First time visit, and I am not certain what I expected,, but the facility/experience exceeded it! The design and ease of use made it a more manageable/tolerable experience for both man and beast! AND no soapy hairy residue mess in the bathroom to clean up! Great Business!! read more

I finally made it to DIY wash your doggy at Bruno's . I really liked the idea of the stations available for all size doggies . There are clippers and tools you can also rent . Good strong bushes for your doggies needs . I have a heavy dog at 58 lbs and we got to use the private room since he is very frisky. I will most likely come back soon . I hiking recommend this place. And they sell perfume scents for dog too . [[HIGHLIGHT]]The young lady is very helpful too[[ENDHIGHLIGHT]] . . 5 stars . read more

Brunos Place - Oso with shampoo , that is available to use . - Pet Groomers Near Me - Dallas, Texas

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I brought my dog here awhile ago just never got around to write a review but I have time tonight! [[HIGHLIGHT]]I told her how much my dog weighs and she publicly humiliated me in front of everyone and said i was lying and took my dog to step on the scale and she didn't even hold him on there to really see his weight.[[ENDHIGHLIGHT]] she over charged me and then the lady who was working proceeding to say it's a family owed business and how they will not lose money because i said he was about 50 pounds and she said he was 60 pounds... i ended up going to the emergency room for my dog and guess what? he weighed 50 pounds! very unprofessional and i have never felt more embarrassed in my life. i do not know the workers name but from what i remember she had a very short haircut. read more

I arrived around 7:25 PM with my small dog (under 12 pounds), and unfortunately had a frustrating experience. The employee working the evening shift on April 17 locked the doors while I was present and did not acknowledge me, which felt dismissive and unprofessional. [[HIGHLIGHT]]It would be very helpful for customers if there were clear signage indicating the last wash time. That would set expectations and prevent situations like this from happening.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I've noticed that interactions during the evening shift can be inconsistent, and I hope management takes a look at this.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]A little more communication and customer awareness would go a long way in improving the experience.[[ENDHIGHLIGHT]] If you want it with a little more edge (but still professional), I can tweak the tone slightly depending on how strong you want it to land. read more

[[HIGHLIGHT]]I love love LOVE Bruno's. This is my go-to place for Grooming my dog.[[ENDHIGHLIGHT]] I worked in Grooming previously but no longer has access to my own grooming space. This dog wash is wonderful for newbies and experienced groomers alike. They have information on building a positive association with grooming, as well as treats for you to use during bathing. I can't suggest this place enough! and on top of the nice space and quality equipment, [[HIGHLIGHT]]the staff is always so friendly any time we come in.[[ENDHIGHLIGHT]] Highly recommend! :) read more

Brunos Place - Professional grooming equipment! - Pet Groomers Near Me - Dallas, Texas

Absolutely would not come back. I walked in and greeted the guy working, to ask how long the big room would be. [[HIGHLIGHT]]He rudely put his hand in my face and told me he wouldn't be able to quote me a time.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I was extremely uncomfortable but had brought my already anxious dog who was waiting outside.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]He continued to harass and make other customers feel unsafe.[[ENDHIGHLIGHT]] I would not come back!!! It was my first time and definitely my last!!! read more

Terrible experience here. Used to come here before the crash, [[HIGHLIGHT]]the front desk guy was very rude, did not greet us.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]There was no sort of system on checking in other writing names down.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]He called the couple in front of me a liar because I wrote my name down first but I allowed them skip me.[[ENDHIGHLIGHT]] It was completely uncalled for. [[HIGHLIGHT]]Not only did he accuse them of lying, he talked about past customers in front us.[[ENDHIGHLIGHT]] Do not recommend!!!!! He also was playing loud EDM music which was causing dogs to panic! read more

[[HIGHLIGHT]]Our first time here and it was amazing![[ENDHIGHLIGHT]] [[HIGHLIGHT]]They are first come first serve, they open at 10 AM; we arrived at 10:15, our wait was about 30 min.[[ENDHIGHLIGHT]] Luckily they have a nice enclosed patio with plenty of seating. When there was space available they called us in, shampoos and brushes are provided with the wash! Using their equipment made it a breeze and can't wait to come back! read more

Brunos Place - Front patio, Bruno's place - Pet Groomers Near Me - Dallas, Texas

Would give this place negative stars if I could! [[HIGHLIGHT]]Just spoke to Maddox had the absolute worst customer service via phone I've ever experienced![[ENDHIGHLIGHT]] [[HIGHLIGHT]]Yes I listened to the voicemail no need to be a prick about it![[ENDHIGHLIGHT]] We own our own company in Dallas as well & pride ourselves on word & mouth! Per your voicemail I was trying to get more information to support local businesses! Now I'll never step foot or refer anyone to this place purely due to the disgusting behaviorist employee MADDOX has! [[HIGHLIGHT]]Not at all friendly thank goodness I didn't bring my sweet rescue pup in.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I completely understand being overwhelmed but to treat a potential new client like that is zero excuse.[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]I had such a great experience at Bruno's Place![[ENDHIGHLIGHT]] I took my Frenchie for a DIY self-bath on a Sunday since most groomers were closed. I was in a pinch and needed a last minute solution, and this place was a good choice. [[HIGHLIGHT]]The lady at the front was super friendly and helpful, which made the whole experience even better.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]It can get a little busy, so I'd recommend calling ahead to confirm availability, especially if you're looking for the lady who does the nail trimming[[ENDHIGHLIGHT]] read more

Took two dogs there today. [[HIGHLIGHT]]Great experience.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Nice staff.[[ENDHIGHLIGHT]] Everything you need to care for your dog. We were in and out efficiently with clean, dry dogs. Got help trimming nails on our prickly boy. Will go back when we are in Dallas with our dogs again. read more

Awesome DIY dog washing space in the neighborhood. They have washing stations of various sizes complete with handheld shower heads. Plus all the equipment you need to clean and groom your pooch: brushes, combs, shears, shampoos, conditioners, towels, etc. We have a small white dog and they even have whitening shampoo which made his coat so bright! Staff was very helpful, and were accommodating of the 3yo we had with us, down to the kid-sized apron they provided. This is a deal at under $10, and a nice way to stretch professional grooming appointments read more

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This used to be our spot but it's overly busy not enough personnel to manage the busy times of the week. I walked in and had to sign in and the list of ppl was 30min to 1 hr long....and she literally will call and "apparently if you're not there within 5 min they move on...we are watching her call and no one is showing up. Meanwhile there are two empty spots to bathe the ppl who are actually here waiting read more

The absolute best self service dog wash business. Every aspect of this place is fantastic. 1. Customer service :The employee made me feel welcomed as soon as I entered. She assigned me to a station. Was very friendly and patient in explaining the washing utensils and equipment. The second time I went , the gentlemen working offered treats (my pets loved them). 2. Value : the prices are very affordable, they offer discounts for the second pet. Which helps owners of multiple pets like myself 3. Equipment: they offer super clean drying towels , a super absorbent drying chamois that is awesome. The dryer produces warm air. Some places only have super freezing air. My dogs are very comfortable with the drying process here. 4. Clean: This is a very busy place, yet they manage to keep it very cleaned. I noticed that a soon as a customer finished using a station and employee would immediately begin sanitizing before allowing another customer to use it. 5. Overall Awesome . I strongly recommend it. I love in Fort Worth but I take my dogs with me when running errands in Dallas so that I can use this place. Honestly , I will be driving from Fort Worth to this place only from now on. read more

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This was my boyfriend and I's first time here so we were unaware of the rules. We originally called before showing up, but no one answered the phone (shocker). We walked in a few mins BEFORE the cut off and saw that the last bath was at 7:30 pm... meaning baths are still available until 7:30 PM!!! We stood at the check out counter for a few mins before approaching another customer asking what do we do since the only worker ignored that we were there until literally 7:30 on the dot. It was then when we were walking to the bath station when the worker finally approached us stating "it's 7:30 & the last bath is at 7:30" Mind you, there's MULTIPLE other reviews stating they came it AT the cutoff time & were STILL offered services. After stating we stood there for a few mins with no assistance she hesitantly offered to call her manager to ask if we could bathe our dog. The manager restated the rules & told us (not asked) to come back the following day, which we could've done had she not been speaking in a condescending tone from the min she hopped on the phone. When my boyfriend told her we were there before 7:30 & nobody helped us she said "well honestly i don't care" and proceeded to argue over the phone & continued to yell (lmao) until my boyfriend hung up & we walked out. Extremely disgusting behavior from a business owner- that situation could've been handled differently read more

We came to bathe our lab just after 7:30, not knowing that 7:30 was the cutoff. We were totally fine with coming back another time, but an employee there named Joel was incredibly nice and helpful, allowing us to bring our dog in since it was just us. We were trying to be quick, so as not to take advantage of Joel's kindness, but he was consistent with offering us assistance. At the end, our dog unfortunately peed on the ground, and though I felt awful about it, Joel cleaned it up with no hesitation. We will be bathing our dog here regularly in the future. Very close by, and reasonably priced for the tools and options available. read more

I just washed my dog here. They supply all of the soap and conditioner--they have many different kinds--and all the towels and everything that you need. it's walk-in and self service. The tubs are spaced out from each other. And there are some private rooms. The feeling is very clean and friendly. I will go back. read more

This place is absolutely the best place ever to take your dog. They supply all the stuff you need to give your pet a great warm bath. Plus you can also trim/cut your dogs hair and they supply everything. Plus they have treats for your dog and a bandana/bows all included in the price. Absolutely the best place ever. Plus it's only $10 bucks for my pup because she is little and the price changes by weight but still so worth the price regardless how big your dog is. I would never take my baby to a groomer again. Best idea ever and such a clean and fabulous and friendly place. read more

TERRIBLE!! Zero stars.. I've come here for the past year it's dirty in here but it's close and it's cheap but since last night I will never ever return and don't recommend you this place either. The owner Kelly is very rude & confrontational towards her customers.. Last night there was a storm passing through oakcliff that lasted 20-30mins. I arrived about 20 mins before it started not knowing what was going to happen. I was kicked out during the worst part of the storm (when it just started) while mid bath, the young lady in the front told us to leave, my dog was soaking wet. My safety, my 4yr old son's safety & my dogs safety was compromised by this business. We got kicked out while it was starting to hail. Instead of letting us shelter for safety we were forced to leave. I'm a huge advocate for small businesses but the customer care, let alone the owner of the place is terrible. I called today to resolve the issue of last night, how my dog & son were affected in this & the owner's response was "ok take it to the vet, my dog gets sick too" excuse me? LOL very confrontational about the whole situation. this is the same person who runs a small business? I felt so uncomfortable & was extremely disrespected. Honestly this is many reasons why people stay away from small businesses because there are too many people who don't know how to deliver customer service and lack common sense & common decency. This lady will treat you like this after you've given them returned business.. Anyway I don't recommend this ronchy, terribly ran place. The energy is horrible plus they water down the shampoos you have to use like 3 bottles to even get a normal amount of shampoo. There are so many great alternatives like Dallas mobile pet spaw and other great places that won't be horrible to you or your family. read more

I love it here I definitely recommend this place. They provide shampoos brushes and it's so organized and clean. My dog is also about 5 months and hates baths but she felt comfortable and happy with the treats they provided. 10/10 read more

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For a long time, bathing was done at home. Until a good friend told me about Brunos. I am in love with this place and so are my boys. They already know when we go for a bath. Everything about this place is amazing! They have a variety of shampoos and conditioners, and everything you can think of to cater to them. The environment is welcoming and you will love the cute scarves they treat you with. I recommend Brunos to anyone I know! read more

Whenever I need to call to confirm if they are open they don't answer . Or if it says it's open and I go , it's closed . They need to be more organized with all this stuff. read more

The owners whom I talked with, for a while were very pleasant and welcoming. They had a place for me to keep my other dog. While I bathed one of them, the facility was nicely, kept and smelled rather fresh for a dog salon type place. The only thing that I'm not raving about or the prices we have for dogs and it's $27 a dog, the soap that they offered was amazing. It killed fleas instantly and smelled like some kind of tropical vacation. I feel like they need a much more affordable option for those who are young just starting off or have multiple dogs. read more

The absolute BEST self dog wash in Dallas. Excellent dog washing stalls with spray shower heads with adjustable modes and water temperature. At each station ear cleaner and freshly washed towels. More than 1 kind of free shampoo and conditioner to choose from and it isn't just the generic crappy stuff and smells fantastic. The conditioners provided made my dog's post bath brushing as soft and silky as my hair for the first time ever. Made brushing a snap and my 75 lbs long hair dog looks like he could go to Westminster. read more

Brunos Place - Pet Groomers Near Me - Dallas, Texas

Used to love Bruno's but it's just become too inconsistent unfortunately. 2 of the last 3 times I've gone during business hours (around 6 pm) they've been closed and once I was turned away because they were closing early. Also, it's pretty rare that someone is there who can do a nail trim (maybe 1 of every 3 visits?). Great concept - they may just need to update their hours. Definitely call ahead to confirm they're open, and if you're looking for a nail trim be sure to call ahead and confirm someone is there who can do it. read more

This is a much needed addition to Oak Cliff. My dog is a big dude and needed a good, thorough washing. I love that this is a family-run business, and they have such a friendly staff. The tubs were huge! The shampoos and conditioners were great. Plenty of room to clean the dog and I stayed relatively dry with their apron! The dryers are also quiet and cool enough that I could dry Sarge from head to toe without him squirming. I was actually really impressed with those dryers because most places have equipment that scares doggos. I will be back for sure. Being able to dry a Husky is not something I take for granted! Did I mention that you do not have to clean up??!! They sanitize after every customer! $22 for a big dog. read more

Brunos Place - Pet Groomers Near Me - Dallas, Texas

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Great staff! They have everything you need. Attendant help me shave around my dogs hotspot and trimmed his nails. We got a free bandanna too! read more

So inconsiderate, called a day before to make sure they'd be open on Monday and they confirmed they'd be open.. here we are and it's closed when it should be open.. it's so rude, drove 40 min just to turn around and left with no other options. read more

I've always taken my dog to the groomers, but it has been getting too expensive. So I thought I'd give this place a shot, and I'm glad I did. The business provides you with everything you need!! The staff is super friendly and attentive. The tubs are clean, and the whole process is fantastic. read more

(Long - but then you know, ri g.j h1 I love taking my dogs to Bruno's Place for their baths - and not only my dogs, but I take my mother's puppers as well. They just make it so easy, and it's so much less than taking them to a groomer. I live in Oak Cliff, so it's perfectly ccxconvenient as well. I use their punch card reward program, so every 6th wash is free! Between my 2, our foster, and mom's 2, we run the spectrum of dog types as well. If I take a group of 3 or more at the same time, I will use the private bathing stall. That way I only have to crate the little one who tries to fit under the door, and everyone else can sniff around while waiting their turn. If I only take 2, there is a convenient crate right there by the tubs in the open room for the one waiting. I have back problems, and bathing is hard at home. But now... I no longer have to wrestle 70lbs of brindle goober into a bathtub! You just unlatch and open the tub door, pull out the RAMP, and in he goes while I've still got him in harness and leash. Change to the in-tub leash to keep him where I want him, turn on the warm water, and pick from the selection of shampoos and conditioner. He's a shorthair, so just a few minutes with the blowdryer set next to the tub ]and convenient array of grooming tools, and he's ready for me to pop the door back open, and down the ramp we go! My other baby is a super-floofer... hair everywhere! But now, thankfully, not all over my bathroom, or clogging my drain tut li! They even provide a blue super-absorbant towel that makes drying much, MUCH easier, and cuts blowdrying time significantly. When I take the little boys in, there is either a platform you can set up in the private room's tub to raise them up so as not to break your back, OR there is one tub especially for the little pups. They also provide white-brightening shampoo, which is great on mom's white floofy, where he gets discolored fur under his chin. Bruno's even has 2 grooming tables, which are quite helpful for brushing and trimming up. I brought my own set of clippers, so I'm not sure if or what they have as far as trimmers, but we could run an electrical cord to the table no problem. If you go during the day, I believe before 5pm, they can even do nail trims for an additional cost. And on a chihuahua's tiny nails? Yes, please! Best of all they are super friendly, always asking if they can help, or if you need anything. They don't wash the dog for you, but they can be right there as an extra hand when you need it! read more

First timers, 10/10 highly recommend. Staff is friendly and super helpful if help is needed. They told us what everything was for and how to use it. Will def be back. read more

Brunos Place - Pet Groomers Near Me - Dallas, Texas

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What a great experience I have at Bruno's every time I take my dog, Red! The owner there is so sweet and very helpful. The stainless steel tubs are always clean as is the shop. The products they use for the dogs are very, very good. Give it a try! You won't regret it!! Oh...and your dog gets a free bandana. read more

We love Bruno's place! It's kind of a small cozy atmosphere for your dogs, there's a few small dog stations- a few big dog stations. We take our German Shepard and she can be a mess I tell you, and our little shih tzu they love it. But we love how we're able to give them a bath, with shampoo and conditioner provided then I'm able to trim my shih tzus hair with the scissors they provide, and clean her ears with the wipes and drops they also provide! Basically, everything is provided you just do it yourself and have fun while your dog gets you all wet and dirty lol. And once you're done you get a complimentary bandanna for your pup read more

First time visiting Bruno's and definitely won't be the last! Super amazing staff they'll instruct you on how to use everything. And you even get a complementary bandana for your fur baby read more

Brunos Place - Pet Groomers Near Me - Dallas, Texas

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I love it here. They have everything you could possibly need. Its clean and neat. Staff is helpful and friendly. Most importantly you're aware of what's happening to your pet. As you're the one bathing him/her. Its great in and out. They give you free treats and a free bandana for your pup. Will always be my go to. read more

Our first time going and it was a good experience. We brought our own clippers and we're able to groom ourselves. They have a wide variety of shampoos and conditioners. They have a wide variety of scents to spray after. It was a great value. read more

Brunos Place is cool. We come from Arlington as there are not many DIY Dog Washes near us...so we have to drive regardless. Brunos Place is clean and friendly. There are several tubs to use and I love that all the supplies are there for us to use. There are also a variety of them, so if you don't see a shampoo you want to use for your pup, check another station. Equipment is all in good condition. The dryers are super. If you have more than one dog, it looks like the have a family room for you to tackle that job. It has a door so your pups are not wandering all around while you bathe another. I feel for you...Good Luck! We have been to a few DIY Dog Washes and this is by far our favorite. Love that the pup can pick out their bandana when finished. Treats available while washing. Friendly staff. Clean facility. It's worth the drive for us. Price is great too. Don't forget to get a Brunos card...punch it for your visits and then get one free when it is filled up! Check out their dog toys, treats, and other items. Like/Follow them on facebook for special events too. read more

The owner was so nice had all the equipment that we needed to wash our dog. It is an awesome place to come and wash your dog and no mess at home. read more

Hands down!! The best place to go if you need to wash your dog. Why make it a fight between your bathtub vs. your fur baby when this place makes life easy!! Where is that easy button??? The water is already set at a correct temp. for canines, they have all shampoos and extras, towels, dryers, combs, brushes. You really do only need to bring you and your doggie!! Best part!!! You don't have the cleanup afterward at your home. WORTH EVERY PENNY!!! (5 stars) read more

I LOVE this place. I bring Jupiter in every couple weeks and she doesn't enjoy baths but they make it super easy here. The wash they use are all good quality. They provide ear wipes. All different kinds of brushes and multiple towels. They even give you a little sock to gently wash your pups face. There's rubber mats at every station so you and your pup don't slip around. Went in today and didn't realize my bath was free because on thursdays you get double stamps on the loyalty cards. Can't tell y'all how great this place is through here. Just stop in and say hi for me. read more

Brunos Place - Pet Groomers Near Me - Dallas, Texas