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    Wag'N Bone Dog Grooming & Day Care - The Village Dallas

    3.3 (19 reviews)
    Open 7:00 am - 6:00 pm
    Updated 2 months ago

    Services - Wag'N Bone Dog Grooming & Day Care - The Village Dallas

    Dog daycare

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    After the groom!! Tell me he's not smiling!

    I will say - coming into this appointment I was pretty skeptical given some of the reviews. But oh my goodness! This place knocked it out of the park! I have a ~ 5 month Irish doodle and he was in desperate need of a grooming, but is SO squirmy I was truly expecting them to call me half way through saying they couldn't keep going. BUT, the groomer followed my inspiration picture perfectly and little Finn is SO cute, and cleaned up which was the main goal!! The whole thing (i booked a full grooming) took less than two hours which is such a plus - normally you drop off your pet at places but they're not done until the end of the day. The 15% off applies if you live in the Village too so I feel like it's a great value for what you're getting.

    here are the texts I review from them. No call morning of and had four days before to correct this and give me time.

    I don't typically write a review but feel people should know before they go! Let me take you on the wild journey haha I called to reschedule an appointment I had made (for monday), yet never had confirmed with the link... thinking no biggie to move it from monday to friday ... thinking since i never confirmed it they definitely cancelled! The lady on the phone said awesome, no problem! we can move that for you! I, then, received a text saying I would owe $25 for the switch... so I called back and questioned this because she never told me this on the phone. Out of the confusion, she ended up removing the charge and moved the appointment to friday- so, I am thinking all is well. Keep in mind: I also completely owned I wasn't aware of the rule that you don't have to "confirm" for cancellation charge to apply. This one was on me, but they were like no worries! I even received the confirmation that it was fixed and I owed nothing extra. Then friday (day of appointment) came. In the morning I receive a txt message saying that I now owed the $25 again. They have a 24 hr cancellation notice (that i learned about monday) so they gave this message 2 hours before appointment. And according to their policy..if i cancelled it.. I would now owe $50 :)... So I go to the appointment and kindly just ask for them to see my perspective of frustration. And while I was sharing my perspective (still talking) the lady turns her back (acting super annoyed with me) to me to grab a form that has the policy printed off and highlighted ready to prove me "wrong". Keep in mind, this is also AFTER i had stated "look i'll pay it but you need to see my side that this is horrible service and confusing as a customer. You can't say okay it's waived, then actually never mind in my opinion just horrible communication and frustrating as a customer trusting you. The lady barely looked at me and left me with just a "sorry" - they proceeded to charge me $211 (prices used to be $150 for a dog my dogs size he is a 40 pound goldendoodle). After asking for the owner to call me so that I could just explain how this was confusing, frustrating, and gain some perspective from them how this is okay- i have still heard nothing hours later. The POINT is: I would have just brought him the original day had I not been told the fee had been erased and it was okay! Just horrible customer service and felt completely not heard. I ended up having to pay for their lack of communication. Absolutely insane to me, will not be returning.

    My puppy needed a trim, and the gal I typically use had an emergency. I absolutely love that groomer but she wasn't available. I trusted this place to have someone with experience to know how to handle a golden doodle puppy, and was told they have notes from previous grooming. I was apparently wrong! When we got home, his privates had what to be burn marks, (going to the vet tomorrow) and his underbelly was shaved to his skin (yet, he wasn't matted underneath there) and the hack job on his legs is beyond embarrassing! It looks like someone who's never used a grooming tool before. The amount of money spent, we expect an expert cut every time! There are too many places to choose not to be better than this! Beyond dissapointed!

    Chunk missing from her face
    Maddy V.

    Terrible job on my poor little puppy. This place is so overpriced and they hacked up her face and most likely scarred her for future grooming appointments. Kat was highly recommended but we are so disappointed.

    Fabiola C.

    Barkin creek has been a one stop shop for all of my dogs needs! Bruno is looking so handsome after seeing their new groomer today being there only an hour! Staff is always friendly and contacting them for a new appointment by text is the best. I am happy paying for my pup to get a groom here if it means it will be this fast and easy.

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    10 months ago

    Best groomer in Dallas! Highly recommend Azra!! She is so sweet to my Lily and gives her the best cuts.

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    Ask the Community - Wag'N Bone Dog Grooming & Day Care - The Village Dallas

    Review Highlights - Wag'N Bone Dog Grooming & Day Care - The Village Dallas

    . We also have never found a doggy daycare facility as open, bright, and free from bad odor as Barkin' Cree

    Mentioned in 6 reviews

    Read more highlights

    Paw Lofts

    Paw Lofts

    4.7
    (149 reviews)

    A dog's heaven. I've been taking my golden here for over four years, and I'd never consider another…read moreplace. Their service is top notch- they take the best care of my girl. Every time I walk in we are greeted so warmly, and I feel so reassured in the love all that everyone, both pets and owners, are well taken care of. They do per photos around holidays and we cherish each one we get. Thank you Paw Lofts for all you do

    I've used Paw Lofts for boarding and trusted them with my dog Maisie, but after this most recent…read morestay I'm really disappointed. While I can only assume my dog enjoys daycare and boarding, as the facility has no cameras, I have trusted Paw Lofts and recommended to friends many times. Every time I drop her she seems happy. Unfortunately, Maisie was boarded there last week and also received a bath and nail trim on Thursday. Once I got her home I noticed that one of her nails had been cut all the way to the quick -- her paw was actually bloody and there was dried blood matted onto the fur. Then on Saturday while she was playing at home, she bumped that same nail and it started GUSHING blood again. I had to rush to stop it with quick stop powder. This has never happened to her before. She obviously is a dog and doesn't love nail trims, but I have a hard time believing she was acting so out of control that this was unavoidable, she's pretty sweet and I grind her nails myself at home -- When I called to express my dissatisfaction, I was told they don't even use clippers, but a Dremel, which is specifically supposed to prevent this type of injury. That means they must have been grinding her nails aggressively for it to get this bad... I hate that she was clearly in pain and nobody told me or acknowledged it at pickup -- I only discovered it once we were home. I'm including a photo of her sad face that evening when we were having to hold a bandage over her bleeding toe. I have trusted this facility in the past, but transparency and gentle handling are non-negotiable when it comes to grooming. This shouldn't have happened and in the off chance it does I would have appreciated notification, an apology, and probably even a comped nail trim. I hope this is taken seriously so no other pet has to go through this.

    Bark Avenue

    Bark Avenue

    4.1
    (57 reviews)

    I was looking for mobile grooming because I have 2 fosters and 1 rescue, and they are timid. I…read morewanted them to be clean and happy for Christmas. I called around and no one could do it this week until I called Bark Avenue. Jay was really nice and said he would work around my schedule. He was to arrive at 10a to start the salon services. He was running late but sent me a text to let me know and arrived at 10:30a. He and his mother (his partner was ill) took care of the 3 dogs and they were not nervous or skeptical. That says a lot because these 3 have been through so much and their confidence level is way below the radar. He cleaned everything up, vacuumed and left the place clean. I was able to use the Yelp deal so it only cost me $120 for the 3 dogs, and that included de-shedding for 2 of them (where others wanted to charge up to an additional $25). I would definitely have Jay back to take care of my dog and any other fosters I may have. Thanks, Jay and Mom!

    I scheduled an appointment with the owner after speaking to him last Monday at 11am. He was very…read morenice and told me he had availability this Friday at 12pm. He asked me to text him confirming the appointment time and my address, which I did. Unfortunately today I called them at 9am after never receiving a response to my text. They didn't answer, but called me back at 11 after me texting them asking them to please confirm my appointment since I work full time and would need to come home. He told me that he didn't have any record of my appointment, and even when I sent him the screen shot of me confirming the appointment he told me he never received it and that he was sorry. Long story short- they didn't even offer me another appointment or some way to apologize/rectify for the error (discounted groom? Come by on their day off?) and even though they were polite on the phone I wouldn't recommend such a disorganized professional service to any friends. I mentioned that their Yelp reviews seem to reflect lots of missed appointments and he said it was just the two of them so unfortunately that's why. I really think Bark Avenue should look into hiring an assistant for scheduling, or an online platform for booking appointments. You are losing a lot of dog-loving, paying customers by losing appointments and not offering any kind of consolation for the mistake on your end.

    Pierre's Dog House

    Pierre's Dog House

    4.8
    (26 reviews)

    Simple Ruby loves everyone there and everyone there loves…read moreRuby!!! She has gone there for years to play and enjoy overnight slumber parties. Everyone there speaks DOG fluently and their love for all the fur babies shines through.

    I choose Pierre's for grooming my two pugs after much research in the central and north Dallas…read moreareas. Their prices are a bit lower than others and I LOVE that they offer Dremel nail service, which is perfect for dogs with long quicks. That confirmed my decision to try this place. It has been a challenge finding anyone who can trim one of my pug's long quicks without hurting him, so I was excited. I dropped the pugs off at 1pm and they were ready around 4:45pm on a Friday (they recently changed grooming services to Mondays, Wednesdays, and Fridays). The pugs were happy upon pickup and continued throughout the evening as well as smelled pleasant. Their nails looked amazing, and no bleeding occurred. The groomer even showed me her Dremel tool and the safety feature on it to protect dogs' nails. It is always a concerning risk to try a new groomer for various reasons, and I'm so glad I chose Pierre's. I also like that I only needed to show updated rabies vaccinations and not additional shots like many places require simply for grooming. The owner Jobbi managed the phones from the first time I called about pricing and services to scheduling to picking up the pugs. He is extremely friendly and conversational; I never felt rushed. Pierre's is in a cute little house right on Lovers Lane with easy access. I highly recommend them for grooming!

    Wag'N Bone Dog Grooming & Day Care - The Village Dallas - groomer - Updated August 2026

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