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    Wag'N Bone Dog Grooming & Day Care - The Village Dallas

    3.3 (19 reviews)
    Closed 9:00 am - 4:00 pm
    Updated a few days ago

    Services - Wag'N Bone Dog Grooming & Day Care - The Village Dallas

    Dog daycare

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    After the groom!! Tell me he's not smiling!

    I will say - coming into this appointment I was pretty skeptical given some of the reviews. But oh my goodness! This place knocked it out of the park! I have a ~ 5 month Irish doodle and he was in desperate need of a grooming, but is SO squirmy I was truly expecting them to call me half way through saying they couldn't keep going. BUT, the groomer followed my inspiration picture perfectly and little Finn is SO cute, and cleaned up which was the main goal!! The whole thing (i booked a full grooming) took less than two hours which is such a plus - normally you drop off your pet at places but they're not done until the end of the day. The 15% off applies if you live in the Village too so I feel like it's a great value for what you're getting.

    here are the texts I review from them. No call morning of and had four days before to correct this and give me time.

    I don't typically write a review but feel people should know before they go! Let me take you on the wild journey haha I called to reschedule an appointment I had made (for monday), yet never had confirmed with the link... thinking no biggie to move it from monday to friday ... thinking since i never confirmed it they definitely cancelled! The lady on the phone said awesome, no problem! we can move that for you! I, then, received a text saying I would owe $25 for the switch... so I called back and questioned this because she never told me this on the phone. Out of the confusion, she ended up removing the charge and moved the appointment to friday- so, I am thinking all is well. Keep in mind: I also completely owned I wasn't aware of the rule that you don't have to "confirm" for cancellation charge to apply. This one was on me, but they were like no worries! I even received the confirmation that it was fixed and I owed nothing extra. Then friday (day of appointment) came. In the morning I receive a txt message saying that I now owed the $25 again. They have a 24 hr cancellation notice (that i learned about monday) so they gave this message 2 hours before appointment. And according to their policy..if i cancelled it.. I would now owe $50 :)... So I go to the appointment and kindly just ask for them to see my perspective of frustration. And while I was sharing my perspective (still talking) the lady turns her back (acting super annoyed with me) to me to grab a form that has the policy printed off and highlighted ready to prove me "wrong". Keep in mind, this is also AFTER i had stated "look i'll pay it but you need to see my side that this is horrible service and confusing as a customer. You can't say okay it's waived, then actually never mind in my opinion just horrible communication and frustrating as a customer trusting you. The lady barely looked at me and left me with just a "sorry" - they proceeded to charge me $211 (prices used to be $150 for a dog my dogs size he is a 40 pound goldendoodle). After asking for the owner to call me so that I could just explain how this was confusing, frustrating, and gain some perspective from them how this is okay- i have still heard nothing hours later. The POINT is: I would have just brought him the original day had I not been told the fee had been erased and it was okay! Just horrible customer service and felt completely not heard. I ended up having to pay for their lack of communication. Absolutely insane to me, will not be returning.

    My puppy needed a trim, and the gal I typically use had an emergency. I absolutely love that groomer but she wasn't available. I trusted this place to have someone with experience to know how to handle a golden doodle puppy, and was told they have notes from previous grooming. I was apparently wrong! When we got home, his privates had what to be burn marks, (going to the vet tomorrow) and his underbelly was shaved to his skin (yet, he wasn't matted underneath there) and the hack job on his legs is beyond embarrassing! It looks like someone who's never used a grooming tool before. The amount of money spent, we expect an expert cut every time! There are too many places to choose not to be better than this! Beyond dissapointed!

    Fabiola C.

    Barkin creek has been a one stop shop for all of my dogs needs! Bruno is looking so handsome after seeing their new groomer today being there only an hour! Staff is always friendly and contacting them for a new appointment by text is the best. I am happy paying for my pup to get a groom here if it means it will be this fast and easy.

    Chunk missing from her face
    Maddy V.

    Terrible job on my poor little puppy. This place is so overpriced and they hacked up her face and most likely scarred her for future grooming appointments. Kat was highly recommended but we are so disappointed.

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    8 months ago

    Best groomer in Dallas! Highly recommend Azra!! She is so sweet to my Lily and gives her the best cuts.

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    Ask the Community - Wag'N Bone Dog Grooming & Day Care - The Village Dallas

    Review Highlights - Wag'N Bone Dog Grooming & Day Care - The Village Dallas

    . We also have never found a doggy daycare facility as open, bright, and free from bad odor as Barkin' Cree

    Mentioned in 6 reviews

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    I cannot express enough good things about Kathlyn and her team. We have been using Sugars for a…read morecouple of years daily for dog walks and on the weekends for cat sitting. There are so many ways Kathlyn has gone above and beyond. Six months ago, we went out of the country, and had a cat get very sick while we were gone. He had to be euthanized. She took him to the hospital, and stayed with him the whole time. Now she is taking care of our horse too. She only has to go check on her once a week, but she has been going more frequently just because she cares and working with her!! I could go on and on, honestly. With Sugars Pet Sitting, you get more than just a pet service. You are getting a team that will love and care for your animals!! Hands down the best pet sitting company around.

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    Wag'N Bone Dog Grooming & Day Care - The Village Dallas - groomer - Updated July 2026

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