him home. Took pet to Vet and was told he received a cut to his paws trimmed. Called and reported it only to be told to bring the vet bill and pictures. Did that and was told it was not their fault. Manager never called me, asked me any further questions or ask the groomer if they tried to trim the fur and cut my pet on accident and then just stopped. will not be using their service ever again. Poor communication and no integrity. Bad service.

Sand Canyon is the absolute best pet sitting service around! Our old man golden retriever is…read moretreated with the kindness and like a member of their own family! He has medical issues and Jeanne takes such great care of our Scout!!

Me and my fiance had left our dogs with them for about a week. All we had to bring was food and a…read morecrate/bed if our dogs needed it. We loved how they had a little "meet day" with their dogs and house before the actual drop off day. While we were gone, she sent us pictures and videos of our dogs and they looked happy. Almost as if they were the actual owners The price was very reasonable if not cheap, we wouldve paid more for the experience we got and especially the experience our dogs got.

She took such good care of my little Jill. Jill has passed on and I remember fondly the loving…read morecare Auntie Linda gave to Jill.

I really want to like this place, but truth is after visiting several times I've come to see they…read moreare not all that friendly to new people. Nice fabric. The place had at least 3 dogs roaming around inside. Just not what I expect when fabric shopping. Her shop, her rules I guess.

Pretty easy check in process and the workers were really polite. My dog came home calm which is…read moregreat for a lab!

Notice all posted reviews are old...I just experienced the new South Hill location on January 29,…read more2025. I don't think the business is ready for prime time, -Services offered are not price-listed on the website; - 44lb poodle cost $140 to groom = excessive [2x Petco]; -assumed tip was included in that price; -a 4% service charge was added for a credit card without warning! -the groomer cut my dog's face under her eye and didn't fess up. - no follow-up apology has been received; This business won't last is my prediction; they are not customer friendly; but rather rip-off artists.

Our girl absolutely love it here, she is so excited to get to the back and play!! The staff is…read moreamazing and gives her lots of love and playtime. Knowing that Tilly is in a happy place and we feel comfortable and confident leaving her in their care !

I wanted to update my review from last year. If your pet is lucky enough to be here, you don't…read moreworry and when they get home they're not clingy. We left our three large energetic dogs here for 11-days while we went back east two weeks ago. When we first got there, the dogs were all excited to go in and see their buddies. I think Ezra was disappointed because one of his dog friends was not there this time. The staff meets you at a specific time so that you can offload their bedding, toys and food or talk about any concerns and go over feeding schedules. We opted for a video cam as we'd never left them this long...it was only $5/day and fun to time into the pups and see them. We had them bathed this time and they did a great job and it was very reasonable. We have not used them for training yet. Highly recommend all the staff and the facility is state of art. The outside fences paddocks and security is excellent. Dogs are "interviewed" and are allowed to play together in safe groups without fear of attack. If you want piece of mind, Board here.